Our vision is to help businesses to quickly access the latest benefits that technology has to offer, so staff can stop having to do low-value tasks, and customers get a great service experience.
Echoes is the most intuitive customer feedback insights platform, purpose-built for the modern subscription business. It allows for a truly end to end Voice of the Customer management, unifying data from multiple sources and applying cutting edge Text Analytics to highlight insights to help evolve your organization. Echoes is special because it moves beyond stagnant reporting or word cloud visuals to a truly dynamic platform that will bring together the best in Machine Learning and the knowledg
Luminoso Compass enables you to collect, measure, and understand large-scale customer, employee, and marketplace feedback in real time.
This tool will read and process all of your reviews worldwide to find the feedback that matters. The technology only shows you the reviews containing constructive feedback, meaning you can avoid the usual ‘this is game is great’ to see the ‘this game is great because…’ statements.
Centriam is a customer experience management software built for businesses of all sizes to better manage customer relationships. Launch company-wide CX programs powered by customer analytics in days versus months.
Pilea is an intelligent customer research platform that centralizes and analyzes customer feedback and turns that data into actionable insights.
SaaSphire is a unified feedback platform that helps teams collect, manage, and act on user feedback. With integrated feedback boards, changelogs, and roadmaps — plus Slack, Jira, and GitHub integrations — it’s perfect for PMs, founders, and fast-moving SaaS teams.
Myliba is a performance management platform that turns strategy into actionable goals while fostering a high-performance culture. It combines essential tools like OKRs, CFRs, KPIs, coaching, and more into one integrated system. Myliba connects teams, leaders, and locations through shared goals and values. Focusing on individual engagement and willingness, Myliba supports authentic leadership and sustainable culture building. It empowers companies to manage not only goals but also the culture be
Inslyt is a customer feedback intelligence platform designed for product-led organizations aiming to build with clarity, speed, and user insight. We help teams: - Unify feedback from diverse channels—such as in-app prompts, emails, surveys, and social platforms—into a single, searchable hub - Connect user reviews with behavioral data to surface real pain points and friction in the user journey - Drive prioritization of features using sentiment analysis and impact scores. - Monitor trends an
Don’t miss out on your HIDDEN CX LEVERS With World’s Best CX Analytics Solution • Unearth the unstructured “gold” you already have. • Fight spurious insights with Causal AI • No IT integration, no DIY tool, no data security review Watch this video to up your CX-Platform: www.cx-ai.com/vsl Trusted by Reputed Enterprises like ALLIANZ, AUDI, BASLER, BMW, SONOS, MICROSOFT, and counting
Quality assurance processes can be complex, costly and ineffective. We help training providers, colleges, universities, schools, employability providers and government agencies simplify their approach and target resources where most needed to continuously improve.
Touchless real-time feedback kiosk Real-time feedback involves capturing the thoughts and feelings of customers at the time of experience or immediately after an interaction. This “in-the-moment” feedback yields higher accuracy and greater response rates. ViewPoints unique smiley face surveys attract, engage, and encourage users to leave their thoughts. Four reasons feedback kiosks are the preferred feedback collection method: - Lower cost solution - Suitable for all enivonments - Reliable
Feedgage is a customer experience platform that can collect customer feedback from all over the web and turns them into actionable insights with AI. Feedgage offers a SaaS to businesses of all sizes that will lead an increase in customer loyalty and open the way for new customers.
Proxime centralizes all your customer feedback, is connected to all your productivity tools, and uses the latest advances in artificial intelligence and natural language understanding to detect emotions and track in real time quantitative insights.
A Universal Inbox for all your Customer Touchpoints. Conversational Commerce has never been so easy and so productive.
ICS solves business problems with best-in-class NICE solutions so customers have a happy, loyal, and connected service experience. ICS designs, installs and supports enterprise contact center and back office solutions for all industries, on-premise and in the cloud.