# Centriam CX Reviews
**Vendor:** Centriam  
**Category:** [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics)
## About Centriam CX
Centriam is a customer experience management software built for businesses of all sizes to better manage customer relationships. Launch company-wide CX programs powered by customer analytics in days versus months.






- [View Centriam CX pricing details and edition comparison](https://www.g2.com/products/centriam-cx/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-30+05%3A50%3A28+-0500&secure%5Bsession_id%5D=adc97f8a-1035-4f29-b4b6-b9af4c3557a2&secure%5Btoken%5D=e411d69343e53b9239b08568d7748cd64c36ac4af82adc583725be9361d4e0b7&format=llm_user)

## Centriam CX Features
**Feedback Management**
- Tagging
- Segmentation
- Custom Reports and Dashboards

**Feedback Analysis**
- Thematic Analysis
- Sentiment Analysis
- NPS/CSAT Scoring

**Feedback Sources**
- Online Reviews
- Surveys
- Social Media
- Customer Service Channels

**Generative AI**
- AI Text Generation
- AI Text Summarization

## Top Centriam CX Alternatives
  - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,199 reviews)
  - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) - 4.4/5.0 (4,006 reviews)
  - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (3,939 reviews)