---
title: Centriam CX Reviews
meta_title: 'Centriam CX Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Centriam CX works for a business like yours.
date_modified: '2026-06-04'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# Centriam CX Reviews
**Vendor:** Centriam  
**Category:** [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics)
## About Centriam CX
Centriam is a customer experience management software built for businesses of all sizes to better manage customer relationships. Launch company-wide CX programs powered by customer analytics in days versus months.






- [View Centriam CX pricing details and edition comparison](https://www.g2.com/products/centriam-cx/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-21+12%3A09%3A08+-0500&secure%5Bsession_id%5D=008eeeb6-0fee-4934-90a7-b35a83b23ac8&secure%5Btoken%5D=469a17d5d2095b0fc2de10a61870bf964541c73996d09bbc55907b49a6919b41&format=llm_user)

## Centriam CX Features
**Feedback Management**
- Tagging
- Segmentation
- Custom Reports and Dashboards

**Feedback Analysis**
- Thematic Analysis
- Sentiment Analysis
- NPS/CSAT Scoring

**Feedback Sources**
- Online Reviews
- Surveys
- Social Media
- Customer Service Channels

**Generative AI**
- AI Text Generation
- AI Text Summarization

## Top Centriam CX Alternatives
  - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,408 reviews)
  - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) - 4.4/5.0 (4,035 reviews)
  - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,038 reviews)