# Centriam CX Reviews
**Vendor:** Centriam  
**Category:** [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics)
## About Centriam CX
Centriam is a customer experience management software built for businesses of all sizes to better manage customer relationships. Launch company-wide CX programs powered by customer analytics in days versus months.






- [View Centriam CX pricing details and edition comparison](https://www.g2.com/products/centriam-cx/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-21+15%3A07%3A04+-0500&secure%5Bsession_id%5D=3bd17137-cc10-40ae-a1e7-da48c868ada8&secure%5Btoken%5D=f0e00827882ff9a99e8bfebda0cf31bbdf377482f4553756483d0cf9452cee6a&format=llm_user)

## Centriam CX Features
**Feedback Management**
- Tagging
- Segmentation
- Custom Reports and Dashboards

**Feedback Analysis**
- Thematic Analysis
- Sentiment Analysis
- NPS/CSAT Scoring

**Feedback Sources**
- Online Reviews
- Surveys
- Social Media
- Customer Service Channels

**Generative AI**
- AI Text Generation
- AI Text Summarization

## Top Centriam CX Alternatives
  - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,193 reviews)
  - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) - 4.4/5.0 (4,001 reviews)
  - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (3,935 reviews)

