# ViewPoint Wave Touchless Surveys Reviews
**Vendor:** ViewPoint  
**Category:** [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics)
## About ViewPoint Wave Touchless Surveys
Touchless real-time feedback kiosk Real-time feedback involves capturing the thoughts and feelings of customers at the time of experience or immediately after an interaction. This “in-the-moment” feedback yields higher accuracy and greater response rates. ViewPoints unique smiley face surveys attract, engage, and encourage users to leave their thoughts. Four reasons feedback kiosks are the preferred feedback collection method: - Lower cost solution - Suitable for all enivonments - Reliable and always on - Highly accurate insights






- [View ViewPoint Wave Touchless Surveys pricing details and edition comparison](https://www.g2.com/products/viewpoint-wave-touchless-surveys/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-29+21%3A22%3A29+-0500&secure%5Bsession_id%5D=50e6e1a9-2141-4263-9686-cfd3507bec97&secure%5Btoken%5D=14059de53652e43bd8bc5e8f5c81a2fe035cec5075bacc3ba6ee8c6a26c66ba4&format=llm_user)

## ViewPoint Wave Touchless Surveys Features
**Feedback Management**
- Tagging
- Segmentation
- Custom Reports and Dashboards

**Feedback Analysis**
- Thematic Analysis
- Sentiment Analysis
- NPS/CSAT Scoring

**Feedback Sources**
- Online Reviews
- Surveys
- Social Media
- Customer Service Channels

**Generative AI**
- AI Text Generation
- AI Text Summarization

## Top ViewPoint Wave Touchless Surveys Alternatives
  - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,199 reviews)
  - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) - 4.4/5.0 (4,006 reviews)
  - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (3,939 reviews)