Hidden CX Levers! You can feel that this tool is built with a mission to first and foremost provide the best quality of insights. The granularity and accuracy of text categorization are outstanding. It is customized and trained for each enterprise to be equivalent or better than human categorization The Causal AI is reliably picking up, what was formally hidden. Much more reliable than the usual Key Driver Analysis. Because it's nonlinear and does not assume that categories are independent. The simulator lets you size the impact of working on specific topics. It even breaks it down to the fiscal impact for the company. The explain variance bridge is explaining why the score changed between waves. Super helpful to moderate internal discussions