Products

**Convosly is a secure and accountable customer conversation platform built for businesses that need better control, visibility, and consistency across customer support.** Convosly helps businesses manage customer conversations across channels such as WhatsApp, Instagram, and other messaging platforms while keeping support activity organized, trackable, and accountable. Designed for modern businesses and growing support teams, Convosly brings customer conversations, support workflows, knowledg

SmartNova is a vendor-agnostic systems integrator specializing in enterprise customer engagement and contact center solutions. We design the architecture and integrate platforms such as Genesys, Verint, Omilia, and NovaTalks into a unified system built around the client's data, and we support deployment, migration, and ongoing operations. This lets clients manage messengers, web chat, email, and voice from a single agent workspace with automation capabilities. We primarily work with banks, telec

Omnichannel crm aggregating WhatsApp, Instagram, Messenger, Telegram and TikTok DMs for business customer support

Call Mirror is a call evaluation service that stress-tests how a business's front desk and sales team handle inbound prospect calls. Caller personas place realistic calls posing as real customers — a med spa lead pricing a treatment, a patient trying to book an appointment, a shopper at a car dealership — then every call is scored against a detailed rubric and returned the same day as a shareable report with the recording and specific coaching recommendations. Beyond one-off evaluations, Call Mi

NoraVoice provides an AI-powered voice agent that handles inbound and outbound calls for businesses across healthcare, hospitality, banking, and trades, including appointment scheduling, customer inquiries, after-hours call handling, and follow-ups. Nora integrates with existing scheduling, booking, or management systems to read availability and create or update appointments/bookings in real time, reducing front desk and admin workload and ensuring no customer call goes unanswered.

Video and voice calls with real-time translation that preserves each speaker's own voice. Everyone talks and hears their own language.

Raisetalk is an AI-powered conversational analysis and quality monitoring platform. It automatically transcribes, analyses and evaluates 100% of your conversations (calls, chats, emails) to extract actionable insights: sentiments, weak signals, compliance and sales performance. Raisetalk automatically evaluates each conversation against your customized quality grids. You define your criteria in natural language (e.g. 'Did the agent offer an alternative?'), the platform evaluates them, generates

NUMU CX is an AI analytics platform for real-world customer experience. It records real conversations and visits — on the sales floor, in contact centers, in field teams and in doctors' offices — and scores every one of them against the company's own quality standards, instead of the 1–5% samples that manual QA and double visits cover. The platform is built as five products on one core. Frontline monitors retail conversations through audio badges: speaker-split transcripts, service-quality scor