Products

Put your live helpdesk on the wall — tickets, SLAs, calls and team goals on one board the whole room can see. Built for support desks, IT teams and MSPs running Zendesk, Freshdesk, Jira Service Management, HaloPSA, SuperOps and more — self-hosted, so your data never leaves your server.

Partnerway is a leading official reseller of renowned software solutions, including Google Workspace, Asana, Zendesk, AWS, and Microsoft, across Europe. Established in 2021 and headquartered in Tallinn, Estonia, Partnerway specializes in assisting small and medium-sized businesses (SMBs to accelerate growth by digitalizing operations, optimizing business processes, and facilitating seamless cloud migrations. With a dedicated team of industry-certified specialists, Partnerway has successfully sup

HubHello is a specialised web based platform catering to the Early Childhood Education and Care (ECEC) sector in Australia. Established in 2007, it aims to comprehensively address the unique challenges faced within ECEC, utilising a data-centric approach. At its core, HubHello enhances team efficiency and aims for superior customer service. One of its flagship offerings is HubWorks, an administrative programme that has garnered significant revenue and popularity among clients. The technological

ciopulse is the only Net Promoter-based customer feedback platform built specifically for IT service management. Where traditional 1-to-5 satisfaction surveys invite default ratings and 5 percent response rates, ciopulse uses NPS micro-surveys triggered the moment a ticket is resolved. The platform integrates natively with ServiceNow, Zendesk, Jira Service Management, BMC Remedy, and Freshservice. Out of the box, ciopulse provides NPS trend dashboards by team and agent, productivity impact repor

Onoff Business is a cloud business phone system for small and mid-sized companies, built around the mobile phone. Administrators assign professional mobile and landline numbers to employees from a web console in a few clicks. Employees use those numbers through the Onoff Business app on their existing smartphone or in a browser, keeping business and personal calls separate without a second SIM or a company handset. The platform covers calls, SMS and MMS, visual voicemail, an interactive voice re

Tryvium is an AI-powered, cloud-based contact center solution designed to enhance customer and employee experiences by integrating seamlessly with Microsoft Teams. Leveraging advanced artificial intelligence and machine learning, Tryvium streamlines operations, automates routine tasks, and provides actionable insights to optimize performance. Its comprehensive suite of features includes intelligent routing, multilingual virtual assistants, real-time analytics, and robust integrations with leadin

We work through five core pillars of data warehousing for the benefit of your business. These pillars are: Dimensional Modeling, Data Integration, Transformation, Data Governance, and Analytics. In using our team of data experts, we dig deeper into your data and find actionable insights that give you an advantage over your competition. Our Five Pillars of Data Warehousing Dimensional Modeling This is the data structure technique optimized for data storage in data warehousing. This is

ChAi helps recurring-revenue businesses spot customers who are about to leave, and tells them exactly what to do about it. Most churn tools give every business the same generic checklist. ChAi starts by learning how yours works: what you sell, how often customers buy and how long they usually stay. It then suggests the customer health metrics that fit your situation. Add your own metrics too, and ChAi measures every one of them for each customer. Connect the tools you already use, including Qu

ZenBriefr is a Zendesk sidebar app that brings AI directly into your support workflow. With one click, agents can generate intelligent ticket summaries, AI-drafted replies with tone control, smart field suggestions, and attachment previews, without ever leaving the ticket. Unlike other AI support tools, ZenBriefr charges a single flat monthly rate. No per-agent fees, no seat limits, your whole team is covered. Key features: AI Summaries: Quick Summary, Escalation Handoff, Resolution Notes, an

Omnistra is the AI workforce platform for commerce. Voice and messaging agents answer customers, run order operations, and drive outbound sales in more than 60 languages, with Bangla and English native. The platform is an operations system, not a reply box. A visual workflow engine governs exactly what every agent may do. Each conversation is classified against a hundred-plus-tag analytics taxonomy, analyzed after it ends, and tracked live for emotional trajectory, so escalations happen the mom

Hala AI is a Saudi-built AI customer engagement platform designed for e-commerce merchants on Salla and Zid. It automates customer service, marketing, and sales across WhatsApp, Instagram, TikTok, and web widgets — all in authentic Saudi Arabic dialect. Unlike global platforms (Intercom, Zendesk, WATI) built for English markets, Hala AI natively understands Saudi colloquial phrases like "وش عندكم" (what do you have?) and "بكم" (how much?) — critical for the Saudi/GCC market. Key capabili

Cogito is a shared business brain that lives in Slack and Microsoft Teams. Unlike per-user chat assistants, Cogito is one brain everyone on the team talks to. It reasons across your full stack as equals: Salesforce, Notion, Linear, Zendesk, GitHub, Gmail, Drive, and more. No hub assumption, no platform allegiance. Cogito inherits each user's permissions live from each connected system, so the same query is scoped correctly for a sales rep, an engineer, or an executive. Real-time webhook trigger

Mosaic AI Self-Service is an AI-powered customer support solution designed to enhance B2B SaaS customer service by transforming traditional help centers into intelligent, self-service platforms. By enabling customers to resolve issues instantly, it reduces ticket volumes and improves customer satisfaction. Key Features and Functionality: - Instant Answers via AI-Powered Knowledge Base Search: Mosaic AI understands customer queries, searches across all documentation, and generates verified, con

Clare AI replaces per-resolution AI support tools (Intercom Fin, Zendesk AI, Gorgias) with software you own outright. You buy a one-time license from $1,999, deploy it on your own server, and the only ongoing cost is your own AI-model usage — roughly one cent per conversation, billed by your provider through your own API key. The AI answers from your knowledge base, connects to your back office to answer with real order, delivery and account data, and hands difficult or sensitive cases to your

Sitely is an AI website builder for small businesses. Users create sites by pasting a Google Maps link, using an AI wizard, selecting from 100+ templates, or redesigning an existing website URL. The platform includes a drag-and-drop visual editor, per-page SEO, responsive previews, and add-ons for AI blogging, multi-language support (CZ/EN/DE/SK), contact forms, Google Search Console analytics, portfolio galleries, and WhatsApp chat. Custom domain, SSL, and hosting are included.

Hay.chat is a source-available AI customer service platform built on the Model Context Protocol. It handles the repetitive stuff (order status, refund requests, address changes) on its own, and routes complex or VIP queries straight to your support team. You write playbooks in plain language to control what gets resolved automatically and what gets escalated. The architecture splits LLM reasoning from action execution. When the AI decides a refund should be processed or a record updated, a sep

Weavable is a context management platform designed to enhance the performance of AI agents by providing structured, scoped, and continuously updated work contexts. By integrating with over 20 tools—including Google, Zendesk, Notion, Linear, GitHub, Jira, Slack, HubSpot, and Claude—Weavable enables users to connect their existing workflows seamlessly. This integration allows for the definition of specific contexts by selecting relevant tools, projects, channels, and pipelines, ensuring that AI ag

Seals AI is an advanced artificial intelligence solution tailored for distributors and wholesalers, automating critical business operations such as quoting orders, capturing sales, collecting payments, supporting customers, and managing procurement. Operating 24/7, Seals AI ensures continuous engagement with clients, leading to faster response times and increased revenue growth. Key Features and Functionality: - AI Sales Agent: Generates quotes and captures B2B orders through multiple channels

Jetwriter AI is an intelligent writing assistant and chat platform designed to enhance productivity and professional communication for businesses. Integrated directly into your workflow via a Chrome extension and web/mobile apps, Jetwriter helps teams write faster and more effectively. Key features for business users include: - Context-Aware Replies: Generate personalized, high-quality responses in seconds within key business platforms like Gmail, LinkedIn, Outlook, Zendesk, Zoho, and Freshdes

S.C.A.L.A. (Strategy, Confirmation, Activation, Leverage, Acceleration) is an enterprise AI operating system that replaces fragmented SaaS stacks with a single, vertically integrated platform. The platform serves 18 industry verticals — facility management, restaurants, automotive, real estate, beauty & wellness, professional studios, network marketing, and more — each with dedicated operational modules, CRM, analytics, and workflow automation. Core to the platform is SARA, a proprietary A