Hala AI is a Saudi-built AI customer engagement platform designed for
e-commerce merchants on Salla and Zid. It automates customer service,
marketing, and sales across WhatsApp, Instagram, TikTok, and web
widgets — all in authentic Saudi Arabic dialect.
Unlike global platforms (Intercom, Zendesk, WATI) built for English
markets, Hala AI natively understands Saudi colloquial phrases like
"وش عندكم" (what do you have?) and "بكم" (how much?) — critical for
the Saudi/GCC market.
Key capabilities:
• 24/7 AI customer service in Saudi Arabic dialect
• WhatsApp Business API + Instagram + TikTok automation
• Abandoned cart recovery (30-40% recovery rate)
• AI-generated ad campaigns for Meta, Google, and TikTok
• Direct integration with Salla and Zid (real-time product sync)
• Built-in SEO tools and content generation
• Loyalty programs, customer reviews, multi-channel analytics
• PDPL-compliant data hosting in Saudi Arabia
Pricing: From 49 SAR/month with 3-day free trial (no credit card).
Founded: 2025 in Riyadh, Saudi Arabia
Maroof Verified: 372826
Commercial Registration: 7053754631
Customers: 38,000+ Saudi merchants served