Products

Goldfish is a cloud telecoms and contact centre management software.

Xpress Suite Telecom is the premier Web-based application that delivers your telecom bills electronically that enables customers to process their telecom bills faster while saving on their annual telecom spend. Xpress Suite Telecom consolidates the bills from all your vendor accounts into one place, and presents them in a familiar, easy-to-use format.

Enghouse Networks In-network Cloud Recording offers service providers value-added recording, quality management, and analytics solutions to run alongside services such as Cloud PBX, UC, contact center, or SIP trunking.

icall suite provides call logging and call reporting for real-time analytics delivered via the cloud.

Pronexus VBVoice, Interactive Voice Response (IVR) enables fast development of feature-rich inbound and outbound IVR solutions that cut costs, improve customer service and streamline internal processes. The GUI-based VBVoice toolkit is complemented by powerful programming capabilities.

Edigin Recording Solution offers a complete range of integrated modules consisting of audio recording, agent evaluation and training, screen recording, reporting, and contact management.

Parlance is an auto attendant software that uses natural language processing to enable spoken navigation of a voicemail network. Parlance Operator Assistant helps your operators to handle a high volume of calls & provide a greater level of service for callers.

Full control, with guaranteed quality performance.

We provide complete suite of digital products tailored to the client needs.

Pakra offers a SaaS platform designed for learning and performance management.

Telephony automaton software for the Windows 2000 & NT platforms.

ClearMash is a platform that offers a complete knowledge management solution for contact centers and other knowledge driven department.

Shadow CMS Enterprise for the Cloud is a fully-scalable unified communication management solution allowing administrators to forecast, monitor and allocate communications management expenses

Humach is custom cloud-based software for call centers.

IVR Studio is extensible and allows integration with existing websites and custom-developed Java classes, which enables independent developers to extend Voicent IVR solution to meet unique business needs.

Reveal communication trends and empower your business to make informed decisions with advanced call reporting tools.

WinCall Call Accounting tracks all calls from all PBXs, SIP VoIP, Virtual PBXs (includes ShoreTel, Cisco, Avaya, and legacy systems).

Voxjar is a call recording software that helps SMB contact centers monitor 100% of their agents' calls and automatically surfaces problems and training opportunities.

InterfaceAI builds smart conversational banking products based on state-of-the-art Artificial Intelligence (AI) and Natural Language Processing (NLP) technology to make banking operations strikingly efficient and economical.

The program complex Carmona Contact Center is designed to organize the work of the employees of the Contact Center of enterprises whose telephone communication is built on the Panasonic KX-TDA / TDE / NCP / NS / NSX PBX.