---
title: XT Enterprise Telemanagement Reviews
meta_title: 'XT Enterprise Telemanagement Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how XT Enterprise Telemanagement works for a business like yours.
date_modified: '2024-10-06'
parent_category:
  name: Call & Contact Center
  url: https://www.g2.com/categories/call-contact-center
---

# XT Enterprise Telemanagement Reviews
**Vendor:** Metropolis Corp  
**Category:** [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci)
## About XT Enterprise Telemanagement
XT2 is CDR Reporting Software that collects call detail records (CDR or SMDR) to provide telecom reports for the enterprise to simplify the management of the PBX system and increase voice network visibility. Hundreds of report combinations allow you to understand inbound, outbound, and internal voice traffic, call locations, and peak call times. The software also includes 911 alert triggers for emergency management and custom call alerts. Real Time Reporting: Unleash the power your CDR offers with reporting that helps you manage enterprise-wide communication and utilization. Access over 250+ automatable call reports and create custom threshold alerts! Make CDR reports accessible to your stakeholders with scheduling options and role-based access. Identify failed routing structures with trunk analysis and SIP tools in XT2 to better understand the way your communication system is utilized. XT2 is... An Affordable 911 Solution: Reduce liability with automatic notifications via screen popup, email, and text to key personnel when an emergency call has been placed. Quickly determine misdials from a true crisis. Easy for Enterprise Configuration: Improved dashboards and configuration settings provide users a truly customizable experience to optimize the system around their business needs with intuitive, easy point and click navigation. Time-Saving Report Automation: XT2 includes a flexible reporting engine that gives users the freedom to automatically schedule reports to stakeholders without interrupting telecom administrators. Network Security and Trunk Analysis: XT2 includes toll fraud detection tools to identify voice network attacks and suspicious call patterns. Trunking tools minimizing costs via capacity planning and optimization. PBX Agnostic: XT2 supports multiple PBX models including Cisco, Avaya, Mitel, NEC and others to provide reliable CDR reports across platforms.






- [View XT Enterprise Telemanagement pricing details and edition comparison](https://www.g2.com/products/xt-enterprise-telemanagement/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-14+14%3A51%3A06+-0500&secure%5Bsession_id%5D=0febdebc-a4da-426e-9a8e-be67a651b652&secure%5Btoken%5D=78e073100614ea520ab1c148d5622212a875305b47c5d51517d178ae34a60246&format=llm_user)

## XT Enterprise Telemanagement Features
**Platform**
- Omnichannel
- Mobile Access
- Queue Management
- Call Routing
- Call Back
- IVR
- Automatic Call Distribution

**Generative AI**
- AI Text-to-Speech

**Workforce Management**
- Call Monitoring
- Performance Evaluation

**Call Center Infrastructure (CCI)**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Administrative**
- Call Recording
- Reporting & Dashboards

## Top XT Enterprise Telemanagement Alternatives
  - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) - 4.5/5.0 (4,054 reviews)
  - [Nextiva](https://www.g2.com/products/nextiva/reviews) - 4.5/5.0 (3,549 reviews)
  - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - 4.4/5.0 (2,444 reviews)