---
title: Goldfish.ie Reviews
meta_title: 'Goldfish.ie Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Goldfish.ie works for a business like yours.
date_modified: '2024-10-06'
parent_category:
  name: Call & Contact Center
  url: https://www.g2.com/categories/call-contact-center
---

# Goldfish.ie Reviews
**Vendor:** Goldfish  
**Category:** [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci)
## About Goldfish.ie
Goldfish is a cloud telecoms and contact centre management software.






- [View Goldfish.ie pricing details and edition comparison](https://www.g2.com/products/goldfish-ie/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-15+17%3A44%3A27+-0500&secure%5Bsession_id%5D=71e322f4-bcd5-477f-bf57-7b4859352de9&secure%5Btoken%5D=5bf820b48ce7bc85786a4a97feb79173a995338adea99c8f1f4ba4e4b71c8411&format=llm_user)

## Goldfish.ie Features
**Platform**
- Omnichannel
- Mobile Access
- Queue Management
- Call Routing
- Call Back
- IVR
- Automatic Call Distribution

**Generative AI**
- AI Text-to-Speech

**Workforce Management**
- Call Monitoring
- Performance Evaluation

**Call Center Infrastructure (CCI)**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Administrative**
- Call Recording
- Reporting & Dashboards

## Top Goldfish.ie Alternatives
  - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) - 4.5/5.0 (4,053 reviews)
  - [Nextiva](https://www.g2.com/products/nextiva/reviews) - 4.5/5.0 (3,549 reviews)
  - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - 4.4/5.0 (2,448 reviews)