Callstream TRAC is a highly-configurable, hosted contact centre solution with enterprise-level management and reporting features. Therefore, you can achieve outstanding performance, with no hardware costs and all the flexibility, scalability and resilience of the cloud. It is suitable for contact centres of all sizes, as well as businesses undergoing rapid growth or with changing infrastructures.
Accumulates ACD and call statistics for Nortel "C" Package ACD and Symposium and delivers an array of cumulative Call Centre statistics in detailed and summary formats, presented on a Windows desktop.
CyburDial is an advanced telecommunications platform designed to unite local and remote teams through seamless communication and management tools. Offering a comprehensive suite of features, CyburDial includes an integrated phone system, CRM, timeclock and HR management, IT security, reporting, warehouse management, and more. This all-in-one solution streamlines business operations, enhances productivity, and provides a user-friendly interface that adapts to businesses of all sizes. Whether you'
NovelVox CTI connector integrates your telephony system with the 3rd party application. The CTI controls are embedded within the CRM or ticketing application and further it can be integrated with other open API applications. CTI connector enables agents to offer quicker resolution with customer information displayed on screen even before answering the call. NovelVox CTI connector for Cisco, Avaya, Genesys and Mitel save agents from switching screen by fetching data directly from the core ap
We provide personalized support and accompaniment at the time and from the device that the user chooses, improving communication and generating greater engagement. We guarantee the experience in each interaction, satisfying the user's needs with the highest quality service, promoting loyalty and enhancing results.
Evalgent is an AI-powered voice agent evaluation platform designed to test, monitor, and improve conversational AI systems before and after deployment. Key features: - Scenario-based testing to validate end-to-end workflows - User behaviour-based stress testing (interruptions, accents, speech pace, etc.) - Evidence-based evaluations with actionable recommendations - Custom metrics to benchmark agent performance - Human-in-the-loop review for nuanced quality validation How it works? 1. Define:
Transform your digital marketing today. Reach and convert your target audience with search engine optimization, social media, email, content marketing, paid advertising, integrations, and more. We provide ongoing design, maintenance, updates, and support. KLH Technology Solutions has worked with construction companies, farm and garden centers, massage therapists, medical centers, authors, and various other businesses. Our years of experience and knowledge enable us to offer high-quality se
Vodex.ai is an AI-powered voice automation platform designed to revolutionize outbound calling processes for businesses. By leveraging Generative AI, Vodex enables companies to automate large-scale voice campaigns with human-like interactions, enhancing efficiency and customer engagement. The platform seamlessly integrates with existing CRM systems and supports multi-channel communication, including SMS and WhatsApp messaging. With a speech recognition accuracy of 98%, Vodex ensures that each co
SYDLE ONE is an all-in-one corporate digital platform that provides several solutions in one place, allowing you to keep up with the digital transformation. The platform provides you with native and seamlessly integrated solutions, flexible architecture to connect other corporate systems and applications, and many extra resources to enrich your users’ experience. Take a look at a few SYDLE ONE solutions available in different plans: · BPM: business process automation and workflows. ·
Managed-WP.™ is a premium managed WordPress hosting service designed to deliver exceptional performance, reliability, and security for businesses and agencies. By leveraging a global network of data centers and integrating advanced technologies, Managed-WP.™ ensures optimal website speed and uptime. The platform offers a comprehensive suite of tools, including single sign-on , firewall protection, malware scanning, automated backups, site visit analysis, uptime monitoring, and alert systems, all
Oman Data Park Provides Managed Security Solutions to Protect Your Business, Data, and Clients. Great managed security is a partnership between your company and our experts to create a secure perimeter for your business, its data, and your clients. Working with a Managed Security Services Provider brings you several strengths: - Our security teams are highly trained and specialize in identifying and defeating cyber threats. We hold multiple certifications in the cybersecurity industry. - Our
BUSINESSNEXT offers a range of composable business solutions primarily for the banking, insurance and financial sectors worldwide. Eminent industry experts have acknowledged its leadership role, attributing this reputation to its cutting-edge technology, innovative approaches, and deep expertise in crafting distinctive, people-centric experiences in an ever-shifting and challenging business landscape. Its key platforms, CRMNEXT, CUSTOMERNEXT, and DATANEXT, are powered by artificial intelligenc
Thirdlane Multi Tenant PBX offers a top-notch unified communications platform that boasts an unparalleled feature set, affordability, simplicity, and world-class support. With this integrated system, customers can enjoy robust VoIP telephony, advanced contact center queues, and modern collaboration tools such as private/group messaging, audio/video conferencing, and integration with leading CRMs like Salesforce, SugarCRM, Zoho and others. In addition to the core PBX capabilities, Thirdlane Conn
SoftPak Financial Systems was founded in 1994 and specializes exclusively in enterprise software development, software integration and consultant placement for the financial sector. The company is headquartered in Wayland Massachusetts and has 100 employees worldwide, consisting of product and project managers, developers, QA experts. Our offshore development center, Matrix Systems, is ISO 9001:2015, ISO 27001 (ISMS) certified and working towards CMMI ML 3 with completed Class-C appraisal. SoftP
JobUAI is a smart hiring platform that helps companies and recruiters find the right talent quickly and easily. Employers can post jobs, get matched with suitable candidates, and use AI tools to screen resumes and track hiring progress. Recruiters can manage multiple job openings, shortlist candidates faster, and communicate efficiently using one simple dashboard. For institutes, JobUAI works as a placement support system. Colleges and training centers can showcase their students to companies,
Google Workspace Backup Software is a comprehensive utility that helps to backup the entire Google Workspace Data. It allows you to export the Google Workspace emails into multiple file formats. You can also take the backup of Google Drive, Contacts, Calendars locally on your system. Additionally, this utility offers some advanced features to optimize the migration process. It also offers a free trial version that will allow you to analyze its amazing performance. 1. You can export Google Works
Price Control is a specialized service that provides companies with tools for monitoring and analyzing competitors' prices online. The main features of the service include: Competitor Price Monitoring: Collecting and analyzing data on competitors' product and service prices, enabling companies to respond quickly to market changes. Compliance with MSRP/MAP: Monitoring adherence to Minimum Advertised Price (MAP) and Manufacturer’s Suggested Retail Price (MSRP) by partners and distributors, preven
Quickvee is a cloud-based point of sale (POS) system built for smoke shops, vape shops, and other age-restricted retail businesses. It helps merchants manage inventory, employee activity, and compliance requirements while maintaining fast and consistent checkout operations. The platform supports large SKU catalogs, barcode scanning, and real-time inventory tracking to reduce stock discrepancies and pricing errors. Quickvee includes employee management tools that allow store owners to monitor sa
MovPilot Musik ist ein All-in-One-Streaming-Musikkonverter, der verlustfreie Wiedergabe unterstützt und kompatibel ist mit Spotify, Apple Music, Amazon Music, Deezer, Pandora, YouTube Music, Audible, SoundCloud und Line Music. Er konvertiert Songs, Playlists, Alben, Podcasts und Hörbücher in hochwertige lokale Dateien und bietet dabei mehrere Ausgabeformate wie MP3, FLAC, M4A und WAV. Mit einer Stapelkonvertierung von bis zu 20-facher Geschwindigkeit werden vollständige ID3-Tags beibehalten, um