# RACKWISE DCiM X Reviews **Vendor:** RACKWISE **Category:** [Data Center Infrastructure Management (DCIM) Software](https://www.g2.com/categories/data-center-infrastructure-management-dcim) **Average Rating:** 2.8/5.0 **Total Reviews:** 3 ## About RACKWISE DCiM X RACKWISE DCiM XTM includes a comprehensive yet easy to use suite of DCIM capabilities within a central, scalable platform architecture that enables visualization, modeling, measurements, reports, accountability, and analysis tools for making informed decisions about enterprise and data center infrastructure management, reliability, optimization, consolidation, efficiency, and cost reduction ## RACKWISE DCiM X Reviews ### 1. Awful product, awful support **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 24, 2021 **What do you like best about RACKWISE DCiM X?** The only feature that is remotely good with this software, is when it comes ro rack elevations and layout. It has the ability to build rack elevations fairly easily. The ability to search for an asset quickly is also useful, however these are fairly basic features that you would expect from any DCIM software. **What do you dislike about RACKWISE DCiM X?** The product support is the worst I have ever experienced. They are quick to answer when you are purchasing, but once you have made the purchase, the support ghost entirely. The coding is horrible, and it only really functions OK on Internet Explorer. You need Visio 10 to run it, otherwise it will not work. Just an awful piece of software and far and away the worst I have ever used. **Recommendations to others considering RACKWISE DCiM X:** Avoid at all costs. Take a look at other DCIM softwares instead, Sunbird, Device42, iTRACS, all of those are far superior to this. This is cheap, but for a reason and it becomes glaringly obvious very quickly. Cannot see this company being around for much longer unless drastic changes are made to be honest. **What problems is RACKWISE DCiM X solving and how is that benefiting you?** No benefits at all to be honest, other than being able to find assets reasonably quickly. Causing more problems than it is solving so there is not much I can add here. ### 2. The best Datacenter management company and the service is very good. **Rating:** 5.0/5.0 stars **Reviewed by:** Rajesh T. | Cloud transformation Associate Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2022 **What do you like best about RACKWISE DCiM X?** Automated service impact discovery, application dependencies chart list, powerful visualisation reporting and APIs **What do you dislike about RACKWISE DCiM X?** Nothing such, I experienced and is very good in ther segments **What problems is RACKWISE DCiM X solving and how is that benefiting you?** Best datcenter infrastructure management ### 3. RACKWISE DCiM X **Rating:** 5.0/5.0 stars **Reviewed by:** Dilnasheen S. | Spatial Data Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** December 24, 2021 **What do you like best about RACKWISE DCiM X?** Real time monitoring,advance reporting and analysis,Data center optimization, Capacity planing, Visualization **What do you dislike about RACKWISE DCiM X?** Supportive and innovation is bit slow,lazy update **Recommendations to others considering RACKWISE DCiM X:** Recommended **What problems is RACKWISE DCiM X solving and how is that benefiting you?** Plan views sata center and elevation view of racks and equipment ## RACKWISE DCiM X Discussions - [What is RACKWISE DCiM X used for?](https://www.g2.com/discussions/what-is-rackwise-dcim-x-used-for) - [View RACKWISE DCiM X pricing details and edition comparison](https://www.g2.com/products/rackwise-dcim-x/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-18+13%3A15%3A25+-0500&secure%5Bsession_id%5D=41eaadd7-66df-461b-90c4-548905f6c0cd&secure%5Btoken%5D=510358d9a3e57a3f733d98642818e03e1686bf8bb3fc7cf7b5ec3e4da2a5efcd&format=llm_user) ## RACKWISE DCiM X Features **Performance Management** - Workflow Automation - Change Management - Real Time Reporting **Monitoring** - Server Performance - Energy Consumption - Space Planning ## Top RACKWISE DCiM X Alternatives - [IBM Turbonomic](https://www.g2.com/products/ibm-turbonomic/reviews) - 4.4/5.0 (288 reviews) - [ManageEngine OpManager](https://www.g2.com/products/manageengine-opmanager/reviews) - 4.5/5.0 (183 reviews) - [Faddom](https://www.g2.com/products/faddom/reviews) - 4.5/5.0 (107 reviews)