Products

Klick-Zen provides a button within Zendesk support emails that enables customers to respond to tickets easily.

FastDox is your all-in-one customer onboarding platform that allows you to manage every area of the onboarding process in one place. Automate your tedious onboarding tasks, improve return rates, maximise your leads and improve the customer experience.

Connexease provides a wide range of solutions for customer care and call centre market mainly with conversational channels such as WhatsApp business, FB Messenger, Instagram etc. The goal is to change the definition of Customer Care a better way!

Digital Customer Onboarding in Banking and FinTech. Seamless and digital customer onboarding solutions providing access to an effective digital banking. A cost effective identity verification and KYC process in the banking industry.

Callypso is a platform that helps B2B companies maximize revenue from their current customers. We do this through a suite of products that help with gaining visibility and actionability in their book of business. By helping to execute expansion and renewals in a comprehensive way, Callypso is the first-of-its-kind software that protects and grows your customer base.

Canopus Networks offers the SEER platform, an AI-driven network observability solution designed to provide real-time, high-fidelity intelligence for network and security operations. By leveraging eBPF sensors and patented algorithms, SEER delivers deep visibility into application performance and user experience across diverse environments, including physical, virtual, and cloud-native infrastructures. This empowers organizations to make faster, more informed decisions, enhancing operational effi

At Adsera, we are dedicated to revolutionizing the way businesses communicate with their customers. Our innovative platform offers a comprehensive suite of features designed to optimize customer interactions and enhance the overall customer experience. With our multi-live chat inbox section, businesses can effortlessly manage and engage in real-time conversations with their customers. This ensures quick response times and personalized interactions, fostering stronger relationships and boosting

Quicta is a service management solution that enables organisations to efficiently allocate operational resources where they are needed most. From deploying personnel through to digital interactions with customers, Quicta helps drive efficiency in a world where timing is everything.

Callcap is a comprehensive call tracking and monitoring solution designed to enhance business communication and marketing effectiveness. By providing real-time call data, recording capabilities, and detailed analytics, Callcap enables organizations to gain valuable insights into customer interactions and optimize their marketing strategies. This platform is particularly beneficial for industries that rely heavily on phone communications, such as marketing agencies, real estate, healthcare, and s

Petrosoft’s Retail360 mobile app is a comprehensive inventory and sales management app that allows you to stay out of your back office so you can spend time where your revenue is made, on the sales floor. The out-of-the-box integrations mean your Scan Data and inventory can be managed in real-time. Retail360 instantly syncs promotions, inventory, and sales data with your POS, handheld, or mobile devices 24/7.

Properly organized Frequently Asked Questions (FAQs) greatly reduce your customer support work and improve customer’s shopping experience. When a customer does not find an answer to the question he is looking for, he is most likely to abandon the page as no one wants to purchase a product or do business when he has answered questions. The Magento 2 FAQ extension by FMEextensions allows you to add an FAQ page to your Magento 2 store. You can display FAQs under relevant topics so that customers

Master The Customer Journey Companies and organisations have invested heavily digitalizing services for their customers, making it easier to access info, products and self-services. It’s used all the time and from all devises. Yet, when a customer want’s to interact or is in need of assistance, they are often forced out of their digital context into a traditional channel like phone or email. The opportunity to help the customer ‘at the moment of need’ in a digital context is then lost and mone

Welcome to CSX, the intelligent customer success platform that saves you time and money while delivering exceptional experiences. Our AI-powered platform provides actionable insights, contextual support, and best practice guidance, giving you the secret to customer success excellence. Join the CSX revolution today and experience the future of customer success.

TAMGA is an international finTech company that develops and presents technology and marketing solutions for the financial sector. The mission of the company is to improve people's financial literacy and to make financial products simple and accessible.

At ConnectNow, we help businesses transform customer experience from a cost center into a revenue engine. Powered by generative AI (AIGC), our cloud-native platform automates the entire customer journey across all omnichannels, from sales and support to proactive engagement.

Hyperengage is the AI-powered GTM assistant that equips Customer Success and Account Management teams with the insights and automation needed to drive retention, expansion, and revenue growth. By eliminating manual busywork, surfacing actionable intelligence, and providing real-time customer data, it enables teams to proactively engage customers, mitigate churn risks, and capitalize on upsell opportunities—all while focusing on high-impact relationships. Automated Customer Engagement – Detec

A predictive AI for B2B Software GTM teams that uses billions of telemetry events and tens of thousands of customer engagement events to predict growth, churn, and contraction up to 12 months in advance with 90% accuracy. Growth AI distinguishes between high growth, moderate growth, contraction, and churn to predict aggregate ARR and account-level ARR up to 12 months in advance with only 2–4% variance. Predictions contain customer-specific “signals” across product usage, customer behavior, GTM

ArminCX is an AI-driven customer service automation platform tailored for e-commerce businesses, designed to streamline support operations and enhance customer satisfaction. By integrating various communication channels into a unified system, ArminCX enables efficient management of customer interactions, reducing manual workload and response times. Key Features and Functionality: - Omnichannel Inbox: Consolidates customer communications from email, WhatsApp, social media, phone, and web

ChatBridge is a powerful Salesforce Chat Translator built for fast, accurate, and real-time multilingual support inside Salesforce Service Console. It automatically translates incoming and outgoing messages so agents can chat in their native language while customers communicate in theirs. With support for 130+ languages, auto-translate mode, translation caching, and full Service Console integration, ChatBridge ensures agents never switch tabs or copy text to external tools. This seamless exper

DoReply is a SaaS solution that transforms customer-facing pages and intranet portals into intelligent, guided self-service experiences. Acting as a Super FAQ, it enables users; whether customers or employees to move seamlessly from a question to the right answer in just a few steps. Built on a structured Q&A foundation, DoReply not only improves service accessibility and satisfaction but also delivers real-time insights into what users search, find, and still miss. This helps organizations