---
title: Retail360 Reviews
meta_title: 'Retail360 Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Retail360 works for a business like yours.
date_modified: '2025-07-09'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# Retail360 Reviews
**Vendor:** Petrosoft  
**Category:** [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service)
## About Retail360
Petrosoft’s Retail360 mobile app is a comprehensive inventory and sales management app that allows you to stay out of your back office so you can spend time where your revenue is made, on the sales floor. The out-of-the-box integrations mean your Scan Data and inventory can be managed in real-time. Retail360 instantly syncs promotions, inventory, and sales data with your POS, handheld, or mobile devices 24/7.






- [View Retail360 pricing details and edition comparison](https://www.g2.com/products/retail360/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-07+20%3A49%3A29+-0500&secure%5Bsession_id%5D=2474886f-6c4a-4afd-9dbc-b3890e1448ab&secure%5Btoken%5D=f7f2392f6602419db2fdbe604395cad90555f62cdf110b67680cfd54405a0309&format=llm_user)

## Retail360 Features
**Generative AI**
- AI Text Summarization

**Self-Service Experience**
- Knowledge Base
- Searchable Articles
- Community Forums
- Mobile Optimization
- Personalization

**Self-Service Platform**
- Branding
- Automation
- Artificial Intelligence
- Integrations

**Agentic AI - Customer Self-Service**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top Retail360 Alternatives
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  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,968 reviews)
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,629 reviews)