VoIPTools has a broad range of tools to help the user create a robust Call Center.
LogicManager believes performance is a result of effective risk management. LogicManager's ERM software empowers organizations to uphold their reputation, anticipate what's ahead, and improve business performance through strong governance.
Powertools for Google Drive is a business-focused document management system software that help companies develop dedicated team and project workspaces directly within Google Drive, add structure to workspaces for improved document organization, management and retrievability and create, customize and brand content portals that sync to select workspaces in Google Drive.
It is an omnichannel management software designed to enhance customer experience and contact center profitability. It allows to centrally manage all contacts between a company and its users, regardless of the channel on which they take place. Inconcert’s cloud contact center software optimizes the entire contact process as it integrates administration, planning, and configuration functions on a single platform.
ApiScrapy is a scalable web scraping and automation platform that converts any web data into ready-to-use data API. The platform is capable to extract data from websites, process data, automate workflows and integrate ready to consume data into database or deliver data in any desired format. Our customer leverage ApiScrapy for market research, price monitoring, data aggregation, lead generation, brand protection, robotic process automation, business intelligence, and more. Key Benefits: - Con
TotalView is a Network Monitoring & Management system that uses automation to monitor every switch, router, server, firewall, and AP in the environment, as well as deep visibility into every interface including performance, 19 different error counters, QoS, STP, PoE, and connectedness. This information is analyzed by the included heuristics engine to produce plain-English diagnostics to problems detected on the network. This makes root-cause troubleshooting of problems easy because you know
Electronic medical record software that helps practices and health centers eliminate paperwork and improve clinical productivity.
AppGate ZTNA secures the network with a Software-Defined Perimeter's network security model that dynamically creates one-to-one network connections between the user and the resources they access.
The AvePoint Confidence Platform is the most advanced platform for data security, governance, and resilience of Microsoft 365, Google, Salesforce, and more, trusted by leading organizations worldwide.
Goldman Sachs is a leading global investment banking, securities, and investment management firm that provides a wide range of financial services to a substantial and diversified client base, including corporations, financial institutions, governments, and high-net-worth individuals. Founded in 1869, the firm is headquartered in New York City and operates offices in major financial centers worldwide. Goldman Sachs is renowned for its expertise in investment banking, trading, asset management, an
Quality Professionals (Q-Pros) is a leading independent software QA and testing service provider. Our Testing Center of Excellence (TCoE) has dramatically helped us industrialize the testing process to deliver higher quality at a lower cost. We offer QA Consultation, Testing Services, and Standards and Guidelines (ISO, TMMi, etc.). Our quality consultants use our proven methodology to define and build a tailored QA Framework based on the gap analysis findings. They help our clients achieve t
IT Asset Management Software: Infraon Assets is a powerful Software, Hardware, and Fixed asset management tool that helps you track, manage and control all of your enterprise's IT assets efficiently. Download a free version now!
Teams Center from Valprovia is a leading solution for managing all of your organization’s Teams and SharePoint workloads in one place when working with large groups of teammates. Teams Center enables enterprise-grade standardization of Teams and SharePoint. The solution also makes it easy for users to configure, request, and automatically create Teams rooms according to project requirements.
Blobfish AI is a conversational AI platform that specializes in voice-based simulations for call centers. Founded in 2024, the company offers tools to help call center agents and sales teams practice real-life customer interactions through AI-driven roleplay scenarios. The platform provides instant feedback, enabling users to improve soft skills, handle challenging conversations, and accelerate onboarding processes.
Idiomatic automates the voice of the customer from start to finish. It gathers your customer feedback in one place, classifies it, and helps you decide what to prioritize and take action on. Idiomatic identifies which CX pain points cost the most money, take the most time, cause the most product frustration, and/or should be the first ones automated.
Since 2002, Star Telecom has been designing, deploying and managing cloud contact center and telecom services solutions. Star Telecom assists clients with optimizing all types of customer interactions by making each experience and communication better, more efficient and, where appropriate, automated, regardless of the channel. Everything we do revolves around ensuring our clients receive the best possible service. This has resulted in industry-leading CSAT and NPS scores and client retention.
Pliant provides advanced orchestration and automation solutions to enterprises, managed service providers, and institutions worldwide. Pliant’s solutions simplify and streamline how operations and engineering teams build, deploy, and unify automation within their environments. Using a low-code approach, and by transforming API code into deployment-ready action blocks, Pliant facilitates, integrates, and secures communication up and down the technology stack between platforms, services, and appli
IBM Cloud Secure Virtualization combines the power of IBM Cloud, VMware Cloud Foundation, HyTrust security software, and Intel TXT-enabled hardware to protect virtualized workloads down to the microchip level