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CSG Forte Reviews & Product Details

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CSG Forte Reviews (11)

Reviews

CSG Forte Reviews (11)

4.0
11 reviews

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Joseph S.
JS
CEO
Small-Business (50 or fewer emp.)
"Security "too good"?"
What do you like best about CSG Forte?

Product works without issues + afterhours support. Review collected by and hosted on G2.com.

What do you dislike about CSG Forte?

If I don't log in every 90 days, they delete my password and I have to call them to get access again. Review collected by and hosted on G2.com.

GM
Senior Designer
Architecture & Planning
Small-Business (50 or fewer emp.)
"Easy payment method"
What do you like best about CSG Forte?

As it offers all payment options in one place, forte has been a very helpful tool for me over the past two years for my business. Review collected by and hosted on G2.com.

What do you dislike about CSG Forte?

Due to its difficulty in locating and comprehending how to use all of its capabilities, fortes user interface is a touch dated. Review collected by and hosted on G2.com.

Arti M.
AM
Marketing Manager
Small-Business (50 or fewer emp.)
"Intuitive and easy to use"
What do you like best about CSG Forte?

I recently implemented CSG Forte's Dex platform and it has made a huge difference to the way I manage my payments operations. I no longer have to juggle multiple platforms and logins, and all of my payment operations are now managed and monitored in one location - saving me time and money.

The platform is intuitive and easy to use, with a great dashboard for reporting and analytics. I can quickly identify industry trends and changes in customer behavior, which helps me make informed decisions about my business. Review collected by and hosted on G2.com.

What do you dislike about CSG Forte?

There are some areas where more work needs to be done. For instance, while the platform allows for integration with in-house processes and platforms, it does not provide any assistance or guidance for setting up those integrations. Review collected by and hosted on G2.com.

ES
A
Mid-Market (51-1000 emp.)
"WorkWave > Forte All Day"
What do you like best about CSG Forte?

Honestly, the only helpful thing about Forte is the fact that clients' information is saved automatically in the database with our own PestPac account numbers for easy searching capability and that you can edit credit card expirations without reentering the entire card number. Review collected by and hosted on G2.com.

What do you dislike about CSG Forte?

I'm not too fond of the fact that you cannot view information until the process has been changed to a pending status and you cannot simply run a card with the minimal requirements, you must enter every bit of personal data possible. Also, the fact that you cannot delete a clients information without first editing any outdated scheduled runs is very time consuming. Forte wouldn't share our manually entered clients data with us when we made the switch to WorkWave and this further soured the taste I had with them. Review collected by and hosted on G2.com.

Abid M.
AM
Branch Operations Manager
Enterprise (> 1000 emp.)
"Forte is an incredible Payment System"
What do you like best about CSG Forte?

I am using forte from last 2 years and found it very useful as it provides all payment solutions at one point. The feature i like most is echeck payments because it is super fast, secure and very helpful. I can now easily manage my online payments and customer accounts. Review collected by and hosted on G2.com.

What do you dislike about CSG Forte?

The interface of forte is a bit outdated because it is little confusing to find and understand how to use all of its features. Other than that i have not found any issue with forte. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Small-Business (50 or fewer emp.)
"A very user friendly Forte"
What do you like best about CSG Forte?

The speed of merchants approval nowadays is essential. We had a very good experience with forte. It was about a business day or so. This took much less than expected. Review collected by and hosted on G2.com.

What do you dislike about CSG Forte?

I cannot remember at this moment because currently I am not an active user due to occupation change which is not related Review collected by and hosted on G2.com.

Verified User in Consumer Services
AC
Small-Business (50 or fewer emp.)
"Forte's integrations help leading our organizations streamline payment management capabilities."
What do you like best about CSG Forte?

Shopperts, a D2C company, needed a solution for processing a high volume of transactions with high price points, such as product payments. Forte provided a tailored ACH solution that effectively addressed the challenges they had been facing since 2004. Review collected by and hosted on G2.com.

What do you dislike about CSG Forte?

Forte is a seamless payment gateway integration.

A detailed ingormation on how to navigate will help greatly. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
CF
Small-Business (50 or fewer emp.)
"Great Experience"
What do you like best about CSG Forte?

The convenience of payments integrated with security. Review collected by and hosted on G2.com.

What do you dislike about CSG Forte?

I am yet to experience something I dislike. Review collected by and hosted on G2.com.

Anik B.
AB
Founder
Small-Business (50 or fewer emp.)
"Complete payment solutions"
What do you like best about CSG Forte?

It's easy to integrate and use the one stop solution for payments. Review collected by and hosted on G2.com.

What do you dislike about CSG Forte?

While technology is growing every it company has to cop up and meet the needs. Where as forte is doing far well in payments category. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Small-Business (50 or fewer emp.)
"Great services. Absolutely in love with Forte."
What do you like best about CSG Forte?

All in one payment solutions thats saved a lot of time and very useful in daily life. Review collected by and hosted on G2.com.

What do you dislike about CSG Forte?

There is nothing to be mentioned of being disliked. Review collected by and hosted on G2.com.

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CSG Forte