Products

Our professionally staffed facilities will allow you to control your overhead, while retaining the services and facilities you need at the time you need them.

Network Center, Inc. is one of the largest IT providers in the Midwest. For over 30 years, we have been creating innovative IT solutions and providing support for businesses of all sizes. Our goal is to deliver value to our customers, reduce business impact, and create solutions that go beyond your IT investment.

CIS® (Center for Internet Security, Inc.) works with a volunteer community to develop the CIS Controls® and CIS Benchmarks™, the global standard and recognized best practices for securing IT systems and data against the most pervasive attacks.

We provide 24/7 multilingual inbound & outbound call handling services with the latest technology and expert managers.

Cyber Proficiency Assessments is a SaaS platform enhances recruitment processes in Cybersecurity and IT, reducing costs and minimizing the time and effort experts spend on candidate evaluations. This solution combines highly automated practical skills assessments using lightweight cyber range capabilities with high-quality practical tasks and theoretical questions created by domain experts. It offers great flexibility, allowing recruitment profiles to be built on the fly with any combination of

Everbridge Control Center is a Physical Security Information Management (PSIM solution that integrates disparate safety and security systems into a unified platform, providing organizations with comprehensive situational awareness and operational control. By consolidating data from various sources, it enables real-time monitoring, automated decision-making, and efficient incident response, ensuring the safety of personnel and the continuity of operations. Key Features and Functionality: - Real

Art Center Canvas is an all-in-one platform for Art Centers, providing a full array of online functionality for class registration, exhibitions and fundraising. No more managing your business using multiple software packages to schedule teachers and rooms, calculate compensation and send notifications to parents and students. We offer broad functionality, consolidate all customer account and transaction data and provide actionable reporting to see trends and help grow your business.

Cloud Contact Center

The Krause Center for Innovation , located at Foothill College in Los Altos Hills, California, is a leading institution dedicated to transforming teaching and learning through innovative professional development programs. With over 25 years of experience, KCI has empowered more than 25,000 educators by providing cutting-edge training that integrates technology into the classroom, fostering creativity, engagement, and lifelong learning among students. Key Features and Functionality: - Professi

Gauge your contact center agents performance in real-time with NovelVox Contact Center Wallboards. Monitor and motivate agents with intuitive display of KPIs and relevant data for a guided move. Enable the supervisor or team lead to control performance and take immediate actions on data breach. From individual agent status to seat plan at glance, the gamified wallboards from NovelVox have everything that improves FCR and reduces AHT. Supervisors can monitor the number of calls dropped, rout

Transcend Control Center is a comprehensive Software as a Service solution designed to streamline the management of Transcend's embedded storage devices, including SSDs, DRAM modules, and SD/microSD cards. It enables users to monitor device performance, conduct remote firmware updates, and receive real-time notifications about system health through an intuitive web-based dashboard accessible from anywhere. Compatible with cloud platforms like AWS and Microsoft Azure, as well as on-premise deploy

Predict call volumes for events and reduce number of calls to call center by identifying customers likely to call and the reasons.

ContactCenterPRO Consulting is a full-service consulting firm specializing in customer experience and communication technologies. Providing expert guidance in technology selection, recognized best practices, and connections with vetted BPOs and outsourcers. ContactCenterPRO delivers scalable, cost-effective solutions that revolutionize customer interactions and operational efficiency.

Contact Center Services (CCS) is a technology consulting firm dedicated to enhancing customer experience (CX) by integrating advanced technology with business processes. Specializing in platforms like Genesys, Cisco, and Five9, CCS offers tailored solutions that help organizations attract, retain, and better serve their customers. Their expertise spans CX optimization, digital transformation, cloud migration, and AI integration, ensuring businesses can effectively manage and evolve their custome

Call center outsourcing is a business strategy wherein companies entrust the management of their customer service operations to external service providers. Discover tailored contact center solutions, global support around the clock, and a multilingual omnichannel approach with IBT as your outsourcing ally. Our agents provide swift and efficient customer assistance, facilitating your journey towards achieving business excellence. If you're considering outsourcing your call center services, think

IT Support and Troubleshooting Website Development Social Media Management Data Entry and Management Basic Graphic Design SEO Optimization Content Creation Software Installation and Updates Remote Work Solutions E-Commerce Support Email Marketing Support Network Setup Computer Training Security Basics SEO Optimization Cloud Services Setup

Data Center Hosting Services offered by AAITPRO go beyond providing customers with technologically advanced facilities to store and process business-related data. Additionally, we help you improve system and application efficiency with the help of our highly-trained staff.

Access Contact Center by NexTalk is a comprehensive call management platform designed to facilitate direct, private, and secure communication between businesses and their deaf or hard-of-hearing customers. By integrating seamlessly with existing contact center systems, it ensures compliance with the Americans with Disabilities Act (ADA and demonstrates a commitment to inclusivity and accessibility. Key Features and Functionality: - Direct Communication: Enables real-time text-based interaction

From enhanced tools and flexible workflows for reservations agents to loyalty program integrations and voice services, Cendyn offers powerful, web-based solutions for all your call center needs. Empower your reservations agents with a full view of your rates and inventory, allowing them to easily answer property questions and reserve the right room and rate plan for guests quickly and flexibly, including making multi-room and multi-rate plan bookings on single reservations and overriding av

Catch Cloud empowers IT leaders and departments to accelerate the speed to value of technology investments by advising them on the best technology to deliver dynamic capabilities to the enterprise. We help our clients find, select, & optimize tech investments. Security Consulting Contact Center Consulting Unified Communications Consulting