I really appreciate how supportive the team at ZYKRR-Experience Management Platform is, which made the initial setup process smooth and efficient. Their technology for customer experience measurement is impressive, allowing me to automate surveys through various channels like email, WhatsApp, SMS, or digital platforms to effectively gauge customer pulse. The reporting dashboard stands out with its extensive deep dive features, crucial for decision-making, and comprehensive analytics like churn, predictive, and sentiment analysis. I also value the strong integration capabilities of ZYKRR, integrating seamlessly with tools like Salesforce, CRM Next, Trishti, CleverTap, WhatsApp, and Netcore, which enhances my workflow. The platform delivers timely solutions and resolves production issues quickly, thanks to the responsive staff who are always ready to assist. I'm confident in their services and the platform's capabilities, giving it a top rating, emphasizing that both the service and the product of ZYKRR-Experience Management Platform are excellent. Review collected by and hosted on G2.com.
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