Uses the calendar tool to determine field workers who are free for the job. 90 reviewers of Zuper have provided feedback on this feature.
Dispatch
Notifies field service workers of their upcoming assignments. This feature was mentioned in 92 Zuper reviews.
Roles
Based on 88 Zuper reviews. Allows users to see tasks according to permissions and roles.
Booking
Allows clients to book jobs through the desktop page or within the app. This feature was mentioned in 84 Zuper reviews.
On the Job (5)
Location
Based on 89 Zuper reviews. Tracks employee location to ensure timeliness.
Employee Communication
Enables communication within the app from manager to field service employee. 91 reviewers of Zuper have provided feedback on this feature.
Behavior Monitoring
As reported in 80 Zuper reviews. Monitors behavior in the field.
Client Notifications
As reported in 79 Zuper reviews. Notifies clients, should any delays or mishaps occur.
Field Sales
Includes some ability to serve as a sales and ordering application. This feature was mentioned in 70 Zuper reviews.
After the Job (4)
Reports
Based on 85 Zuper reviews. Creates reports that reflect field performance either as a team or individually, to review productivity.
Analytics
Visualizes field activity via photos, graphs, and other data that can be displayed on a dashboard. 84 reviewers of Zuper have provided feedback on this feature.
Invoicing
As reported in 72 Zuper reviews. Sends invoices through the software and allows clients to pay on the spot.
CRM Integrations
Integrates with CRM software to monitor all aspects of the customer relationship. 80 reviewers of Zuper have provided feedback on this feature.
Agentic AI - Field Service Management (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input This feature was mentioned in 10 Zuper reviews.
Natural Language Interaction
As reported in 10 Zuper reviews. Engages in human-like conversation for task delegation
Proactive Assistance
Based on 10 Zuper reviews. Anticipates needs and offers suggestions without prompting
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