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Compare ServiceTitan and Zuper 
At a Glance
Market Segments
Small-Business (64.6% of reviews)
Small-Business (54.9% of reviews)
Entry-Level Pricing
No pricing available
Contact Us 1 User Per Year
ServiceTitan
Star Rating
(345)4.5 out of 5
Market Segments
Small-Business (64.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceTitanZuper
Star Rating
(150)4.7 out of 5
Market Segments
Small-Business (54.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 User Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ServiceTitan excels in providing comprehensive support for trade businesses, with features like scheduling, invoicing, and job management seamlessly integrated, making it a robust choice for those in the field service industry.
- Users say Zuper stands out for its strong integration capabilities with multiple tools, which enhances workflow efficiency and profitability. Reviewers appreciate its powerful scheduling and real-time tracking features that help manage field operations effectively.
- According to verified reviews, ServiceTitan's implementation process can be challenging, with some users noting difficulties in setup. However, once established, it is praised for its innovative approach and ability to connect various business workflows.
- Reviewers mention that Zuper offers a user-friendly mobile application that supports offline access, which is a significant advantage for teams working remotely. This feature, along with its intuitive dashboard, contributes to high productivity and ease of use.
- Users highlight that while ServiceTitan has a solid overall rating, its quality of support is perceived as lower compared to Zuper, which boasts a higher satisfaction score in this area. Zuper's support is frequently described as responsive and helpful, enhancing the user experience.
- G2 reviewers note that both platforms have similar scores in meeting user requirements, but Zuper edges out in ease of setup and administration, making it a more attractive option for businesses looking for a smoother onboarding experience.
Pricing
Entry-Level Pricing
ServiceTitan
No pricing availableZuper
Starter
Contact Us
1 User Per Year
Get the essentials to manage jobs, track technicians, collaborate, and handle inventory and payments with ease.
- Manage one-off and recurring jobs with ease.
- Track technicians live via mobile and desktop apps.
- Customize job notes, statuses, and checklists.
Free Trial
ServiceTitan
No trial information availableZuper
No trial information availableRatings
Meets Requirements
8.8
284
8.8
110
Ease of Use
8.4
289
8.9
116
Ease of Setup
6.8
216
8.1
113
Ease of Admin
8.0
193
8.8
96
Quality of Support
7.8
279
9.6
111
Has the product been a good partner in doing business?
8.7
194
9.4
96
Product Direction (% positive)
9.1
280
9.9
107
Features by Category
Generative AI
7.9
81
Feature Not Available
6.8
77
Feature Not Available
Before the Job
7.4
182
8.1
89
8.9
201
8.6
91
8.4
194
8.3
87
8.4
189
7.9
83
On the Job
8.6
195
7.9
88
7.8
197
8.5
90
7.3
179
8.0
79
8.6
201
8.1
78
8.1
170
6.9
69
After the Job
8.4
201
8.1
84
8.4
198
7.9
83
8.7
198
7.1
71
7.9
180
8.0
79
Agentic AI - Field Service Management
4.4
15
8.9
9
4.6
15
8.5
9
4.7
15
9.1
9
Categories
Categories
Shared Categories
ServiceTitan and Zuper are categorized as Field Service Management
Reviews
Reviewers' Company Size
ServiceTitan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zuper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
37.2%
Consumer Services
23.7%
Utilities
4.5%
Marketing and Advertising
3.9%
Accounting
3.6%
Other
27.0%
Information Technology and Services
9.9%
Consumer Services
9.9%
Construction
9.9%
Facilities Services
7.0%
Retail
4.2%
Other
59.2%
Discussions
Is it easy to migrate to ServiceTitan?
4 Comments
TB
It is if you dedicate the time and information needed to do so. Its the effort you put in that really makes the difference. Read more
What is ServiceTitan?
2 Comments
MS
ServiceTitan is a field service management software system and performs above all others!Read more
A way to make estimates in the office without first attaching them to an appointment?
1 Comment
MB
If you go into the customer and location (as if you were booking an appt) there's an option at the bottom to either book an appointment or create an...Read more
What is Zuper Pro used for?
1 Comment
Official Response from Zuper
Zuper is used to optimize service operations, enhance workforce productivity, and deliver exceptional customer service.
Zuper is the most flexible field...Read more
Zuper has no more discussions with answers
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