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Compare ServiceTitan and Zuper 
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At a Glance
Market Segments
Small-Business (65.0% of reviews)
Small-Business (54.2% of reviews)
Entry-Level Pricing
No pricing available
Contact Us 1 User Per Year
ServiceTitan
Star Rating
(339)4.5 out of 5
Market Segments
Small-Business (65.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceTitanZuper
Star Rating
(152)4.7 out of 5
Market Segments
Small-Business (54.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 User Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that ServiceTitan excels in its quality of support, scoring 7.7, while Zuper shines with an impressive score of 9.6, indicating that users find Zuper's customer service to be more responsive and helpful.
- Users report that ServiceTitan's ease of setup is a drawback, with a score of 6.8, whereas Zuper offers a smoother onboarding experience, scoring 8.1, making it easier for new users to get started quickly.
- G2 users highlight that ServiceTitan's AI text summarization feature scores 8.1, which is notably better than Zuper's score of 6.8, suggesting that ServiceTitan provides more effective tools for summarizing job-related information.
- Users on G2 mention that while both products have similar scores for roles (8.3), Zuper's employee communication feature scores higher at 8.4 compared to ServiceTitan's 7.7, indicating that Zuper may facilitate better communication among team members.
- Reviewers say that ServiceTitan's invoicing feature is rated at 8.6, which is significantly higher than Zuper's 7.0, suggesting that users find ServiceTitan's invoicing capabilities to be more robust and user-friendly.
- Users report that both products have similar scores for CRM integrations (7.8), but Zuper's overall analytics score of 7.7 is lower than ServiceTitan's 8.4, indicating that ServiceTitan may provide more comprehensive insights into business performance.
Pricing
Entry-Level Pricing
ServiceTitan
No pricing availableZuper
Starter
Contact Us
1 User Per Year
Get the essentials to manage jobs, track technicians, collaborate, and handle inventory and payments with ease.
- Manage one-off and recurring jobs with ease.
- Track technicians live via mobile and desktop apps.
- Customize job notes, statuses, and checklists.
Free Trial
ServiceTitan
No trial information availableZuper
No trial information availableRatings
Meets Requirements
8.8
281
8.8
112
Ease of Use
8.5
285
8.9
118
Ease of Setup
6.9
213
8.1
115
Ease of Admin
8.1
192
8.8
96
Quality of Support
7.8
276
9.6
113
Has the product been a good partner in doing business?
8.7
193
9.4
96
Product Direction (% positive)
9.1
276
9.9
109
Features by Category
Generative AI
7.9
82
Feature Not Available
6.8
78
Feature Not Available
Before the Job
7.4
182
8.1
90
8.9
200
8.6
92
8.4
195
8.3
88
8.4
190
7.9
84
On the Job
8.6
196
7.9
89
7.8
198
8.5
91
7.3
180
8.0
80
8.5
201
8.1
79
8.1
170
6.9
70
After the Job
8.4
200
8.1
85
8.3
198
7.9
84
8.7
198
7.1
72
7.9
181
8.0
80
Agentic AI - Field Service Management
4.6
16
8.8
10
4.7
16
8.5
10
4.8
16
9.0
10
Categories
Categories
Shared Categories
ServiceTitan and Zuper are categorized as Field Service Management
Reviews
Reviewers' Company Size
ServiceTitan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zuper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
36.5%
Consumer Services
24.0%
Utilities
4.6%
Marketing and Advertising
4.0%
Accounting
3.6%
Other
27.4%
Information Technology and Services
9.7%
Consumer Services
9.7%
Construction
9.7%
Facilities Services
6.9%
Retail
4.2%
Other
59.7%
Discussions
Is it easy to migrate to ServiceTitan?
4 Comments
TB
It is if you dedicate the time and information needed to do so. Its the effort you put in that really makes the difference. Read more
What is ServiceTitan?
2 Comments
MS
ServiceTitan is a field service management software system and performs above all others!Read more
A way to make estimates in the office without first attaching them to an appointment?
1 Comment
MB
If you go into the customer and location (as if you were booking an appt) there's an option at the bottom to either book an appointment or create an...Read more
What is Zuper Pro used for?
1 Comment
Official Response from Zuper
Zuper is used to optimize service operations, enhance workforce productivity, and deliver exceptional customer service.
Zuper is the most flexible field...Read more
Zuper has no more discussions with answers
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