--- title: Zoho Billing Reviews meta_title: 'Zoho Billing Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 45 reviews by the users' company size, role or industry to find out how Zoho Billing works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 45 scale: '5' date_modified: '2026-06-17' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Zoho Billing Reviews **Vendor:** Zoho **Category:** [Subscription Billing Software](https://www.g2.com/categories/subscription-billing) **Average Rating:** 4.4/5.0 **Total Reviews:** 45 ## About Zoho Billing Zoho Billing is an end-to-end billing solution for growing businesses. It is designed to streamline your billing and invoicing processes, so you can focus on scaling your business. With a user-friendly interface and powerful features, Zoho Billing is a reliable partner for businesses looking to optimize their billing processes. It empowers businesses of all sizes to manage their subscriptions and billing processes with ease. Its comprehensive suite of features helps you simplify invoicing, automate different stages of the customer lifecycle, boost revenue growth, manage failed payment retries and gain valuable insights into the financial health of your business. Here are some of the reasons why customers love Zoho Billing: 1. Easy product management 2. Efficient billing processest 3. Convenient payment handling 4. Complete customer lifecycle management 5. Business insights with 50+ reports 6. Powerful APIs and integration options with Zoho and 40+ third party applications ## Zoho Billing Pros & Cons **What users like:** - Users value the **powerful analytics features** of Zoho Billing, enhancing their BI and reporting capabilities effortlessly. (2 reviews) - Users love the **easy integrations** in Zoho Billing, seamlessly connecting various apps for a streamlined experience. (2 reviews) - Users value the **seamless integrations** of Zoho Billing, enabling smooth operations across various business applications effortlessly. (2 reviews) - Users find Zoho Billing exceptionally **affordable** , offering extensive features at a price point unmatched by competitors. (1 reviews) - Users love the **extensive app variety** in Zoho Billing, meeting diverse business needs with tightly integrated solutions. (1 reviews) - Users appreciate the **automation features** of Zoho Billing, enjoying seamless payment reminders and flexible pricing options. (1 reviews) - Users value the **seamless collaboration** across Zoho applications, enhancing efficiency and productivity within their teams. (1 reviews) - Data Management (1 reviews) - Ease of Use (1 reviews) - Users enjoy the **easy payment options** of Zoho Billing, benefiting from automation and flexible integration. (1 reviews) **What users dislike:** - Users face **access limitations** with Zoho Billing, struggling with complex workflows and slow performance for larger data sets. (1 reviews) - Users find the **overall cost** of Zoho Billing high, especially since bundling forces unnecessary app purchases. (1 reviews) - Users find the **expensive subscription** model of Zoho Billing burdensome due to the necessity of the entire suite. (1 reviews) - Users face **implementation issues** with slower performance and challenges in setting up complex subscription workflows. (1 reviews) - Users experience **inefficiency** with Zoho Billing, particularly with larger data sizes and complex subscription workflows. (1 reviews) - Users find the **lack of integrations** frustrating, making complex workflows and on-premise setups challenging to implement. (1 reviews) - Users find that **learning difficulties** arise from implementing complex workflows, slowing down their overall experience with Zoho Billing. (1 reviews) - Limited Customization (1 reviews) - Limited Flexibility (1 reviews) - Overcomplication (1 reviews) ## Zoho Billing Reviews ### 1. Zoho Billing: Fast, Beautiful UI with Powerful Add-Ons and Discounts **Rating:** 5.0/5.0 stars **Reviewed by:** Jayash K. | Director, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2026 **What do you like best about Zoho Billing?** I love the wide range of functionality in Zoho Billing, especially the ability to configure add-ons and discount coupons in a number of different ways. Along with its beautiful and easy to use Ui-UX, and Back Integration for Direct Debits, was a cherry on top. Also, the performance and speed of Zoho Billing is Awesome, and it comes with a free tier pricing as well. Support is also top notch, as they help to develop the required features as well, and I asked for AI features and they recently launched that as well. **What do you dislike about Zoho Billing?** Nothing negative so far. The more I use it, the more I’m loving it. **What problems is Zoho Billing solving and how is that benefiting you?** We don't have to develop and subscription charging software from the scratch, it has everything we need for recurring charges. ### 2. Customizable Plans and Stellar Support with Zoho Billing **Rating:** 4.5/5.0 stars **Reviewed by:** Juhi M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Zoho Billing?** I really appreciate the tremendous customer support from Zoho Billing; they're very prompt in helping out with all of my queries, and they are very helpful. I also like that I can create plans monthly, annually, or quarterly, with the liberty for customization. Plus, it gives us a report which generates our MRR and helps me plan my revenue for the coming month too. The initial setup was like a walk on cake, and I'm really happy with it because they assisted us. Overall, I'm quite happy with Zoho Billing. **What do you dislike about Zoho Billing?** I believe they can improve a lot on some revenue related reports. They can provide in-depth reports or even if customization can be possible in generating reports in the back end. That would be really great. **What problems is Zoho Billing solving and how is that benefiting you?** I use Zoho Billing to record all our subscriptions and manage them monthly, annually, or quarterly. It helps track subscriber revenues and plan monthly revenue. It allows creating customizable plans and generates MRR reports. ### 3. Easy Zoho Integration, Smooth Card Payments, and Reliable Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2026 **What do you like best about Zoho Billing?** Very easy to use, easy to integrate on website or use as part of the suite of Zoho tools, very easy for customers to pay using their card so there is great collection of payments. Pricing is good though for smaller companies the commissions could be more flexible perhaps. Support is great, awesome response times. Never had issues with performance, always up and running, payout times are great. **What do you dislike about Zoho Billing?** When you do not have frequent payments the commission from each payment is kind of steep, would appreciate more flexible pricing. **What problems is Zoho Billing solving and how is that benefiting you?** Zoho billing helps to collect customer payments in a very efficient manner, offering easy card processing with great user interface for customers ### 4. ZohoSubscriptions is our main processing tool, it’s great **Rating:** 4.0/5.0 stars **Reviewed by:** Madison M. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2023 **What do you like best about Zoho Billing?** It makes it easy for me to collect payment from prospective customers. I like the history that you can view on each users tab, and the customization available too. **What do you dislike about Zoho Billing?** I wish it would autorequest payment from users. Right now, I manually send emails and follow up emails asking users to click a link to put their credit card info on a third party site. I wish this process was a bit smoother on the customer side. **What problems is Zoho Billing solving and how is that benefiting you?** Mainly, credit card collection for payment of subscriptions. It allows us to easily see who has not yet entered payment information to the system so I can continue with follow up by sharing the time sensitive personalized link. ### 5. It is comprehensive subscription management tool which is very easy to use and online **Rating:** 5.0/5.0 stars **Reviewed by:** Vishal H. | Solution Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2023 **What do you like best about Zoho Billing?** I liked features like automated payment reminders, detailed analytics, and flexible pricing plans, integration with payment engines. No need to download, pay-as-you go **What do you dislike about Zoho Billing?** For bigger data size it may just slow down. Complex workflows of subscription may not easy to implement. Not useful in case on-premise system is required. Support for complex workflows will be welcome **What problems is Zoho Billing solving and how is that benefiting you?** Subscription billing is tedious task but has some repeatative task like creating and managing subscriptions. Cancel subscriptions, suspend subscription, allow payments etc. Recreating this for every website is painful , Zoho subscription allows you to just plug in their product and use all these features. ### 6. Cheapest and most efficient business suite for a startup **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2022 **What do you like best about Zoho Billing?** The extensive list of applications included in Zoho One is the best thing about it. There is at least one application for almost all your business needs in Zoho One suite. In some instances, there are even multiple apps that can fulfill your requirement. Do you need an accounting application? You have Zoho books, invoice, expense, inventory, subscription. You have Zoho CRM to maintain your leads and customers. There are Zoho campaigns and marketing hub for your marketing team. Zoho Analytics for BI and business analytics to make dashboards and reports. The best part is that all these applications come tightly integrated, i.e, you do not have to pass data between these applications manually; it'll all happen automatically in the background. All these come at a meager price. I don't think there is any other suite of applications at this price point; hence, Zoho One is a lifesaver for any start-up starting out. **What do you dislike about Zoho Billing?** The list of applications can become extremely overwhelming when deciding which one to use for which case. This can become even more daunting since even the Zoho support staff won't be able to tell you fully which one you should use. For example, Both campaigns and marketing hub helps you create marketing campaigns; now, which one should you use? Or Zoho books can manage subscriptions, inventory, invoices, and expenses, but there are separate apps for these needs too, so should you use a particular application of just Zoho Invoice? You can end up in analysis paralysis while deciding which isn't beautiful. The second problem is you might not even need all the applications in the Zoho One suite; now, there is no way you can remove a few applications from the billing. You will have to either buy the entire Zoho One suite or buy the applications you need individually, which will make the overall billing very costly **What problems is Zoho Billing solving and how is that benefiting you?** Zoho One gives us a bunch of applications that empower us to run our business smoothly. It has benefited us immensely since we do not have to look and search for other third-party applications for day-to-day activities. Since most of the applications are very easy to implement and run, we do not even need to hire an additional resource to handle the suite, and that's a good save on the expense. ### 7. One stop solution for all the requirements of an SMEs. **Rating:** 4.5/5.0 stars **Reviewed by:** Prashant A. | Chief Marketing Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2022 **What do you like best about Zoho Billing?** We use Zoho one and it is like a god for our business. Using a single subscription we can manage marketing, sales, support, billing, subscription and lots more. This is a really good platform for us to do everything under a single platform. **What do you dislike about Zoho Billing?** Sometime, it takes time for the Zoho support to get back to us. However, there are so many videos, help docs and much more using which most of the times, we are able to sort out the problems on our own. **What problems is Zoho Billing solving and how is that benefiting you?** It is providing us with a single platform Zoho One which helps us manage more than 50+ operations which are seamlessly integrated with each other. This reduces our effort on vendor management and integration requirements. ### 8. Zoho Subscriptions : Ultimate solution for sales, marketting & pricing.. **Rating:** 4.0/5.0 stars **Reviewed by:** Ankita S. | Application Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2022 **What do you like best about Zoho Billing?** Well Zoho Subscription is one of most productive & scalable platform that I have ever integrated with.. Zoho subscription provides one of highly organised service via it's customisable tools for management of sales, marketting, executives,billing,assets with highly skilled customer service team & all these under one single platform & that too with Customisable plans.. **What do you dislike about Zoho Billing?** Well Zoho Subscription is one most highly recommend tool .Just a little issues with price hike & subscription cost & If this somehow managed by Zoho Team then mass adoption & integration is one the way definately.. **What problems is Zoho Billing solving and how is that benefiting you?** Well Zoho Subscription is must integrated & recommend tool for growth generation & innovation so as to manage sales, marketting, executives,billing,assets smoothly.. ### 9. Zoho Services **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2022 **What do you like best about Zoho Billing?** The best thing I like the most about Zoho subscriptions is related to the Zoho CRM subscription which I am currently using to optimize my sales funnel of the company. It's highly customizable and provides more flexibility to the user to reshape the UI/UX according to their needs. **What do you dislike about Zoho Billing?** The per-user package plan gets expensive for the corporate companies and Zoho sometimes goes after the money as they are charging extra bugs to provide the advance reporting features. **What problems is Zoho Billing solving and how is that benefiting you?** I have a business problem such as keeping an eye on the sales activities of the sales team of the company, so I make a customized funnel on Zoho so that we can able to achieve our targets correctly. ### 10. Zoho Subscription Review **Rating:** 4.5/5.0 stars **Reviewed by:** Ankit D. | Data Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2022 **What do you like best about Zoho Billing?** The best thing I liked about the Zoho subscriptions is that it lets you add and handle multiple pricing plans to the service and catalog, which helps to reach multiple range of customer **What do you dislike about Zoho Billing?** The main thing I dislike about the subscriptions is that we cannot add more than 500 no. Of customer. Also the AI assistant is not so accurate and does not add any value. **What problems is Zoho Billing solving and how is that benefiting you?** Zoho offers out of box integrations to help control all the key aspects of the business. Also it takes care of Billings so smooth that our team does not consider billing a challenge. ### 11. Zoho Subscriptions- A solution to maintain your clients and payments. **Rating:** 5.0/5.0 stars **Reviewed by:** RAJAN R. | Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** November 25, 2022 **What do you like best about Zoho Billing?** You will be able to manage your clients and their recurring payments with ease. The best software solution available **What do you dislike about Zoho Billing?** It is very easy and effective as well. Best among others. **What problems is Zoho Billing solving and how is that benefiting you?** Automatic reminders will be sent to the clients for the payments. You can collect payment with ease which makes your work easier ### 12. Create Billing and Pricing Plans in a very easy way for every Business **Rating:** 4.5/5.0 stars **Reviewed by:** Sayam J. | Software Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2022 **What do you like best about Zoho Billing?** It is having a very simple interface for the users and it is very easy to get reports by adding any type of criteria which gives an all-round view. **What do you dislike about Zoho Billing?** They need to work more on the Payment Integration part where the real-time payment sync and failed payment notifications need to be captured more precisely. **What problems is Zoho Billing solving and how is that benefiting you?** It helped us in creating recurring bills for the customers and send notifications to them. One of the important aspects is that We can group the customers of different services which helped us a lot. ### 13. Zoho Software Analysis **Rating:** 4.0/5.0 stars **Reviewed by:** Himanshu G. | Salesforce Developer, Enterprise (> 1000 emp.) **Reviewed Date:** August 25, 2022 **What do you like best about Zoho Billing?** Zoho subscription is one of the best tool I found as SAAS application as it helps our end user in billing the sheets and all acounting problems It helps in creating a best analysis chart for all the accounting things. **What do you dislike about Zoho Billing?** Although it is great software but sometime the time complexity become very hectic and price can be more flexible. **What problems is Zoho Billing solving and how is that benefiting you?** I have taken the zoho managed app and using it is our CRM system for the end user so that it will be helpful for them in a more easier way ### 14. Zoho subscriptions- The best software for initial and recurring payments. **Rating:** 5.0/5.0 stars **Reviewed by:** Vigneshwar D. | Inside sales specialist, Enterprise (> 1000 emp.) **Reviewed Date:** November 17, 2022 **What do you like best about Zoho Billing?** You can set automation which send reminders and get the payments from the customers **What do you dislike about Zoho Billing?** No dislike function or issues I have faced **What problems is Zoho Billing solving and how is that benefiting you?** Helps to maintain billing and payment collection with ease. The best software available in the market to address your requirements on billing and payments ### 15. Sustainable for product based businesses **Rating:** 2.5/5.0 stars **Reviewed by:** Shouvik C. | Search Engine Optimization Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** September 03, 2022 **What do you like best about Zoho Billing?** Excellent if you are into Saas-based product business, it can track many things like signups, most selling SKUs, etc on a monthly, or weekly basis. It also helps to autogenerate invoices, you can connect multiple API automation. Works really well. **What do you dislike about Zoho Billing?** Challenges come into the picture when you are a service-based company, we experienced many problems while setting up a Zoho subscription as we have subscribed to Zoho one. **What problems is Zoho Billing solving and how is that benefiting you?** Tracking and sending invoices, signups, collaborating with customers, transaction management, etc. ### 16. Zoho subscriptions = The bestest billing and subscriptions management software **Rating:** 5.0/5.0 stars **Reviewed by:** Shankar A. | Inside sales specialist, Enterprise (> 1000 emp.) **Reviewed Date:** August 30, 2022 **What do you like best about Zoho Billing?** The best part it is user friendly software. Both front end User interface and back end functionality tied up perfectly which gives seamless user experience **What do you dislike about Zoho Billing?** Nothing it is top and best among other billing and subscriptions software available **What problems is Zoho Billing solving and how is that benefiting you?** This is most recommendable software for handling your clients new billing and recurring as well. It helps to get the job done easily without consuming more time ### 17. An efficient VAT compliant GL accounting solution, with sound system controls and checks. **Rating:** 3.5/5.0 stars **Reviewed by:** Hassan A. | General Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2022 **What do you like best about Zoho Billing?** flexible, easy to follow for a non-accounting business owner. very good for SMEs **What do you dislike about Zoho Billing?** Lack of integration with non-zoho applcation. Zoho payroll and Assets are not available as standard part of Zoho books premium plan. **What problems is Zoho Billing solving and how is that benefiting you?** Automated journal entries are very helpful even for accountants to follow all earlier entries for any future event. helpful for owner as well as the auditor. ### 18. Experience with Zoho **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2022 **What do you like best about Zoho Billing?** Zoho provides complete workspace with number of required applications which can be used by integrating with each other. As a Zoho Creator Developer I like deluge best. **What do you dislike about Zoho Billing?** Few limitations and updates on Creator v6 weren't stable and still need alot of testing and updates to fix up those gaps. As a developer we need to get proper logs as well. **What problems is Zoho Billing solving and how is that benefiting you?** Zoho subscriptions basically handles your customer subscription billing cycle from end to end and automate recurring billing as well. It helps to send professional GST-complaint invoices. ### 19. Zoho is the best to work on ultra speed **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2022 **What do you like best about Zoho Billing?** Zoho subscription help a lot to work in easy process. It helps to manage subscriptions in a best process. **What do you dislike about Zoho Billing?** Zoho subs user interface will take time to get used to and there are technical glitch and resolution time is more which stops the process completely. **What problems is Zoho Billing solving and how is that benefiting you?** Customizing billing API,better subscription experience to cx, setting up billing frequency, storage of customer details like credit card ### 20. Zoho is providing best customer experience **Rating:** 4.0/5.0 stars **Reviewed by:** Sagar S. | Area Service manager, Consumer Electronics, Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2022 **What do you like best about Zoho Billing?** Zoho is providing the best interface than others **What do you dislike about Zoho Billing?** There's nothing to dislike, while using zoho subscription I never faced anything to hate/ dislike **What problems is Zoho Billing solving and how is that benefiting you?** Zoho is providing multiple features for your office purpose, i.e. attendance/ salary slip/ cloud etc ### 21. Good at maintaining and reviewing various subscriptions of an organisation **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2022 **What do you like best about Zoho Billing?** We will get a total overview of all the subscriptions **What do you dislike about Zoho Billing?** Price of individual products needs to be updated. Entire line ups can't be imported in bulk. **What problems is Zoho Billing solving and how is that benefiting you?** As we have ton of subscriptions, we won't be knowing where we are investing properly or not. This software helps us to localise each investment and point out the issues. ### 22. Zoho Subscriptions allows for Managing Existing Subscriptions and Payments **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2022 **What do you like best about Zoho Billing?** Zoho Subscriptions has an intuitive and easy-to-use interface that makes it easy to view and manage subscriptions and check payments quickly. Many valuable reports can be run and viewed. **What do you dislike about Zoho Billing?** In our implementation, I have not come across any issues or strange UI difficulties, or anything worth noting. The product has worked fantastically for us in each use. **Recommendations to others considering Zoho Billing:** I would give Zoho Subscriptions a look. If you are familiar with any of the Zoho Suite of apps, then Subscriptions becomes even more useful and powerful, as many of the Zoho apps integrate. **What problems is Zoho Billing solving and how is that benefiting you?** We can track the existing subscriptions we have from customers, as well as Invoice payments, and view easy-to-read reports detailing the subscriptions and money flow. ### 23. Just Exploring **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2022 **What do you like best about Zoho Billing?** East to manage the subscriptions with out any headache **What do you dislike about Zoho Billing?** Comaring it is not fill to all subscription based businesses **What problems is Zoho Billing solving and how is that benefiting you?** Auto payment and reminders to customers ### 24. Zoho Subscriptions is awesome. **Rating:** 5.0/5.0 stars **Reviewed by:** Dan D. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2021 **What do you like best about Zoho Billing?** We process six digits on the 1st of every month flawlessly for thousands of our clients. We have never had an issue and everything is 100% automatic. There is even a dunning feature that will keep trying to run the card. **What do you dislike about Zoho Billing?** All of the things that I did not like at the beginning of the deployment 5 years ago have been changed and are no longer relevant. **Recommendations to others considering Zoho Billing:** If you need to automatically run credit cards every month and you don't want to have the responsibility of maintaining those cards securely, then Zoho Subscriptions is for you. It only costs $30 per user per month so it is very cost effective. **What problems is Zoho Billing solving and how is that benefiting you?** running thousands of credit cards on the 1st of every month reliably ### 25. Great solution to manage recurrent charges to your costumers **Rating:** 4.5/5.0 stars **Reviewed by:** Miguel R. | Senior Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2018 **What do you like best about Zoho Billing?** Easy to use, easy to integrate with Paypal, and other transactional services for Credit card processing. Integration with other solutions like CRM, invoicing, bookkeeping, digital marketing, inventory, among much others **What do you dislike about Zoho Billing?** You will need other Zoho tools, like Zoho CRM, Zoho Books, Inventory, but now you can get a Zoho One solution to integrate all at a very much lower cost. **Recommendations to others considering Zoho Billing:** Check all the Zoho products, you will need the CRM and the Books to manage most of the requirements of average business. **What problems is Zoho Billing solving and how is that benefiting you?** A dashboard to integrate CRM customer list and montly charges, in a very easy way to manage and have automated this collection proces. **Official Response from Zoho Corporation:** > Hi Miguel, Greetings from the Zoho Subscriptions team! Thank you for taking the time to share your experience with Zoho Subscriptions. We completely agree that a billing solution that has a solid integration with CRM as well as accounting platforms could help businesses save time and efforts. Keep sharing your suggestions and feedback with our team, Miguel. It matters a lot :) Cheers, Harikrishna ### 26. ZOHO Subscription review **Rating:** 5.0/5.0 stars **Reviewed by:** Joe H. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2019 **What do you like best about Zoho Billing?** We like the ability for us to integrate ZOHO Subscriptions with ZOHO CRM. If makes it much easier for us to know when our customers are paying us. **What do you dislike about Zoho Billing?** We don't like the fact that when we change the email in subscriptions it automatically updates ZOHO CRM, we would like to option of having both. Not that we have many time that they are different it would just be nice to have that option. **Recommendations to others considering Zoho Billing:** The only issue we currently experience has to do with how it handles the process of accepting ACH transactions. It is not a true reflection of which account are outstanding because of the time it takes for them to clear an ACH transaction is 15 days. We get paid withing 3 business days but the processing of clearing that payment is very long. **What problems is Zoho Billing solving and how is that benefiting you?** It used to take us hours to verify payments and now we can do that almost immediately. This has improved our operations and saved us time and money ### 27. Great Subscription Service With Lots of Customization **Rating:** 4.0/5.0 stars **Reviewed by:** Sarah N. | Customer Service Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2019 **What do you like best about Zoho Billing?** Zoho allows us to pull so many detailed reports. We can look at reports that let us know when someone's subscription was cancelled, why a subscription might fail, and more. The reporting ability really puts it above the competition. The customized payment portals are really useful too and easy to work with. **What do you dislike about Zoho Billing?** We're still searching for a function that catches, and notifies us automatically, of subscriptions that fail to process (regardless of the reason). Sometimes a subscription will fail and without constant checking, it would be missed. **What problems is Zoho Billing solving and how is that benefiting you?** Zoho allows us to keep better reporting as to identify leaks in our recurring subscriptions. Other programs we have used have only provided minimal reporting and left us trying to manually create and keep up on our own reports. Therefore Zoho saves us time, which we all know is money. ### 28. Zoho subscriptions allow easy automation of the billing process **Rating:** 4.5/5.0 stars **Reviewed by:** Adriana S. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2019 **What do you like best about Zoho Billing?** How fast is it to start working on subscriptions? Easy visibility of tasks in order of due date with Zoho Books Accounting. How fast is the execution of the registrations? **What do you dislike about Zoho Billing?** We are still looking for a function that automatically captures and notifies us of subscriptions that fail to process, regardless of the reason. I would like to have an open API, but after talking with support, I found out that there are more integration options that require some tech nerd help. We don't like the fact that when we change the email in subscriptions it automatically updates the ZOHO CRM, we would like to have the option to have both. I wish there was a Stripe ACH integration as well. **Recommendations to others considering Zoho Billing:** Easy to set up and extremely simple pricing. Easy to set up and extremely simple pricing. Easy to set up and extremely simple pricing. It is a great program that offers customers access to cancel anytime they want. **What problems is Zoho Billing solving and how is that benefiting you?** I was looking for something to replace an obsolete and difficult-to-manage automated customer subscription renewal system, eliminating human subversions. Zoho Subscriptions delivered on all our needs. Therefore, Zoho saves us time, which we all know is money. ### 29. Fantastic with customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Muthaiah V. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2019 **What do you like best about Zoho Billing?** Customization for all our products and coupons **What do you dislike about Zoho Billing?** There could be more automation and reporting **What problems is Zoho Billing solving and how is that benefiting you?** All our products have unique pricing options and subscriptions allows us to fit all that in. **Official Response from Zoho Corporation:** > Dear Muthaiah, Thanks for the review! Zoho Subscriptions has the ability to automate your business processes using workflow automation and we believe we should be able to meet your requirements once we gather more information on it. Kindly reach out to support@zohosubscriptions.com so that we can quickly discuss it. Cheers, Harikrishna ### 30. Great Subscription Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2019 **What do you like best about Zoho Billing?** It's very easy to set up and it integrates with all major payment gateways - including Stripe. It removes the pain of managing recurring subscriptions and sending invoices. The pricing is simple and straightforward. The basic plan covers you up to 500 customers - which is more than enough to begin with. **What do you dislike about Zoho Billing?** The integration with Zoho Books was a little tricky as we are using Stripe. All the Stripe payments were being double counted until we configured the settings in Zoho Books to properly record Stripe payments. **Recommendations to others considering Zoho Billing:** Easy to set up and extremely straightforward pricing. **What problems is Zoho Billing solving and how is that benefiting you?** The best benefit of delegating subscriptions to an external service in general is that you don't have to worry about your customers' personally identifiable information (PII). This liability is suddenly shifted to Zoho Subscriptions and they do a great job at hiding sensitive data about customers that even as an administrator I am unable to see (e.g. credit card info). This is great if you're doing a security audit (e.g. SOC-2) as no sensitive customer data is being stored in your internal systems. ### 31. So easy **Rating:** 5.0/5.0 stars **Reviewed by:** Clay A. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2019 **What do you like best about Zoho Billing?** I really like how easy it is to use. My subscriptions are totally on autopilot. Love the guest portal that saves me from dealing with customers expired credit cards! **What do you dislike about Zoho Billing?** I wish zoho would integrate bank account transfers for Stripe. **Recommendations to others considering Zoho Billing:** Subscription billing software is EXPENSIVE for some reason, Zoho is a great solution. They have a robust API which I do not really use, but I love that it is available in case I want to integrate in the future. They seem to be making constant updates so good to know development is very active. **What problems is Zoho Billing solving and how is that benefiting you?** I spend more time working on my business products and less time worrying about collecting money. ### 32. Most flexible and the easiest to use. **Rating:** 4.5/5.0 stars **Reviewed by:** Cato Z. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2019 **What do you like best about Zoho Billing?** I have tried a multitude of other softwares out there, from free, to cheap, to expensive. It always ends up the same way. After thinking this fits perfectly, it ends up being that one or two things that I need that the system just can't do. With Zoho Subscriptions it's so customizable it can handle anything any way I want. **What do you dislike about Zoho Billing?** Nothing really. Nothing. Zip. Nada. Ingenting. **What problems is Zoho Billing solving and how is that benefiting you?** Zoho subscriptions makes it easy for me to configure new plans on the go. Most of our clients need custom plans, so this is a big benefit for us. ### 33. Great product to manage your recurring billing **Rating:** 4.5/5.0 stars **Reviewed by:** Jackmary C. | Ingenerio en Sofware, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2019 **What do you like best about Zoho Billing?** This allows 'groups' of plans, with add-ons and specific coupons for those groups. Prices, recurring transaction management and its new widget work wonders. It connects to invoices and shows customers who have registered. It allows installation fees and unique rates if you need them. **What do you dislike about Zoho Billing?** The widget needs a little more options, and there should be a better "preview" and a way to perform test transactions. **Recommendations to others considering Zoho Billing:** Zoho is probably the most efficient and cost-effective way to manage subscription-based products for anyone who does not have that built-in capability on their site / systems already. I recommend it 100% **What problems is Zoho Billing solving and how is that benefiting you?** I have been using Zoho subscriptions for more than 5 months. I was looking for something to replace an obsolete and difficult to manage system. With Zoho, we can manage all aspects of subscription services for our products in one place with an elegant design. ### 34. Simple and effective **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2019 **What do you like best about Zoho Billing?** I like that i can postpone payments without canceling the whole membership. I also like that you can email the customer right through the portal. **What do you dislike about Zoho Billing?** When adding a new customer it could be a little more user friendly in pointing you in the right direction if you miss something. It just tells you that you missed ... but it doesn't highlight where to find it. So if your not used to the site your a little confused. **Recommendations to others considering Zoho Billing:** Its a great program that offers customers access to cancel anytime they want. **What problems is Zoho Billing solving and how is that benefiting you?** Zoho Subscriptions helps our business offer a membership options that the customer is in control of. It really helps for those members who are only around to use our services for half the year. ### 35. User friendly, easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2019 **What do you like best about Zoho Billing?** Integration with Zoho Books, quick processing time, easy to navigate **What do you dislike about Zoho Billing?** Have to leave Subscriptions app to move into other Zoho apps **Recommendations to others considering Zoho Billing:** Great product for SMEs with large customer/subscriber base, Good value for money, easy to set up and administer. Customer support is proactive and quick. Zoho have an active improvements/suggestions process and regularly update on status of continuous improvement job tickets **What problems is Zoho Billing solving and how is that benefiting you?** Automated customer subscription renewals, eliminates human oversights ### 36. Zoho Subscriptions allows for easy automation of the billing process **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2018 **What do you like best about Zoho Billing?** Zoho Subscriptions is easy to setup and use. The app handles recurring payments very smoothly, and also integrates with various other Zoho apps, including CRM, Books, and Cliq, among others. **What do you dislike about Zoho Billing?** Zoho Subscriptions has worked very well for us to date, and we do not have any current complaints or drawbacks for our use. **Recommendations to others considering Zoho Billing:** Give Zoho Subscriptions a try if you're interested in automating your billing process and recurring payments from customers. There is a great Trialing system for all Zoho Apps that allows you to verify if it is a good fit for you. **What problems is Zoho Billing solving and how is that benefiting you?** Zoho Subscriptions allows for us to easily handle recurring payments and automate much of the billing process. This has resulted in less internal work needed in order to keep this working smoothly. ### 37. Allowed our Rentals to Charge Cards automatically **Rating:** 5.0/5.0 stars **Reviewed by:** Scott F. | Installer/sales, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2018 **What do you like best about Zoho Billing?** We struggled with keeping track of payments on our rental units, with Zoho Subscriptions that is one less thing we have to worry about. Zoho Subscriptions is a set it and forget it deal, once we input the user, the cc and the time frame for billing and amount, zoho always remembers to charge their card and sends us an email confirming the transaction. **What do you dislike about Zoho Billing?** I can't say there is much to dislike about this portion of Zoho, they have many modules which some lack the features we need, but with Subscriptions, it's there for one purpose and it works well. **What problems is Zoho Billing solving and how is that benefiting you?** We have a platform to manage the payments for our rentals, it saves me time from trying to remember who I need to charge when. ### 38. Best value for money **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2018 **What do you like best about Zoho Billing?** Simple yet powerful Allows up-sale (and downgrade) of subscriptions Ability to charge for subscription add-ons Straightforward **What do you dislike about Zoho Billing?** No way to correlate between subscription and a specific customer user. This means that you either have to do it on your side or have all users use the same subscription plan. **What problems is Zoho Billing solving and how is that benefiting you?** Subscription licenses management ### 39. Easy and inexpensive system for recurring billing management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2018 **What do you like best about Zoho Billing?** If you use Zoho products, particularly Zoho CRM and Zoho Books, the seamless integration with Zoho subscriptions is very easy. **What do you dislike about Zoho Billing?** Lacking some customization features and metrics don't always seem to update correctly. **What problems is Zoho Billing solving and how is that benefiting you?** It is an easy way to manage our recurring billing business. We have been able to scale up from 0 to almost 500 customers easily. ### 40. Zoho Subscriptions Makes handling Subs easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2018 **What do you like best about Zoho Billing?** The Dashboard is easy to understand. It shows signups, activations and cancellations all in one place. **What do you dislike about Zoho Billing?** It's pricing starts at $29 per month for upto 500 customers, whxh may be a lot of money for new businesses. **Recommendations to others considering Zoho Billing:** Do the trial to see if it meets your needs. **What problems is Zoho Billing solving and how is that benefiting you?** Keeping track of customer subs with easy reporting. ### 41. A great choice for the small business, easy to launch. **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew V. | Online Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2017 **What do you like best about Zoho Billing?** How quick it is to get up and running for subscriptions. It has a lot of integration options out of the box. You don't need to be super tech savvy to get the program launched. I also really like how email notifications can be sent out prior to the billing cycle as reminders. Which is especially nice for clients that are small businesses. **What do you dislike about Zoho Billing?** Kind of wish there was an open API right there but after talking with support I learned there are more integration options that require some tech savvy nerd help. I wish there was a Stripe ACH integration as well. Overall for the very low cost price that you pay you get a lot of features and benefits from it. **Recommendations to others considering Zoho Billing:** They have a free trial and version which makes it easy to test out while you are still learning about your options. They have free email support as well and a lot of documentation that often has screen shots so you can see where you need to go and do what is needed to customize around your business. **What problems is Zoho Billing solving and how is that benefiting you?** I'm using Zoho Subscriptions for a few different things, but mainly I sell a software as a service (SaaS). This allows me to remind customers of upcoming credit card charges before they are billed, as well as have a customer portal that they can add/edit card numbers so I don't have to. . ### 42. Task management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** December 26, 2017 **What do you like best about Zoho Billing?** Easy visibility of tasks in order of due date **What do you dislike about Zoho Billing?** No task dependency - would like some sort of notification when a dependent task is complete so it's clear that your task is ready to be worked on. **What problems is Zoho Billing solving and how is that benefiting you?** Task management, idea sharing ### 43. A good option for recurring payments **Rating:** 4.0/5.0 stars **Reviewed by:** Amanda S. | Director, Marketing and Client Relations, Professional Training & Coaching, Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2017 **What do you like best about Zoho Billing?** I like that Zoho Subscriptions integrates with PayPal for recurring payments. **What do you dislike about Zoho Billing?** It takes a little bit of time to learn how to set everything up. **Recommendations to others considering Zoho Billing:** Don't hesitate to reach out to their Support team if you need help. **What problems is Zoho Billing solving and how is that benefiting you?** We wanted to set up recurring payments for a subscription service and integrate it with PayPal. Zoho Subscriptions delivered on all our needs. ### 44. Zoho Subscriptions **Rating:** 3.5/5.0 stars **Reviewed by:** Lloyd C. | Chief Executive Officer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2017 **What do you like best about Zoho Billing?** Open, extensible API for integrating solution into existing web design **What do you dislike about Zoho Billing?** Product not as flexible as I would like. **What problems is Zoho Billing solving and how is that benefiting you?** Using Zoho to manage subscription management for hosted solutions business. ### 45. Zoho Subscriptions Review **Rating:** 4.0/5.0 stars **Reviewed by:** David L. | CEO, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2016 **What do you like best about Zoho Billing?** Integration ! With Zoho Books (Accounting) **What do you dislike about Zoho Billing?** a little tough to understand for my application, but that wcould just be me. **Recommendations to others considering Zoho Billing:** look at all the other software packages, the integration is KEY... **What problems is Zoho Billing solving and how is that benefiting you?** Automate payment collection for recurring invoices ## Zoho Billing Discussions - [What is Zoho subscriptions used for?](https://www.g2.com/discussions/what-is-zoho-subscriptions-used-for) - 1 comment - [View Zoho Billing pricing details and edition comparison](https://www.g2.com/products/zoho-billing/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-19+23%3A04%3A35+-0500&secure%5Bsession_id%5D=2e1d059a-c551-49af-9b66-ee9bc5d4751d&secure%5Btoken%5D=8779546ecd7aee1388ba79da3a7b742173921b5219683b1ba7629a4006d28858&format=llm_user) ## Zoho Billing Integrations - [Zoho Books](https://www.g2.com/products/zoho-books/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Zoho Billing Features **Billing and Payments** - Payment Terms - Personalized Billing - Custom Pricing **Billing** - Automation - Consolidation - Adjustments **Order Management** - Opportunities - Order History - Upsell & Cross-sell - Renewals **Data Management** - Updating - Data cleansing - Integration **Usage Metering - Usage-based billing Software** - Metering engine - Data extraction/ingestion - Analytics/reporting **Revenue Recognition** - Usage Tracking - Deferred Revenue - Revenue Accrual **Dunning** - Collections - Dispute Management - Escalation **Products & Plans** - Packages - Multi-part Deals - Plan Changes - Bundles **Analysis** - KPIs - Dashboards - Segmentation - Revenue Optimization **Bill Generation - Usage-based billing Software** - Templates - Digital Billing - Usage Billing **Revenue Optimization** - At-Risk Customers - Offer Optimization - Customer Churn - Revenue Forecasting **Performance** - Packages - Discounts - Plan Changes **Pricing** - Standard Price - Discounts - Optimization **Bill Processing - Usage-based billing Software** - Consolidation - Batch Invoicing - Management **Agentic AI - Subscription Analytics** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Reporting** - Dimensions - Deferred Revenue - Revenue Recognition **Revenue Management** - Automation - Consolidation - Adjustments - Billing Types **Integration - Usage-based billing Software** - Accounting - Payments - ERP **Integration** - Payments - Accounting - CRM & Sales **Agentic AI - Subscription Billing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning **Agentic AI - Subscription Management** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Decision Making ## Top Zoho Billing Alternatives - [Chargebee](https://www.g2.com/products/chargebee/reviews) - 4.4/5.0 (956 reviews) - [Recurly](https://www.g2.com/products/recurly/reviews) - 4.0/5.0 (205 reviews) - [Stripe Billing](https://www.g2.com/products/stripe-billing/reviews) - 4.4/5.0 (134 reviews)