Top 10 Zervicio Alternatives & Competitors

(1)3.5 out of 5

Explore the best alternatives to Zervicio for users who need new software features or want to try different solutions. Customer Success Software is a widely used technology, and many people are seeking powerful, user friendly software solutions with playbooks, custom triggers, and surveys. Other important factors to consider when researching alternatives to Zervicio include reliability and ease of use. The best overall Zervicio alternative is Salesforce Service Cloud. Other similar apps like Zervicio are Zoho Desk, NiCE CXone Mpower, Sprinklr Service, and Five9 Intelligent Cloud Contact Center Platform. Zervicio alternatives can be found in Customer Success Software but may also be in Help Desk Software or Contact Center Software.

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Best Paid & Free Alternatives to Zervicio

Salesforce Service Cloud
Zoho Desk
NiCE CXone Mpower
Sprinklr Service
Five9 Intelligent Cloud Contact Center Platform
Zendesk for Customer Service - AC
Fin by Intercom
Freshdesk

Top 10 Alternatives to Zervicio Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Zervicio stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, and find the best product for your business.

Salesforce Service Cloud

By Salesforce

4.4/5

(7,169)

Product Description

Categories in common with Zervicio:

Contact Center Knowledge Base

By Zoho

Product Description

Categories in common with Zervicio:

Contact Center Knowledge Base

By NiCE

Product Description

NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.

Categories in common with Zervicio:

Contact Center Knowledge Base

Help Desk

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Five9 Intelligent Cloud Contact Center Platform

By Five9

4.1/5

(576)

Product Description

Categories in common with Zervicio:

Contact Center Knowledge Base

Help Desk

Zendesk for Customer Service - AC

By Zendesk

4.3/5

(6,664)

Product Description

Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.

Categories in common with Zervicio:

Product Description

Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.

Categories in common with Zervicio:

Help Desk