# Zeno Reviews **Vendor:** Serko Limited **Category:** [Expense Management Software](https://www.g2.com/categories/expense-management) **Average Rating:** 3.9/5.0 **Total Reviews:** 4 ## About Zeno Zeno is the one Integrated travel and expense solution that revolutionizes the world of online travel and expense management, providing the control that travel managers need with the ease of use and personalized experience that compels travelers to get on board. Zeno does this with an intuitive interface that makes booking travel super simple, intelligent technology that provides personalized itinerary recommendations, and a global marketplace that allows travelers to connect with preferred suppliers at every stage of the journey. ## Zeno Reviews ### 1. My Review for Zeno **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** August 05, 2022 **What do you like best about Zeno?** As such this is a good platform that helps to keep managing all the travel-related things, the best part of Zeno is the customer support they are really very supportive and always help on priority. **What do you dislike about Zeno?** There user dashboard is very old fashion, they have to update the dashboard and make it more user-friendly as soon as they can. **What problems is Zeno solving and how is that benefiting you?** Zeno is helping to manage all the travel management things used by us, moreover, it is very flexible and saves us lots of time and cost. ### 2. Zeno **Rating:** 4.0/5.0 stars **Reviewed by:** FERHEEN Y. | Student, Enterprise (> 1000 emp.) **Reviewed Date:** April 26, 2022 **What do you like best about Zeno?** The efficiency of the app and how thoughtfully it was created. **What do you dislike about Zeno?** A little cumbersome to navigate through the app. **Recommendations to others considering Zeno:** Be a little patient with the app **What problems is Zeno solving and how is that benefiting you?** My travelling for business trips had been resolved largely owing to the app ### 3. It is seemless in its ability to manage expenses **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2019 **What do you like best about Zeno?** The fact I can organize my business money faster and easier than ever before **What do you dislike about Zeno?** It’s a little over complicated, it needs to be more simplified for customers to use it easily. **Recommendations to others considering Zeno:** I think it need’s to be more simplified and user friendly. It’s an amazing app/ website however!! **What problems is Zeno solving and how is that benefiting you?** Organizing my expenses ### 4. Easy and great for business **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2019 **What do you like best about Zeno?** The artificial intelligence receipt processing is the best feature I've came across. **What do you dislike about Zeno?** The mobile app is a little slow sometimes. **What problems is Zeno solving and how is that benefiting you?** It has made budgeting and seeing where our money is going easier. - [View Zeno pricing details and edition comparison](https://www.g2.com/products/zeno/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+14%3A16%3A55+-0500&secure%5Bsession_id%5D=9c4ed6f0-5daf-4555-b8ee-59d87c6a0d95&secure%5Btoken%5D=684814cd46f986d9f41464438696858d52f85e6a0a87a85b311461c0b7cc78c5&format=llm_user) ## Zeno Features **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Smart Categorization - Digital Receipt Management - Employee Reimbursement - Currency Conversions - Credit Card Integration **Expense Reporting** - Expense Automation - Integration - Compliance - Mobile Functionality **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Ease of Booking - Itinerary Management - Trip Notifications - Advanced Integrations **Approval ** - Rules - Workflows - Submit **AI - Travel Management** - Personalization - Predictive Analytics - Cost Savings - Efficiency - Real-Time Assistance **Agentic AI - Travel Management** - Autonomous Task Execution - Proactive Assistance **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Employee Risk Management** - Emergency Assistance Integration - Policy Enforcement & Compliance - Traveler Tracking - Risk Alerts & Safety Notifications **Mobile** - Receipt Capture - Mileage Tracking - Travel Itinerary and Flight Status Updates **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow **Sustainability & Reporting** - Sustainability Reporting - Green Travel Recommendations - Carbon Emissions Tracking **Administration** - PCI Regulation Compliant **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Offline ## Top Zeno Alternatives - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - 4.0/5.0 (6,900 reviews) - [Emburse Expense Professional (formerly Certify Expense)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews) - 4.5/5.0 (2,325 reviews) - [Expensify](https://www.g2.com/products/expensify/reviews) - 4.5/5.0 (5,633 reviews)