--- title: ZenFire Reviews meta_title: 'ZenFire Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how ZenFire works for a business like yours. aggregate_rating: rating_value: 3.7 review_count: 9 scale: '5' date_modified: '2026-08-31' parent_category: name: Public Safety url: https://www.g2.com/categories/public-safety --- # ZenFire Reviews **Vendor:** ZenTrades Marketing **Category:** [Other Public Safety Software](https://www.g2.com/categories/other-public-safety) **Average Rating:** 3.7/5.0 **Total Reviews:** 9 ## About ZenFire ZenFire revolutionizes the traditional approach to fire inspections by digitizing and streamlining the entire process. In contrast to the cumbersome manual methods involving pen and paper, this software equips inspectors with intuitive digital tools. Customizable inspection checklists are readily available, meticulously crafted to align with industry standards and regulatory requirements. Leveraging mobile devices, inspectors seamlessly record inspection data, directly incorporating multimedia elements such as photos and videos within the application. Upon completion of inspections, the software seamlessly compiles comprehensive reports in real time, obviating the need for laborious manual compilation. ## ZenFire Reviews ### 1. Simplified Our Workflow and Kept Everything Organized **Rating:** 5.0/5.0 stars **Reviewed by:** Southside Fire Protection LLC . | Owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 30, 2026 **What do you like best about ZenFire?** It simplified our workflow and made everything more organized. **What do you dislike about ZenFire?** Nothing. Great software. Works great for our needs. **What problems is ZenFire solving and how is that benefiting you?** Scheduling, time management, organization, processes. ### 2. ZenFire Keeps Our Business Organized and Easy to Manage **Rating:** 5.0/5.0 stars **Reviewed by:** Cory O. | Owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 05, 2026 **What do you like best about ZenFire?** ZenFire has kept things very organized for our business. Platform is very easy to use and makes things easy. **What do you dislike about ZenFire?** Zenfire doesnt have many downsides. Possibly the only thing i can think of to improve would be customer and ticket migration to other customers. No easy way to do so currently. **What problems is ZenFire solving and how is that benefiting you?** Online reports. Having the use of electronic inspection reports is huge upside. No need to store paperwork and they are readily available on the platform. ### 3. Great company.. **Rating:** 3.0/5.0 stars **Reviewed by:** Ricardo C. | Owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 13, 2025 **What do you like best about ZenFire?** This company has great customer service and quick response. The price of the software is great. If you have an issue, they resolve it quickly. I like the process of making a ticket. It was easy to complete the onboarding process. I use it daily in my business. **What do you dislike about ZenFire?** For the introductory price, you get the basics for the app. I don't have much to compare to as this is the first software I used for my business. I wish there was more use of the app for supervisors on the mobile side as I am usually on the field and can't use the office end of the software on the CPU. **What problems is ZenFire solving and how is that benefiting you?** It's solving the need to use paper to pen for my company. ### 4. Helpful for Scheduling and Profit Tracking **Rating:** 4.0/5.0 stars **Reviewed by:** Tyson R. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 06, 2026 **What do you like best about ZenFire?** I find ZenFire very helpful because it helps us stay organized. It assists with scheduling future inspections and tracking profits and costs. The initial setup wasn't bad either. **What do you dislike about ZenFire?** nothing so far. **What problems is ZenFire solving and how is that benefiting you?** ZenFire helps with organizing fire sprinkler inspections, scheduling future tasks, and tracking profits and costs. ### 5. Big Promises **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Public Safety | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 03, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ZenFire?** It used to be all about the promises, but they were never kept. The pricing was competitive at first, but in the end it just got really bad. **What do you dislike about ZenFire?** Price, customer support, platform, and app. **What problems is ZenFire solving and how is that benefiting you?** None of the issues were resolved. ### 6. Zen Fire Review - Western Fire Company **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda G. | Office Manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 18, 2025 **What do you like best about ZenFire?** Customer service is so kind and respectful. **What do you dislike about ZenFire?** Nothing on my end to dislike about this company. **What problems is ZenFire solving and how is that benefiting you?** Streaming lining the process of sending out invoices and inspection reports and scheduling. ### 7. ZenFire Software **Rating:** 4.0/5.0 stars **Reviewed by:** Kesha P. | Office Manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 24, 2024 **What do you like best about ZenFire?** It has made things easier for me in the office to assign techs to each job or multiple jobs, see their notes and history of the jobs. Invoicing and quoting is simple and great for getting them out to the customers right away. **What do you dislike about ZenFire?** A few glitches with the app I have noticed with the techs in the field. Seems to not totally work or save correctly when there is no service in the area of the specific job. Would like more options for accounting softwares to link too. **What problems is ZenFire solving and how is that benefiting you?** Not waiting for techs to finish reports to I can invoice and send to customers. It is a pretty immediate proccess. **Official Response from ZenTrades Inc:** > Hi Kesha, Thanks for your review on G2! We're glad to hear ZenFire has simplified job assignments, invoicing, and quoting for you. We appreciate your feedback on the app's glitches and the need for more accounting software options. We're always working on improvements, and your insights are valuable. Thanks again for your feedback. If you need any assistance, we're here to help! Best, The ZenFire Team ### 8. President **Rating:** 5.0/5.0 stars **Reviewed by:** Raymond L. | President, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 24, 2024 **What do you like best about ZenFire?** Software is so powerful! Lot os different modules to choose from, very helpful. **What do you dislike about ZenFire?** So much data to input. can get overwheling. **What problems is ZenFire solving and how is that benefiting you?** Writing service tickets, estimates and invoicing. ### 9. ZenFire - Software with many glitches **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 11, 2024 **What do you like best about ZenFire?** Not a costly tool to use but for sure it is complicated and the UI/UX is not up to the mark. **What do you dislike about ZenFire?** Sure it is cheap but it does the job for you. Easy to onboard. Customer support is good. **What problems is ZenFire solving and how is that benefiting you?** It helps in scheduling day to day jobs and create timecards for all the employees. The operational cost comes down as the hours are being calculated with the tool. **Official Response from ZenTrades Inc:** > Hi there, Thanks for your review on G2! We're glad you find ZenFire cost-effective and helpful for scheduling and timecards. We hear you on the UI/UX and complexity. We're working on making improvements, so stay tuned! It's great to know our customer support and onboarding process have been positive for you. We appreciate your feedback and are here if you need anything. Best, The ZenFire Team - [View ZenFire pricing details and edition comparison](https://www.g2.com/products/zenfire/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-05+00%3A47%3A59+-0500&secure%5Bsession_id%5D=77709ddd-c3fd-4dd5-b237-1a33ee8b7d9e&secure%5Btoken%5D=6f0043859ed5a3641c5abd70afe2dcf9ff85010f5cf28db5c86001cd3c06dbd2&format=llm_user) ## Top ZenFire Alternatives - [Filio](https://www.g2.com/products/filio/reviews) - 4.6/5.0 (85 reviews) - [Weather Map Site](https://www.g2.com/products/weather-map-site/reviews) - 5.0/5.0 (10 reviews) - [Nixle](https://www.g2.com/products/nixle/reviews) - 4.2/5.0 (3 reviews)