ZenFire Reviews 2025: Details, Pricing, & Features

ZenFire Media

Running a fire service company that depends on job scheduling can be challenging. Make the scheduling and dispatching process more accessible and effective with ZenFire’s Scheduling software. Streamline your scheduling to save time and focus on expanding your business.

ZenFire offers fully customizable dynamic NFPA forms on mobile apps for paperless inspections, reporting problems, and recommendations. Instead of painstakingly examining all forms and checklists, receive an inspection deficiency report with a single click.

Increase upselling opportunities by offering customers multiple equipment options that meet their needs and preferences. Improve decision-making and customer satisfaction by providing comprehensive service and product information.

It can be challenging to run a business that relies on appointments. With ZenFire’s call booking software, you can schedule jobs easily. Streamline your scheduling process to save time and focus on growing your business.

Never miss an isspection. ZenFire streamlines the process of renewing agreements, making it easier for you to generate income during the off-season.

Joshua T.

President

Small-Business (50 or fewer emp.)

12/5/2025

"Great tool for growing a Fire Alarm Company"

5/5

What do you like best about ZenFire?

Customer support is amazing, everything I wanted or asked they got me. From customer reports and report covers to helping make sure all of my customers, accounts and accounting merged over. The ladies and gentlemen at ZenFire/Zentrades are incredible! Review collected by and hosted on G2.com.

What do you dislike about ZenFire?

Still early in to using the platform but haven’t found anything to dislike at this point. Review collected by and hosted on G2.com.

Ricardo C.

Owner

Small-Business (50 or fewer emp.)

7/13/2025

"Great company.."

3/5

What do you like best about ZenFire?

This company has great costumer and quick response. The price of the software is great.

If you have an issue they resolve it quickly. I like the process of making a ticket.

It was easy to complete the onboarding process.

I use it daily in my business. Review collected by and hosted on G2.com.

What do you dislike about ZenFire?

For the introductory price you get the basics for the app. I don't have much to compare to as this is the first software I used for my business. I wish there was more use of the app for supervisor on the mobile side as I am usually on the field and can't use the office end of the software on the CPU. Review collected by and hosted on G2.com.

Amanda G.

Office Manager

Small-Business (50 or fewer emp.)

7/18/2025

"Zen Fire Review - Western Fire Company"

5/5

What do you like best about ZenFire?

Customer service is so kind and respectful. Review collected by and hosted on G2.com.

What do you dislike about ZenFire?

Nothing on my end to dislike about this company. Review collected by and hosted on G2.com.

Kesha P.

Office Manager

Small-Business (50 or fewer emp.)

5/24/2024

"ZenFire Software"

4/5

What do you like best about ZenFire?

It has made things easier for me in the office to assign techs to each job or multiple jobs, see their notes and history of the jobs. Invoicing and quoting is simple and great for getting them out to the customers right away. Review collected by and hosted on G2.com.

What do you dislike about ZenFire?

A few glitches with the app I have noticed with the techs in the field. Seems to not totally work or save correctly when there is no service in the area of the specific job.

Would like more options for accounting softwares to link too. Review collected by and hosted on G2.com.

Response from ZenTrades Inc of ZenFire

edit

Hi Kesha,

Thanks for your review on G2!

We're glad to hear ZenFire has simplified job assignments, invoicing, and quoting for you. We appreciate your feedback on the app's glitches and the need for more accounting software options.

We're always working on improvements, and your insights are valuable.

Thanks again for your feedback. If you need any assistance, we're here to help!

Best,

The ZenFire Team

Raymond L.

President

Small-Business (50 or fewer emp.)

9/24/2024

"President"

5/5

What do you like best about ZenFire?

Software is so powerful! Lot os different modules to choose from, very helpful. Review collected by and hosted on G2.com.

What do you dislike about ZenFire?

So much data to input. can get overwheling. Review collected by and hosted on G2.com.

Verified User in Accounting

Mid-Market (51-1000 emp.)

3/11/2024

"ZenFire - Software with many glitches"

2/5

What do you like best about ZenFire?

Not a costly tool to use but for sure it is complicated and the UI/UX is not up to the mark. Review collected by and hosted on G2.com.

What do you dislike about ZenFire?

Sure it is cheap but it does the job for you. Easy to onboard. Customer support is good. Review collected by and hosted on G2.com.

Response from ZenTrades Inc of ZenFire

edit

Hi there,

Thanks for your review on G2! We're glad you find ZenFire cost-effective and helpful for scheduling and timecards.

We hear you on the UI/UX and complexity. We're working on making improvements, so stay tuned! It's great to know our customer support and onboarding process have been positive for you.

We appreciate your feedback and are here if you need anything.

Best,

The ZenFire Team

4.0 out of 5 stars

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