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Easy to use and great support features. I appreciate the detailed knowledge base and the quick responses from support team Review collected by and hosted on G2.com.
Some features I need for my field like the ability to put multiple appointment on one invoice and more specific note formatting features are not yet available.
Also not sure if it's my device (Android tablet) or not but sometimes notes I've written are deleted even after saving Review collected by and hosted on G2.com.
Hi there, thank you so much for sharing your experience. We're delighted to hear that Zanda feels easy to use and that both our support team and knowledge base have been helpful — that means a lot to us.
We also appreciate your feedback about the features you feel aren't working as you'd expect. Currently, we recommend using our Statements feature which allows to include multiple individual invoices linked to individual appointments in one document with a total amount owing. We'd also love to hear more about the additional note formatting options you'd like to have, please let us know your preferences via your Zanda account Help menu > Ideas Board, where our product team will review your request.
Regarding the notes issue on your Android tablet — that definitely shouldn’t be happening, and we want to make sure you feel confident your notes are safe. If you haven’t already, please reach out to our support team with your device details and what you were doing when it happened, and we’ll investigate right away to ensure everything runs smoothly for you.
Thank you again for being part of the Zanda community, we’re thrilled to support your practice and we’re excited to keep evolving the platform with you. Warm regards, Irina
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