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Zanda (formerly Power Diary) Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Zanda to be easy to use and set up, streamlining various aspects of managing their business effectively. (51 mentions)
Users appreciate the excellent customer support of Zanda, noting its quick and effective resolution of issues. (23 mentions)
Users value the helpful support tools and responsive team at Zanda, making it easier to navigate the platform. (21 mentions)
Users find the setup process easy with Zanda, enjoying its seamless integration and accessibility from anywhere. (18 mentions)
Users love the customizable templates in Zanda, which significantly streamline the documentation of notes and forms. (16 mentions)
Users praise the intuitive and user-friendly interface of Zanda, enhancing their overall experience and ease of use. (12 mentions)
Users value the easy appointment booking with Zanda, simplifying scheduling and enhancing practice management efficiency. (10 mentions)
Users express frustration over limitations in task management and template selection, impacting their overall experience with Zanda. (7 mentions)
Users find Zanda's limited features frustrating, especially the lack of an app and integration with booking systems. (7 mentions)
Users face challenges due to the lack of a built-in booking system, complicating scheduling and workflow management. (5 mentions)
Users struggle with difficult navigation in Zanda, citing complex setups and a cluttered interface as major drawbacks. (5 mentions)
Users find Zanda's pricing to be expensive, feeling it may not be reasonable for smaller practices. (5 mentions)
Users face poor system functionality with Zanda, experiencing clunkiness and inefficient task management that hinders usability. (5 mentions)
Users experience scheduling issues due to delays in calendar updates, complicating time management for short appointments. (5 mentions)
Users face technical issues like occasional glitches and integration limitations, impacting overall experience with Zanda. (5 mentions)
Users find appointment management cumbersome, especially with data imports and lack of online collaboration options. (4 mentions)
Users express concerns over telehealth issues, including link management and client participation fees, impacting usability. (2 mentions)

Top Pros or Advantages of Zanda (formerly Power Diary)

1. Ease of Use
Users find Zanda to be easy to use and set up, streamlining various aspects of managing their business effectively.
See 51 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Power Diary is an excellent platform to use in private health practice"

What do you like about Zanda (formerly Power Diary)?

Power Diary is an easy resource to use and is also easy to set up. The customer support is excellent - it is always quick and very effective at solvin

Peter F.
PF

Peter F.

Small-Business (50 or fewer emp.)

4.5/5

"Best that I've seen on the market"

What do you like about Zanda (formerly Power Diary)?

I like the fact that Zanda supports every aspect of my business: appointments, invoices, video calls, client booking portal etc. It has reduced my adm

2. Customer Support
Users appreciate the excellent customer support of Zanda, noting its quick and effective resolution of issues.
See 23 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Power Diary is an excellent platform to use in private health practice"

What do you like about Zanda (formerly Power Diary)?

Power Diary is an easy resource to use and is also easy to set up. The customer support is excellent - it is always quick and very effective at solvin

Lauren L.
LL

Lauren L.

Small-Business (50 or fewer emp.)

5.0/5

"Great, Affordable EMR Software for SLPs and Other Healthcare Providers"

What do you like about Zanda (formerly Power Diary)?

As a solo, part-time private practice SLP, I was looking for an EMR system that was affordable but still offered certain features (paperless intakes,

3. Helpful
Users value the helpful support tools and responsive team at Zanda, making it easier to navigate the platform.
See 21 mentions

See Related User Reviews

RS

Rebecca S.

Small-Business (50 or fewer emp.)

5.0/5

"Efficiency, user friendly and forward thinking UI design team —Room Booking Could Be Smoother"

What do you like about Zanda (formerly Power Diary)?

Helps out busy practice keep all our PID secure. The UI is easy to use and the team are highly responsive to our requests for new features. We have be

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Allied Health Patient Management System made easy with Zanda"

What do you like about Zanda (formerly Power Diary)?

Zanda's platform is both easy to navigate and is beautifully developed. I trialled alterantive platforms before selecting Zanda and the graphics are b

4. Setup Ease
Users find the setup process easy with Zanda, enjoying its seamless integration and accessibility from anywhere.
See 18 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Power Diary is an excellent platform to use in private health practice"

What do you like about Zanda (formerly Power Diary)?

Power Diary is an easy resource to use and is also easy to set up. The customer support is excellent - it is always quick and very effective at solvin

Lauren L.
LL

Lauren L.

Small-Business (50 or fewer emp.)

5.0/5

"Great, Affordable EMR Software for SLPs and Other Healthcare Providers"

What do you like about Zanda (formerly Power Diary)?

As a solo, part-time private practice SLP, I was looking for an EMR system that was affordable but still offered certain features (paperless intakes,

5. Templates
Users love the customizable templates in Zanda, which significantly streamline the documentation of notes and forms.
See 16 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Power Diary is an excellent platform to use in private health practice"

What do you like about Zanda (formerly Power Diary)?

Power Diary is an easy resource to use and is also easy to set up. The customer support is excellent - it is always quick and very effective at solvin

Lauren L.
LL

Lauren L.

Small-Business (50 or fewer emp.)

5.0/5

"Great, Affordable EMR Software for SLPs and Other Healthcare Providers"

What do you like about Zanda (formerly Power Diary)?

As a solo, part-time private practice SLP, I was looking for an EMR system that was affordable but still offered certain features (paperless intakes,

6. Intuitive
Users praise the intuitive and user-friendly interface of Zanda, enhancing their overall experience and ease of use.
See 12 mentions

See Related User Reviews

Sarah C.
SC

Sarah C.

Small-Business (50 or fewer emp.)

4.0/5

"Meeting my business where it's at"

What do you like about Zanda (formerly Power Diary)?

It is pretty intuitive and user-friendly and there is ample support if issues arise. I use it mainly as a tele-health platform and to be able to bill

Ivan F.
IF

Ivan F.

Small-Business (50 or fewer emp.)

0.0/5

"Worst Customer service EVER"

What do you like about Zanda (formerly Power Diary)?

Functionailty (when it works) The functionality is in depth and somewhat intuitive, but often parts of it don't work or are changed without notice,

7. Booking Ease
Users value the easy appointment booking with Zanda, simplifying scheduling and enhancing practice management efficiency.
See 10 mentions

See Related User Reviews

LB

Louise B.

Small-Business (50 or fewer emp.)

5.0/5

"Has made life as a solo practitioner so much easier!"

What do you like about Zanda (formerly Power Diary)?

Enabling clients to schedule their own appointments and having control over the time frames for booking and cancellation. Very simple platform. Can

AM

Amelia M.

Small-Business (50 or fewer emp.)

3.5/5

"Comprehensive Tool with Room for Better Integrations"

What do you like about Zanda (formerly Power Diary)?

I love how easy it is to set up and use Zanda, making training straightforward. The payment integration with Stripe is excellent, enhancing its user-f

Top Cons or Disadvantages of Zanda (formerly Power Diary)

1. Limitations
Users express frustration over limitations in task management and template selection, impacting their overall experience with Zanda.
See 7 mentions

See Related User Reviews

Liesel S.
LS

Liesel S.

5.0/5

"Effortless Booking and Seamless Integration for Solo Practitioners"

What do you dislike about Zanda (formerly Power Diary)?

I dislike the limitation in Zanda's group meeting feature where there's no option for a general link due to privacy settings, and it only provides a r

Jan-Daniel U.
JU

Jan-Daniel U.

Small-Business (50 or fewer emp.)

4.0/5

"Time saver"

What do you dislike about Zanda (formerly Power Diary)?

The tasks function can be improved by adding "complete" tick marks . At the moment we can only hide tasks.

2. Limited Features
Users find Zanda's limited features frustrating, especially the lack of an app and integration with booking systems.
See 7 mentions

See Related User Reviews

LK

Liz K.

Small-Business (50 or fewer emp.)

4.5/5

"Time-Saving and User-Friendly, But Lacks Integration"

What do you dislike about Zanda (formerly Power Diary)?

I don't like that the software lacks an integrated booking system, which means I have to use a separate scheduling tool. This limitation is inconvenie

RS

Rebecca S.

Small-Business (50 or fewer emp.)

5.0/5

"Efficiency, user friendly and forward thinking UI design team —Room Booking Could Be Smoother"

What do you dislike about Zanda (formerly Power Diary)?

Adding resources is tricky. A more seamless room booking diary would be good. An app version to book rooms and send internal comms would be brilliant.

3. Booking Issues
Users face challenges due to the lack of a built-in booking system, complicating scheduling and workflow management.
See 5 mentions

See Related User Reviews

LK

Liz K.

Small-Business (50 or fewer emp.)

4.5/5

"Time-Saving and User-Friendly, But Lacks Integration"

What do you dislike about Zanda (formerly Power Diary)?

I don't like that the software lacks an integrated booking system, which means I have to use a separate scheduling tool. This limitation is inconvenie

DG

Donna G.

Small-Business (50 or fewer emp.)

4.5/5

"Helpful, Customizable, and Supportive Platform for My Practice"

What do you dislike about Zanda (formerly Power Diary)?

One area I think could be improved is the selection and transfer of podiatry-related templates. When I was creating my templates, the offerings for my

4. Difficult Navigation
Users struggle with difficult navigation in Zanda, citing complex setups and a cluttered interface as major drawbacks.
See 5 mentions

See Related User Reviews

JE

Juliet E.

Small-Business (50 or fewer emp.)

4.0/5

"User friendly"

What do you dislike about Zanda (formerly Power Diary)?

No app and difficilt to do some things on a mobile device

Kylie K.
KK

Kylie K.

Small-Business (50 or fewer emp.)

5.0/5

"Zanda has been revolutionary for our practice"

What do you dislike about Zanda (formerly Power Diary)?

Some add ons not required so means unnecessary scrolling down the screen. Would like a better way to combine invoices rather than rewording the state

5. Expensive
Users find Zanda's pricing to be expensive, feeling it may not be reasonable for smaller practices.
See 5 mentions

See Related User Reviews

Jamie V.
JV

Jamie V.

Small-Business (50 or fewer emp.)

5.0/5

"Effective Software, Easy To Use, & Great Customer Service"

What do you dislike about Zanda (formerly Power Diary)?

I'm not sure it can get much better but I haven't used other similar software to be honest, so hard to compare. But I can say my first experience usin

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Power Diary is an excellent platform to use in private health practice"

What do you dislike about Zanda (formerly Power Diary)?

Initially, although the set up is easy it is somewhat timeconsuming. There are occasional software glitches but I have not experienced anything that d

6. Poor System Functionality
Users face poor system functionality with Zanda, experiencing clunkiness and inefficient task management that hinders usability.
See 5 mentions

See Related User Reviews

Jan-Daniel U.
JU

Jan-Daniel U.

Small-Business (50 or fewer emp.)

4.0/5

"Time saver"

What do you dislike about Zanda (formerly Power Diary)?

The tasks function can be improved by adding "complete" tick marks . At the moment we can only hide tasks.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Power Diary an apt name; it's powerful."

What do you dislike about Zanda (formerly Power Diary)?

Probably the main downside relates to imported data, when appointments are imported from another system the recurring function isn't saved, so if I ne

7. Scheduling Issues
Users experience scheduling issues due to delays in calendar updates, complicating time management for short appointments.
See 5 mentions

See Related User Reviews

LK

Liz K.

Small-Business (50 or fewer emp.)

4.5/5

"Time-Saving and User-Friendly, But Lacks Integration"

What do you dislike about Zanda (formerly Power Diary)?

I don't like that the software lacks an integrated booking system, which means I have to use a separate scheduling tool. This limitation is inconvenie

Yamin J.
YJ

Yamin J.

Small-Business (50 or fewer emp.)

5.0/5

"Perfect for Personal Trainers looking for scheduling, invoicing and keeping notes."

What do you dislike about Zanda (formerly Power Diary)?

This is not the tool for Personal Trainers looking for nutrition and exercise programming but it is perfect if you are just after scheduling (includin

8. Technical Issues
Users face technical issues like occasional glitches and integration limitations, impacting overall experience with Zanda.
See 5 mentions

See Related User Reviews

Scott P.
SP

Scott P.

Small-Business (50 or fewer emp.)

4.5/5

"Healthcare Clinic - Client database & Bookings software"

What do you dislike about Zanda (formerly Power Diary)?

There are very occasional moments when Zanda appears stuck / frozen, but this doesn't happen often and you can usually get in contact with support qui

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Easy to use practice management software"

What do you dislike about Zanda (formerly Power Diary)?

It feels that the system is having further 'down' periods when powerdiary becomes unavailable which significantly impacts my ability to practice.

9. Appointment Management
Users find appointment management cumbersome, especially with data imports and lack of online collaboration options.
See 4 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Power Diary an apt name; it's powerful."

What do you dislike about Zanda (formerly Power Diary)?

Probably the main downside relates to imported data, when appointments are imported from another system the recurring function isn't saved, so if I ne

SC

Sally C.

Small-Business (50 or fewer emp.)

4.0/5

"Zanda is my go-to practice management software that keeps me on track with my clients every day"

What do you dislike about Zanda (formerly Power Diary)?

It doesn't integrate with my accounting software, although I know it does with others. It's a bit fiddly to set up therapy packages. I wish I could

10. Telehealth Issues
Users express concerns over telehealth issues, including link management and client participation fees, impacting usability.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Has all the features I need for my business."

What do you dislike about Zanda (formerly Power Diary)?

I would like telehealth to just have one link to * my room* not a different link for each client. I liked being able to text with customer support. A

LB

Louise B.

Small-Business (50 or fewer emp.)

5.0/5

"Has made life as a solo practitioner so much easier!"

What do you dislike about Zanda (formerly Power Diary)?

Not able to allocate one day as TeleHealth and the rest as in-Person appointments.

Zanda (formerly Power Diary) Reviews (259)

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Reviews

Zanda (formerly Power Diary) Reviews (259)

View 2 Video Reviews
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Verified User in Health, Wellness and Fitness
UH
Small-Business (50 or fewer emp.)
"Easy to use and great support"
What do you like best about Zanda (formerly Power Diary)?

Easy to use and great support features. I appreciate the detailed knowledge base and the quick responses from support team Review collected by and hosted on G2.com.

What do you dislike about Zanda (formerly Power Diary)?

Some features I need for my field like the ability to put multiple appointment on one invoice and more specific note formatting features are not yet available.

Also not sure if it's my device (Android tablet) or not but sometimes notes I've written are deleted even after saving Review collected by and hosted on G2.com.

Response from Irina Shvetsova of Zanda (formerly Power Diary)

Hi there, thank you so much for sharing your experience. We're delighted to hear that Zanda feels easy to use and that both our support team and knowledge base have been helpful — that means a lot to us.

We also appreciate your feedback about the features you feel aren't working as you'd expect. Currently, we recommend using our Statements feature which allows to include multiple individual invoices linked to individual appointments in one document with a total amount owing. We'd also love to hear more about the additional note formatting options you'd like to have, please let us know your preferences via your Zanda account Help menu > Ideas Board, where our product team will review your request.

Regarding the notes issue on your Android tablet — that definitely shouldn’t be happening, and we want to make sure you feel confident your notes are safe. If you haven’t already, please reach out to our support team with your device details and what you were doing when it happened, and we’ll investigate right away to ensure everything runs smoothly for you.

Thank you again for being part of the Zanda community, we’re thrilled to support your practice and we’re excited to keep evolving the platform with you. Warm regards, Irina

Verified User in Mental Health Care
UM
Small-Business (50 or fewer emp.)
"Wonderful Platform!"
What do you like best about Zanda (formerly Power Diary)?

I love that I can see my entire schedule at a glance, it has a really user friendly interface and I can customise it to suit my needs. Review collected by and hosted on G2.com.

What do you dislike about Zanda (formerly Power Diary)?

I have some clients who need reminders on the day of the actual appointment and I'm having to send those manually because I cant set up my automatic ones to be day of. Review collected by and hosted on G2.com.

Response from Irina Shvetsova of Zanda (formerly Power Diary)

Hi there, thank you so much for your review! We’re delighted to hear that Zanda helps you manage your schedule with ease and that you enjoy the flexibility of adjusting it to your needs.

We also appreciate your feedback about same-day reminders — that’s a great suggestion. Our team is always looking for ways to make automations even more helpful, and we’ve shared your input with our product team for consideration in future updates.

We’re so glad Zanda helps you save time and focus on what you do best. Thanks again for being part of the Zanda community! Warm regards, Irina

Yamin J.
YJ
Personal Trainer
Small-Business (50 or fewer emp.)
"Perfect for Personal Trainers looking for scheduling, invoicing and keeping notes."
What do you like best about Zanda (formerly Power Diary)?

I've tried and searched for many different personal training admin solutions and I'm happy to finally be using Zanda. Many of the others have the drawback of trying to be an all-in-one solution by bundling in tools such as exercise programming and nutrition. This results in higher prices whilst not providing the best in class for those specific tools.

Zanda has worked well and was a seamless transfer from the old system. It was customisable enough that there is a work around when I needed to do something specific due to a client's requirement. Review collected by and hosted on G2.com.

What do you dislike about Zanda (formerly Power Diary)?

This is not the tool for Personal Trainers looking for nutrition and exercise programming but it is perfect if you are just after scheduling (including SMS reminders), invoicing, and client's notes. Review collected by and hosted on G2.com.

Response from Irina Shvetsova of Zanda (formerly Power Diary)

Hi Yamin, Thank you so much for your thoughtful review! We're thrilled to hear that Zanda has been a great fit for your personal training business, especially when it comes to scheduling, invoicing, and managing client notes. It’s also fantastic to hear that your transition to Zanda was smooth and that you’ve been able to customise things to suit your clients’ unique needs. That kind of flexibility is exactly what we aim to provide.

We appreciate your note about exercise programming and nutrition tools. Zanda integrates with Physitrack for the purposes of exercise programming, and we offer a number of notes and forms templates to support nutrition professionals. We hope that these resources will add more benefits to using Zanda.

Thanks again for being part of the Zanda community—we’re excited to keep supporting your success! - Warm regards, Irina

VS
Remedial Massage Therapist
Small-Business (50 or fewer emp.)
"Everything in one place!"
What do you like best about Zanda (formerly Power Diary)?

Everything I need to run my business in one place making it easy to access client files, store information, run reports and keep on top of my accounting, wherever and whenever I need to. Review collected by and hosted on G2.com.

What do you dislike about Zanda (formerly Power Diary)?

I find it difficult to upload templates that I need to forward to my clients electronically. Also Power Diary keeps disconnecting from my Google diary, so my appointments don't update in my personal calendar. Review collected by and hosted on G2.com.

Response from Irina Shvetsova of Zanda (formerly Power Diary)

Hi Vanya,

Thank you for sharing your feedback — we’re delighted to hear Zanda helps you keep everything in one place, making it easy to manage your business from anywhere.

We’ve recently improved our Google Calendar integration so it stays seamlessly connected, and our friendly support team is always happy to help with uploading and sending forms to your clients. Just reach out via the Help menu in your account, and we’ll make sure you’re up and running smoothly.

We truly appreciate your input and will keep working to make Zanda even more effortless for you and your clients. Warm regards, Irina

Mari M.
MM
Director / Principle Psychologist
Small-Business (50 or fewer emp.)
"Best software package for the solo practitioner"
What do you like best about Zanda (formerly Power Diary)?

It's user friendly interface, great support team, makes operating a solo psychology practice a dream. Saves literally hours of admin work Review collected by and hosted on G2.com.

What do you dislike about Zanda (formerly Power Diary)?

The ability to import test documents into forms templates easily Review collected by and hosted on G2.com.

Response from Heather Grance of Zanda (formerly Power Diary)

Thank you so much for your review and feedback here, Mari! We appreciate it.

Please get in touch with our customer success team at support@powerdiary.com to discuss your needs regarding importing test documents into form templates and the Telehealth whiteboard feature as well.

Thank you again -Heather

Jamie V.
JV
ADHD Life Coach/Clinical Hypnotherapist
Small-Business (50 or fewer emp.)
"Effective Software, Easy To Use, & Great Customer Service"
What do you like best about Zanda (formerly Power Diary)?

Makes it easier and faster to book in clients.

Gives a better customer experience, looking more professional.

Easier to keep track of everything as each client has an account, which you can use for SMS/email reminders, booking in, payments, templates to save time etc.

I love the staff at Zanda - super patient and friendly and always on hand to help. They reply by email normally within 24 hours,sometimes 48, and if you get stuck, book in a Zoom call to discuss. They are friendly. helpful and generous with their time and expertise.

I don't consider myself "techie" but I have been able to figure this out with their help and actually I'd say the software is pretty intuitive. Review collected by and hosted on G2.com.

What do you dislike about Zanda (formerly Power Diary)?

I'm not sure it can get much better but I haven't used other similar software to be honest, so hard to compare. But I can say my first experience using this kind of software, has been an overwhelmingly positive experience, and not looking back!

I did let Zanda team known that I think the video software ought to be Zoom as it's so much better than what they were using for me as a clinician, and guess what - Zoom is now integrated. They listened to customer feedback and delivered! I cancelled my Zoom subscription saving some money too.

The only thing I don't like is the SMS costs. I seem to spend quite a lot, making the overall cost much more than I would like, so have started using my phone more often now to save that cost, but then again if you want to or can afford that within your business, go for it, it does make it easier and faster, and again - keeps everything "all in one place" and connected to the client's account, which is more convenient and professional. Review collected by and hosted on G2.com.

Response from Irina Shvetsova of Zanda (formerly Power Diary)

Hi Jamie, thank you so much for taking the time to share your thoughts! We're thrilled to hear that you find Power Diary intuitive, simple to use, and powerful, especially given your preference for straightforward software. It's wonderful to know that our resources and fast customer care have made your experience even smoother, and we're delighted to hear that our service has helped make your practice more efficient and professional.

Your feedback on potential improvements is invaluable. We’re always looking to enhance our platform and appreciate your suggestions for more Telehealth functionality or a Zoom integration. We’ll definitely take this into consideration as we continue to develop Power Diary.

Thank you again for your kind words and for highlighting the security features. We're committed to maintaining the highest standards, and your satisfaction is our top priority.

If you need any further assistance or have more suggestions, feel free to reach out at support@powerdiary.com

Thanks again! - Irina

JE
Physiotherapist
Small-Business (50 or fewer emp.)
"User friendly"
What do you like best about Zanda (formerly Power Diary)?

I feel that Zanda has less outages than PD. Easy to see your diary in a week view. Many options for status of client. Easy to fill in notes. Review collected by and hosted on G2.com.

What do you dislike about Zanda (formerly Power Diary)?

No app and difficilt to do some things on a mobile device Review collected by and hosted on G2.com.

Response from Irina Shvetsova of Zanda (formerly Power Diary)

Hi Juliet, Thank you for your thoughtful review!

We’re glad to hear that you’re finding Zanda reliable and easy to use, especially when managing your diary, client statuses, and notes all in one place. It’s great to know the week view and streamlined note-taking are helping your day run more smoothly.

We also appreciate your feedback about mobile use. While Zanda is fully mobile-friendly through your browser, we understand that having a dedicated app would make things even more convenient, and it’s something our team continues to explore for the future. Thanks for being part of the Zanda community and sharing your experience! Regards, Irina

Peter F.
PF
Counsellor/Owner
Small-Business (50 or fewer emp.)
"Best that I've seen on the market"
What do you like best about Zanda (formerly Power Diary)?

I like the fact that Zanda supports every aspect of my business: appointments, invoices, video calls, client booking portal etc. It has reduced my admin hours and has reduced my time on appointment bookings as people can book their own time slots. The introduction of AI has also made a significant difference when it comes to writing client notes. I'm looking forward to future updates that will also write reports and emails. Review collected by and hosted on G2.com.

What do you dislike about Zanda (formerly Power Diary)?

Though Zanda is now working on it, customer communication hasn't always been the best. Having said that, they are very good at responding to emails and Facebook messages Review collected by and hosted on G2.com.

Response from Irina Shvetsova of Zanda (formerly Power Diary)

Hi Peter, thank you so much for your kind words and thoughtful review! We're happy to hear that Zanda has become such an important part of your business. It’s great to know that our platform has saved you time and reduced your admin workload—this is exactly the kind of impact we strive to have for our users. We also appreciate your feedback regarding customer communication. Providing excellent support is always a priority to us.

If you ever have any further suggestions or need assistance, we’re here to help! Thanks again! - Irina S.

Sharan B.
SB
Development Manager
Mental Health Care
Small-Business (50 or fewer emp.)
"Absolute game-changer"
What do you like best about Zanda (formerly Power Diary)?

Zanda empowers counsellors with autonomy, improves client access and engagement, reduces admin time, and creates a smoother referral process. The waitlist feature and online resources enhance efficiency, helping us match clients faster and provide a more responsive, joined-up service. Review collected by and hosted on G2.com.

What do you dislike about Zanda (formerly Power Diary)?

Nothing to dislike when The system is simple to use, improves communication, and ultimately strengthens the flow and responsiveness of our service Review collected by and hosted on G2.com.

Response from Irina Shvetsova of Zanda (formerly Power Diary)

Hi Sharan, Thank you so much for this incredibly thoughtful and comprehensive review! We're delighted to hear how Zanda is supporting your team and helping you deliver a more efficient, client-centred service. It's wonderful to know that features like the Client Portal, waitlist, and Practice Manual are making a real difference in your day-to-day operations—saving time, reducing errors, and strengthening both client engagement and team collaboration. We’re truly grateful for your feedback and proud to be part of your journey in providing accessible, responsive care.

Warm regards, Irina

LH
"All-In-One Solution with Seamless Setup"
What do you like best about Zanda (formerly Power Diary)?

I absolutely appreciate Zanda for its seamless all-in-one integration, which allows me to manage notes, communications, and client records effortlessly in my private practice. The setup process was incredibly straightforward, paired with a pleasant interface that enhances my work experience. It's simply the best system for our needs. Review collected by and hosted on G2.com.

What do you dislike about Zanda (formerly Power Diary)?

Nothing Review collected by and hosted on G2.com.

Response from Irina Shvetsova of Zanda (formerly Power Diary)

Hi Lauren, thank you so much for your wonderful feedback!

We’re delighted to hear that Zanda helps you manage your notes, communications, and client records so smoothly. It’s great to know the setup process and interface made things easy and enjoyable for you — that’s exactly the experience we strive to deliver.

We truly appreciate you taking the time to share your positive experience and for trusting Zanda to support your practice! Thanks again! - Irina.

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