Yuma AI Pricing Overview

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Free Trial

Yuma AI Pricing Key Insights

Last updated on Jul 29, 2026

Yuma AI offers 1 pricing edition, starting at $0. Yuma AI pricing tiers are designed to support different usage levels and team sizes. Yuma AI also offers a free trial. Compare the Yuma AI pricing table below to figure out the best fit for your needs. Some plans may require you to contact Yuma AI for custom pricing.

Custom Pricing — $0 / 15000 Automated resolutions Per Year
Rated 4.8 / 5

*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

Custom Pricing
Free Trial
15000 Automated resolutions Per Year

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Yuma AI Pricing Reviews

(2)
Verified User in Retail
ER
Verified User in Retail
Mid-Market (51-1000 emp.)
"Simple Setup, Fast Results, and a Clear Dashboard"
5/5
What do you like best about Yuma AI?

Yuma is simple to set up, and from the get-go we could see results. Their dashboard makes it easy for us to see the value it brings. Review collected by and hosted on G2.com.

What do you dislike about Yuma AI?

I'd like Yuma to be a full platform and ditch our ticket system Review collected by and hosted on G2.com.

Response from Rafid Imran of Yuma AI
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Thanks so much for the review! Simple setup and fast time-to-value - so it's great to hear that landed for you. On wanting Yuma to replace your ticket system entirely, that's a really interesting signal and not the first time we've heard it. Appreciate you sharing it.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"A game changer to scale e-commerce without the customer service bottleneck"
4.5/5
What do you like best about Yuma AI?

The support team is outstanding — very responsive and always attentive to our needs. Special shoutout to Nour, who is always going above and beyond to make sure everything runs smoothly. They genuinely take our recommendations into account and implement them. They have a real continuous improvement mindset, which is highly appreciated. In terms of performance, with proper setup and time investment, you can realistically aim for 50% full automation and 60-70% partial automation, with a very solid quality level. On top of email responses, Yuma also handles ancillary tasks like retrieving data from external documents (Google Sheets, etc.) and modifying orders, which adds a lot of value. Review collected by and hosted on G2.com.

What do you dislike about Yuma AI?

The pricing model is rather strict. You need a significant volume of tickets to make it truly cost-effective, or at least be in a strong growth trajectory so that it becomes profitable over time. As a result and for this moment, it's not the most suitable solution if you're just starting out or handling low volumes. Review collected by and hosted on G2.com.

Response from Rafid Imran of Yuma AI
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Thanks for the thorough review! Nour will be glad to hear the shoutout, and it's great that the automation rates are hitting those levels across your markets. The scalability point you made about maintaining automation rates as volume grows is exactly what we're building for. On pricing, that's fair feedback. We're always looking at how to make the model work for businesses at different stages. Thanks for being a great partner and for the detailed perspective!

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