Yuma AI Pricing Overview

Free Trial

Custom Pricing

15000 Automated resolutions Per Year

We're on a mission to automate 100% of CX and we only charge per fully automated resolutions.

Yuma AI has 1 pricing edition. A free trial of Yuma AI is also available.

Pricing information for Yuma AI is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Yuma AI must be conducted with the seller.

Pricing information was last updated on December 15, 2025

Top-Rated Alternatives

Zendesk for Customer Service - AC

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Yuma AI Alternatives Pricing

The following is a quick overview of editions offered by other AI Customer Support Agents Software

Zendesk for Customer Service - AC Support Only (Team)	$19.001 user per month billed annually	Integrated customer support Email & social media Web widget & mobile SDK Pre-defined business rules Essentials card Interaction history
Fin by Intercom Fin with your current helpdesk	$0.991 Resolution	Try Fin for 90 days, completely risk-free. If it's not the right fit, you can request a refund—no questions asked. Fin AI Agent works seamlessly with any helpdesk, including Zendesk, Salesforce, HubSpot, and more. Set up in under an hour Handles tickets, cases, emails, live chat, WhatsApp, SMS, and more Customizable tone and answer length Takes action to update external systems Transfers to agents directly in preferred Inbox Show More
Talkdesk Talkdesk Express™ \| United States & Canada Small Business Exclusive	Free25 Licenses Free to Start	Built for small businesses under 50 employees to serve customers like big brands—without the cost or complexity. With Talkdesk Express™, you get AI-powered customer service tools in one easy-to-use platform—so you can launch quickly, serve your customers better, and grow confidently, just like the big brands. https://www.talkdesk.com/express/ Talkdesk Express includes features for omnichannel communication (voice, email, chat, SMS, social media), built-in AI tools like intelligent routing and virtual agents, a low-code Studio for creating customer flows, reporting tools and dashboards, integration with other business systems, and a self-service portal for setup and training, all designed to be easily accessible for small businesses.

Various alternatives pricing & plans

Free Trial

Pricing information for the above various Yuma AI alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

Yuma AI Pricing Reviews

(2)

Akshay U.

Residential Projects

Mid-Market (51-1000 emp.)

2/23/2024

"Best AI powered Customer Support tool which works perfectly for every Case."

5/5

What do you like best about Yuma AI?

Yuma AI is powered with Machine Learning tool which enables quick response to every query coming from customer. Plus, it can answer queries in 15 languages and ML integration is so good that it can handle complex questions in real manner. Perfect analysis enables Yuma AI to assign ticket/case to qualified expertise for quick and effective resolution which leads to 100% customer satisfaction.

It's so good to mention other points too

One click option for entire summary of the conversation

Adapts to writing styles from past as well as from real time conversation with customers. Review collected by and hosted on G2.com.

What do you dislike about Yuma AI?

No downside. It's the Best AI customer Support tool which every organization must have. Review collected by and hosted on G2.com.

What problems is Yuma AI solving and how is that benefiting you?

Yuma AI solved most of the issues related to product queries, payment options, verification and related to our course which customers used to purchase.

For example: user could not locate the recorded sessions for the course in their dashboard, Yuma AI helped instantly without any human intervention.

It is saving a lot of time of Support team by solving N number of queries on daily basis.

The customer happiness index has increased in the Customer Experience segment of our organisation. Review collected by and hosted on G2.com.

Verified User in Luxury Goods & Jewelry

Small-Business (50 or fewer emp.)

9/11/2024

"A Game-Changer for Customer Support"

5/5

What do you like best about Yuma AI?

Yuma AI has been an invaluable asset to our customer support operations. Within just six months of implementation, we've achieved nearly 40% full automation and the AI is responding to approximately 75% of our tickets.

What sets Yuma apart is its exceptional ease of use and seamless integration. Getting started was a breeze during the busy Holiday season, and the platform's intuitive interface allowed our team to quickly adapt. The ongoing support from the Yuma team has been instrumental in ensuring a smooth transition and providing timely updates.

Integration with our existing systems has been a seamless process. They support a wide range of partners, making it easy to connect with our existing tools and workflows. This compatibility has significantly reduced the time and effort required for data transfer and synchronization.

The positive impact of Yuma on our response times and customer satisfaction scores has been undeniable. The AI's ability to handle a significant volume of inquiries efficiently and accurately has allowed our human agents to focus on more complex issues, resulting in improved overall customer service.

In conclusion, Yuma AI has proven to be a reliable and effective partner in managing our customer support. Its ease of implementation, integration capabilities, and ongoing support have made it a valuable addition to our operations. We highly recommend them to any businesses seeking to improve their customer service efficiency and satisfaction. Review collected by and hosted on G2.com.

What do you dislike about Yuma AI?

While Yuma AI has been a valuable asset, like many generative AI tools, it's not without its limitations. Occasionally, the AI may experience hallucinations or make incorrect statements. However, it’s important to note that the Yuma support team is consistently responsive and quick to address these issues, ensuring that the AI's performance remains high. Review collected by and hosted on G2.com.