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XCD HR Reviews & Product Details

The xcd people platform is a single solution for HR & Payroll. Our founder is Chris Mitford-Slade, a seasoned HR Director, who wanted a cloud-based solution catering to HR and Payroll needs. This singular application was designed with the practicalities of day-to-day HR operations in mind. The xcd software is built to make accessing analytics easy, relieve the admin burden, and offer self-service to employees. From its inception, xcd was designed to revolutionise the management of your workforce. Our solution is built on Salesforce technology enabling it to be fully flexible and endlessly configurable so that it can be tailored to your unique processes, while also offering best-in-class security and integrations.

Seller

Xcdhr

Discussions

XCD HR Community

Languages Supported

German, English, French, Italian

Product Description

XCD is a great solution for your organisation's HR process, with its ability to manage the employee lifecycle right from the first payslip to the time they receive their pension, and at every stage in between. With XCD on your side, worries about compliance issues can be a thing of the past, as not only is the software HMRC-approved, it eliminates the worry of mistakes or missed information by removing the need for manual data transfers. Relying on employee information stored in old spreadsheets is risky, as this data can become corrupt, accidentally deleted by human error or accessed inappropriately. With XCD's software, you have rest assured knowing that all information stored in the system is up-to-date and accurate. The AI-powered HR systems and payroll software will provide you complete peace of mind, taking care of the time-consuming and tiring processes, such as emailing out individual payslips, manual calculation and accounting, so that you can concentrate on the more important things, such your employee engagement. XCD’s global and enterprise HR software solutions have one login and easy to use intuitive interfaces with a short learning curve, making onboarding easier and putting a complete suite of HR software and payroll software in the palm of your hand. We know that an innovative workforce can only be effective if managing time well is at the heart of every decision. With the auto-enrolment and workforce management options XCD offers, giving your employees autonomy over their HR information has never been easier. Having talent management, performance management, and payroll information at the click of a button means you’ll always be able to run recruitment campaigns to find the right people, reward them well, and pay them on time. With XCD’s user-friendly and intuitive HR service platform, you can provide a responsive and personalised experience for every employee.

Overview by

David Holley

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XCD HR Integrations

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Integration information sourced from real user reviews.

XCD HR Media

HR analytics empower your Human Resources team to generate data-driven HR strategies that benefit your whole organisation. Optimise your workforce by proactively tracking employee development, employee exit rates and employee experience.

SELF SERVICE: KEY BENEFITS Employee and manager self-service with little or no managing from human resources Intuitive design for ease of use and an enhanced user experience Manage records anywhere, anytime with the XCD mobile app Reduce time spent chasing incomplete records

LEAVE AND ABSENCE: KEY BENEFITS Anytime, anywhere user access Unlimited configurability on leave rules Set up triggers and alerts to identify trends Advanced absence and leave reporting and analytics Automate leave calculations for multi-job role employees Eliminate payroll delays caused by...

Message board News and announcements Featured staff proﬁle(s) Job vacancies Social Media activity Calendar of important dates Documents, ﬁle and policy acknowledgements

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Henry H.

Chief People Officer

Mid-Market (51-1000 emp.)

1/30/2025

"XCD - HR, Payroll & Performance Modules"

4.5/5

What do you like best about XCD HR?

XCD is a great fully integrated HR & Payroll solution. We have transformed our payroll from taking weeks in month to being able to complete it within hours.

There is a really easy User Interface which takes very little training to help user navigate themselves and utilise the platforms functionality.

We implemented XCD at a challenging time for our organisation with little internal knowledge due to a new HR team being hired. The implementation team at XCD were incredibly patient in working with us. We ended with a seamless implementation. Review collected by and hosted on G2.com.

What do you dislike about XCD HR?

There aren't many things to dislike about XCD. Maybe the Customer Support function could provide slightly more comprehensive responses but i am yet to have an issue not resolved. Just perhaps could have been resolved quicker with more detail in the explanation. Review collected by and hosted on G2.com.

What problems is XCD HR solving and how is that benefiting you?

We previously had seperate HR & Payroll solutions, generating a significant amount of errors each month. Alongside these errors there was an extensive manual processing requirement meaning a member of the team was dedicated to Payroll processing for 3 weeks of the month.

We have almost entirely eliminated payroll errors and we now calculate the time taken to complete payroll in hours. Review collected by and hosted on G2.com.

Tuba G.

Lead People Partner

Mid-Market (51-1000 emp.)

1/31/2025

"Easy to use and continually improved with each release"

5/5

What do you like best about XCD HR?

It is relatively easy to implement and use. The support you receive during the implementation period is great. the training provided is comprehensive.

Its continually improved with each release.

Its easy to use. can make custom made reports too. Review collected by and hosted on G2.com.

What do you dislike about XCD HR?

Training is provided before the implementation takes place, would be easier to have the product, get the implementation done and have the training before the UAT period as the training is comprehensive and you somehow forget things between implementing the data / product and UAT period.

Customer support provided in general is good however it takes longer to get a response for the HR related cases raised in comparison to the UAT period. Review collected by and hosted on G2.com.

Verified User in Manufacturing

Mid-Market (51-1000 emp.)

1/31/2025

"XCD: The final piece to our ecosystem"

4/5

What do you like best about XCD HR?

ne of the best things about XCD is that it’s built entirely on Salesforce. This means there’s no need for complex third-party integrations or syncing data across systems. Everything—from managing users to reporting—is done within Salesforce, which really helps to eliminate data silos and reduce admin overhead.

Since XCD uses Salesforce’s security model, setting up user permissions is a breeze. Our teams can only see the employee data they need, without the hassle of adding extra layers of security.

We found the implementation process really smooth, especially for the Core HR module. XCD provides upload templates that make importing HR data, like employee records and job details, much easier.

One feature that really stood out to us was XCD’s customer portal. It offers quick responses to any questions we had, so we always felt supported when we needed help.

On top of that, the portal has a huge library of help materials. These resources focus on how to use the system day-to-day, with easy-to-follow guides on everything from navigating the interface to using specific HR modules. They’ve been super helpful for our HR team to get up to speed and solve any small issues on their own. Review collected by and hosted on G2.com.

What do you dislike about XCD HR?

As of this review, the XCD My HR page is built entirely using Lightning Web Components, meaning it’s not easy to customise to fit our organisation's specific needs. However, XCD is aware of this and has it on their roadmap, so we’re hopeful for improvements in the future.

At the moment, XCD lacks strong mobile support, which has posed a challenge for us. To work around this, we had to create our own Salesforce Lightning app to manage mobile-enabled items from XCD. This was necessary because XCD items were mixed in with other items from our managed packages, making them difficult to locate within the "All Items" section. Like the My HR page issue, mobile support is also on XCD’s roadmap, so we’re expecting improvements in future updates. Review collected by and hosted on G2.com.

What problems is XCD HR solving and how is that benefiting you?

XCD HR has really helped us address a few key challenges in managing HR processes. Here’s how it’s benefiting us:

1. Consolidating HR Data

Before XCD, our HR data was scattered across different systems, making it difficult to get a clear view of employee information. Now, everything is integrated into Salesforce, so we have everything in one place, making it easier to access and manage.

2. Better Reporting

Generating HR reports used to be a hassle. With XCD’s integration with Salesforce’s reporting tools, we now have customisable dashboards and real-time reports, making it easier to track key HR metrics.

3. Improved Data Security

Managing who sees what information has always been important. Since XCD uses Salesforce’s security model, setting up user permissions is straightforward, and we don’t need to add extra layers of security.

4. Mobile Access

Before XCD, it was difficult to access HR tools on mobile devices. While mobile support is still improving, we’ve been able to create our own Salesforce Lightning app for mobile access, making it easier for employees to access HR features on the go. Review collected by and hosted on G2.com.

Darrin W.

People Partner

Mid-Market (51-1000 emp.)

1/31/2025

"Great overall but can sometimes be limiting for our team"

3.5/5

What do you like best about XCD HR?

I like that is constanlty changing and up dating for the better. The team at XCD are super helpful and always looking to see how it can improve and work better for us. Review collected by and hosted on G2.com.

What do you dislike about XCD HR?

XCD is a highly complex tool, sometimes to it's own detriment. One thing out of place and the domino effect it can have can be quite significant. It's hard sometimes to see where the problem stemmed from as it's usually humar error. But sometimes thing go on behind the scenes and even Xcd support are a little baffled. We always manage to find a solution though.

And the only reason I mentioned that it was limiting was mainly down to our own restrictions and access rights that we put in place because of the complicated back end end work and reports built in by our Salesforce Team. So not a reflection on Xcd - just frustrating for us at times. Review collected by and hosted on G2.com.

What problems is XCD HR solving and how is that benefiting you?

The Auto enrollment is almost working 100% and there are just a couple minor glitches to iron out. This will massively help bring down admin time when working correctly

Hopefull y we will hear soon how we can submit out benefits through payroll which will also be a big help.

The recent feature for selecting the period for the payment toemployee has hugely helps with bringing down the retros for the month, Review collected by and hosted on G2.com.

Verified User in Financial Services

Mid-Market (51-1000 emp.)

2/20/2025

"Excellent HR System & Support"

4/5

What do you like best about XCD HR?

The best thing about the XCD HR system is its simplicity. It is very easy for both self service users and system administrators to navigate and use and they have an excellent support system, user guides and online training available. I particularly like the reporting functionality. If there is a field that exists in the system, it can report on it. it also integrates with other products and has data loading functionality to help with bulk changes. Review collected by and hosted on G2.com.

What do you dislike about XCD HR?

A few issues with integration that weren't as easily resolved as the majority of other queries. Review collected by and hosted on G2.com.

Verified User in Manufacturing

Mid-Market (51-1000 emp.)

3/13/2025

"XCD Payroll Review"

4.5/5

What do you like best about XCD HR?

The system is user friendly and has a great customer support service. We are lucky to have a great account manager on our side too - Jamie Hubbard. I use the system everyday and have used many systems in the past and I am happy we use XCD. Review collected by and hosted on G2.com.

What do you dislike about XCD HR?

The system can over complicate things but they are making some great updates regularly Review collected by and hosted on G2.com.

Mindy G.

Internal Operations Technician

Insurance

Enterprise (> 1000 emp.)

1/25/2019

"HR Software- relatively easy to use but can be unreliable"

4/5

What do you like best about XCD HR?

Overall XCD HR combines necessary items quite well. We use this to combine sales force with our performance system. It also holds our internal vacancies screen. Overall its pretty simple to navigate and utilize without direction. Review collected by and hosted on G2.com.

What do you dislike about XCD HR?

XCD HR can be unreliable. We have had it go down for weeks at a time with issues caused on their end and not our own. That is frustrating when attempting to meet review deadlines. Review collected by and hosted on G2.com.