Xactly Reviews & Product Details

Training classes and help with incentives Review collected by and hosted on G2.com.

Property naming fields, and mapping to loaded data source Review collected by and hosted on G2.com.

Ease of use for sales team and administration Review collected by and hosted on G2.com.

Some reporting components are difficult to use Review collected by and hosted on G2.com.

Interface compatibility. User functionality and ease of organization l. Review collected by and hosted on G2.com.

Rollouts are cumbersome and sometimes lack care. Review collected by and hosted on G2.com.

I appreciate Xactly Incent for its ability to handle complex sales incentive calculations effectively. The tool manages multilayered self-incentives as well as group and joint sales incentives, making it incredibly versatile for my team's diverse needs. I find this feature particularly beneficial because it simplifies what could otherwise be an overwhelming task involving numerous variables and conditions. Additionally, I admire that the initial setup of Xactly Incent is simple and straightforward, allowing for a smooth integration into my workflow. Review collected by and hosted on G2.com.

None noted Review collected by and hosted on G2.com.

I really like that it takes the headache out of calculating and tracking commission expenses. Everything is automated, which means I don’t have to worry about errors creeping in from spreadsheets. It also makes compliance with ASC 606 a lot easier, and I appreciate that it integrates well with other systems we use. Review collected by and hosted on G2.com.

The setup wasn’t super simple at first—it took some time for our team to get used to the system. The dashboard could be a little more intuitive, and customizing reports sometimes feels more complicated than it should. Review collected by and hosted on G2.com.

Visibilty across historical compensation. Ease of use in handling even with multiple Account Executives under my bucket Review collected by and hosted on G2.com.

Interface is a bit old school. There's a few seconds of delay as well loading information. Review collected by and hosted on G2.com.

They have many years of expertise. The PS team and the Customer Success team are very responsive and helpful whenever I need support. They also have a great product roadmap. Review collected by and hosted on G2.com.

The time lag with data refresh, especially with Analytics. Review collected by and hosted on G2.com.

Incent has a good UX, customer support is readily available. Review collected by and hosted on G2.com.

Implementation has been extremely painful and developers are not very accountable. Data integrity has been an ongoing concern with failed jobs. Review collected by and hosted on G2.com.

It provides an orchestrated view that is able to connect all the data. Review collected by and hosted on G2.com.

Xactly reporting could be improved a lot, and it would be helpful if it offered more industry-specific reports. Review collected by and hosted on G2.com.

I have been using Xactly Incent for a little over 3 years and I am genuinely impressed with how much it has streamlined my workflow. One of the things I appreciate most is the automation. Automation is a total game changer!! Calculating commissions used to be a tedious, manual task that took up too much of my time. Now, with just a few inputs, the software handles everything accurately and efficiently. I really like how it accommodates different commission structures, whether its tiered, flat rate or custom plans.

The integration with our Salesforce CRM has been integral in the success of implementing this software into our day to day!

Customer support and consulting through Canidium has been TOP NOTCH! Anytime I've had a question or needed help customizing something, the support team has responded quickly.

Overall this software has significantly improved how I manage payouts and team incentives. It's reliable and flexible! Review collected by and hosted on G2.com.

The only real challenge with Xactly Incent for us has been Ease of Use in Analytics. That being said, Xactly has heard the challenges and is launching a new and improved version of Reporting for the end users! Review collected by and hosted on G2.com.