---
title: Xactly Reviews
meta_title: 'Xactly Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 1096 reviews by the users' company size, role or industry
  to find out how Xactly works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 1096
  scale: '5'
date_modified: '2026-07-26'
parent_category:
  name: Sales Tools
  url: https://www.g2.com/categories/sales-tools
---

# Xactly Reviews
**Vendor:** Xactly  
**Category:** [Sales Compensation Software](https://www.g2.com/categories/sales-compensation)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 1,096
## About Xactly
Xactly is the AI-first Sales Performance Orchestration platform built for the world’s most ambitious revenue engines. Building on two decades of industry leadership, Xactly is redefining revenue performance by moving beyond manual management to autonomous orchestration. The platform leverages Xactly Intelligence and a fleet of AI Agents to synchronize the full revenue lifecycle, from planning and design to incentives and forecasting. By unifying these critical work streams into one intelligent system, Xactly enables global enterprises to align strategy with execution and scale with absolute conviction. Transform your revenue engine at XactlyCorp.com.



## Xactly Pros & Cons
**What users like:**

- Users find Xactly to be remarkably **easy to use** , thanks to its intuitive interface and efficient commission management. (182 reviews)
- Users appreciate the **speed and accuracy** of Xactly in managing compensation and tracking commission progress. (60 reviews)
- Users appreciate the **intuitive interface and comprehensive features** of Xactly, enhancing usability and performance tracking. (49 reviews)
- Users value the **automation and streamlining** of complex compensation processes with Xactly Incent&#39;s flexible solutions. (30 reviews)
- Users value the **ease of use and advanced data insights** from Xactly, facilitating commission management and team oversight. (30 reviews)
- Users praise Xactly for its **intuitive design and user-friendly experience** , making navigation and usage straightforward. (30 reviews)
- Users praise the **accuracy** of Xactly, appreciating quick updates and clear breakdowns of commission payouts. (29 reviews)
- Users appreciate the **effective handling of complex incentive calculations** by Xactly, enhancing versatility and simplicity for teams. (29 reviews)
- Ease of Understanding (24 reviews)
- Users appreciate the **commission tracking** feature of Xactly, enabling better visibility and improvement in sales performance. (23 reviews)

**What users dislike:**

- Users find Xactly&#39;s interface **not intuitive** , facing difficulties with navigation and understanding essential functions. (49 reviews)
- Users face challenges with **slow loading** , experiencing delays and under-developed reporting that hinder overall efficiency. (34 reviews)
- Users find the **outdated UI** of Xactly unappealing, desiring a more modern and intuitive design for better usability. (29 reviews)
- Users express concerns about **timely data updates** , as reports often lag behind and create stress during month-end. (27 reviews)
- Users experience **difficult navigation** in Xactly, complicating access to reports and necessary information efficiently. (25 reviews)
- Users find the **poor interface design** of Xactly cumbersome and lacking modern usability improvements. (22 reviews)
- Users note that Xactly&#39;s interface is **not user-friendly** , causing confusion and a learning curve for many end users. (21 reviews)
- Update Issues (21 reviews)
- Users find the **insufficient detail** in Xactly cumbersome, hindering customization and clarity in revenue tracking. (18 reviews)
- Navigation Difficulty (18 reviews)

## Xactly Reviews
  ### 1. The navigation is so cumbersome

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** October 30, 2024

**What do you like best about Xactly?**

I am not a fan of this app at all.......

**What do you dislike about Xactly?**

The screen layout, reporting, drill down, layout of the screen is just really challenging.

**What problems is Xactly solving and how is that benefiting you?**

just use it for weekly forcasts

  ### 2. The information is presented in a very concise and clear manner.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** July 31, 2024

**What do you like best about Xactly?**

Inforamtion is organized very clear and concise manner.

**What do you dislike about Xactly?**

I wish it would show monthly sales instead of just quarterly.

**What problems is Xactly solving and how is that benefiting you?**

Being able to estimate how much I will be able to make in bonuses on a yearly basis.

**Official Response from Sonia Cabrera Rossi:**

> Thank you for taking the time to provide comments. It's great to hear that the information you need in Xactly Incent is well organized, clear, and concise. I encourage you to contact me so that we can discuss the ability to view sales monthly and I can direct you to the resources that can help. If you have any further questions about your experience, please contact me at srossi@xactlycorp.com. Thank you! Sonia Cabrera Rossi, Director Xactly Product Education.

  ### 3. It's great.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 29, 2024

**What do you like best about Xactly?**

The ease of useing this tool. There is nothing to it.

**What do you dislike about Xactly?**

Have not found anything to dislike. It's a great tool.

**What problems is Xactly solving and how is that benefiting you?**

It lets me track my slaes YOY and GP.

  ### 4. Reports function is top notch!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** October 29, 2024

**What do you like best about Xactly?**

Easy to understand with plenty of tools to work with!

**What do you dislike about Xactly?**

None.  Items work well and continue to perform as expected!

**What problems is Xactly solving and how is that benefiting you?**

Keeping track of incentives and helping move forward in business.

  ### 5. Senior Commissions Analyst

**Rating:** 3.5/5.0 stars

**Reviewed by:** Robert L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 26, 2024

**What do you like best about Xactly?**

Easy to use once you know all features within Xactly.

**What do you dislike about Xactly?**

Not so user friendly when changes need to be made.

**What problems is Xactly solving and how is that benefiting you?**

Calculates all commissions accurately.

**Official Response from Sonia Cabrera Rossi:**

> Thank you for your review. I’m glad to hear that you are pleased with Xactly Incent and its ease of use. We'd love to speak with you about how we can help you handle any challenges you're having with making changes in the tool.I may be reached at srossi@xactlycorp.com. Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education

  ### 6. Great

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Investment Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 30, 2024

**What do you like best about Xactly?**

It keeps me up to date on what I can expect to be paid.

**What do you dislike about Xactly?**

It seems to only update on a monthly basis.

**What problems is Xactly solving and how is that benefiting you?**

I'm tired of taking this surveyl

**Official Response from Sonia Cabrera Rossi:**

> Thank you for your comments and good rating. The functionality of Xactly Incent allows for real-time visibility into commissions and draws. It's possible that your company isn't taking advantage of all the features available through Incent. You can forward my name to the administrator with whom you work, and I could speak with them if you believe I can assist in any way. I may be reached at srossi@xactlycorp.com. Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education

  ### 7. Very helpful each month.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.)

**Reviewed Date:** August 26, 2024

**What do you like best about Xactly?**

I like the ease of being able to forecast for future income, just like forecasting in Salesforce. Helps my family to make good Godly money decisions. Helps us to make sure that we are being good stewards of our finances.

**What do you dislike about Xactly?**

Everything is fine with Xactly Incent. I've used it for years.

**What problems is Xactly solving and how is that benefiting you?**

Helps me to keep track of my future gross incomes.

  ### 8. Worst part of my day

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** November 01, 2024

**What do you like best about Xactly?**

Nothing, absolutely nothing. But you want 40 characters

**What do you dislike about Xactly?**

Row limitations, can't change extract level, log in is cumbersome

**What problems is Xactly solving and how is that benefiting you?**

Provides one view of sale forecast rather than using Excel

  ### 9. Flexible and easy to configure

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Online Media | Enterprise (> 1000 emp.)

**Reviewed Date:** November 23, 2021

**What do you like best about Xactly?**

Xactly Incent helps our organization to automate and streamline our complex compensation process. The solution is flexible, easy to configure and can be customized per our needs and time-to-time changes in incentive plans. Xactly Incent meets our HR and legal requirements by allowing accurate implementation of designed plans, audit capability, plan routing and status tracking. It meets the Sales team requirements by giving visibility to goals and credits and transparency to achievements via incentive statements and ranking.

Xactly Analytics is a user-friendly tool that allows us to automate and publish various reports on the user dashboard. It provides valuable insights into sales performance and compensation data. It allows organizations to analyze sales data in real-time, have a better understanding of sales performance and make informed decisions.

Xactly community portal and university offer an excellent resource for beginners to advanced learners. Monthly newsletters keep the administrator up to date with upcoming changes. My favorites are the email series with tips n tricks and quick learning videos (XUshorts).

**What do you dislike about Xactly?**

Currently, the default period is set to the last close period, and I hope there is a way to change the period for all tabs in one place. 
Incentive statements have no search by typing a period. Currently need to scroll through all the periods.

**What problems is Xactly solving and how is that benefiting you?**

We can route and track the status of the plans via Incent, which helps us meet our legal requirements.
Credit and commission results are per our compensation plans, meeting audit and HR requirements.
Reporting through analytics meets the sales team and FP&A requirements

  ### 10. Somehow good, but kind of painfull

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** November 05, 2024

**What do you like best about Xactly?**

Consolidated view, team and individual level view

**What do you dislike about Xactly?**

The ergonomy and screen dynamic is not good at all

**What problems is Xactly solving and how is that benefiting you?**

Provide synthetic view of my team pipe and commitement

  ### 11. Great platform to track annual performance/commissions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael A. | Sales Team Lead Program, Enterprise (> 1000 emp.)

**Reviewed Date:** August 08, 2024

**What do you like best about Xactly?**

The ability to have the historical data on my earnings

**What do you dislike about Xactly?**

How long it take each month to get the data in

**What problems is Xactly solving and how is that benefiting you?**

It gives me clarity on if I am being paid correctly

  ### 12. easy to use and provides very useful information.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.)

**Reviewed Date:** October 31, 2024

**What do you like best about Xactly?**

It provides me very easy understand compensation information.

**What do you dislike about Xactly?**

The time it takes to get updated. This may be an internal issue not related to xactly.

**What problems is Xactly solving and how is that benefiting you?**

provides key information.

**Official Response from Sonia Cabrera Rossi:**

> Thank you for taking the time to comment and giving us such a positive rating. We have had very positive feedback recently from our customers on accelerated processing times, and we are available to speak with you to see how we can resolve any issues you are experiencing. I may be reached at srossi@xactlycorp.com. Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education

  ### 13. Easy and fast

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.)

**Reviewed Date:** October 29, 2024

**What do you like best about Xactly?**

It is tool very easy to use, very user friendly

**What do you dislike about Xactly?**

There are several tabs showing the same data

**What problems is Xactly solving and how is that benefiting you?**

I have a clear view of my metrics and my incentives

**Official Response from Sonia Cabrera Rossi:**

> Thank you for your positive feedback and rating; we value the time and information you shared. Regarding any potential concerns you raised, I would be happy to speak with you. I may be reached at srossi@xactlycorp.com. Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education

  ### 14. Cumbersome

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** October 30, 2024

**What do you like best about Xactly?**

That I know where to find my commission.

**What do you dislike about Xactly?**

All the hyperlinks, instead of pie charts, graphs that are interactive

**What problems is Xactly solving and how is that benefiting you?**

not solving anything...historical comp is only real useful item.

**Official Response from Sonia Cabrera Rossi:**

> I appreciate you taking the time to leave a remark. I suggest you discuss this particular issue with your Xactly administrator because Incent can show information in a variety of ways, including pie charts and graphs. If you need anything else, I may be reached at srossi@xactlycorp.com. Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education

  ### 15. Easy to Use!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** August 26, 2024

**What do you like best about Xactly?**

The best part of Xactly is that is very easy to use and doesnt over complicate what the main purpose is tracking sales.  Things are well postioned and can get to what you need very quickly.

**What do you dislike about Xactly?**

I wish we could change the colors using the settings.

**What problems is Xactly solving and how is that benefiting you?**

Only issue is sometimes the updating takes ahile and then you have no visiability.

**Official Response from Sonia Cabrera Rossi:**

> Thank you for taking the time to comment and giving us such a positive rating. Regarding any potential concerns you raised, I would be happy to speak with you. My email address is srossi@xactlycorp.com. Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education

  ### 16. i love the amount of detail xactly provides, this helps me gain more insight into my performance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael M. | Enterprise (> 1000 emp.)

**Reviewed Date:** July 31, 2024

**What do you like best about Xactly?**

Showing me my money! I like that it updates as fast as 24 hours!

**What do you dislike about Xactly?**

Nothing really - the maintence can be annoying at times but it nevers lasts too long.

**What problems is Xactly solving and how is that benefiting you?**

showing me my commission structure

  ### 17. incredible

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** August 08, 2024

**What do you like best about Xactly?**

I like the clarity that there is always in the commissions

**What do you dislike about Xactly?**

There is nothing specific that I don't like, everything seems very clear to me.

**What problems is Xactly solving and how is that benefiting you?**

all my doubts on commission issues

  ### 18. Great experience overall, with tons more potential to unlock!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** July 31, 2024

**What do you like best about Xactly?**

Xactly allows for a customizable setup which really allows for versatility among different plans. The dashboard also integrates well with Salesforce and allows for field rep visibility into results.

**What do you dislike about Xactly?**

I don't love the analytics tool and am looking forward to updated reporting mechanics.

**What problems is Xactly solving and how is that benefiting you?**

It helps us send our commission plans out quicker and more effectively so all the data lives within the system and can be accessed in our downloads as needed.

**Official Response from Sonia Cabrera Rossi:**

> Thank you for taking the time to provide feedback. I'm glad to hear that your overall experience with Xactly Incent has been positive and that you are happy with its versatility and dashboard functionality. Our Xactly Community portal and Xactly University contain a wealth of analytics-related content that you may find useful. I may be reached at srossi@xactlycorp.com if you would like to speak further about your experience. Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education

  ### 19. All your compensation information in one spot!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 26, 2024

**What do you like best about Xactly?**

What I like best about Xactly is the accumulation metrics that are captured with in depth analysis to understand total compensation.

**What do you dislike about Xactly?**

These days with AI built into everything, a co-pilot feature to find what you are looking for would be helpful. Also sometimes it takes long to load.

**What problems is Xactly solving and how is that benefiting you?**

Xactly is housing all compensation related material and keeps historical data.

  ### 20. Xactly is informative and helps me track my progress and payments

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 30, 2024

**What do you like best about Xactly?**

I like the reporting and accuracy. I can access from anywhere.

**What do you dislike about Xactly?**

It's sometimes delayed. I need reports to be more timely.

**What problems is Xactly solving and how is that benefiting you?**

I don't have a lot issues.

**Official Response from Sonia Cabrera Rossi:**

> Thank you for taking the time to comment and giving us such a positive rating. We have had very positive feedback recently from our customers on accelerated processing times, and we are available to speak with you to see how we can resolve any issues you are experiencing. I may be reached at srossi@xactlycorp.com. Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education

  ### 21. Excellent Program

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark L. | Sales Support - Team NSP - Connection, Inc., Enterprise (> 1000 emp.)

**Reviewed Date:** August 08, 2024

**What do you like best about Xactly?**

The complete easy of use and easy to follow prompts.

**What do you dislike about Xactly?**

So far I have not found anyting I would consider as dislike.

**What problems is Xactly solving and how is that benefiting you?**

To keep track of eacy payroll period commission

  ### 22. This tool woks great as a sales rep

**Rating:** 5.0/5.0 stars

**Reviewed by:** Wendi E. | Enterprise (> 1000 emp.)

**Reviewed Date:** August 26, 2024

**What do you like best about Xactly?**

The details it provides for all your deals.

**What do you dislike about Xactly?**

Perhaps a more user friendly interface when shown the details

**What problems is Xactly solving and how is that benefiting you?**

Helps with visibility

  ### 23. Incent review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.)

**Reviewed Date:** August 08, 2024

**What do you like best about Xactly?**

being able to see my current and future goals really helps. I also love how i am able to see where i stand with the goals that were sent to me.

**What do you dislike about Xactly?**

Nothing comes to mind about what i dislike about incent. it has been really useful so far

**What problems is Xactly solving and how is that benefiting you?**

it is allowing me to see my current monthly goals and where i am in regards to those goals

  ### 24. Nice to see how I'm paid

**Rating:** 4.0/5.0 stars

**Reviewed by:** Brandon B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 08, 2024

**What do you like best about Xactly?**

I like the ability to review my commission statements and verify accuracy.

**What do you dislike about Xactly?**

It may be user error, but it isn't mobile friendly.

**What problems is Xactly solving and how is that benefiting you?**

It helps verify and confirm commission payments

**Official Response from Sonia Cabrera Rossi:**

> Thank you for your feedback; we appreciate it. I'm glad to hear that your overall experience with Xactly Incent has been positive and that you're able to see the information you need. We would love to speak with you to see how we can resolve any issues you are experiencing with mobile access. I may be reached at srossi@xactlycorp.com. Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education

  ### 25. Great

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** October 29, 2024

**What do you like best about Xactly?**

Quick summary for the month. Also a detail one

**What do you dislike about Xactly?**

Nothing as of now. would like to see a mobile version

**What problems is Xactly solving and how is that benefiting you?**

Monthly incentive calculation for each deals

  ### 26. I'd give it a 9/10 if it was easier to dig in on the numbers

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** August 08, 2024

**What do you like best about Xactly?**

Great way to see what you're getting paid/where you're at in your attainment

**What do you dislike about Xactly?**

I wish it was easier to dig in on the numbers. The navigation isn't great and everytime I click on a total to dig in on the order numbers, it almost always breaks/bugs out. If it does work, it's really hard to understand what you're looking at.

**What problems is Xactly solving and how is that benefiting you?**

Visibility in what I'm being paid/attainment

**Official Response from Sonia Cabrera Rossi:**

> Thank you for your feedback; we appreciate it. I'm glad to hear that your overall experience with Xactly Incent has been positive and that you're able to see the information you need. We would love to speak with you to see how we can resolve any issues you are experiencing. I may be reached at srossi@xactlycorp.com. Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education

  ### 27. Good

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 28, 2024

**What do you like best about Xactly?**

Getting easier to understand now that there have been some updates

**What do you dislike about Xactly?**

Further breakdown for container groups would be helpful

**What problems is Xactly solving and how is that benefiting you?**

I don't have anything to add here

**Official Response from Sonia Cabrera Rossi:**

> Thank you for your comments. The functionality of Xactly Incent allows for real-time visibility into commissions and draws. It's possible that your company isn't taking advantage of all the features available through Incent. You can forward my name to the administrator with whom you work, and I could speak with them if you believe I can assist in any way. I may be reached at srossi@xactlycorp.com. Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education

  ### 28. Informative

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2024

**What do you like best about Xactly?**

Good information. Readily available information

**What do you dislike about Xactly?**

Might want to see a breakdown of the actual commisions and how they are calculated. Drill down option

**What problems is Xactly solving and how is that benefiting you?**

Informative

**Official Response from Sonia Cabrera Rossi:**

> Thank you for your comments and good rating. The functionality of Xactly Incent allows for real-time visibility into commissions and draws. It's possible that your company isn't taking advantage of all the features available through Incent. You can forward my name to the administrator with whom you work, and I could speak with them if you believe I can assist in any way. I may be reached at srossi@xactlycorp.com. Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education

  ### 29. great

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Alternative Medicine | Enterprise (> 1000 emp.)

**Reviewed Date:** October 29, 2024

**What do you like best about Xactly?**

very clear and helpful. Looking at all the data is very easy

**What do you dislike about Xactly?**

nothing. I have no complaints about the app

**What problems is Xactly solving and how is that benefiting you?**

Keeping track of my compensations

  ### 30. Complete Visibility and Timely Information at your finger tips

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** August 26, 2024

**What do you like best about Xactly?**

Complete transperency on your ICP is everything for a salesperson.  I am able to fully understand what I've sold and how much I'm going to be paid, in a very timely fashion.

**What do you dislike about Xactly?**

It's such an upgrade to what I've used at other companies, I have no dislikes.

**What problems is Xactly solving and how is that benefiting you?**

Creating transperancy on my ICP in a timely manner.

  ### 31. Nice

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Services | Enterprise (> 1000 emp.)

**Reviewed Date:** October 31, 2024

**What do you like best about Xactly?**

EASY TO USE .EASY TO UNDERSTAND. ABLE  TO TOGGLE BETWEEN EACH MONTH

**What do you dislike about Xactly?**

i dislike that it take a few days to update.

**What problems is Xactly solving and how is that benefiting you?**

NONE

**Official Response from Sonia Cabrera Rossi:**

> Thank you for taking the time to comment and giving us such a positive rating. We have had very positive feedback recently from our customers on accelerated processing times, and we are available to speak with you to see how we can resolve any issues you are experiencing. I may be reached at srossi@xactlycorp.com. Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education

  ### 32. it's a useful tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 31, 2024

**What do you like best about Xactly?**

i found it very insightful  and detailed

**What do you dislike about Xactly?**

not very friendly interface when it comes to the reports

**What problems is Xactly solving and how is that benefiting you?**

tracking the orders and YTD achievement

**Official Response from Sonia Cabrera Rossi:**

> Thank you for taking the time to comment and giving us such a positive rating. We've been improving our user interface over the last few years, and we hope it's helped with some of the issues you've raised. If you would like to discuss this, please contact me at srossi@xactlycorp.com. Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education

  ### 33. informative

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2024

**What do you like best about Xactly?**

I can drill down to the specifics of each deal

**What do you dislike about Xactly?**

Would like to see more comparison YoY graphs

**What problems is Xactly solving and how is that benefiting you?**

Reviewing up to date commissions

**Official Response from Sonia Cabrera Rossi:**

> We appreciate your comments, and we'll consider them as we work to improve our users' experiences continuously. In regards to seeing additional details, it's possible that your company isn't taking advantage of all the features available through Incent. You can forward my name to the administrator with whom you work, and I could speak with them if you believe I can assist in any way. I may be reached at srossi@xactlycorp.com. Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education

  ### 34. good

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** October 30, 2024

**What do you like best about Xactly?**

looks good to find out what item has credit.

**What do you dislike about Xactly?**

do not find out previous year result it is incomvenient.

**What problems is Xactly solving and how is that benefiting you?**

cannot see previou year

**Official Response from Sonia Cabrera Rossi:**

> Thank you for taking the time to comment. I suggest you take this specific concern to your Xactly administrator. If you need anything else, I may be reached at srossi@xactlycorp.com. Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education

  ### 35. Effective Comp Tracking

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** October 30, 2024

**What do you like best about Xactly?**

Well, brekadown is accurate. And one can view custom everything

**What do you dislike about Xactly?**

UX/UI is of 90's applications. Can be better

**What problems is Xactly solving and how is that benefiting you?**

visibility to the whole hierarchy

**Official Response from Sonia Cabrera Rossi:**

> Thank you for taking the time to comment and giving us such a positive rating. We've been improving our user interface over the last few years, and we hope it's helped with some of the issues you've raised.  If you would like to discuss this, please contact me at srossi@xactlycorp.com. Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education

  ### 36. Great Commission Tracker Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brittney A. | Enterprise (> 1000 emp.)

**Reviewed Date:** July 31, 2024

**What do you like best about Xactly?**

I love how well laid out the platform is. Very easy to navigate.

**What do you dislike about Xactly?**

The delay it can take to get the accurate numbers.

**What problems is Xactly solving and how is that benefiting you?**

Breaks down my sales comp for me.

**Official Response from Sonia Cabrera Rossi:**

> Thank you for your review. I’m glad to hear that you are pleased with Xactly Incent and how easy it is to navigate. We have had very positive feedback recently from our customers on accelerated processing times, and we would love to speak with you to see how we can resolve any issues you are experiencing. I may be reached at srossi@xactlycorp.com. Thank you, Sonia Cabrera Rossi, Director Xactly Product Education

  ### 37. All in one place for Referral

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** August 08, 2024

**What do you like best about Xactly?**

Easy to track Referral with DF, also have proof to file a dispute for the referral I made, in case I dont get points for that referral.

**What do you dislike about Xactly?**

It did not give option to choose a specific  Representative for my Investment referral

**What problems is Xactly solving and how is that benefiting you?**

Helping to tracking the date I did my referrals for the member , and how many points I get from that referral.

**Official Response from Sonia Cabrera Rossi:**

> Thank you for taking the time to comment and giving us such a positive rating. I suggest you take this specific concern to your Xactly administrator. If you need anything else, I may be reached at srossi@xactlycorp.com. Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education

  ### 38. Xactly work excatly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** October 30, 2024

**What do you like best about Xactly?**

Easy to use, clear data, easy approvals.

**What do you dislike about Xactly?**

there is no SSO, there is not many graphical data representation

**What problems is Xactly solving and how is that benefiting you?**

easy to understand compensation

**Official Response from Sonia Cabrera Rossi:**

> I appreciate you taking the time to leave a remark. I suggest you discuss this particular issue with your Xactly administrator because Incent can show information in a variety of ways, including pie charts and graphs. If you need anything else, I may be reached at srossi@xactlycorp.com. Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education

  ### 39. Xactly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 30, 2024

**What do you like best about Xactly?**

it give you a break down of your commission

**What do you dislike about Xactly?**

there nothing i dislike about xactly it works

**What problems is Xactly solving and how is that benefiting you?**

it giving me commission info

  ### 40. Understandable service

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Computer Networking | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 01, 2024

**What do you like best about Xactly?**

I like to see my sales on the front page

**What do you dislike about Xactly?**

Occasional errors, but these are alright

**What problems is Xactly solving and how is that benefiting you?**

I don't have any problems

  ### 41. Amazing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 31, 2024

**What do you like best about Xactly?**

Quck calculation and result of numbers and commission.

**What do you dislike about Xactly?**

Detailed detailed description of calculation on how clowback works.

**What problems is Xactly solving and how is that benefiting you?**

Converting sales incentives/compensation credits.

**Official Response from Sonia Cabrera Rossi:**

> Thank you for taking the time to comment and giving us such a positive rating. Regarding any potential concerns you raised, I would be happy to speak with you. My email address is srossi@xactlycorp.com. Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education

  ### 42. Business as usual

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** October 29, 2024

**What do you like best about Xactly?**

relation with SFDC and easily check about the compensation

**What do you dislike about Xactly?**

Not clear how itis calculated for revenue

**What problems is Xactly solving and how is that benefiting you?**

no issues with xactly so far

**Official Response from Sonia Cabrera Rossi:**

> Thank you for your comments. The functionality of Xactly Incent allows for real-time visibility into commissions and draws. It's possible that your company isn't taking advantage of all the features available through Incent. You can forward my name to the administrator with whom you work, and I could speak with them if you believe I can assist in any way. I may be reached at srossi@xactlycorp.com. Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education

  ### 43. Prime Name AE

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 30, 2024

**What do you like best about Xactly?**

We can check our target revenue and incentive very easy and well organize

**What do you dislike about Xactly?**

Sometime late update and delay the information

**What problems is Xactly solving and how is that benefiting you?**

Performance

**Official Response from Sonia Cabrera Rossi:**

> Thank you for taking the time to comment and giving us such a positive rating. We have had very positive feedback recently from our customers on accelerated processing times, and we are available to speak with you to see how we can resolve any issues you are experiencing. I may be reached at srossi@xactlycorp.com. Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education


  ### 44. Good overall

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** October 28, 2024

**What do you like best about Xactly?**

A great summary  - quick progess report.

**What do you dislike about Xactly?**

nothing serious - sometimes slow to open.

**What problems is Xactly solving and how is that benefiting you?**

having a single source - image of results.

**Official Response from Sonia Cabrera Rossi:**

> Thank you for taking the time to comment and giving us such a positive rating. We have had very positive feedback recently from our customers on accelerated processing times, and we are available to speak with you to see how we can resolve any issues you are experiencing. I may be reached at srossi@xactlycorp.com. Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education

  ### 45. It's helpful to review my bookings and also see my bookings compared to peers in my company.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 26, 2024

**What do you like best about Xactly?**

Determining (on my own) the accuracy of my commission check

**What do you dislike about Xactly?**

Not sure it's related to Exactly but the timliness of seeing my commissions prior to the end of the month.

**What problems is Xactly solving and how is that benefiting you?**

As a user of Xactly it's helping me more quickly determine my coming payments vs. spending time having to manually track my sales.

  ### 46. Easy to navigate

**Rating:** 5.0/5.0 stars

**Reviewed by:** John Y. | Enterprise (> 1000 emp.)

**Reviewed Date:** July 31, 2024

**What do you like best about Xactly?**

Easy to navigate and Easy to understand.

**What do you dislike about Xactly?**

The Loading time. It is a bit slow sometimes.

**What problems is Xactly solving and how is that benefiting you?**

I think it will gives me the better view of my performance.

**Official Response from Sonia Cabrera Rossi:**

> Thank you for your review. I’m glad to hear that you are pleased with Xactly Incent's navigation and ease of use. We have had very positive feedback recently from our customers on accelerated processing times, and we would love to speak with you to see how we can resolve any issues you are experiencing. I may be reached at srossi@xactlycorp.com. Thank you, Sonia Cabrera Rossi, Director Xactly Product Education

  ### 47. This is a great tool for recording commission payouts.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Publishing | Enterprise (> 1000 emp.)

**Reviewed Date:** August 08, 2024

**What do you like best about Xactly?**

Xactly Incent is exptremely easy to use.

**What do you dislike about Xactly?**

The dashboard looks a little dated and could use a refresher.

**What problems is Xactly solving and how is that benefiting you?**

Xactly is streamlining our commission recording.

  ### 48. great and seamless

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** July 31, 2024

**What do you like best about Xactly?**

xactly is really intuitive and easy to use. I really love the breakdowns of everything that my comp plan entails and also allows for me to check everything I need to in a fast and efficient way.

**What do you dislike about Xactly?**

The onlt thing I dislike is that sometimes it is a bit slow but nothing I am not used to

**What problems is Xactly solving and how is that benefiting you?**

clarity and visibility into my compensation and performance

  ### 49. Great way to see how much I am getting  paid

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Public Safety | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 26, 2024

**What do you like best about Xactly?**

The way I can see my comissions and see the breakdown of how I am getting paid.

**What do you dislike about Xactly?**

No issues, I think its mostly on how my company reports to xactly

**What problems is Xactly solving and how is that benefiting you?**

I dont know what is payment from renewal and new buisness which really helps when I can see that in my pay.

  ### 50. accurate and easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** October 30, 2024

**What do you like best about Xactly?**

Very intuitive and easy to use.  Also very accurate.

**What do you dislike about Xactly?**

Nothing.  Very satisfied with the application

**What problems is Xactly solving and how is that benefiting you?**

Able to reconcile Commission earned.


## Xactly Discussions
  - [Why does BBB state that the bussines file wasn’t opened untill 2/2021 with no reviews and posted reviews go back 3 years?](https://www.g2.com/discussions/43654-why-does-bbb-state-that-the-bussines-file-wasn-t-opened-untill-2-2021-with-no-reviews-and-posted-reviews-go-back-3-years) - 1 comment, 1 upvote
  - [I don&#39;t see much documentation on the website in terms of FAQ, etc. Is there an online resource I can use if I have any questions?](https://www.g2.com/discussions/xactly-incent-documentation) - 1 comment, 1 upvote
  - [What is Xactly Incent used for?](https://www.g2.com/discussions/what-is-xactly-incent-used-for) - 1 comment

- [View Xactly pricing details and edition comparison](https://www.g2.com/products/xactly/reviews?page=8&section=pricing&secure%5Bexpires_at%5D=2026-07-26+18%3A33%3A46+-0500&secure%5Bsession_id%5D=c31a08fa-535c-45a0-a855-0b02575b1f67&secure%5Btoken%5D=085af6b252ac9b8431623e1e494dd8a441218a8c3890b469e73e9935dcf8995a&format=llm_user)
## Xactly Integrations
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  - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews)
  - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [Snowflake](https://www.g2.com/products/snowflake/reviews)
  - [Workday Compensation](https://www.g2.com/products/workday-compensation/reviews)
  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)

## Xactly Features
**Sales Rep Portal**
- Commission Estimator
- Dispute Management
- Compensation Statements
- Plan Documents and Agreements
- Individual and Team Performance Reports
- Mobile User Support

**Lead Facilitation**
- Customer-facing Chatbot
- Lead Qualification
- Lead Follow-up
- Meeting Scheduling 

**Platform**
- Reward Structuring
- Event Management
- Workflow Automation
- Compensation History
- Automated Compliance
- Performance Management Integration
- Embedded Analytics
- Reporting Capabilities
- Compensation Data Management
- Internationalization

**Performance reviews**
- 360 Reviews
- Customizable Forms
- Review Status Tracking

**Revenue Sourcing and Forecasting**
- Revenue History
- Pipeline Management
- Dashboard Analytics
- Multi-Device Data Visualization
- Data Segmentation
- Predictive Forecasting
- Revenue Operations Cadence

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Sales Performance Features - Sales Planning**
- Account Scoring
- Revenue Planning
- Account Segmentation
- Sales Performance
- Sales Forecasting
- Integrations
- Scenario Modeling

**Platform - Compensation Planning**
- Compensation Budgeting
- Merit Cycle Planning
- Pay Transparency
- Automated Compliance
- Reward Structuring
- Compensation History

**Agentic AI - Sales Performance Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - Sales Analytics**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - Revenue AI Platforms**
- Natural Language Interaction
- Proactive Assistance
- Autonomous Task Execution
- Cross-system Integration
- Decision Making
- Adaptive Learning

**Management Portal**
- Sales Org Performance Reports
- Monitor Sales Rep Performance
- Quota Assignments/Management
- Commission splits and overrides
- Workflow and Approvals
- Budgeting

**Data Sourcing**
- Data Sourcing
- Exporting & Sharing Data
- Multi-Device Data Visualization
- Interactive Dashboards
- Data Segmentation

**Incentives**
- Badges
- Triggers
- Commission Calculator
- Leaderboards

**Organization**
- Opportunity and Pipeline Management 
- Data Entry
- Integrations / APIs

**Goals**
- Goal-Setting
- Company Goals And OKRs

**CRM Data Enrichment**
- Calendar Sync
- Email Activity Capture
- Conversation Intelligence
- Marketing Leads
- Contact Capture

**Benchmarking and Equity - Compensation Management**
- Benchmarking Data
- Pay Equity
- Salary Bands

**Territory Management - Sales Planning**
- Territory Management
- Territory Planning

**Additional Features - Compensation Planning**
- Reporting Capabilities
- Workflow Automation
- Integrations

**Platform - Revenue AI Platforms**
- Conversation Intelligence
- Predictive Forecasting
- CRM Data Enrichment
- Actionable Insights
- Risk Flagging
- Workflow Orchestration
- Sales Coaching
- Pipeline & Deal Management
- Customer Data Capture

**Administration**
- Adjustments/Dispute Resolution
- Comp Modeling - Ease of Admin
- Comp Modeling - Design Flexibility
- Comp Statement Calculation and Distribution
- Reports and Dashboards
- Sales Hierarchy Management

**Predictive Analytics**
- Lead Scoring
- Opportunity Scoring
- Risk Analysis
- Live Forecasting

**Personalization**
- Profiles
- Custom Reports
- Dashboards
- Goal Setting

**Performance Analysis**
- Coaching 
- Peformance Tracking

**Feedback**
- Continuous Feedback
- Requesting Feedback
- 1-On-1 Meetings
- Public Praise

**Account Management**
- Nonengaged Accounts
- Account optimization
- Historical Patterns
- Rep Performance
- Account Engagement
- Historical Win/Loss Patterns

**Quota & Capacity Management - Sales Planning**
- Quota Management
- Capacity Management
- Quota Planning

**Platform**
- CRM Integration
- Financial Integration
- HCM/HRIS Integration
- Customization
- APIs
- Internationalization
- Performance and Reliability

**Sales Management**
- Live Pipeline Management
- Sales Gamification
- Account-Based Analytics
- Activity Tracking

**Administrative**
- Integration
- Employee Structure
- Behavior Monitoring

**Sales Analysis**
- ROI Forecasting 
- Sales Forecasting 

**Data**
- Dashboards And Reports
- Historical Data

**Agentic AI - Revenue Operations & Intelligence (RO&I)**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Agentic AI - Sales Planning**
- Autonomous Task Execution
- Multi-step Planning

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Dashboards

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Performance Management**
- Multi-step Planning
- Natural Language Interaction

**Agentic AI - Sales Compensation**
- Natural Language Interaction

**Agentic AI - AI Sales Assistant**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top Xactly Alternatives
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