Xactly Reviews & Product Details

Xactly is the AI-first Sales Performance Orchestration platform built for the world’s most ambitious revenue engines. Building on two decades of industry leadership, Xactly is redefining revenue performance by moving beyond manual management to autonomous orchestration. The platform leverages Xactly Intelligence and a fleet of AI Agents to synchronize the full revenue lifecycle, from planning and design to incentives and forecasting. By unifying these critical work streams into one intelligent system, Xactly enables global enterprises to align strategy with execution and scale with absolute conviction. Transform your revenue engine at XactlyCorp.com.

Seller

Xactly

Discussions

Xactly Community

Languages Supported

Czech, German, English, French, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Russian, Slovak, Spanish, Swedish, Chinese (Simplified), Chinese (Traditional)

Solution Type

All-in-One

Overview by

Andrew Molloy

Used by Blue Medora and 2 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

View More Pricing Information

Xactly Integrations

(5)

Verified by Xactly

Verified User in Marketing and Advertising

Enterprise (> 1000 emp.)

1/14/2026

"Accurate, Transparent Incentive Compensation with Clear Reporting"

5/5

What do you like best about Xactly?

What I like best about Xactly Incent is how well it handles incentive compensation plans. It makes calculations more accurate and transparent, and the reporting helps both admins and sales teams clearly understand payouts and performance. Review collected by and hosted on G2.com.

What do you dislike about Xactly?

Some parts of Xactly Incent feel complex and take time to learn especially when setting up or changing compensation plans. The interface can also feel a bit slow at times, and reporting customization could be more flexible. Review collected by and hosted on G2.com.

What problems is Xactly solving and how is that benefiting you?

Xactly Incent helps us manage complex incentive compensation plans in one place. It automates calculations, reduce manual errors, and makes payouts more accurate and transparent. This saves a lot of time for our team and builds more trust with sales teams since they can clearly see how they incentive are calculated. Review collected by and hosted on G2.com.

Response from Sonia Cabrera Rossi of Xactly

edit

Thank you for taking the time to comment. We are pleased to hear that the product is working well for our customers. I recommend reaching out to the XU team (xactlyuniversity@xactlycorp.com) to get enrolled into training. We have a large catalog of free courses to support you through any challenges you may face with the learning curve! Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education

sheetal m.

Systems Manager

Arts and Crafts

Mid-Market (51-1000 emp.)

9/18/2025

"Xactly Forecasting; AI enhanced Forecasting Approach, but Lacks Modern Infrastructure"

4.5/5

What do you like best about Xactly?

Xactly Forecasting has provided us with accurate and reliable forecasts, making us proactive. We spot business weaknesses, helping us to set actionable insights to mitigate losses. Xactly connects with secure and resilient data sources, helping us to instantly react to changes. The onboarding process is easy and well facilitated by the support team. Review collected by and hosted on G2.com.

What do you dislike about Xactly?

Users who lack skills on modern forecasting tools find it hard to work with Xactly Forecasting. The app is slow to refresh on data updates, which may delay our real-time reporting. Review collected by and hosted on G2.com.

What problems is Xactly solving and how is that benefiting you?

We use Xactly Forecasting to create a historical pipeline, which builds an accurate prediction sequence. We connect Xactly Forecasting with multiple CRMs, helping us consolidate opportunities and leads for our company. The app offers risk analysis, which provides insights on our business visibility and performance metrics. We get rights or access to forecasting data as the company’s stakeholders. Review collected by and hosted on G2.com.

Response from Sonia Cabrera Rossi of Xactly

edit

Thank you for taking the time to comment. We are pleased to hear that the product is working well for our customers. We understand that there is a steep learning curve, and Xactly University is here to help! If you ever need training, please reach out to your CSM or Xactlyuniversity@xactlycorp.com. Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education

Rebecca W.

Strategic Consultant - Focus on Sales Strategy & Planning

Enterprise (> 1000 emp.)

5/12/2026

"Easy Team Collaboration When You Need It"

4/5

What do you like best about Xactly?

The ability to call and work with the team when need. Review collected by and hosted on G2.com.

What do you dislike about Xactly?

Turn around time on certain things. It can take longer than needed. Review collected by and hosted on G2.com.

Erick S.

Sr Manager, Sales Operations

Enterprise (> 1000 emp.)

5/12/2026

"Effortless, Efficient Compensation Team Administration"

5/5

What do you like best about Xactly?

Efficiency of administering compensation teams Review collected by and hosted on G2.com.

What do you dislike about Xactly?

Latency when we are trying to finalize month end Review collected by and hosted on G2.com.

Bac N.

BI Consultant

Mid-Market (51-1000 emp.)

5/12/2026

"Smart Logic That Delivers"

5/5

What do you like best about Xactly?

The logic behind it and simplicity creating plan Review collected by and hosted on G2.com.

What do you dislike about Xactly?

The analytics. It’s so outdated. I’m excited for the ai reporting Review collected by and hosted on G2.com.

Andrew H.

Enterprise (> 1000 emp.)

5/12/2026

"Powerful SPM tool"

5/5

What do you like best about Xactly?

Robust, scalable system capabilities and complexity potential Review collected by and hosted on G2.com.

What do you dislike about Xactly?

Steep learning curve and compartmentalized functions can be difficult to navigate and configure Review collected by and hosted on G2.com.

URVI B.

Small-Business (50 or fewer emp.)

5/12/2026

"Visionary, Secure Leader in the Space"

5/5

What do you like best about Xactly?

Visionary, secure and leader in that space Review collected by and hosted on G2.com.

What do you dislike about Xactly?

Certain elements need consistency, each consultant can build the system very differently Review collected by and hosted on G2.com.

ROBIN H.

Enterprise (> 1000 emp.)

5/12/2026

"Robin Harris Alkreidly"

5/5

What do you like best about Xactly?

The service has been great. The people have been very nice. Review collected by and hosted on G2.com.

What do you dislike about Xactly?

The complexity to use the Connect Portal. Review collected by and hosted on G2.com.

Keenna S.

Enterprise (> 1000 emp.)

5/12/2026

"Everything in One System—Simple and Convenient"

4/5

What do you like best about Xactly?

Having everything in one system and the customer service Review collected by and hosted on G2.com.

What do you dislike about Xactly?

The difficulty in configurations of our plans Review collected by and hosted on G2.com.

Verified User in Computer Software

Enterprise (> 1000 emp.)

3/10/2026

"Great At-a-Glance Dashboards, But Needs More Actionable Widgets"

3.5/5

What do you like best about Xactly?

Dashboard homepages that allow me to see everything at a glance. Review collected by and hosted on G2.com.

What do you dislike about Xactly?

Dashboards should be more actionable without having to go to a new page. Review collected by and hosted on G2.com.

Response from Sonia Cabrera Rossi of Xactly

edit

Thank you for taking the time to comment. We are pleased to hear that the product is working well for our customers. We have taken note of the UI/UX feedback, we we are always looking to improve our product! Thank you, Sonia Cabrera Rossi, Director, Xactly Product Education