# Worktrek Reviews
**Vendor:** Worktrek  
**Category:** [CMMS Software](https://www.g2.com/categories/cmms)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 8
## About Worktrek
WorkTrek (https://worktrek.com) is an enterprise-grade CMMS platform designed to streamline and digitize maintenance operations. It consolidates asset data and tracks upkeep activities, paperwork, history of services, spare parts, asset states, and prices. Additionally, it allows you to generate, allocate, and schedule work orders in one location without dealing with piles of paperwork. The platform also includes task management tools that help you assign and create tasks using its user-friendly web or mobile application. It also lets you view the real-time status of each job and the amount of time your technicians spent on various tasks. With WorkTrek, you can make it easy for customers and staff to submit service requests with just a few clicks via the app or request portal. To avoid minor equipment issues escalating into critical problems that cost your company money, you can also define specific periods for preventive maintenance.



## Worktrek Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Worktrek, benefiting from its straightforward mobile application and responsive support. (7 reviews)
- Users value the **user-friendly mobile app** of Worktrek, enhancing efficiency and streamlining communication with management. (4 reviews)
- Users commend the **responsive customer support** of Worktrek, ensuring quick resolutions and a helpful experience. (3 reviews)
- Users find Worktrek&#39;s interface **intuitive and easy to use** , enhancing task management and communication efficiency. (3 reviews)
- Users love the **simplicity** of Worktrek, finding it easy to manage tasks and updates on-the-go. (3 reviews)
- Asset Management (2 reviews)
- Work Orders (2 reviews)
- Inventory Management (1 reviews)
- Maintenance Tracking (1 reviews)
- Notifications (1 reviews)

**What users dislike:**

- Users find that **asset management requires significant commitment** , recommending service assistance for better organization and setup. (1 reviews)
- Users find **poor organization** in Worktrek, often needing assistance to get properly set up and manage assets. (1 reviews)

## Worktrek Reviews
  ### 1. Perfect for coordinating maintenance tasks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 12, 2024

**What do you like best about Worktrek?**

I love how everything is in one place with this platform. Whether I'm creating, assigning, or making edits to tasks, it's all incredibly simple and easy to supervise. The mobile app is a huge bonus too, especially when I’m out of the office and need to quickly check for updates. Both the web and mobile versions are really well-designed, and the interface is user-friendly all the way through. Kudos to their support team as well, since they resolve any issues or uncertainties in the shortest possible time.

**What do you dislike about Worktrek?**

Honestly, there’s nothing I can say I dislike. From day one, any issues have been quickly addressed, and all new features they’ve introduced have been implemented at a very high level.

**What problems is Worktrek solving and how is that benefiting you?**

Everything is digital, which keeps me organized and on track. We're now more proactive about handling issues before they escalate, saving time and money in the long run. It's also easier to communicate with the technicians and make sure everything gets done on time.

  ### 2. Very satisfied, makes business easier

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gordan P. | Coordinator and administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 27, 2025

**What do you like best about Worktrek?**

Worktrek is flexible. It is easy to adapt it to your needs

**What do you dislike about Worktrek?**

I don't see any flaws at the moment. If there is a problem, it is fixed very quickly. That is very important to me.

**What problems is Worktrek solving and how is that benefiting you?**

The advantage of Worktrek is that I have operational, material and financial business in one place

  ### 3. Simple and easy to use CMMS for maintenance work

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 23, 2024

**What do you like best about Worktrek?**

Simple to use, great user experience, customer support is responsive and happy to help. What really bought me is the mobile app which was easy to use for our technicians. All information about assets and maintenance activites are there to search and export. Scheduled reports make it easy to be on top of things.

**What do you dislike about Worktrek?**

To be honest, I didn't have any issues so far.

**What problems is Worktrek solving and how is that benefiting you?**

WorkTrek helps us track all the maintenance activities carried out on our facilities. We can keep track of labor and parts cost through it. We are able to see our technicians schedule. WorkTrek helped us with being on top of things and resolving issues faster then we used to. It gives us possibility to ask for Quotes from external contractors and keep history of it. We were able to give access to our contracted external contractors with limitied visibility of the data inisde WorkTrek and that way we don't need to copy things from paper and put it into the system.

  ### 4. Perfect software when flexible software is needed

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 25, 2025

**What do you like best about Worktrek?**

Ease of use, excellent customer service and responsiveness. They are open to feedback and want their product to be helpful and constantly improving. Quite large flexibility within the software for a good price.

**What do you dislike about Worktrek?**

Not much to say, honestly. If there were any issues the team is very responsive and is able to release new features that solve those issues.

**What problems is Worktrek solving and how is that benefiting you?**

Keeping track of the entire operation of our service department and maintenance department. From service calls to invoicing.

  ### 5. Great Work Orders and Tasks management system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 12, 2024

**What do you like best about Worktrek?**

Easy to use and keep track of Work that is assigned to me. Application is always working and we didn't have any issues while using it in 3 years. Great customer service that is always willing to help.

**What do you dislike about Worktrek?**

Nothing really to dislike. We didn't have any issues so far while using WorkTrek.

**What problems is Worktrek solving and how is that benefiting you?**

WorkTrek is helping us manage work and stay on top of things. It helped us boost our clients satisfaction of resolving issues they had in rented offices. Previously when we used email/phone/whatsapp it happened that we didn't keep good track of what needs to be done and WorkTrek really helped us with that.

  ### 6. Efficient and straightforward

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 12, 2024

**What do you like best about Worktrek?**

The simplicity.I get all the work orders directly to my phone, with all the info I need, and can easily update the status once the job's done. It's straightforward and cuts down a lot of back and forth with management.

**What do you dislike about Worktrek?**

I have no complaints, any obstacles we faced were resolved in the shortest time possible.

**What problems is Worktrek solving and how is that benefiting you?**

It’s reduced the time I spend on paperwork, allowing me to focus more on the technical side of things. I can finish my work faster and keep track of everything I’ve done without missing anything.

  ### 7. Excellent solution for getting your assets under control

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anthony S. | Board Member, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 24, 2024

**What do you like best about Worktrek?**

Managing two facilities was disorganized and chaotic and with worktrek we. In only stay on top of repairs but we now practically schedule maintenance of our assets.

**What do you dislike about Worktrek?**

Requires commitment to enter assets and would recommend using their services to get up and running born you need help organizing .

**What problems is Worktrek solving and how is that benefiting you?**

Inventory and management of assets.

  ### 8. Easy to use field service application for technicians

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 12, 2024

**What do you like best about Worktrek?**

Intuitive and easy to use mobile aplication. Top notch notifications that alert me about my assigned work.

**What do you dislike about Worktrek?**

Nothing worth mentioning. Application always works.

**What problems is Worktrek solving and how is that benefiting you?**

We receive work orders and tasks through WorkTrek mobile appliaction from out Maintenenace Manager. All work we do is tracked through WorkTrek, no need for physical paperwork anymore whick was always a problem (losing papers, ....)



- [View Worktrek pricing details and edition comparison](https://www.g2.com/products/worktrek/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+11%3A12%3A06+-0500&secure%5Bsession_id%5D=e6c498e9-32e6-4214-8ada-810e5cdb67d9&secure%5Btoken%5D=3eceb5ac3046c52fef9cfcdd813e151647dc774b74bd44b4fdaf6fff2f1d2795&format=llm_user)

## Worktrek Features
**CMMS Platform Features**
- Work Order Management
- Preventative Maintenance (PM)
- Predictive Maintenance (PdM)
- Materials Management
- Equipment Breakdown Reports
- Approval Management
- Task Templates
- Compliance Auditing
- Vendor Management
- Reporting & Dashboards

## Top Worktrek Alternatives
  - [MaintainX](https://www.g2.com/products/maintainx/reviews) - 4.8/5.0 (1,489 reviews)
  - [UpKeep](https://www.g2.com/products/upkeep/reviews) - 4.5/5.0 (1,091 reviews)
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