
There is absolutely nothing good about this product. How can there be when it can’t even perform its core functionality? The work hour tracking is always wrong, internet interruptions are falsely detected, and active time calculations make no sense. A product that can’t get the basics right is a total failure. Review collected by and hosted on G2.com.
I have been a customer of this product for the last 7 months with 9 licenses and I can’t begin to describe how disappointed I am with this product. It’s full of bugs and constant miscalculations. We’ve experienced repeated issues with work hour tracking, internet interruptions being falsely detected, and incorrect active time calculations. Every time we check an employee's work hours, we have to manually cross-verify, only to find this system is wrong.
If you can’t get these core functionalities right, you shouldn’t even be offering this product. It's frustrating, time-consuming, and frankly feels like a complete waste of money. Fix your product or stop charging customers for something that doesn't work. And their customer support is more than worse. Review collected by and hosted on G2.com.
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