# work4all Reviews **Vendor:** work4all **Category:** [ERP Systems](https://www.g2.com/categories/erp-systems) **Average Rating:** 4.7/5.0 **Total Reviews:** 11 ## About work4all work4all is the award-winning all-in-one software that combines commercial functions, communication and document storage, and project management. The clearly arranged work4all desktop displays all information on customers, suppliers or projects as a digital file. Additional functions such as time tracking, warehouse management, ticket management as well as many industry-specific extensions make work4all the central control element of your company. Founded in 1990, with over 1.000 clients and 30 years of experience we are one of the leading CRM/ERP providers in Germany. ## work4all Pros & Cons **What users like:** - Users find the **ease of use** of work4all remarkable, simplifying onboarding and streamlining operations effortlessly. (3 reviews) - Users praise the **smooth integration** of work4all, making it ideal for streamlined CRM and ERP operations. (2 reviews) - Users enjoy the **intuitive interface** of work4all, appreciating its clean menu and ease of use for CRM. (2 reviews) - Users value the **simplicity** of work4all, appreciating its clean design and easy onboarding process. (2 reviews) - Users value the **user-friendly interface** of work4all, which simplifies operations and enhances productivity. (2 reviews) - Accounting (1 reviews) - Accounting Efficiency (1 reviews) - Affordable (1 reviews) - All-in-One Solutions (1 reviews) - Centralization (1 reviews) **What users dislike:** - Users find the **lack of comprehensive customer data layout** frustrating, resulting in time-consuming onboarding for staff. (1 reviews) - Users find the **incomplete information** frustrating, as it complicates onboarding and accessing customer data effectively. (1 reviews) - Users express a need for **more language features** , as translation takes a long time and impacts efficiency. (1 reviews) - Users find the **learning curve steep** , as onboarding and training processes can be time-consuming and inefficient. (1 reviews) - Users find the **lack of language features** in work4all frustrating, causing delays in their translation tasks. (1 reviews) - Non-intuitive (1 reviews) - Outdated Technology (1 reviews) - Overwhelming Experience (1 reviews) - Performance Issues (1 reviews) - Time Consuming (1 reviews) ## work4all Reviews ### 1. We started with Work4All 8 years ago, we were able to grow with it and adapt to all circumstances. **Rating:** 5.0/5.0 stars **Reviewed by:** Dr. Louis B. | Zahnarzt & Implantologe, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2023 **What do you like best about work4all?** Over all the years we have been using Work4all (8 years), our company has been in various stages. Starting as a 2-man office, we have grown to over 20 employees. Organization is essential with such growth. Employee administration, CRM overview, prioritization of customers, and even weekly to-dos can be perfectly integrated into Work4all. Without my tidy desk (user interface), I can't even leave the office anymore :D. Due to the organized to-dos, unfortunately, there is always something to do, and the name does the program justice! **What do you dislike about work4all?** Difficult question, when one has been stuck for so many years and naturally doesn't look to the right or left and doesn't check out other programs. Even though the design has been adjusted repeatedly and updates come in quite regularly, the design could certainly be improved a bit more. But according to our direct contact person, this will probably be the case very soon! **What problems is work4all solving and how is that benefiting you?** Above all, the organization of our sales, especially the primarily telephone contact with the contacts, is crucial for us! This must be managed and properly presented. The program guides this so that every holiday replacement immediately knows where the colleague was last involved. ### 2. Perfect for medium-sized businesses with growth plans **Rating:** 5.0/5.0 stars **Reviewed by:** Lennart K. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2023 **What do you like best about work4all?** We have been using W4A as our CRM and ERP for over 10 years now and are especially impressed by the support and flexibility. Since we implemented W4A, our company has almost doubled in revenue, staff, and thus workload, which naturally increased the demands on our CRM. With each passing year, we have been happier with our decision, as we have noticed that the software was able to perfectly scale with this growth or even enabled it in some cases. The tool can essentially cover every important use case and comes with extremely fast support. As a result, our entire company now runs on W4A, and we are much closer to our customers. Personally, I also particularly like the openness and the possible interfaces to other providers like Tableau, which allows for even more customized dashboarding. All in all, a very versatile, simple software with a good team in the background. We are very satisfied. **What do you dislike about work4all?** In recent years, it has been noticed that the desktop version reaches its limits here and there. However, the normal business operations were not disrupted by this. Since the team at W4A is always very customer-oriented and has always listened patiently to our feedback, these small issues are now being addressed. The initial experiences with an upcoming update have already been very encouraging and make us look forward to more. **What problems is work4all solving and how is that benefiting you?** - perfect arrangement of customer data at a glance - easy customer communication via emails or similar directly through the tool - growth is enabled/simplified by good organization - good internal task management, so nothing gets overlooked - CRM & ERP in one - digital time tracking for technicians, so that even technicians understand it well - extremely good & fast support - 1 tool for everything: even scheduling and route management works well through the tool - our salespeople complete all offers/orders/invoices in W4A, so nothing gets lost ### 3. Top all-in-one software solution for medium-sized businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Flo H. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2023 **What do you like best about work4all?** I have been enthusiastic about work4all since day one. The software solution has proven to be extremely practical, as it covers all steps from initial contact to accounting in a single solution. The onboarding was smooth and uncomplicated, and I was pleasantly surprised that it required less effort than expected. Especially the training of my employees went smoothly, which is not always the case with other solutions. Overall, I am extremely satisfied with the software. It is time-saving and efficiency-enhancing, allowing my team to complete their work much more easily. For all these reasons, I can wholeheartedly recommend work4all. If someone is looking for a modern, efficient, and comprehensive solution, this software is definitely the right choice. **What do you dislike about work4all?** I can't really say much, as I mentioned, I'm a big fan from the very beginning. We are now migrating to the cloud solution, and so far we are also being very well supported by the team. **What problems is work4all solving and how is that benefiting you?** In principle, it replaces many different solutions that we would otherwise have to onboard, integrate, maintain, and train our employees on individually. ### 4. Full functionality, easy operation, all information at a glance **Rating:** 5.0/5.0 stars **Reviewed by:** Denis B. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2023 **What do you like best about work4all?** High user-friendliness, range of functions, quick overview of the most important information. On one hand, management, management, and controlling receive all the information they need, and on the other hand, all employees enjoy working with work4all and appreciate the user-friendliness and quick access to all important functions. **What do you dislike about work4all?** In the sales process, the topic of customer mailing could be simplified. The introduction of the web version in 2023 was a big step and closed an important gap. By allowing the simultaneous use of the web version and the traditional desktop version, the user is once again placed at the center, which makes life easier for the entire team. **What problems is work4all solving and how is that benefiting you?** work4all maps all commercial processes in the company and is our most important tool in daily business. Sales, customer service, project management, purchasing, controlling, planning, preparatory accounting, etc. ### 5. Collaboration Solution Alternatives **Rating:** 4.5/5.0 stars **Reviewed by:** Sibila D. | Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2023 **What do you like best about work4all?** The team at work4all has always been customer-focused and receptive to feedback. I've already had experiences with their update, and I'm eagerly looking forward to discovering more. **What do you dislike about work4all?** The system lacks a comprehensive layout of customer data. Onboard employees individually for solutions and train them, as it can be time-consuming. **What problems is work4all solving and how is that benefiting you?** This software is helpful as it automates tasks. It's customized according to our requirements. Thanks a lot, work4all. ### 6. First Class CRM tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2023 **What do you like best about work4all?** We have been using Work4all for four years now and are extremely happy. Unlike our previous CRM system, we don't need additional tools to cover all the functions. Above all, we were impressed by the range of functions and the user interface. This made it very easy for our employees to get up to speed. Last but not least, this is also due to the good customer support. We are completely satisfied! **What do you dislike about work4all?** The previous desktop version is not necessarily up to date. However, we could already use the new version, which again convinced us very much. **What problems is work4all solving and how is that benefiting you?** We use work4all for the first contact with the customer, through the preparation of offers, to invoicing and accounting. ### 7. I had a very good experience to use work4all software **Rating:** 4.5/5.0 stars **Reviewed by:** Aditi T. | Associate Quality Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2023 **What do you like best about work4all?** Best for CRM & ERP, using this tool for CRM was very useful. I like the smoothness of tool **What do you dislike about work4all?** I like almost every feature in this, we can work on smoothness more. **What problems is work4all solving and how is that benefiting you?** Benefiting in CRM and in time tracking, was trying to solve time tracking, time tracking is really benefiting in the market and helping to solve many problems. Business can be increased by this ### 8. Incredible Product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2023 **What do you like best about work4all?** Integrated software that can do many things, from marketing, communication, document management to Datev integration and much more. Easy Onboarding, fair prices and great customer support **What do you dislike about work4all?** An older desktop application but a new application just launched which is much faster and modern. **What problems is work4all solving and how is that benefiting you?** It simplifies and integrates 5 to 7 tools in one, which I would otherwise have to use multiple applications for. I have a great overview of all the data required to run my business ### 9. A One-Stop CRM Solution for SMBs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2023 **What do you like best about work4all?** - Fully integrated software covers everything from initial contact to accounting in one place. This consolidation saves time switching between apps. - Replaces up to 7 tools that customers may currently use, streamlining business operations. - Simple onboarding and training relative to other CRM platforms makes it easy to get started. - Pricing is fair and transparent compared to competitors. **What do you dislike about work4all?** The legacy desktop application feels a bit dated, however work4all recently launched a new modern and fast product to address this. **What problems is work4all solving and how is that benefiting you?** By replacing multiple tools with a single solution, work4all makes it easier to get a unified view of customers and automate processes across sales, marketing, customer service and accounting. ### 10. Hard to translate to english but very useful **Rating:** 2.5/5.0 stars **Reviewed by:** Guillermo C. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2023 **What do you like best about work4all?** This has a very clean menu and self explainatory. **What do you dislike about work4all?** To translate takes me a long time need more language futures. **What problems is work4all solving and how is that benefiting you?** this helps me with my budget in what needs to be spend and retain ### 11. Awesome software that replaces large parts of the process **Rating:** 5.0/5.0 stars **Reviewed by:** Levent A. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2023 **What do you like best about work4all?** Integrated software that helps do the whole process from invoicing to collecting **What do you dislike about work4all?** Very oldschool interface, needs a revamp **What problems is work4all solving and how is that benefiting you?** It replaces many tools that we previously used. It helps reduce costs and have an integrated solution. - [View work4all pricing details and edition comparison](https://www.g2.com/products/work4all/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+08%3A37%3A04+-0500&secure%5Bsession_id%5D=346f6fc7-d53f-4701-8744-8df6cfce2c4f&secure%5Btoken%5D=9e443d3f424222071de64e81804fcaa6cf58f679dd9b798dc582c62be4e432a5&format=llm_user) ## work4all Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Automation** - Process Automation **Accounting** - Chart of Accounts - AP Automation - AR Automation - Journal Entries - Tags & Dimensions - Cash Management - Payment Batches - Payments Scheduling - Payment Settlements - Payment Methods **Accounting** - AP Automation - AR Automation - Audit Trail - Budgeting / Forecasting - Collections Automation - Financial Statements - Invoice Customization - Journal Entries - Monitor Cash Positions - Multi-Entity / Consolidation - Payment Processing - Recognition Rules - Reconciliations - Tags / Dimensions - Payments Scheduling - Payment Batches - Payment Settlements - Payment Methods **Accounting** - Chart of Accounts - AP Automation - AR Automation - Journal Entries - Tags & Dimensions - Cash Management - Project Accounting - Fixed Assets - Payment Batches - Payments Scheduling - Payment Settlements - Payment Methods **Management** - Approval - Communication - Documents - Receipt of Goods **Agentic AI - Project-Based ERP** - Autonomous Task Execution - Decision Making **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options **Inventory & Warehouse** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations **Back Office** - Allocation - Asset Register - Lean Management - Maintenance - Organization Management - Payroll - Portfolio Mix - Purchase Orders - Requisition - Shift Scheduling - Sourcing - Status - Time & Attendance Tracking - Warranty Management **Project Management** - Project Maps - Baselining / KPIs - Project Budgeting - Workflow - Cost Tracking - Risk Analysis - Resource Management **Planning** - Processses - Contracts - Content - Requisition **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task - Billable Time Rate Management **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation **Purchasing** - Demand - Purchase Orders - In Transit - Receiving **Front Office** - ATP - Checkout Process - Configuration Rules - Contact & Account Management - Customer Portal - Field Service Booking - Field Service Dispatch - Product & Price List Management - Product Catalog - Promotions and Discounts - Quote & Order Management - Returns / Refunds - Storefront Design Tools - Territory & Quota Management - Tickets - Visual Configuration **Sales & Marketing** - Customer Master - Order History - Credit Limits - Pricing & Discounts - Proposals **Invoice Management** - Capture - Supplier Portal - Repository **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition **Monitoring** - Regulations Enforcement - Compliance Monitoring - Integration **Sales & Marketing** - Customer Master - ATP - Order History - Returns - Credit Limits - Pricing & Discounts **Integration** - Breadth of Partner Applications - Data Import and Export Tools - Integration APIs **HR** - Payroll - Workforce Management - Time & Attendance **Supplier Management** - Evaluation - Selection - Risk Management **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Manufacturing** - WIP - Work Orders - MRP - BOM - MPS - Shop Floor **Logistics** - Centralized Inventory Database - In Transit - Inventory Forecasting - Inventory Pricing and Costing - Inventory Reporting - Inventory Tracking / Ordering - Picking Methods - Picking Planning - Receiving - Shipping Options **Procurement** - Requisitions - Purchase Orders - Subcontractor Management - Project Procurement - Supplier Management **Execution** - Sourcing - Purchasing - Invoicing **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Quality Management** - Inspections - Rework - Waste - Defects **Platform** - Customization - Internationalization - Output Document Generation - Performance and Reliability - User, Role, and Access Management - Workflow Capability **Content Management** - Document Management - Collaboration - Taxonomy - Contract Creation - Subcontracts - Costs **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance - Submittal **Mobile Time Tracking** - Time Tracking **Distribution** - Picking & Packing - Shipping - Tracking **Production** - BOM - Defects - Identify Demand - Inspections - Manage Resources - MPS - MRP - Production Plans - Rework - Shop Floor - Waste - WIP **Analytics** - Earned Value - Project Optimization - ROI and Forecasting **Supplier Information** - Profiles - Qualifications - History **Generative AI** - AI Text Generation **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **HR** - Payroll - Workforce Management - Time & Attendance **Reporting & Analytics** - Custom Reporting - Dashboards - Integration **Analytics** - Visibility - Performance - Spend - Due Dates - KPIs **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Offline **Integration** - Accounting - Payments - ERP - Procurement **Generative AI ** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Purchasing** - Proactive Assistance - Decision Making **Agentic AI - ERP Systems** - Decision Making **Agentic AI - Discrete ERP** - Cross-system Integration - Natural Language Interaction - Decision Making ## Top work4all Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,576 reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) - 4.1/5.0 (4,597 reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - 4.4/5.0 (840 reviews)