---
title: Wiser Solutions Reviews
meta_title: 'Wiser Solutions Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 63 reviews by the users' company size, role or industry to
  find out how Wiser Solutions works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 63
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Commerce
  url: https://www.g2.com/categories/commerce
---

# Wiser Solutions Reviews
**Vendor:** Wiser Solutions, Inc.  
**Category:** [Omnichannel Commerce Software](https://www.g2.com/categories/omnichannel-commerce)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 63
## About Wiser Solutions
Wiser Solutions® is the global leader in Commerce Execution SaaS products. Our Commerce Execution Suite provides brands, retailers, brokers, and distributors with the intelligence needed to make better decisions, online and in-store. Wiser’s platform supports a variety of use cases, from market awareness and price management to shelf intelligence and retail execution. Why is Wiser the trusted retail analytics provider of over 800 brands and retailers around the world? Better data. Our mission is to build services that capture and present the most accurate and actionable information from millions of websites and tens of thousands of physical stores. Wiser’s near real-time intelligence offers multichannel visibility to optimize daily and hourly revenue, margin, and marketing-related strategies. Learn more at www.wiser.com and follow @wiserinc.



## Wiser Solutions Pros & Cons
**What users like:**

- Users value Wiser Solutions for its **comprehensive solutions** that deliver actionable data to enhance business decision-making. (2 reviews)
- Users praise the **speedy resolution** and support for addressing various customer issues effectively. (2 reviews)
- Users value the **ease of use** of Wiser Solutions, enjoying its intuitive design and friendly interface for data analysis. (2 reviews)
- Users appreciate the **intuitive design** of Wiser Solutions, enabling quick data analysis with a friendly interface. (2 reviews)
- Users value the **quick solutions** provided by Wiser Solutions, enhancing their experience with speedy problem resolution. (2 reviews)
- Users value the **intuitive design** of Wiser Solutions, appreciating its ease of navigation for data analysis. (2 reviews)
- Users value the **intuitive design** of Wiser Solutions, which simplifies data analysis and enhances overall usability. (1 reviews)
- Analytics (1 reviews)
- Analytics Technology (1 reviews)
- Automation (1 reviews)

**What users dislike:**

- Users find Wiser Solutions **not intuitive** , reporting complexities that challenge newcomers and hinder effective use of tools. (3 reviews)
- Users find Wiser Solutions **not user-friendly** , describing it as complicated and challenging for newcomers to navigate effectively. (3 reviews)
- Users find the **complexity of Wiser Solutions** to be overwhelming, especially for newcomers trying to navigate the site. (2 reviews)
- Users feel that Wiser Solutions suffers from **poor user experience** and require a more attractive user interface. (2 reviews)
- Users find the **implementation complex** , causing difficulties for newcomers navigating the site effectively. (1 reviews)
- Users find that **difficult learning** curves hinder effective onboarding and usage of Wiser Solutions for newcomers. (1 reviews)
- Users find the **difficult learning process** for Wiser Solutions challenging, especially for newcomers trying to adapt. (1 reviews)
- Difficult Navigation (1 reviews)
- Difficult Setup (1 reviews)
- Insufficient Insights (1 reviews)

## Wiser Solutions Reviews
  ### 1. Wiser was a great partner

**Rating:** 4.0/5.0 stars

**Reviewed by:** Matthew H. | HR Business Partner - Customer Development, Consumer Goods, Enterprise (> 1000 emp.)

**Reviewed Date:** April 16, 2019

**What do you like best about Wiser Solutions?**

Was made the process simple. Our sales team has to worry about selling and Wiser understood that. This was a priority for us but their team helped step by step to make this as simple as possible for our team. Results were easy to pull. 

**What do you dislike about Wiser Solutions?**

For us, it was not a Wiser issue. We needed to figure out what to do with the data we received. Wiser was great. 

**What problems is Wiser Solutions solving and how is that benefiting you?**

We were looking to fix on shelf availability (OSA) on the weekends. 

  ### 2. Wiser solutions above the rest

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alexander L. | President and CEO, Retail, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 11, 2019

**What do you like best about Wiser Solutions?**

Wiser's customer service has always been superior in terms of responsiveness. We believe that the product has consistently given us a competitive advantage.

**What do you dislike about Wiser Solutions?**

The product could use some updates to better take advantage of current Amazon technologies.

**What problems is Wiser Solutions solving and how is that benefiting you?**

Wiser has helped us be more responsive to market pricing and ultimately improve our margins.

  ### 3. Intuitive design, easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 12, 2019

**What do you like best about Wiser Solutions?**

The ability to add and remove competing sites makes it super easy

**What do you dislike about Wiser Solutions?**

Cannot always differentiate between 1st party and 3rd party offers on sites like walmart

**Recommendations to others considering Wiser Solutions:**

NA

**What problems is Wiser Solutions solving and how is that benefiting you?**

Remaining competitive in a price erosion web space

  ### 4. Great for staying competitive in the marketplace

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Industrial Automation | Enterprise (> 1000 emp.)

**Reviewed Date:** April 12, 2019

**What do you like best about Wiser Solutions?**

The ability to direct compare in the global marketplace.  Understand our competition and adjust our strategy for staying competitive. Also allows us to see who is selling our products.

**What do you dislike about Wiser Solutions?**

I do not have any negative comments about the service, it has provided me well with information around our parts

**What problems is Wiser Solutions solving and how is that benefiting you?**

We are understanding our Industry space both with product and pricing

  ### 5. Great Service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Wholesale | Enterprise (> 1000 emp.)

**Reviewed Date:** April 12, 2019

**What do you like best about Wiser Solutions?**

Easy to use interface.  Everything you need is in one place. 

**What do you dislike about Wiser Solutions?**

More frequent updates would be preferred, but not necessary.

**What problems is Wiser Solutions solving and how is that benefiting you?**

Finding the correct comp prices so that we can properly price out our products to our customers. 

  ### 6. On top of the business!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Motion Pictures and Film | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 18, 2018

**What do you like best about Wiser Solutions?**

It privides the best features for my employees and me to discover opportunities and optimize our prices based on what our competitors are doing and I love the fact that I can also set advanced repricing rules that take into account mu own company data along with competitor data for maximum price optimization.

**What do you dislike about Wiser Solutions?**

Maybe one thing to mention is the price. But after some days, we realized it was totally worth it and one of the best investments a company can do

**What problems is Wiser Solutions solving and how is that benefiting you?**

Our main goal is to remain competitive and be on top of our competitors' price changes. WiseMapper helps us constantly to keep our pricing up-to-date  and because of the market is very price-sensitive, that is important. 

  ### 7. Great for comparison

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 21, 2018

**What do you like best about Wiser Solutions?**

I love that Wisepricer is very user friendly. I love being able to compare our prices to competitors prices in a easy manner. Very well laid out and organized. 

**What do you dislike about Wiser Solutions?**

I don't really dislike anything. Everything is very well done with this program. 

**Recommendations to others considering Wiser Solutions:**

If you are looking for a product that will help you have more competitive prices on your products then this is the one you need. 

**What problems is Wiser Solutions solving and how is that benefiting you?**

Wisepricer allowed me to better price our products because I could see competitors prices and price ours at a more competitive rate. 

  ### 8. RW3 InStore Retail Execution Suite 2 Year Current User 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.)

**Reviewed Date:** April 30, 2018

**What do you like best about Wiser Solutions?**

I like how easy the SmartCall App I use within the Suite streamlines the sales process for me. I know exactly where I need to go each day and what exactly I need to check in each store call that I make. There is room for me to leave comments and take pictures and save them to later view through the Suite photo gallery so that I can keep track of all information. 

**What do you dislike about Wiser Solutions?**

Sometimes the SmartCall App that I use within the Retail Execution Suite will glitch and information that I have previously marked as being in distribution will uncheck its self. 

**What problems is Wiser Solutions solving and how is that benefiting you?**

I use the InStore Retail Execution Suite every day for my job. It makes sales calls a lot more seamless. It allows me to easily detect what I need to accomplish on each sales call with the SmartCall APP. I am able to identify current products that need to be in distribution for a certain store that is not as well as tells me what new products need to be at a store. I am easily able to identify my territory and what stores need to be attended to, to ensure I meet all of my sales goals! 

  ### 9. Wonderful Product!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rebecca S. | Consultative Sales, Retail, Enterprise (> 1000 emp.)

**Reviewed Date:** November 25, 2017

**What do you like best about Wiser Solutions?**

I used this product when working my retail positions at Men's Wearhouse and Dick's Sporting Goods - it is a great way to show people prices!  When you work retail there are so many products/prices to keep track of so having this is a big help!  It really increases your customer service experience with customers and I believe this can help increase your company's sales over time. 

**What do you dislike about Wiser Solutions?**

I honestly never used the products long enough to tell if there was any problems - I really enjoyed the product.  I have only heard great things about the product thus far. 

**Recommendations to others considering Wiser Solutions:**

Great product if you want to increase the amount of customers coming to your company!

**What problems is Wiser Solutions solving and how is that benefiting you?**

We used this product to help eliminate pricing discrepancies when helping customers purchase products.  The ease of use was extremely helpful.  When I worked at Dick's all you needed to do was put the bar code underneath the scanner and it automatically gave the customer and myself the correct pricing; customers did not argue the price.  I also liked how you could search additional products available in different stores because sometimes customers needed a different product;  this increased our customer service and I believe this helped increased Dick's sales. 

  ### 10. Works ok, could be better

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 27, 2018

**What do you like best about Wiser Solutions?**

Good for crowdsourcing data from many users across the country, but can take time to gather all the data

**What do you dislike about Wiser Solutions?**

Interface is clunky and not intuitive, could be more straightforward

**Recommendations to others considering Wiser Solutions:**

Consider similar services, but note that each works slightly different. This is important to consider based on who your end user is and what you're trying to accomplish. 

**What problems is Wiser Solutions solving and how is that benefiting you?**

Crowdsourcing data for a low cost and from multiple geographies and demographics

**Official Response from Chris  Angell:**

> Hi,

Thank you for the feedback. We're actively releasing updates and we'd welcome your thoughts on our latest work.  cangell@wiser.com

Chris A Angell, VP Marketing

  ### 11. Saved so much time and made us more money.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2017

**What do you like best about Wiser Solutions?**

The customer service of the Wiser representatives, as well as the robustness of the software in helping us  stay competitive price-wise. 

**What do you dislike about Wiser Solutions?**

At first, the price-point was a bit difficult for us to pay for, but once the benefits we saw justified the pricing that issue was long gone.

**What problems is Wiser Solutions solving and how is that benefiting you?**

We were having difficulty updating the pricing of all the SKUs on Amazon and other online channels (including an ecommerce store we ran). Our competitors were constantly offering discounts, sales and deals. We wanted to remain competitive and had to be on top of our competitors' price changes. Wisepricer (Wiser) helped us keep our pricing up-to-date and we saw an increase in sales almost immediately, since our market is very price-sensitive and shoppers are prone to compare pricing with our competitors.

  ### 12. Best out there

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kayla C. | CSR, Retail, Enterprise (> 1000 emp.)

**Reviewed Date:** October 25, 2017

**What do you like best about Wiser Solutions?**

It's so easy to use! And keeps me organized 

**What do you dislike about Wiser Solutions?**

Maybe could use a different layout. But hardly anything to dislike 

**What problems is Wiser Solutions solving and how is that benefiting you?**

Everything! 

  ### 13. Market insight against competitors is key

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nicholas S. | President, Internet, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 08, 2015

**What do you like best about Wiser Solutions?**

I appreciated finally having access to something beyond a spreadsheet showing how our products and prices stacked up against key competitors. Customers are making this comparison on a daily basis so if you're not monitoring it then don't expect to win. I also appreciated the customizations that wiser was able to make for us by scraping data from certain competitors in certain markets. They were able to build a fully landed cost model which showed the true price of the product and shipping to ensure we accounted for all aspects the customer had to pay. 

**What do you dislike about Wiser Solutions?**

Honestly there is not a lot to dislike. While we did have small quirks from time to time the wiser support team was really great about addressing them quickly.  Maybe one thing to mention is taking the time to inspect changes be platform is making based on your rules. It's great to have a set it and forget it mentality but still needs time from someone who is responsible for monitoring what changes are happening. 

**What problems is Wiser Solutions solving and how is that benefiting you?**

We work on a cost plus pricing model and that fits in the wheelhouse of what this product was built for.  It allows us to take our cost plus pricing one step further and use a COST PLUS MARKET price to account not just for a fixed margin but for what the market is doing to ensure our product pricing is competitive when it can be. 


## Wiser Solutions Discussions
  - [Does Wiser Solutions offer a free trial?](https://www.g2.com/discussions/free-trial-b398d899-6022-43ec-9c5a-3d0c64a82f07) - 1 comment, 2 upvotes
  - [What is Wiser Solutions?](https://www.g2.com/discussions/about-wiser-solutions) - 1 comment, 2 upvotes

- [View Wiser Solutions pricing details and edition comparison](https://www.g2.com/products/wiser-solutions/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-22+12%3A04%3A28+-0500&secure%5Bsession_id%5D=7588d2e6-b380-4816-9afc-6de46865197d&secure%5Btoken%5D=02b9b898fa8d93c0c68ae5cc7c33f1fe23e8c409857b5ce5e2af23dae78a57ad&format=llm_user)

## Wiser Solutions Features
**Promotions**
- Planning
- Campaigns
- Funds Allocations
- Alignment

**Integration**
- Import
- Export
- APIs

**Platform Additional Functionality**
- Dashboard
- Cloud

**Identification**
- Monitoring
- Violations

**Planning**
- Strategy
- Activities
- Territory Management

**Data Management**
- Data Types
- Consolidation
- Cleansing
- Validation
- Correction

**Brand Signals**
- Comparison
- AI
- Brand Health

**Data Management**
- Consolidation

- Data types

- Correction
- Cleansing
- Validation


**In-store tasks - Retail Task Management Software**
- Logistic activities
- Order management
- Shelf replenishment
- Inventory and price check
- Stock auditing
- Store audit and compliance

**Platform - Pricing**
- Dynamic Pricing
- Customer Segmentation
- Price Execution
- Price Management
- Price Monitoring
- Approved Workflows
- Pricing Analytics
- Omnichannel Pricing

**Optimization**
- What-if Scenarios
- Recommendations
- Adjustments
- Data Harmonization
- Strategic Analysis
- Optimization Models
- Forecasting

**Store Management**
- Localization
- Marketplaces

**Platform Data**
- Visualization
- Platform Search
- Dashboard
- Alerts and Notifications

**Enforcement**
- Communication
- Plans
- Track

**Execution**
- Collaboration
- Field Execution
- Data Collection

**Reporting**
- Reports & Analytics
- Data Transfer Tools

**Analytics**
- Forecasting
- KPIs
- Dashboards
- Integration

**Brand Analytics**
- Trend Analysis
- Tracking

**Analytics**
- KPIs
- Forecasting
- Reports and Dashboards
- Predictive analytics

**Task management - Retail Task Management Software**
- Task tracking
- Task planning and execution
- Task allocation

**Integration - Pricing**
- ERP Integration
- Integration API
- CRM Integration

**Analytics**
- Lost Opportunities
- ROI
- Forecasting

**Platform Basics**
- Reporting
- Interoperability
- Performance

**Performance**
- Team
- Retailer
- Compliance

**Mobile**
- Mobile dashboard
- Mobile application

**Generative AI**
- AI Text Generation

**Analytics and reporting - Retail Task Management Software**
- Task reporting
- Replenishment visibility
- Shrinkage reporting

**Artificial Intelligence - Pricing**
- Price Optimization
- Personalized Pricing
- Real-time Insights

**Agentic AI - Pricing**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction

**Agentic AI - Online Marketplace Optimization Tools**
- Cross-system Integration
- Natural Language Interaction

**Campaigns**
- Plan
- Execution
- Tracking
- Opportunities 

**Platform Additional Functionality**
- Cloud
- On-Premise

**Agentic AI - Retail Intelligence**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Marketing - Trade Promotion Management**
- Strategy
- Collaboration
- ROI
- KPI
- Analytics

**Integration **
- Marketplace
- Retail POS
- Other software

**Generative AI**
- AI Text Generation

**Agentic AI - Retail Analytics**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Omnichannel Features **
- Retail Management
- POS Integration
- Social Media Integration
- Customer Service Integration
- Marketing Tools
- E-commerce Integration
- ERP Integration

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