# Web Shop Manager Reviews **Vendor:** Webshopmanager **Category:** [Automotive Digital Retailing Software](https://www.g2.com/categories/automotive-digital-retailing) **Average Rating:** 5.0/5.0 **Total Reviews:** 3 ## About Web Shop Manager Web Shop Manager is a leading automotive eCommerce platform and web development agency designed to help businesses scale online sales without increasing payroll overhead. Founded in 1999, we have spent over two decades perfecting the tools needed to navigate the complex world of aftermarket parts. The Automotive Specialist Advantage. Unlike generic eCommerce platforms, Web Shop Manager is built specifically for the data-heavy requirements of the automotive industry. We enable merchants to provide an intuitive shopper experience that simplifies the process of finding the right parts for any vehicle. Core Features Include: \* Year-Make-Model Lookup: Native, high-speed fitment search. \* Fitment Verification: Product series that ensure customers buy the right part the first time. \* Automated Operations: From order fulfillment to data updates, we automate the "heavy lifting." \* B2B & Enterprise Tools: Specialized B2B pricing, portals, and core charge management. \* Growth-Ready Tech: Faceted search, fraud protection, and a fully customizable CMS. Support You Can Trust. Every client benefits from our US-based support team, available via live chat or tickets. With a 99.5% uptime guarantee and a deep network of industry partners, we don't just provide a platform, we provide a foundation for your long-term digital growth. ## Web Shop Manager Reviews ### 1. I skipped the Bandaids **Rating:** 5.0/5.0 stars **Reviewed by:** Leah M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2021 **What do you like best about Web Shop Manager?** I worked for a company that was determined to "save money" by not hiring a great company to build their site. They used a myriad of services that didnt work together, caused a ton of back end issues as well as frustration on the employee side and ultimately the consumer side. Literally nothing worked together. When I started my own online company I searched for the best company to give us what we need up front to eliminate the need to bandaid streamlining situations. With Web Shop Manager we went straight to the top. Their whole package works together seamlessly. The designers were easy to work with and the onboarding process for our information as well as products was extremely simple. Their storefront and backend are smart and intuitive. You don't feel like an idiot fumbling around to find stuff and in the event you can't figure it out, they have an entire index to look up your question which saves everyone a ton of time. Honestly you get the best bang for your buck here and all of the employees are top notch and super helpful. **What do you dislike about Web Shop Manager?** The absolute only complaint I have is the search feature. Sometimes it has to be spot on to give you the results you want. However, I hear they are working on that so stay tuned. **What problems is Web Shop Manager solving and how is that benefiting you?** Pick, pack and ship. Web presence that looks legit. All of our orders in one place. ### 2. Great platform for automotive e-commerce **Rating:** 5.0/5.0 stars **Reviewed by:** Eszter D. | Director Of Ecommerce, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2021 **What do you like best about Web Shop Manager?** We have been with WSM for over 6 years and moved all our brands to this platform. They are experts when it comes to automotive e-commerce! We moved to the new Enterprise plan this year and we could not be happier with the dedicated customer service manager who is helping us constantly improving our site and marketing efforts. **What do you dislike about Web Shop Manager?** We are excited to see more integrations (for example Sendlane) in the future so we can fully utilize e-commerce marketing solutions with WSM. **Recommendations to others considering Web Shop Manager:** If customer service and tech help are important to you, WSM is a great choice! **What problems is Web Shop Manager solving and how is that benefiting you?** The year-make-model lookup and search are very useful on the site helping customers with quickly finding the right products for their vehicle. The platform is highly customizable and mobile-friendly. ### 3. WSM is most definitely one of the best decisions of my career! **Rating:** 5.0/5.0 stars **Reviewed by:** Clayton E. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2021 **What do you like best about Web Shop Manager?** I love how innovative they are, willing to help, the type of websites they design and how they truly are geared towards the customer. **What do you dislike about Web Shop Manager?** WSM is expensive but they are very well worth it. Good things do not come cheap and they are well worth the price. **What problems is Web Shop Manager solving and how is that benefiting you?** I am solving issues with having a poorly designed website prior to hiring webshop manager. After using WSM i have seen a very great increase in sales. Always remember it takes money to make money and they are willilng to work with you on your budget as long as they are allowed/able too. Having a bigger company on. your side most definitely has it's plus. you get a whole team of people to help you and you can sit back and run your site how you want. ## Web Shop Manager Discussions - [What is Web Shop Manager used for?](https://www.g2.com/discussions/what-is-web-shop-manager-used-for) - [View Web Shop Manager pricing details and edition comparison](https://www.g2.com/products/web-shop-manager/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+14%3A01%3A05+-0500&secure%5Bsession_id%5D=0930361d-f136-4383-8f42-0c378ae2866b&secure%5Btoken%5D=6f4d23db1fc66b9eaaf5f3f816723ccee21c577829d09b1a1e6b145abd700de9&format=llm_user) ## Web Shop Manager Features **E-commerce** - Online Store - Branding - Search - Inventory **Sales** - Lead Management - Deals - Configurator **Retailing** - Digital - In-Store - Virtual Showroom **Financing** - Credit Application - Loan Application **Analytics** - Buyer Satisfaction - Sales Performance **Agentic AI - Automotive Digital Retailing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Web Shop Manager Alternatives - [Dabadu XRM](https://www.g2.com/products/dabadu-xrm/reviews) - 5.0/5.0 (129 reviews) - [Upstart Auto Retail](https://www.g2.com/products/upstart-auto-retail/reviews) - 4.8/5.0 (34 reviews) - [Spyne](https://www.g2.com/products/spyne/reviews) - 4.6/5.0 (32 reviews)