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Cox Automotive Digital Retailing Reviews & Product Details

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Cox Automotive Digital Retailing Reviews (6)

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Cox Automotive Digital Retailing Reviews (6)

3.9
6 reviews
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Debra S.
DS
Debra S.
Internet Manager
Mid-Market (51-1000 emp.)
Originally submitted 3/30/2023
"Best by far in the Industry"
5/5
What do you like best about Cox Automotive Digital Retailing?

They are at the top with,always improving to assist dealers. From the performance managers that are one on one, that know what is out there in our fields to share with us. They truly are collaborating more and more to make it easy for us. Review collected by and hosted on G2.com.

What do you dislike about Cox Automotive Digital Retailing?

Nothing, as we have been with them for many years, and grown YOY. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Did the Job"
2.5/5
What do you like best about Cox Automotive Digital Retailing?

Lots of options. They pretty much have everything you would need to get your job done. Review collected by and hosted on G2.com.

What do you dislike about Cox Automotive Digital Retailing?

So far for the needs I have and what I use it for it's all good. Review collected by and hosted on G2.com.

Howard I.
HI
Howard I.
Marketing Director
Mid-Market (51-1000 emp.)
"Previous customer of Cox (Dealer.com) Digital Retailing Tools"
4.5/5
What do you like best about Cox Automotive Digital Retailing?

Cox is a large company and has many tools in their arsenal. Digital retailing is one of them. They have many experts in many fields that can answer almost every question you might have. Review collected by and hosted on G2.com.

What do you dislike about Cox Automotive Digital Retailing?

Unfortunately, since they are so large and have so many clients in your DMA, there is almost a conflict of interest. Each campaign is similar and does not give you the competitive edge. Review collected by and hosted on G2.com.

Gina C.
GC
Gina C.
Owner Loyalty Director
Enterprise (> 1000 emp.)
"Everything I need all in one place."
5/5
What do you like best about Cox Automotive Digital Retailing?

Vin Solutions is great for all my staff. They have everything they need to make their jobs more efficient. Review collected by and hosted on G2.com.

What do you dislike about Cox Automotive Digital Retailing?

That you can mark a lead lost. I don't think we ever lose a lead, just save them for a later date. Also being able to close out tasks manually should not be allowed. I would like a task to be completed directly through the site to be the only way to complete it. Review collected by and hosted on G2.com.

Gina C.
GC
Gina C.
Bartender
Mid-Market (51-1000 emp.)
Originally submitted 6/21/2022
"Helpful tools"
5/5
What do you like best about Cox Automotive Digital Retailing?

Helps with service and sales. I can find everything I need in one place. Looking up customers when I need to call someone helps to know what's going on before I get on the phone. Review collected by and hosted on G2.com.

What do you dislike about Cox Automotive Digital Retailing?

No complaints. I think everything out great honestly. Review collected by and hosted on G2.com.

Nate D.
ND
Nate D.
Marketing Director
Small-Business (50 or fewer emp.)
"Digital Retailing"
1.5/5
What do you like best about Cox Automotive Digital Retailing?

Ease of use on VDP's and detail in leads Review collected by and hosted on G2.com.

What do you dislike about Cox Automotive Digital Retailing?

Very minimal customizations allowed at all Review collected by and hosted on G2.com.

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