Top 10 Watermelon Alternatives &amp; Competitors

By Salesloft

Product Description

Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powered by our underlying Conversational AI. Conversational Marketing connects marketers and website visitors in real-time conversations to surface the right content for visitors, answer their questions, or qualify and convert best-fit buyers through the funnel. Conversational Sales helps sellers close deals faster by giving them a unified place to get real-time buyer insights, collaborate with teammates, and jumpstart personalized conversations through chat, video, email, or phone. Conversational Service provides real-time personalized customer care and helps support agents focus on high-priority customers by deflecting low-level issues and empowering customers to answer their own questions.

Reviewers say compared to Watermelon, Drift is:

Better at meeting requirements

Categories in common with Watermelon:

By Freshworks

Product Description

Reviewers say compared to Watermelon, FreshChat is:

Slower to reach roi

Easier to admin

Better at meeting requirements

Categories in common with Watermelon:

Chatbots

Live Chat

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Tidio

By Tidio

4.7/5

(1,855)

Product Description

Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.

Reviewers say compared to Watermelon, Tidio is:

Easier to admin

Better at meeting requirements

Easier to set up

Categories in common with Watermelon:

By Genesys

Product Description

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.

Reviewers say compared to Watermelon, Genesys Cloud CX is:

Slower to reach roi

Better at meeting requirements

Categories in common with Watermelon:

Chatbots

Live Chat

HubSpot Marketing Hub

By HubSpot

4.5/5

(14,387)

Product Description

Reviewers say compared to Watermelon, HubSpot Marketing Hub is:

Slower to reach roi

Better at meeting requirements

Categories in common with Watermelon:

Product Description

Customers.ai is an AI sales outreach automation and data prospecting platform for both B2C and B2B. Key features include the ability to identify your anonymous website visitors by email, name, phone number, and more, along with templated sales outreach automation tools, integrations with thousands of business productivity tools, and hundreds of millions of consumer records to build email outreach campaigns for any audience.

Reviewers say compared to Watermelon, Customers.ai is:

Better at meeting requirements

Easier to set up

Easier to admin

Categories in common with Watermelon:

By Wati

Product Description

Reviewers say compared to Watermelon, Wati is:

Easier to admin

Better at meeting requirements

Easier to set up

Categories in common with Watermelon:

By Jotform

Product Description

Jotform AI Agents are the future of customer service. They are powerful automated customer service tools that provide real-time assistance to users. Use your own AI Agent to streamline support operations, enhance user engagement, and improve response times. Train and customize AI Agents to answer FAQs, help users fill out forms, field phone calls and SMS messages, and provide users with 24-7 support. Build your ultimate customer service agent with our free, AI-powered tool.

Reviewers say compared to Watermelon, Jotform AI Agents is:

Easier to admin

Easier to set up

Categories in common with Watermelon:

AI Agent Builders