Voyado Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users highlight the ease of use of Voyado, enjoying its intuitive interface and straightforward setup process. (34 mentions)

Users admire the responsive customer support of Voyado, enhancing overall satisfaction and operational efficiency. (21 mentions)

Users appreciate the responsive Swedish support of Voyado, enhancing their experience with a user-friendly platform. (16 mentions)

Users appreciate the intuitive user interface of Voyado, making complex tasks manageable and enhancing daily activities. (16 mentions)

Users appreciate the user-friendly interface of Voyado, highlighting its intuitive design and exceptional support from the team. (16 mentions)

Users find the limited features of Voyado restrict their ability to customize and enhance their e-commerce processes. (13 mentions)

Users feel there are missing features in Voyado, particularly in API flexibility and product filtering capabilities. (10 mentions)

Users find the learning curve steep due to inadequate documentation, complex setups, and overwhelming analytics dashboards. (7 mentions)

Users feel the lack of customization limits their experience with Voyado, especially regarding reports and styling options. (6 mentions)

Users are frustrated by the limited customization options, hindering flexibility and integration with Voyado's other features. (6 mentions)

5 Pros or Advantages of Voyado

1. Ease of Use

Users highlight the ease of use of Voyado, enjoying its intuitive interface and straightforward setup process.

See 34 mentions

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AF

Abdullah F.

4.5/5

"Robust CRM with Stellar Support and API Performance"

What do you like about Voyado?

I really like that the support team for Voyado is very good and responsive. There's almost no downtime compared to other third-party services, which i

A

Anton .

4.0/5

"Simplified Email and Loyalty Management, Minor Data Sync Issues"

What do you like about Voyado?

I like how Voyado has a rather simple and easy UI to set up emails and automations. It makes it easy to communicate with our customers.

2. Customer Support

Users admire the responsive customer support of Voyado, enhancing overall satisfaction and operational efficiency.

See 21 mentions

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A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Fast Swedish Support and Great New Features"

What do you like about Voyado?

Swedish support, fast support, great new features and overall great impression

AF

Abdullah F.

4.5/5

"Robust CRM with Stellar Support and API Performance"

What do you like about Voyado?

I really like that the support team for Voyado is very good and responsive. There's almost no downtime compared to other third-party services, which i

3. Helpful

Users appreciate the responsive Swedish support of Voyado, enhancing their experience with a user-friendly platform.

See 16 mentions

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A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Fast Swedish Support and Great New Features"

What do you like about Voyado?

Swedish support, fast support, great new features and overall great impression

AF

Abdullah F.

4.5/5

"Robust CRM with Stellar Support and API Performance"

What do you like about Voyado?

I really like that the support team for Voyado is very good and responsive. There's almost no downtime compared to other third-party services, which i

4. Intuitive

Users appreciate the intuitive user interface of Voyado, making complex tasks manageable and enhancing daily activities.

See 16 mentions

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U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Intuitive and Fast UI Makes Work Effortless"

What do you like about Voyado?

Ease of use. Intuitive. Fast and snappy UI.

NL

Nicoline Britt Tordrup L.

4.0/5

"Intuitive Interface, Strong Segmentation, Needs Faster Setup"

What do you like about Voyado?

I really appreciate how intuitive Voyado is, which simplifies the process of creating segments for our campaigns. The product development efforts by V

5. User-Friendly

Users appreciate the user-friendly interface of Voyado, highlighting its intuitive design and exceptional support from the team.

See 16 mentions

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GK

Georgi K.

Enterprise (> 1000 emp.)

4.5/5

"A fantastic platform for our marketing and customer engagement needs"

What do you like about Voyado?

The interface is intuitive and user-friendly, making it easy for our team to segment audiences, craft targeted campaigns, and track results in real ti

TF

Tobias F.

Enterprise (> 1000 emp.)

5.0/5

"Voyado is a highly user-friendly platform for segmentation, automation, and customer communication."

What do you like about Voyado?

After working with Voyado for several years, I truly appreciate their user-friendly platform. It empowers marketers to be just that – marketers – with

5 Cons or Disadvantages of Voyado

1. Limited Features

Users find the limited features of Voyado restrict their ability to customize and enhance their e-commerce processes.

See 13 mentions

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A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Fast Swedish Support and Great New Features"

What do you dislike about Voyado?

Some of our desired features are not out of the box

VL

victor l.

4.5/5

"Intuitive CRM with Excellent Support"

What do you dislike about Voyado?

I dislike that the OSM could be better integrated with the rest of the product suite and that the options for styling the pop-ups could be improved.

2. Missing Features

Users feel there are missing features in Voyado, particularly in API flexibility and product filtering capabilities.

See 10 mentions

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A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Fast Swedish Support and Great New Features"

What do you dislike about Voyado?

Some of our desired features are not out of the box

VL

victor l.

4.5/5

"Intuitive CRM with Excellent Support"

What do you dislike about Voyado?

I dislike that the OSM could be better integrated with the rest of the product suite and that the options for styling the pop-ups could be improved.

3. Learning Curve

Users find the learning curve steep due to inadequate documentation, complex setups, and overwhelming analytics dashboards.

See 7 mentions

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AF

Abdullah F.

4.5/5

"Robust CRM with Stellar Support and API Performance"

What do you dislike about Voyado?

The API documentation could use some improvement and updates. It's not always easy to find what you're looking for. We had a situation where we were l

NL

Nicoline Britt Tordrup L.

4.0/5

"Intuitive Interface, Strong Segmentation, Needs Faster Setup"

What do you dislike about Voyado?

I find it frustrating that when creating an abandoned browse flow using the email designer or module builder, I need to involve a Voyado developer to

4. Lack of Customization

Users feel the lack of customization limits their experience with Voyado, especially regarding reports and styling options.

See 6 mentions

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VL

victor l.

4.5/5

"Intuitive CRM with Excellent Support"

What do you dislike about Voyado?

I dislike that the OSM could be better integrated with the rest of the product suite and that the options for styling the pop-ups could be improved.

A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"A user-friendly and feature-rich platform that keeps evolving"

What do you dislike about Voyado?

There’s not much to dislike, but sometimes the sheer amount of functionality can make it a bit overwhelming to explore everything. I have used systems

5. Limited Customization

Users are frustrated by the limited customization options, hindering flexibility and integration with Voyado's other features.

See 6 mentions

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VL

victor l.

4.5/5

"Intuitive CRM with Excellent Support"

What do you dislike about Voyado?

I dislike that the OSM could be better integrated with the rest of the product suite and that the options for styling the pop-ups could be improved.

TF

Tobias F.

Enterprise (> 1000 emp.)

5.0/5

"Voyado is a highly user-friendly platform for segmentation, automation, and customer communication."

What do you dislike about Voyado?

The only downside concerns the platform's current limited capabilities for advanced analysis. However, Voyado is transparent about this and offers plu