Voyado Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users highlight the ease of use of Voyado, enjoying its intuitive interface and straightforward setup process. (34 mentions)

Users admire the responsive customer support of Voyado, enhancing overall satisfaction and operational efficiency. (21 mentions)

Users appreciate the responsive Swedish support of Voyado, enhancing their experience with a user-friendly platform. (16 mentions)

Users appreciate the intuitive user interface of Voyado, making complex tasks manageable and enhancing daily activities. (16 mentions)

Users appreciate the user-friendly interface of Voyado, highlighting its intuitive design and exceptional support from the team. (16 mentions)

Users find the limited features of Voyado restrict their ability to customize and enhance their e-commerce processes. (13 mentions)

Users feel there are missing features in Voyado, particularly in API flexibility and product filtering capabilities. (10 mentions)

Users find the learning curve steep due to inadequate documentation, complex setups, and overwhelming analytics dashboards. (7 mentions)

Users feel the lack of customization limits their experience with Voyado, especially regarding reports and styling options. (6 mentions)

Users are frustrated by the limited customization options, hindering flexibility and integration with Voyado's other features. (6 mentions)

5 Pros or Advantages of Voyado

1. Ease of Use

Users highlight the ease of use of Voyado, enjoying its intuitive interface and straightforward setup process.

See 34 mentions

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Abdullah F.

4.5/5

"Robust CRM with Stellar Support and API Performance"

What do you like about Voyado?

I really like that the support team for Voyado is very good and responsive. There's almost no downtime compared to other third-party services, which i

Anton .

4.0/5

"Simplified Email and Loyalty Management, Minor Data Sync Issues"

What do you like about Voyado?

I like how Voyado has a rather simple and easy UI to set up emails and automations. It makes it easy to communicate with our customers.

2. Customer Support

Users admire the responsive customer support of Voyado, enhancing overall satisfaction and operational efficiency.

See 21 mentions

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Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Fast Swedish Support and Great New Features"

What do you like about Voyado?

Swedish support, fast support, great new features and overall great impression

Abdullah F.

4.5/5

"Robust CRM with Stellar Support and API Performance"

What do you like about Voyado?

I really like that the support team for Voyado is very good and responsive. There's almost no downtime compared to other third-party services, which i

3. Helpful

Users appreciate the responsive Swedish support of Voyado, enhancing their experience with a user-friendly platform.

See 16 mentions

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Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Fast Swedish Support and Great New Features"

What do you like about Voyado?

Swedish support, fast support, great new features and overall great impression

Abdullah F.

4.5/5

"Robust CRM with Stellar Support and API Performance"

What do you like about Voyado?

I really like that the support team for Voyado is very good and responsive. There's almost no downtime compared to other third-party services, which i

4. Intuitive

Users appreciate the intuitive user interface of Voyado, making complex tasks manageable and enhancing daily activities.

See 16 mentions

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Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Intuitive and Fast UI Makes Work Effortless"

What do you like about Voyado?

Ease of use. Intuitive. Fast and snappy UI.

Nicoline Britt Tordrup L.

4.0/5

"Intuitive Interface, Strong Segmentation, Needs Faster Setup"

What do you like about Voyado?

I really appreciate how intuitive Voyado is, which simplifies the process of creating segments for our campaigns. The product development efforts by V

5. User-Friendly

Users appreciate the user-friendly interface of Voyado, highlighting its intuitive design and exceptional support from the team.

See 16 mentions

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Georgi K.

Enterprise (> 1000 emp.)

4.5/5

"A fantastic platform for our marketing and customer engagement needs"

What do you like about Voyado?

The interface is intuitive and user-friendly, making it easy for our team to segment audiences, craft targeted campaigns, and track results in real ti

Tobias F.

Enterprise (> 1000 emp.)

5.0/5

"Voyado is a highly user-friendly platform for segmentation, automation, and customer communication."

What do you like about Voyado?

After working with Voyado for several years, I truly appreciate their user-friendly platform. It empowers marketers to be just that – marketers – with

5 Cons or Disadvantages of Voyado

1. Limited Features

Users find the limited features of Voyado restrict their ability to customize and enhance their e-commerce processes.

See 13 mentions

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Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Fast Swedish Support and Great New Features"

What do you dislike about Voyado?

Some of our desired features are not out of the box

victor l.

4.5/5

"Intuitive CRM with Excellent Support"

What do you dislike about Voyado?

I dislike that the OSM could be better integrated with the rest of the product suite and that the options for styling the pop-ups could be improved.

2. Missing Features

Users feel there are missing features in Voyado, particularly in API flexibility and product filtering capabilities.

See 10 mentions

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Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Fast Swedish Support and Great New Features"

What do you dislike about Voyado?

Some of our desired features are not out of the box

victor l.

4.5/5

"Intuitive CRM with Excellent Support"

What do you dislike about Voyado?

I dislike that the OSM could be better integrated with the rest of the product suite and that the options for styling the pop-ups could be improved.

3. Learning Curve

Users find the learning curve steep due to inadequate documentation, complex setups, and overwhelming analytics dashboards.

See 7 mentions

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Abdullah F.

4.5/5

"Robust CRM with Stellar Support and API Performance"

What do you dislike about Voyado?

The API documentation could use some improvement and updates. It's not always easy to find what you're looking for. We had a situation where we were l

Nicoline Britt Tordrup L.

4.0/5

"Intuitive Interface, Strong Segmentation, Needs Faster Setup"

What do you dislike about Voyado?

I find it frustrating that when creating an abandoned browse flow using the email designer or module builder, I need to involve a Voyado developer to

4. Lack of Customization

Users feel the lack of customization limits their experience with Voyado, especially regarding reports and styling options.

See 6 mentions

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victor l.

4.5/5

"Intuitive CRM with Excellent Support"

What do you dislike about Voyado?

I dislike that the OSM could be better integrated with the rest of the product suite and that the options for styling the pop-ups could be improved.

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"A user-friendly and feature-rich platform that keeps evolving"

What do you dislike about Voyado?

There’s not much to dislike, but sometimes the sheer amount of functionality can make it a bit overwhelming to explore everything. I have used systems

5. Limited Customization

Users are frustrated by the limited customization options, hindering flexibility and integration with Voyado's other features.

See 6 mentions

See Related User Reviews

victor l.

4.5/5

"Intuitive CRM with Excellent Support"

What do you dislike about Voyado?

I dislike that the OSM could be better integrated with the rest of the product suite and that the options for styling the pop-ups could be improved.

Tobias F.

Enterprise (> 1000 emp.)

5.0/5

"Voyado is a highly user-friendly platform for segmentation, automation, and customer communication."

What do you dislike about Voyado?

The only downside concerns the platform's current limited capabilities for advanced analysis. However, Voyado is transparent about this and offers plu

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Akshay S.

ASM

Mid-Market (51-1000 emp.)

4/29/2022

"One stop solution for business marketing and communication"

5/5

What do you like best about Voyado?

Straight forwardness and simple to utilize is the best thing that you will find. Configuration remembering client prerequisites. robotized email reaction is awesome of its sort which helps in business development. Review collected by and hosted on G2.com.

What do you dislike about Voyado?

Its robotization is somewhat muddled to use for the regular client. Likewise, its handling velocity could be gotten to the next level. Review collected by and hosted on G2.com.

Carlos Wagner L.

DPO - Data Protection Officer

Mid-Market (51-1000 emp.)

10/11/2021

"This tool is the best for business marketing!"

4.5/5

What do you like best about Voyado?

The system is fully designed to meet users' needs. Your email autoresponder is the best of all the options I've ever known! Its interface is very simple and intuitive. Review collected by and hosted on G2.com.

What do you dislike about Voyado?

Its automation is kind of complicated to use for the typical user. Also, its processing speed could be improved. Review collected by and hosted on G2.com.

Recommendations to others considering Voyado:

If you are looking for a complete and easy-to-use platform, this is a suitable recommendation! Review collected by and hosted on G2.com.

What problems is Voyado solving and how is that benefiting you?

The platform is ideal for small and medium-sized e-commerce store owners. I'm looking to automate marketing efforts. Review collected by and hosted on G2.com.

Ayush J.

Software developer

Small-Business (50 or fewer emp.)

8/1/2021

"The best tool for making the business and the marketing work easier."

5/5

What do you like best about Voyado?

Simplicity and easy to use is the best thing that you will find. Design keeping user requirements in mind. automated email response is the best of its kind which helps in business growth. Review collected by and hosted on G2.com.

What do you dislike about Voyado?

Well, the overall experience was great but I feel speed can be improved. Also once the automated is publish it's very difficult to modify. Review collected by and hosted on G2.com.

Recommendations to others considering Voyado:

They deliver what they promise and the features are really awesome and help you in the growth of your business. Do use once. Review collected by and hosted on G2.com.

What problems is Voyado solving and how is that benefiting you?

Email automation is the major part of my use but I also use this for user communication. Review collected by and hosted on G2.com.

Muhammad Tafseer H.

Principal Software Engineer

Mid-Market (51-1000 emp.)

10/18/2021

"Highly recommended!!"

5/5

What do you like best about Voyado?

Best analytics and data tool out there. Hands down!! Review collected by and hosted on G2.com.

What do you dislike about Voyado?

Nothing so far. I found it good so far especially its dashboard. Review collected by and hosted on G2.com.

Ahmed M.

Recruitment Specialist

Mid-Market (51-1000 emp.)

12/8/2021

"Voyado loyalty"

5/5

What do you like best about Voyado?

voyado helps its customers to increase their customer's loyalty and awareness Review collected by and hosted on G2.com.

What do you dislike about Voyado?

there is no thing I found that made me dislike voyado Review collected by and hosted on G2.com.

Hanna T.

CRM specialist

Small-Business (50 or fewer emp.)

5/20/2021

"A great tool for customer insight, communication and segmentation"

5/5

What do you like best about Voyado?

- User-friendly

- Great segmentation & insights tool into customer data

- The team at Voyado is very helpful and does everything to make it as good as possible for our company.

- Makes it possible to create a good customer experience Review collected by and hosted on G2.com.

What do you dislike about Voyado?

I'm generally pleased with Voyado, but the reports would have needed a boost in terms of looks and functionality. Something I know they are developing right now. Review collected by and hosted on G2.com.

Malin T.

CMO

Mid-Market (51-1000 emp.)

2/12/2021

"Easy to use customer communications platform"

5/5

What do you like best about Voyado?

A platform with the customer in focus. The system is easy to use and is constantly evolving Review collected by and hosted on G2.com.

What do you dislike about Voyado?

The reporting tool has a little more to wish for and is a little more blunt than we would have liked. Review collected by and hosted on G2.com.

Carl .

Head Of CRM

Mid-Market (51-1000 emp.)

5/17/2021

"The best tool out there for achieving personalisation at scale"

4.5/5

What do you like best about Voyado?

that the tool is simple, powerful, scalable, and that Voyado staff is very competent both strategically and operational Review collected by and hosted on G2.com.

What do you dislike about Voyado?

The current analysis dashboard could be better Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

8/4/2021

"Review for voyado"

5/5

What do you like best about Voyado?

Voyado's AI-powered platform learns behaviors with pinpoint precision and improves the customer experience at every single touchpoint. Review collected by and hosted on G2.com.

What do you dislike about Voyado?

Speed can be improved. Look and feel of reports is not so user friendly Review collected by and hosted on G2.com.

Joachim J.

Chief Technical & Omni Officer

Mid-Market (51-1000 emp.)

2/10/2021

"Helps us run good and profitable businesses."

4.5/5

What do you like best about Voyado?

I like that it is a simple user-friendly system that creates business and good experiences for our customers. Review collected by and hosted on G2.com.

What do you dislike about Voyado?

Voyado works well and meets our needs so I have nothing negative to highlight Review collected by and hosted on G2.com.