# What's the most trusted IT asset management platform by system administrators based on user reviews?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Looking for input from G2 reviewers and system administrators, IT managers, and MSP technicians in the <a class="a a--md" elv="true" href="https://www.g2.com/categories/it-asset-management">IT Asset Management category</a>, specifically from those who manage assets as a daily hands-on responsibility and need a platform that gives them a reliable, always-current view of every endpoint across the organisation.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">The platforms with the strongest system administrator trust evidence:</p><ul>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/ninjaone/reviews"><strong>NinjaOne</strong></a>: The centralised management hub covering asset inventory, monitoring, patch management, remote access, and automation in a single console is the most consistently documented system administrator trust foundation. </li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/manageengine-asset-explorer/reviews"><strong>ManageEngine Asset Explorer</strong></a>: The flexible asset categorisation model, combined with additional modules covering CMDB, purchasing, and remote connection, gives system administrators a customisable asset management environment that extends beyond hardware and software inventory into the broader asset lifecycle. </li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/lansweeper/reviews"><strong>Lansweeper</strong></a>: Automatic network discovery that continuously scans and inventories every device connected to the network, without requiring agent deployment on each endpoint, is described as the system administrator trust model for environments where agentless discovery is the priority. </li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/servicenow-it-asset-management/reviews"><strong>ServiceNow IT Asset Management</strong></a>: The enterprise asset lifecycle management model that connects hardware inventory, software license compliance, procurement, and contract management in a single platform is the system administrator trust model for large organisations where ITAM is a formal governance function rather than an operational convenience.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/solarwinds-web-help-desk/reviews"><strong>SolarWinds Web Help Desk</strong></a>: Asset tracking integrated with the help desk ticketing system gives system administrators the ability to link every support ticket to the specific asset it relates to, building a complete maintenance and incident history for each device without manual cross-referencing between separate systems. </li>
</ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">For system administrators who manage more than 200 endpoints: what is the asset data point you check most frequently during a support incident, and what asset information gap has caused a support resolution to take longer than it should because the data was missing, outdated, or in a different system?</p>

##### Post Metadata
- Posted at: 5 days ago
- Author title: Marketing Executive
- Net upvotes: 1


## Comments
### Comment 1

&lt;p&gt;Warranty status and last-patched date are what we check most during a support incident on NinjaOne. The one gap that&#39;s occasionally slowed us down is when a device gets replaced and nobody manually retires the old asset record in time, so there are briefly two records for what&#39;s really one machine.&lt;/p&gt;

##### Comment Metadata
- Posted at: 4 days ago
- Author title: Marketing Executive





## Related discussions
- [How well does Trello scale into a larger team?](https://www.g2.com/discussions/1-how-well-does-trello-scale-into-a-larger-team)
  - Posted at: over 13 years ago
  - Comments: 6
- [Can we please add a new section](https://www.g2.com/discussions/2-can-we-please-add-a-new-section)
  - Posted at: over 13 years ago
  - Comments: 0
- [Quantifiable benefits from implementing your CRM](https://www.g2.com/discussions/quantifiable-benefits-from-implementing-your-crm)
  - Posted at: over 13 years ago
  - Comments: 4