Vocus.io Features

Records the rate at which emails are opened.

Records the rate at which links in emails are followed.

Records the rate at which email attachments are opened or downloaded.

Syncs information from other software such as contacts, emails and calls to reduce manual data entry.

Allows administrators to schedule out emails in advance.

Notifications that are delivered to users as soon as an event occurs

Allows for the categorization of emails.

Allows for the creation of templates for frequently-sent emails.

Set up connections to third-party platforms to improve business processes

Enables users to search for specific email attachments.

Allows users to create and assign custom tags to emails.

Automatically sorts mail into untuitive categories and/or folders.

Allows users to set up predefined rules to automatically sort incoming mail.

This software integrates with Microsoft Outlook.

This software integrates with Gmail.

This software integrates with Apple Calendar.

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Set up connections to third-party platforms to improve business processes

Provide a unified inbox to manage multiple accounts at once.

Provide the ability to automatically send recurring emails.

Provide a feature to snooze, or defer, non-urgent emails.

Allows users to generate text based on a text prompt.

Simulates human-like speech from text inputs.

Condenses long documents or text into a brief summary.

Use AI to generate content in the form of text, images, videos, etc.

Allows users to generate text based on a text prompt.

Use AI to generate content in the form of text, images, videos, etc.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Manage, organize, and store contact information

Create and send email blasts/campaigns

Assemble applications and processes by dragging over and arranging pre-built components

Send automated marketing emails based on user actions over a predetermined period

Create, design and manage workflows for repetitive tasks

Customize data fields to support various needs and use cases

Observe and track the demand, usage, progress or quality of a system, product, or user

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Organizing a group of people to accomplish a task

Track the amount of clicks on individual products to measure campaign results

Process of managing customer subscription lifecycle for a recurring service or a product

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Identify the physical location of an individual, asset, device, etc.

Process of dividing customers into groups based on common characteristics

Determines the location of a device using GPS or an IP address

Add customized logos and colors to align with company branding

Track and document all activities across devices, networks, and other systems

Import and export data to and from software applications

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Manage, store and organize emails within the system or via third-party apps

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

View and track pertinent metrics to find patterns and gain insights from data

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Reminders sent via email

Create and automatically send premade copy in response to customer messages

Tracks metrics that provide insight into how a user interacts with any interface or product

Predefined actions automatically performed on the occurance of specific events

Control system access and/or deliverability for applications and email addresses

Customize data fields to support various needs and use cases

Add and maintain centralized email signature(s) across an organization

An email inbox that can be accessed and managed by multiple individuals

Arrange tasks based on the level of priority or urgency

Customize contracts and forms to collect specific information

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Access the system via a mobile application

Plan daily routes to optimize employee scheduling and provide directions

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Provides a channel for team members to share media files, communicate, and work together

Organize, prioritize, and manage incoming communications

Monitor wait time and abandonment for incoming requests that have not been routed

Assemble applications and processes by dragging over and arranging pre-built components

Manage, organize, and store contact information

Create and send email blasts/campaigns

Ability to restore deleted, hidden, or lost data from an email server/system

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Active monitoring of systems, applications, or networks

Create and automatically send premade copy in response to customer messages

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Application programming interface that allows for integration with other systems/databases

Analyze and gain insights into data in real-time

Process of dividing customers into groups based on common characteristics

Search and filter data across systems to locate required information by entering keywords or certain criteria

Allow customers/users to submit support queries and service requests

Shortcuts for inputting frequently used messages

Create, design and manage workflows for repetitive tasks

View and track pertinent metrics to find patterns and gain insights from data

Communicate using direct chat or messages within the system

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Pre-made examples and templates for emails

Ability to oversee and optimize the operations of a mail server

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Track delivered, received, and opened emails

Define levels of authorization for access to specific files or systems

Filters used to determine different types of malware threats

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Pre-designed layouts that can be customized to match preferences and requirements

Active reporting of data and metrics

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Track and interpret campaign performance metrics

Streamlining repetitive tasks and activities through automated and predefined workflows