
Virtual benefits administration is very very useful in overall healthcare administration, whether it is payer level insights, population insights for heat maps, voice-based CRM support, etc., all these are pretty useful in overall day-to-day activities. The best use is in Payer management and overall marketing analytics. Review collected by and hosted on G2.com.
The user interface can be slightly enhanced when compared to Tableau and Power BI - though this is a strong competitor no doubt. Also, we can improve general speed and optimization while connecting to different data sources. We can also add geo-location-based mapping for patient insights in our maps. Review collected by and hosted on G2.com.