[
Verint ... Reviews
](https://www.g2.com/products/verint-cx-automation/reviews)

[
Verint ... Reviews
](https://www.g2.com/products/verint-cx-automation/reviews)

# Verint CX Automation Pricing Overview

[Editedit](https://my.g2.com/verint-cx-automation/pricings)

**Verint CX Automation has not provided pricing information for this product or service.** This is common practice for software sellers and service providers. Contact Verint CX Automation to obtain current pricing.

Verint Open CCaaS can be purchased on a per named user, per month basis. Please contact Verint to learn more about pricing.

Pricing information for Verint CX Automation is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Verint CX Automation must be conducted with the seller.
Pricing information was last updated on January 19, 2024

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## Pricing Insights

Averages based on real user reviews.

### Time to Implement

6 months

### Return on Investment

12 months

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## Verint CX Automation Pricing Reviews
(2)

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

Small-Business (50 or fewer emp.)

6/23/2026

More Options
- 

"Effortless Workforce Management with Verint CX Automation"

5/5

What do you like best about Verint CX Automation?

I like that Verint CX Automation is easy to use and very comprehensive. The workforce management features are very deep and the coaching is great. The initial setup was very easy, which was a big plus. Review collected by and hosted on G2.com.

What do you dislike about Verint CX Automation?

price Review collected by and hosted on G2.com.

What problems is Verint CX Automation solving and how is that benefiting you?

I use Verint CX Automation for automating and managing workforce tasks. It's comprehensive and easy to use, with deep workforce management features and great coaching capabilities. Review collected by and hosted on G2.com.

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Response from Adrienn Tordai of Verint CX Automation

[Editedit](https://www.g2.com/survey_responses/verint-cx-automation-review-13001798/official_response/edit)

Hi there – thank you so much for your fantastic review of Verint CX Automation, and for the 5-star rating. We're delighted to hear the platform has been easy to use and that the depth of our workforce management and coaching capabilities is making a real difference for your team. We also appreciate you sharing your feedback on price – it's valuable input that helps us as we continue developing our solution. We're looking forward to supporting you in achieving business needs within your line of work. Keep up the great work!

Validated ReviewerIncentivizedSource: G2 invite

SL

Srikant L.

Mid-Market (51-1000 emp.)

4/1/2026

More Options
- 

"Boosts Customer Support Efficiency with AI Assistance"

3/5

What do you like best about Verint CX Automation?

I use Verint CX Automation because it automates customer support, assists agents, and improves overall customer experience while reducing costs. I appreciate the AI-powered bots like IVA, Agent Copilot, Quality Bot, and analytical tools. They automate customer interactions, assist agents in real time, and generate actionable insights, making customer support faster, smarter, and more cost-efficient. The initial setup was easy. Review collected by and hosted on G2.com.

What do you dislike about Verint CX Automation?

It could improve by making AI response more accurate, context aware and easier to customize for different business needs. Review collected by and hosted on G2.com.

What problems is Verint CX Automation solving and how is that benefiting you?

I use Verint CX Automation to automate customer support, making it faster and more cost-efficient while improving customer experience with AI and real-time agent assistance. Review collected by and hosted on G2.com.

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Response from Adrienn Tordai of Verint CX Automation

[Editedit](https://www.g2.com/survey_responses/verint-cx-automation-review-12576168/official_response/edit)

Hi Srikant! Thank you for your review of Verint CX Automation! We're glad to hear that the AI capabilities and easy setup are helping make customer support more efficient and cost‑effective. Also, thank you for your notes on AI responses and context improvements. Feedback like this is invaluable as we continue evolving the solution. We’d welcome any additional insight on what would make your experience even stronger and how we can earn a higher star rating from you. Feel free to update your review any time. Cheers!

Validated ReviewerIncentivizedSource: Seller invite

##### Categories on G2

[
AI Agents For Business Operations
](https://www.g2.com/categories/ai-agents-for-business-operations)[
Conversation Intelligence
](https://www.g2.com/categories/conversation-intelligence)[
Workforce Management
](https://www.g2.com/categories/workforce-management)

[
AI Customer Support Agents
](https://www.g2.com/categories/ai-customer-support-agents)[
Customer Self-Service
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Chatbots
](https://www.g2.com/categories/chatbots)[
Help Desk
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Social Customer Service
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Digital Customer Service Platforms
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Contact Center
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Customer Service Automation
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Online Appointment Scheduling
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Contact Center Quality Assurance
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Contact Center Knowledge Base
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Enterprise Feedback Management
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Contact Center Workforce
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Speech Analytics
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Online Community Management
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Queue Management
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