VensureHR Reviews & Product Details

We like the simplicity of Time & Labor for our employees. Review collected by and hosted on G2.com.

We did not find the implementation of your software easy to understand. The various formats were rather disjointed and not smooth to navigate in between systems. Review collected by and hosted on G2.com.

Assistance with policies, effortless payroll and time. tracking integration. Pricing is low for all the features you get. Specialist are ready to assist with all aspects of the business. System performance is ease of use and offers pretty much whatever you need. Review collected by and hosted on G2.com.

Rathe ruse one website for all needs rather than multiple websites. A little more AI integration. Review collected by and hosted on G2.com.

I like that that we can almost always figure out the solutions for situations and adjust the payroll if anything happens. Also the team is super attentive to OOC and other events in which we need careful and fast handling. Review collected by and hosted on G2.com.

The major events like integration, reports, system locks usually tend to "crack". The system is super not flexible in terms of re-opening periods, adjusting the reports, adding last minute changes, creating OOC on my own etc. The system is also very not self-manageable and I need to approach Vensure team with every item I have. Review collected by and hosted on G2.com.

The upside about using VensureHR is that all the information you need to view is right there on the platform in one place helping to save me time. Review collected by and hosted on G2.com.

When it comes to open enrollments, we have had some delays that have caused angry and upset clients. This has caused me some additional stress during an already high time of stress. Review collected by and hosted on G2.com.

I really appreciate how VensureHR saves time and makes daily HR tasks easier to manage. The platform is user-friendly and pretty straightforward, which I find really helpful. I also enjoy using the My Favorites section on the home page because it gives me quick access to the reports and tools I use most often, making it faster and more convenient to tackle tasks. I'm impressed with the amazing team we have, as they're always helpful, responsive, and willing to assist whenever we have questions or need help. Even during the initial setup, which was fairly easy, the support team did an amazing job of smoothing out any bumps we encountered. Review collected by and hosted on G2.com.

One thing that I would like to improve but know can be resolved with the report team is the allocation report. The report parameter format # 17746CUZ does not currently include benefits in the totals, so I have to review the invoices to get the overall totals for each employee when preparing payroll reports. Adding benefits to the report totals would make the process more efficient and save time. Review collected by and hosted on G2.com.

how well they work with us to conform to our company Review collected by and hosted on G2.com.

sometimes the communication between departments isnt the best, benefits , i wish we can make changes are self it takes them a long time to get it fixed. Review collected by and hosted on G2.com.

I enjoy working with our Payroll team. They are very helpful and quick to resolve issues. Pranav, our partner, has gone above and beyond a normal payroll partner. He understands problems, communicates well, and is willing to jump onto calls to help us with last-minute requests. Additionally, they have been helpful with answering questions about state laws. Review collected by and hosted on G2.com.

Almost everything. We've had several reports take months to create, impacting our 401k reporting. We hire minors and need a flagging system from VensureHR for if a minor gets hurt, but they haven't provided it. The benefits process was very frustrating; we had only one week to decide and employees had one week to select benefits. We didn't get responses to our questions for days, which was too late. The initial setup of VensureHR was very difficult. Review collected by and hosted on G2.com.

The fact that they provide HR benefits options & file quarterly taxes and W2's on our behalf. Review collected by and hosted on G2.com.

We have had multiple instances of the quarterly tax returns being filed late which has resulted in our contractor's license being suspended until the filing was submitted and paid and all penalties were paid. Review collected by and hosted on G2.com.

I appreciate Jacki's support on the HR side. She is very fair, always available, understands our challenges, and helps me mediate and plan for challenges with staff when they've come up. Jacki is quick to reply via email and if I call, she's usually going to answer or call back if she's not available. This responsiveness is something I can't say for a lot of the other partners within VensureHR. I also liked that initially, VensureHR or rather Emplicitly (Vensure acquired), at that point, had a dedicated service team that was going to give us more attentive service and a cleaner time card system for our hourly employees. Their PEO benefits package was also a decent savings from what we were paying at TriNet. Review collected by and hosted on G2.com.

I'm particularly dissatisfied with the benefits team, and their lack of initiative and action in following through to make sure that my team is on the right benefits package. They were not particularly responsive or great at following up. And that is why I'm actually looking to shop my PEO and leave VensureHR then I'm dissatisfied with their actions. Also, none of these transitions are particularly seamless or easy. You have to get a whole bunch of reporting, and then you have to reenroll in all your benefits, all the things. It's a challenge. Every PEO seems to have different points of emphasis and different things that they look the other way on. Review collected by and hosted on G2.com.

I think that one of the interfaces and dashboards of VensureHR was clean. The health care options that I am able to get through America's Back Office are great. VensureHR allows me to have access to corporate grade, enterprise grade medical, dental, and vision plans for a small company. Review collected by and hosted on G2.com.

The benefits management was incorrect, leading to a sudden change with very little notice, which was shocking and disorienting. The process seemed to involve unfamiliar email addresses, making it appear like a scam, and it included a lot of bad information. The logistics of managing employees and benefits during the switch was horrible. Additionally, different domain URLs and login pages were used for accessing various services, making it extremely difficult to know where to log in. There's a lack of harmonization in branding, systems, and logins, which adds to the confusion. It was impossible to set up initially. An account manager is needed to explain what's going on between the various plans and services instead of dealing with uninformed representatives. Review collected by and hosted on G2.com.