--- title: VensureHR Reviews meta_title: 'VensureHR Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 197 reviews by the users' company size, role or industry to find out how VensureHR works for a business like yours. aggregate_rating: rating_value: 3.6 review_count: 197 scale: '5' date_modified: '2026-08-07' parent_category: name: HR url: https://www.g2.com/categories/hr --- # VensureHR Reviews **Vendor:** Vensure Employer Solutions **Category:** [Core HR Software](https://www.g2.com/categories/core-hr) **Average Rating:** 3.6/5.0 **Total Reviews:** 197 ## About VensureHR VensureHR helps businesses simplify workforce management through flexible payroll, HR, benefits, compliance, and workforce solutions designed to support every stage of growth. Rather than forcing every organization into the same platform, VensureHR takes a diagnostic approach to understand each employer's workforce, operational complexity, and business goals. This allows organizations to align the right combination of technology, services, and expertise to their unique needs today while providing a path to scale as they grow. VensureHR solutions include: - Payroll Processing - Human Resources - Benefits Administration - Time & Attendance - Hiring, Onboarding & Talent Management - HR Compliance & Risk Management - Workers' Compensation - Employee Self-Service - Reporting & Workforce Analytics - Integrations & Workforce Technology Whether supporting small businesses looking to simplify HR administration or growing organizations managing increasingly complex workforce needs, VensureHR combines modern technology with experienced HR professionals to help reduce administrative burden, improve compliance, increase operational efficiency, and create better employee experiences. Powered by the VensureONE workforce technology ecosystem, VensureHR connects employers with flexible technology, integrated workforce solutions, and expert support that can adapt as business needs evolve. Rather than locking organizations into a one-size-fits-all platform, VensureHR delivers the right combination of payroll, HR, compliance, benefits, and workforce technology to help businesses operate more efficiently today while supporting future growth. ## VensureHR Pros & Cons **What users like:** - Users highlight the **outstanding customer support** of VensureHR, praising its responsiveness and effectiveness in addressing needs. (17 reviews) - Users appreciate the **attentive support** from VensureHR, ensuring thorough assistance with HR needs and payroll services. (16 reviews) - Users value the **efficient payroll services** from VensureHR, enhancing growth and simplifying administrative tasks across multiple states. (14 reviews) - Users find **VensureHR easy to use** thanks to its straightforward payroll entry and seamless implementation. (9 reviews) - Users value the **ease of payroll entry** and appreciate the comprehensive HR services offered by VensureHR. (6 reviews) - Response Time (5 reviews) - Comprehensive Features (4 reviews) - Easy Payroll (4 reviews) - HR Management (4 reviews) - Implementation Ease (4 reviews) **What users dislike:** - Users report a **poor customer support** experience with VensureHR, highlighting unresolved issues and lack of accountability. (7 reviews) - Users express frustration over **lack of knowledge** and communication from VensureHR, severely impacting payroll management. (6 reviews) - Users report **ineffective HR management** , citing poor support and frustrating delays in payroll and benefits communication. (4 reviews) - Users face **account management issues** with VensureHR, including unresponsiveness and frequent payroll errors leading to frustration. (3 reviews) - Users find the **complex reporting** features challenging, with difficulties in generating and accessing convenient reports. (3 reviews) - Users note a **steep learning curve** when using VensureHR, needing time to become comfortable with its features. (3 reviews) - Users face significant **benefits issues** with VensureHR, including communication breakdowns and unresolved provider concerns. (2 reviews) - Users express frustration with **communication breakdowns and payroll failures** from VensureHR, impacting their business operations significantly. (2 reviews) - Clarity Issues (2 reviews) - Connectivity Issues (2 reviews) ## VensureHR Reviews ### 1. Support Turnover and Email Transparency Issues Create Payroll Processing Delays **Rating:** 2.5/5.0 stars **Reviewed by:** Rebekah D. | Administrative Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about VensureHR?** As a small business, I appreciate the ability for our WC coverage to be included with our benefits. I like the dashboard/portal with access to reporting all in one location. Utilizing TimeCo for timekeeping has been helpful with payroll processing. **What do you dislike about VensureHR?** Due to higher turnover (perceived), it's challenging to know exactly who should be contacted in the event a question arises. The full disclosure of "back-door" emails (401k, garnishments, wc) are not shared and are generally not disclosed. Emails are "forwarded" to necessary contacts and you really aren't sure if someone is going to get back to you. We've had challenges within payroll processors/staffing - while our account seems a bit challenging, when a new vensure hire comes on, it takes extensive periods of time to understand how to process our account. Suggestion on our payroll could potentially be - using AI to write an operations procedure for our specific payroll process. This could be followed if someone is out sick rather than limping along to get it done and hope it's right. **What problems is VensureHR solving and how is that benefiting you?** Our business operates in 3 states, which mean we also have employees living in 3 states. Having VensureHR process our payroll and process the different municipality taxes, additional withholding requests, and tax designations for our divisions has been extremely time saving. In addition to payroll processing, VensureHR carries our WC policy. Having the ability to be incorporated into the larger umbrella cuts costs for us. **Official Response from Kapil Kumar:** > Thank you for your thoughtful feedback. We're glad our multi-state payroll support, workers' compensation coverage, reporting tools, and TimeCo have helped simplify your operations. We also appreciate your comments regarding account continuity, communication transparency, and payroll transitions. Your suggestion to use AI-driven process documentation for complex payroll workflows is valuable, and we'll be sure to share it with the appropriate teams as we continue improving the client experience. Thank you for your partnership and for trusting VensureHR to support your business. ### 2. Excellent Integration, Payroll Accuracy, and Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jayne D. | Payroll Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2026 **What do you like best about VensureHR?** The Integration between the different departments are very excellent. The International payroll specialist process the payroll correctly and produce the reports we require to facilitate our needs and they understand the time difference, so everything is process to our timelines. The support for our Client Relation specialist is excellent, she replies to all our queries and the support is excellent. HR support is excellent supporting us for different legislation across USA. The benefits packages and prices which the company provide are excellent. They even provided me with step by step guides showing me how to set up the new benefit and also information to help employees. The website portal is easy to follow and and there is helpful information to help navigate the site If I need any help, they are always someone there to help and support our company, video links or screenshots have been sent to help me to navigate the website portal. **What do you dislike about VensureHR?** Due to the time difference, if someone leaves, there is sometimes a time delay in informing the company **What problems is VensureHR solving and how is that benefiting you?** nothing at the moment **Official Response from Kapil Kumar:** > Thank you for your detailed and thoughtful review! We're delighted to hear that our payroll, HR, benefits, and Client Relations teams have provided the support you need and that our platform, resources, and guidance have helped make your experience a positive one. It's especially rewarding to know our team has been able to accommodate your timelines and provide timely, personalized support. We also appreciate your feedback regarding communication delays related to time differences. We're always looking for ways to improve our responsiveness and overall client experience. Thank you for your continued trust and partnership with VensureHR! ### 3. Exceptional Personal Support and Solid Value from VensureHR **Rating:** 5.0/5.0 stars **Reviewed by:** Ilan L. | VP Finance, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** hat stands out most about VensureHR is the quality of personal support. Unlike many HR/payroll platforms that push you toward chatbots or generic ticket queues, Vensure gives us access to real people who actually understand our account and respond quickly. This has been especially valuable for benefits-related issues — when an employee has a coverage question or an enrollment problem, we get a real answer fast instead of getting stuck in a support loop. New requests (whether it's a plan change, a new hire setup, or a benefits adjustment) also get handled promptly, which matters a lot when you're running HR for a small, fast-moving company without a dedicated in-house HR team. Beyond support, the platform itself is straightforward to use. The UI/UX is clean and intuitive, so even non-HR staff on our team can navigate it without much training. And from a pricing/ROI perspective, we feel we're getting solid value — the cost is reasonable relative to the breadth of PEO services (payroll, benefits administration, compliance support) that would otherwise require multiple vendors or additional headcount to manage in-house. **What do you dislike about VensureHR?** The main area for improvement is the UI/UX around reporting. While the day-to-day system is generally easy to navigate, generating and customizing reports (payroll, HR, benefits data) feels less intuitive than it could be. It would help to have a more user-friendly reporting interface — easier filtering, clearer export options, and more flexibility to build the specific views we need without having to go back and forth with support just to pull a report. This is a fairly narrow complaint rather than a dealbreaker, but it's the one area where the experience doesn't quite match the strength of the rest of the platform. **What problems is VensureHR solving and how is that benefiting you?** Before working with Vensure, we struggled with managing U.S. payroll, benefits administration, and multi-state HR compliance in-house as a small, fast-growing company without a dedicated HR department. Each new state we hired in brought its own registration, tax, and compliance requirements, and keeping up with that alongside day-to-day payroll and benefits admin was a real drain on time that should have gone toward growing the business. With Vensure as our PEO, we now have a single partner handling payroll processing, benefits administration, and multi-state compliance, backed by responsive personal support whenever an issue comes up. This has resulted in significant time savings for our finance/HR function, faster turnaround on new hire setup and benefits enrollment, and much lower risk of compliance missteps as we've expanded into new states — without needing to build out an internal HR team or juggle multiple vendors for these services. **Official Response from Kapil Kumar:** > Thank you for your thoughtful and detailed review! We're thrilled to hear that our personalized support, responsive team, and comprehensive PEO services have helped simplify your payroll, benefits administration, and multi-state compliance needs. It's especially rewarding to know our partnership has helped your team save time and focus on growing your business. We also appreciate your feedback on the reporting experience. Insights like yours help us continue enhancing the platform and delivering an even better client experience. Thank you for your trust and partnership with VensureHR. We look forward to supporting your continued success! ### 4. VensureHR Has Not Met Our Operational Expectations **Rating:** 0.0/5.0 stars **Reviewed by:** Craig G. | Adjunct Faculty - Psychology, Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** Unfortunately, I haven't had anything positive happen with VensureHR. The software is clunky and difficult. The integrations don't work as expected. The company's performance is below even the basic standards for payroll processing. The pricing is good but the ROI is negative. The onboarding lacked responsiveness and people are not helpful. There was no AI/Intelligence used. **What do you dislike about VensureHR?** The main challenges have been the level of manual intervention required for routine payroll and benefits administration, limited administrative control within the system, and inconsistent or delayed resolution of issues. We have experienced payroll configuration errors, retirement plan administration challenges, problems with Puerto Rico tax withholding and PTO configuration, and system functionality that has not always aligned with what was presented during implementation. These issues have increased processing time, required additional audits and reconciliations, and created greater dependence on Vensure representatives for routine corrections and administrative changes. Overall, we would like to see stronger system reliability, more proactive quality control, greater client administrator access, and faster, more consistent communication and issue resolution. **What problems is VensureHR solving and how is that benefiting you?** VensureHR was intended to consolidate payroll, benefits, timekeeping, and related HR administration under one provider. However, at this stage, we have not experienced a clear net operational benefit. Many routine processes require more manual intervention, additional reconciliation, and greater dependence on vendor support than under our previous system. The platform does provide a centralized structure for these functions, but the implementation and ongoing system limitations have reduced the expected efficiency gains and increased the administrative effort required to process payroll accurately and on time. **Official Response from Kapil Kumar:** > We appreciate you sharing such detailed feedback regarding your experience with VensureHR. We recognize the importance of delivering reliable technology, efficient processes, and responsive support to help organizations manage their HR and payroll operations with confidence. Your insights regarding system functionality, administrative experience, and service expectations are valuable as we continue to evaluate opportunities to enhance our platform and overall client experience. Thank you for providing your perspective and for the opportunity to support your organization. ### 5. Great Support Staff, Saves Time by automating/streamlining functions **Rating:** 4.5/5.0 stars **Reviewed by:** Teresa W. | Office Manager/Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** The support staff, especially for the payroll side of things. They're so helpful and friendly. If I have any questions or difficulties, they're always there to help and take care of things quickly. **What do you dislike about VensureHR?** The method for finding reports on the HR/Pay side isn't terribly user-friendly and takes getting used to, but when I can't find something, I just ask and they tell me exactly how to find it. The reports on the TimeCo (Timecards) side are very limited and I wish there were more available or more customization available. **What problems is VensureHR solving and how is that benefiting you?** Spending less time onboarding new hires and making changes to existing staff information as they do it themselves in the system. The way the timecard hours is added directly into the payroll system saves me a lot of time and minimizes the opportunity for mistakes but still allows me to make changes if needed in special circumstances. **Official Response from Kapil Kumar:** > Thank you for your thoughtful review! We're delighted to hear that our payroll support team has been responsive, friendly, and able to assist you whenever needed. It's also great to know that our platform is helping streamline onboarding, payroll processing, and employee self-service, saving you time and reducing manual effort. We appreciate your feedback regarding report navigation and reporting options within TimeCo. Insights like yours help us continue improving the experience for our clients. Thank you for your trust and partnership with VensureHR! ### 6. Patient Support, But Repeated Payroll and PTO Errors Undermine Trust **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about VensureHR?** When we were struggling financially and had trouble making payroll for two pay periods, they were very patient and understanding throughout. **What do you dislike about VensureHR?** They nickel and dime everything. On top of that, we have to ask repeatedly for them to fix the same issues over and over. A few examples: PTO—they still haven’t gotten it right, and we’re 7 months in. This will single-handedly be the reason we switch to a new PEO. They also get the payroll period wrong EVERY. SINGLE. TIME. New employees also aren’t enrolled into payroll unless we reach out, so we end up emailing them to update it EVERY. SINGLE. TIME. Also, we're asking them do some retroactive pay since we're now fully funded and it's like we broke their minds. We find it incredibly hard to believe that we're the first company to make this request. **What problems is VensureHR solving and how is that benefiting you?** As a whole, they're providing competitive health insurance and payroll services from one company. **Official Response from Kapil Kumar:** > Thank you for taking the time to share your feedback. We appreciate your recognition of our team's patience and support during a challenging time for your business. We also appreciate you highlighting your concerns regarding payroll, PTO administration, employee onboarding, and retroactive pay processing. Feedback like yours helps us identify opportunities to improve our processes and deliver a more consistent client experience. ### 7. Great people to work with, confusing and challenging onboarding **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about VensureHR?** Upsides: health insurance is a big savings. The Prism software they use offers extensive reporting, is relatively easy to use for administrators once set up, the people I have worked with are great. **What do you dislike about VensureHR?** The onboarding was challenging to say the least. Maybe because of lack of experience on our side. Nonetheless, VensureHR didn't have 1 point person to oversee our onboarding process. There were several people, several departments, a lot of confusion resulted and answers to issues took lots of follow-up. Varying levels of experience by their staff people hindered rapid resolution of issues or questions in some cases. Fortunately, the sales manager could be counted on to know the person who could resolve things. The sales person with our account was always helpful. All but one staff were helpful. Some issues that arose were baffling to me, how could what seemed like a simple problem to resolve take so much time, and was there anyone who understood? In the end everything worked out. It was challenging!!! Mistakes were made. We often didn't know who to talk to, and Vensure employees often seemed like they couldn't make decisions themselves, or didn't know enough to answer questions when we didn't understand things. It took a lot of work. I think the next time, if we were to switch and I was the point person for our organization it would go a lot smoother. We hadn't used a PEO before and had what turned out to be unrealistic expectations to implement the change. I think Vensure also had some unrealistic expectations of their staff. It seemed like people were sometimes pressured with too much to do, another department way behind. As far as other tools that wasn't our focus. Lastly, we are completing implementation and it seems like it will be smooth and worthwhile for the long term. **What problems is VensureHR solving and how is that benefiting you?** Huge reduction in health insurance costs! Some HR related issues are also being addressed. **Official Response from Kapil Kumar:** > Thank you for taking the time to share such detailed feedback. We're pleased to hear that you've realized significant savings on health insurance, found value in the Prism platform, and had positive experiences with many members of our team, particularly those who helped guide you through the process. We also appreciate your candid insights on the onboarding experience. Feedback around communication, coordination across teams, and implementation support helps us identify opportunities to improve how we onboard new clients. We're especially encouraged to hear that, despite the initial challenges, implementation is nearing completion and that you believe the long-term benefits will make the transition worthwhile. Thank you again for sharing your experience. ### 8. Efficient Payroll Processing, Needs More Admin Autonomy **Rating:** 4.5/5.0 stars **Reviewed by:** Vince B. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about VensureHR?** I really like that VensureHR is web-based, making it accessible to everyone involved, and it's easy to use and fairly intuitive. As the admin, I appreciate that I haven't encountered a lot of questions, making the transition from our previous payroll processing system a great experience. The system is relatively affordable, which is important for us as a nonprofit, and it's been widely accepted in our organization without much pushback. Being the only HR guy here, it allows me to get my work done more efficiently and effectively. **What do you dislike about VensureHR?** I find there's room for improvement with the time and management part in VensureHR from an admin perspective. I often have to contact support whenever I need to change something related to a PTO process or an employee situation. It feels like these are things I should be able to adjust myself, but support wants me to have them fix it instead. I'd prefer to have more autonomy to make these changes without needing to reach out to support each time. **What problems is VensureHR solving and how is that benefiting you?** I use VensureHR for processing payroll efficiently and managing time and attendance effortlessly. It keeps data secure and confidential, transitioning from paper to electronic paid time off requests, improving confidentiality and approval processes. **Official Response from Kapil Kumar:** > Thank you for taking the time to share your experience. We're pleased to hear that VensureHR has helped streamline your payroll processes with an intuitive, web-based platform that supports your organization efficiently. We also appreciate your feedback regarding administrator flexibility, particularly around PTO and employee management. Insights like yours help us identify opportunities to enhance the platform while continuing to support our clients' evolving needs. It's great to know VensureHR has helped simplify payroll, time and attendance, and the transition to more secure, digital HR processes. Thank you for your partnership and for choosing VensureHR. ### 9. Streamlined Payroll with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Justin R. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about VensureHR?** I like how VensureHR helps us with payroll and HR coordination, especially when it comes to onboarding new employees. It allows employees to do self-enrollment, reducing the time and errors in filling and sending forms like I-9s and W-4s. I also appreciate connecting with knowledgeable staff on the platform's functions and legal needs, like navigating multiple states and supporting remote work. The staff's support was excellent, aligning with our vision and unique staffing needs. Additionally, as we've grown from a small team to nearly 20 employees, the level of support provided has been really helpful. **What do you dislike about VensureHR?** I think consistent communication with the team that helps decide what level of support's onboarding needs are, and if there are additional services from the package that could be catered to our employees more consistently, could be improved. An ongoing meeting with them could be beneficial in making sure that we're getting the full use of the suite of services that are offered in our contract. **What problems is VensureHR solving and how is that benefiting you?** VensureHR helps us minimize errors and save time by allowing new employees to self-enroll, entering their I-9s and W-4s directly, which reduces the back-and-forth of filling forms. **Official Response from Kapil Kumar:** > Thank you for your thoughtful review. We're pleased to hear that VensureHR has helped streamline your payroll, onboarding, and HR processes while supporting your team's growth. It's especially rewarding to know our team has been a trusted resource as your organization has expanded. We also appreciate your feedback on ongoing communication and maximizing the value of the services available to you. Regular collaboration is an important part of a successful partnership, and we value your perspective. Thank you for choosing VensureHR and for sharing your experience. ### 10. Efficient Payroll Management with Room for Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Dallas R. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about VensureHR?** I like the ease of use and ease of access of VensureHR, which helps cut down on the time we utilize and allows us to invest that time on other areas needing our attention. I also appreciate that we get decent support from the team. It's a product that we know, and we stick with what we know. This familiarity is valuable. **What do you dislike about VensureHR?** We would like to see improvement whenever an employee is removed from the payroll that they are removed from the list as well because they keep populating. Even if they've been terminated, they still populate in the following payroll field as an active employee. So we need to get that corrected so that past employees who are no longer with us do not continue to be added back onto the payroll without our approval. **What problems is VensureHR solving and how is that benefiting you?** I use VensureHR for payroll. It helps with tracking employees properly, reducing time spent on these details, so we can focus on other important areas. **Official Response from Kapil Kumar:** > Thank you for your review. We're glad to hear that VensureHR has helped simplify your payroll processes, save time, and allow your team to focus on other priorities. It's also great to know you've had a positive experience with our support team. We appreciate your feedback regarding terminated employees continuing to appear in payroll. Thank you for sharing your experience and for helping us better understand what matters most to our clients. ### 11. Abysmal UX and Months-Long Tax Team Delays **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2026 **What do you like best about VensureHR?** The customer service folks you actually interact with are lovely. But then they will send things to their tax team and it will take them months to clear up an issue **What do you dislike about VensureHR?** The software is abominable. It's a nightmare from a user experience standpoint - you have to know the right wording in order to be able to search for anything, you never receives confirmation for say, enrolling in benefits, so that you have record of what you enrolled in or that you did enroll in it, and instead it will keep sending you reminders that you need to do it. This leads to all sorts of confusion. Also, every time we have had an issue that needed the tax team's help, it takes months for them to solve it and they never send updates. **What problems is VensureHR solving and how is that benefiting you?** In theory, it's helpful to have so many services that we as a small nonprofit don't need to deal with, but in actuality there are so many problems that arise. The performance is subpar. **Official Response from Kapil Kumar:** > Thank you for taking the time to share your feedback. We appreciate your recognition of our customer service team and the dedication they bring to supporting our clients. We also value your candid feedback regarding the platform experience, benefits enrollment notifications, and communication throughout tax-related matters. Insights like yours help us identify opportunities to enhance both our technology and service experience. We appreciate your partnership and remain committed to delivering solutions that better support the evolving needs of our clients. ### 12. Dependable Payroll and Benefits Administration That Makes HR Smoother **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2026 **What do you like best about VensureHR?** Vensure has been a great partner for our business. Their benefits administration and payroll services are efficient, accurate, and easy to manage. The payroll process is reliable and always completed on time, while their benefits administration helps keep everything organized and simplifies enrollment for employees. Their team is responsive, knowledgeable, and quick to assist whenever questions arise. Overall, Vensure has made HR administration much smoother, and I would recommend them to any organization looking for dependable payroll and benefits support. **What do you dislike about VensureHR?** One area for improvement is response time. While the support team is helpful and knowledgeable, there are occasionally delays in receiving a response, especially during busy periods. Faster turnaround times for support requests would make the overall experience even better **What problems is VensureHR solving and how is that benefiting you?** Vensure has helped us streamline our payroll and HR processes, reducing the administrative burden on our team. This allows us to spend less time on routine tasks and more time focusing on strategic business needs and supporting our organization's growth. **Official Response from Kapil Kumar:** > Thank you for your thoughtful review and for trusting VensureHR as your HR partner. We're delighted to hear that our payroll and benefits administration solutions, along with the support of our dedicated team, have helped simplify your HR processes and free up valuable time for your organization. We also appreciate your feedback regarding response times. Client insights like yours help us identify opportunities to further enhance the support experience we provide. Thank you for your recommendation and for being a valued VensureHR client. ### 13. Great PEO for HR and payroll **Rating:** 4.5/5.0 stars **Reviewed by:** Gal S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2026 **What do you like best about VensureHR?** VensureHR has made managing payroll, benefits, and compliance much simpler for our team. Their support staff are responsive and knowledgeable, and onboarding new employees is straightforward through their platform. We especially appreciate having a single point of contact for HR questions, which saves us a lot of time compared to handling everything in-house. The platform itself is easy to navigate and the reporting tools give us good visibility into our workforce data. **What do you dislike about VensureHR?** The mobile app could use a few more features, and occasionally there is a delay in getting responses during especially busy times of year like open enrollment. The reporting dashboard, while useful, took a little time for our team to fully get used to. None of these have been dealbreakers, but there is room for improvement. **What problems is VensureHR solving and how is that benefiting you?** Before working with VensureHR, our small internal team was stretched thin trying to keep up with payroll processing, benefits administration, and changing employment regulations. Since partnering with them, we have been able to offload much of that administrative burden, which has freed up time to focus on core business activities. It has also given our employees better access to benefits and HR support than we could have provided on our own. **Official Response from Kapil Kumar:** > Thank you for your thoughtful and detailed review! We're delighted to hear that VensureHR has helped simplify your payroll, benefits, and compliance processes, and that our responsive support team and platform have made onboarding and HR management easier for your organization. It's especially rewarding to know we've helped your team save time and focus on your core business. We also appreciate your feedback regarding the mobile app, response times during peak periods, and the reporting dashboard. Insights like yours help us continue improving the experience for our clients. Thank you for your trust and partnership. We look forward to continuing to support your team's success! ### 14. User-Friendly Reports and Easy Enrollment, But Pricing Expectations Fell Short **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2026 **What do you like best about VensureHR?** I like that they you are able to log in to their system and quickly download needed reports such as payroll allocation. We also just recently had open enrollment for benefits and it was easy to navigate the system to sign up for our annual benefits. The site is very user friendly. **What do you dislike about VensureHR?** When we first looked into Vensure HR, we were assured they could beat our current PEO pricing. In the end, that wasn’t the case. We also experienced a lot of turnover among the Vensure employees assigned to our account when we first signed up. Our sales rep stayed the same, but many of the other contacts changed, and it was difficult at first to get timely responses. **What problems is VensureHR solving and how is that benefiting you?** Vensure helps streamline our HR and payroll processes and provides support with compliance needs. I appreciate that they send a newsletter out monthly to review any new federal or state requirements. **Official Response from Kapil Kumar:** > Thank you for taking the time to share your detailed feedback. We're delighted to hear that you find our platform user-friendly, from accessing payroll reports to navigating benefits enrolment. It's also great to know that our monthly compliance newsletters help keep you informed. We also appreciate you sharing your experience regarding pricing expectations and the account team transitions you encountered. Your feedback is invaluable, and we're continuously working to improve both our onboarding experience and the consistency of the support we provide. Thank you for your partnership and for helping us continue to improve. ### 15. Capable PEO platform held back by inconsistent service **Rating:** 1.0/5.0 stars **Reviewed by:** Zane P. | Co-Owner & Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** Price was better then my previous provider (Engage) **What do you dislike about VensureHR?** The biggest downsides have been service consistency and account ownership. In our first year we were never assigned a dedicated account manager, and frequent rep turnover meant repeatedly losing context. At one point our payroll rep departed just days after an internal reorg with no handoff, which caused our first-ever late payroll. Onboarding was also never fully completed - standard document templates were never loaded into the system, so new hires started with nothing to sign. Multi-state tax registrations (SC, CA, GA, IL) dragged on for months, roughly 37 weeks in one case, and several written requests for a simple status call went unanswered. Benefits enrollment terms were not clearly communicated up front either - the ancillary plan-year cutoff differed from what had been marketed to us. In practice, resolving issues almost always required escalation rather than proactive service. **What problems is VensureHR solving and how is that benefiting you?** As a small company, we use VensureHR as our PEO to consolidate payroll, benefits administration, workers' comp, and multi-state tax compliance under one provider so we don't have to build an in-house HR and payroll department. When the core payroll engine runs, it does deliver that value - biweekly payroll processes and employees get paid and enrolled in benefits. The platform also gives us access to group benefit plans and a 401(k) that would be hard for a company our size to offer on its own. The main benefit is offloading HR administration; the main limitation is that realizing that benefit has depended heavily on individual reps rather than on consistent, proactive service, so we have had to actively manage the relationship to keep things on track. ### 16. Great ROI, Fantastic UI Services, & Strong Payroll Support, wish there was dedicated svc reps again **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Recreational Facilities and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** ROI for what we receive is good.....UI services have been fantastic! Payroll is good to, though Prism is not intuitive and can be hard to find things if you don't know where to look. The learning curve can be pretty steep. I also really liked having a dedicated service rep that I met with on a monthly basis. When that was happening I found a lot more of the services and got quicker resolution for things. Sue Dowe was amazing! **What do you dislike about VensureHR?** I don't like that we no longer have that dedicated service rep, it's just our payroll person. Mariel Bates is amazing at payroll, very knowledgeable and helpful, but seems to have her plate full with just payroll. I'm not sure if she can help with all the rest of what we rec'd from Sue Dowe when we had he as a dedicated rep. That said, I have not reached out to her to ask for a monthly meeting and just have been reaching out when issues come up. Sometimes she has time to help and sometimes it takes a bit to get a response. I don't think any of that is really on Mariel though as she doesn't really have the time to provide all of what Sue did. **What problems is VensureHR solving and how is that benefiting you?** UI help with a claim and hearing was fantastic! Nick Spreen was really great! And the ROI on what we paid was phenomenal. This saved our company much time in figuring out what we needed and how to prepare.I appreciate that we can get HR help when we need it, but it's really hard to get a hold of someone on HR issues in a timely manner when issues do come up. **Official Response from Kapil Kumar:** > Your thoughtful review means a great deal to us. We're delighted to hear that our unemployment insurance services, payroll support, and overall value have had a positive impact on your organization. It's especially rewarding to know that members of our team have made a meaningful difference in your experience. We also appreciate your perspective on the value of dedicated service support and timely HR assistance. Feedback like yours helps us continue evaluating how we can best serve our clients while delivering the expertise and responsiveness they expect. Thank you for your continued partnership with VensureHR. ### 17. Reliable HR Partner for Our Growing U.S. Team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** VensureHR has made managing our U.S. employees much easier. Payroll runs smoothly, the support team is responsive, and having HR, benefits, and compliance in one place saves us a significant amount of time. It's been a dependable partner as we've continued to grow our U.S. team. **What do you dislike about VensureHR?** Like any platform, there is a learning curve, especially when navigating some of the HR features for the first time. Occasionally, certain requests can take longer than expected depending on the complexity, but overall the support team has been helpful in resolving issues. **What problems is VensureHR solving and how is that benefiting you?** As an Israeli company growing our U.S. presence, we needed a reliable partner to support our employees in the U.S. VensureHR has helped us simplify payroll, benefits, and HR administration, allowing our lean HR team to focus on building the business instead of navigating local employment processes. Having one partner that understands the U.S. employment landscape has made managing our U.S. workforce much more efficient. **Official Response from Kapil Kumar:** > Thank you for sharing your experience with VensureHR. We’re pleased to hear that our solutions have helped simplify payroll, benefits, and HR administration as your organization continues to expand its U.S. workforce. Supporting growing businesses with the resources and expertise needed to efficiently manage their teams is a key part of our mission. We appreciate your feedback regarding the learning curve and the time required for more complex requests. We understand the importance of providing clear guidance and timely support as clients navigate their HR processes, and we’re glad our team has been able to assist along the way. Thank you for trusting VensureHR as a partner in supporting your continued growth. We value the opportunity to help your team focus on strategic priorities while we support the day-to-day HR needs of your workforce. ### 18. Excellent Support and Smooth Integration with Vensure **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** The services and support Vensure has provided through the integration have been excellent. They’ve been responsive and helpful, ensuring accuracy and timely updates throughout the process. Pricing has also stayed in line with what was agreed to during the sales experience. The user interface is clear for the average user, though it could be more intuitive and clearer for the admin user. **What do you dislike about VensureHR?** My only negative experience has been with the timekeeping support, which is handled through a separate UI platform involving their vendor. That part of the process was rough; however, Vensure supported us throughout and helped resolve the issues. Overall, their performance has been excellent, especially given how difficult the implementation with the vendor has been. **What problems is VensureHR solving and how is that benefiting you?** Our previous PEO struggled to provide timely support for back-office services, especially regarding state unemployment and wage filings, and we also experienced continual price increases. Vensure has helped us align across states and provided more consistent pricing. **Official Response from Kapil Kumar:** > Thank you for sharing your detailed feedback. We’re pleased to hear that your integration experience with VensureHR has been supported by responsive service, accurate updates, and a strong commitment from our team. We also appreciate your recognition of the clarity of the platform and the value of having a consistent approach to managing your HR needs. We value your feedback regarding the timekeeping experience and the opportunities to further improve the administrator experience. We’re glad our team was able to provide support throughout the process and help address challenges along the way. It’s great to know that VensureHR has helped your organization streamline multi-state workforce management, improve access to back-office support, and provide greater consistency in your HR operations. We appreciate the opportunity to partner with your team and continue supporting your success. ### 19. VensureHR Needs Faster, More Personalized Support and a Smoother Open Enrollment **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** The best part of my experience with VensureHR has been working with Ilya. He consistently provides outstanding customer service, responds quickly to questions, and is always helpful in finding solutions. His knowledge, professionalism, and willingness to assist make payroll administration much smoother and less stressful. It's clear that he cares about supporting his clients, and his responsiveness and reliability are greatly appreciated. **What do you dislike about VensureHR?** We were an Emplicity client before the company was acquired by Vensure, and the experience has changed significantly since the transition. One of Emplicity's greatest strengths was the personal touch—you knew exactly who to call when you had a question or needed assistance, and responses were typically received within hours. Unfortunately, the transition to Vensure over the past two years has been challenging. The personalized service has largely been replaced with generic email addresses and call centers, making it difficult to get timely support. Response times have increased substantially, often taking days rather than hours, and the experience can be even more frustrating for employees who need assistance. In addition, our benefits open enrollment process has been difficult the last two years. The enrollment experience has been disorganized and created unnecessary challenges for both administrators and employees. At the same time, benefit costs have increased significantly, leading to concerns about the value being delivered. While there are still outstanding individuals within the organization—such as our payroll representative, Ilya—the overall client experience has declined compared to what we received prior to the acquisition. This feedback is intended to highlight areas where restoring a more personalized service model and improving responsiveness could greatly improve the client experience. **What problems is VensureHR solving and how is that benefiting you?** VensureHR helps us manage several important HR and administrative functions, including payroll processing, leave of absence administration, workers' compensation, and general HR support. By outsourcing these areas, our team can spend less time on administrative tasks and more time focusing on our employees, culture, and strategic HR initiatives. Specific benefits include: Payroll Administration: Ensures employees are paid accurately and on time while helping us stay compliant with payroll tax and reporting requirements. Leave of Absence Management: Provides guidance and administration for complex leave laws and processes, helping reduce compliance risk and ensuring employees receive the support they need during leave events. Workers' Compensation Administration: Assists with claim management, reporting, and coordination, helping streamline the process when workplace injuries occur. HR Support: Provides access to HR resources, guidance, and expertise that help us navigate employment-related issues and compliance requirements. While there have been challenges with service levels and the overall client experience since the transition from Emplicity, the services VensureHR provides continue to help reduce administrative burden and support key HR functions that are critical to our organization. **Official Response from Kapil Kumar:** > Thank you for taking the time to share such thoughtful and detailed feedback. We’re pleased to hear that Ilya has been a trusted partner in supporting your payroll administration needs. His dedication, responsiveness, and commitment to providing solutions reflect the level of partnership we strive to deliver for all of our clients. We also appreciate your feedback regarding your experience following the transition and the importance of maintaining a personalized, consistent support model. We understand how valuable it is for clients and employees to have timely access to knowledgeable resources and clear guidance when they need assistance. Your insights around communication, responsiveness, and the open enrollment experience provide valuable opportunities for us to continue enhancing our processes and client support approach. We’re glad that VensureHR continues to support your organization with critical HR functions, including payroll, leave administration, workers’ compensation, compliance guidance, and HR support. Our goal is to help reduce administrative complexity while providing the expertise and resources that allow our clients to focus on their people and strategic priorities. ### 20. Challenging Setup, Inconsistent HR Support **Rating:** 1.5/5.0 stars **Reviewed by:** Benjamin J. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about VensureHR?** I like that VensureHR seems engaged and wants to do a good job. They have frequently scheduled follow-up appointments with us to ensure our questions are answered. It feels like there's a team we can rely on. **What do you dislike about VensureHR?** We've been through a lot of transition and different teams working with us. Some teams have skills, some don't. It's been very challenging when our needs have not been addressed. We've had to have very specific and direct conversations about open enrollment or anything specifically to our teams. The initial setup was terribly difficult. We bounced around through different reps, and it was very hard. The HR team sometimes acts in the front, and that hasn't gone well, or it's been confusing for our employees. **What problems is VensureHR solving and how is that benefiting you?** I rely on VensureHR for a great benefits platform and national contracts. Their wide expertise helps answer HR questions accurately, improving our operations with dependable support. **Official Response from Kapil Kumar:** > We appreciate you sharing such detailed feedback about your experience. It's encouraging to know that our team's commitment to supporting your organization and providing ongoing follow-up has earned your trust. We also value your candid insights regarding implementation, team transitions, and communication throughout your experience. Feedback like yours helps us continue strengthening the consistency of our service and the overall client experience. Thank you for choosing VensureHR to support your benefits and HR needs. ### 21. Easy to Use, But Payment and Tax Filing Issues Need More Proactive Communication **Rating:** 3.5/5.0 stars **Reviewed by:** Hollywood H. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2026 **What do you like best about VensureHR?** The interface is easy to use, and onboarding employees is straightforward. **What do you dislike about VensureHR?** I’ve had multiple issues with workers’ comp policy payments not being made on time, and most recently my Q1 tax report wasn’t sent in, which resulted in a fine and penalty. While vensure is taking care of it since it was their lapse, I’m disappointed there wasn’t any proactive communication. I had to reach out only after I received the notice. Additionally, this type of issue never happened with the previous company I used, and I wouldn’t expect it to happen here either. **What problems is VensureHR solving and how is that benefiting you?** I don’t really have any problems that Vensure HR is solving for me right now. **Official Response from Kapil Kumar:** > Thank you for taking the time to share your candid feedback. We're pleased to hear that you find our platform easy to use and that onboarding employees has been a smooth experience. We also appreciate you bringing your concerns regarding workers' compensation payments, tax filing, and communication to our attention. We understand the importance of timely execution and proactive updates, and we're committed to learning from feedback like yours as we continue to improve the client experience. Thank you for your patience and for giving us the opportunity to make things right. We truly value your partnership. ### 22. Convenient Setup, Room for Customer Service Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** gabrielle m. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** I like having a direct contact with our very own specialist at VensureHR. It's great to have the support of someone outside the company. They make sure we are compliant with labor laws that we might not be aware of, which is very resourceful. The initial setup was pretty easy, and we didn't have to do much on our end, which was a plus. **What do you dislike about VensureHR?** The customer service could be better. Some representatives are not as responsive and don't respond in a timely manner. Follow up with clients more efficiently. We were with America's Back Office and they merged with VensureHR. That is when our customer service started to decline. **What problems is VensureHR solving and how is that benefiting you?** VensureHR helps organize onboarding and HR solutions, ensuring compliance with labor laws we might overlook. Having a direct specialist contact is very resourceful. **Official Response from Kapil Kumar:** > Thank you for sharing your detailed feedback. We’re pleased to hear that having a dedicated specialist has provided valuable guidance, helped support compliance efforts, and made the onboarding process seamless. We’re also glad that VensureHR’s HR solutions are helping simplify your processes and provide added confidence in managing workforce responsibilities. We appreciate your feedback regarding responsiveness and follow-up. Delivering consistent, timely support is a key priority, and we value insights that help us continue improving the client experience and strengthening our service approach. ### 23. Exceptional, Fast Customer Support with a Personal Touch **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about VensureHR?** What I like best about VensureHR is their exceptional customer support. The team is incredibly fast, responsive, and always provides a wonderful personal touch. Whenever I need assistance, there is always someone available to help me and immediately direct me to the right people. **What do you dislike about VensureHR?** The system itself feels a bit outdated and complex to navigate. It can sometimes be difficult and confusing to find what you need, and it would be highly beneficial to have a more modern, intuitive, and user-friendly interface. **What problems is VensureHR solving and how is that benefiting you?** VensureHR handles all of our US payroll needs from end to end. This saves us from dealing with complex regulations and administrative hassle, giving us complete peace of mind and allowing us to focus entirely on growing our business. **Official Response from Kapil Kumar:** > Thank you for sharing your feedback. We're glad to hear our responsive support team has made a positive impact and that you've had a personalized experience whenever you needed assistance. We also appreciate your comments about the platform's navigation. Feedback like yours helps us continue improving the user experience. It's great to know VensureHR has simplified your U.S. payroll processes and helped your team stay focused on growing the business. Thank you for your partnership and for choosing VensureHR. ### 24. Cost-Effective Payroll & Benefits, but Requires Experience for Admins **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2026 **What do you like best about VensureHR?** It’s a cost-effective platform that includes all the functionality needed to provide payroll and benefits support for a small organization. **What do you dislike about VensureHR?** From an administrator’s standpoint, the UX feels quite manual. To carry out many tasks effectively, administrators need a strong level of familiarity with how systems like this generally work in order to navigate it successfully. Support is available, but companies will be more effective if they’re able to self-service. **What problems is VensureHR solving and how is that benefiting you?** As a small company, using a cost-effective PEO allows us to offer competitive benefits to our employees, which helps us stay competitive as an employer in the marketplace. The system is fully built out, and even though it’s fairly manual, it still gives us the infrastructure we need to scale as we grow. **Official Response from Kapil Kumar:** > Thank you for taking the time to share your experience. We're pleased to hear that VensureHR has provided your organization with a cost-effective solution for payroll, benefits, and the infrastructure needed to support your continued growth. We also appreciate your perspective on the administrator experience and the importance of intuitive self-service capabilities. Feedback like yours helps guide our ongoing efforts to enhance usability while delivering the functionality our clients rely on. Thank you for choosing VensureHR as your HR partner. ### 25. Efficient Payroll Management with VensureHR **Rating:** 4.5/5.0 stars **Reviewed by:** Jaime N. | Manager of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** I really like that VensureHR is very prompt and has clear communication. Their efficiency is impressive and as a small business, they really help take some of the stress off of us by handling all of these things. The initial setup was very easy and the team was very helpful in answering any questions we had and helping us get over any of the initial bumps and hurdles that we encountered. **What do you dislike about VensureHR?** I wish there were fewer fees and such. It would be helpful if there was maybe not as much turnaround in the company. **What problems is VensureHR solving and how is that benefiting you?** VensureHR handles our payroll, taking deductions and hassle out. They streamline onboarding new employees and services, reducing stress and freeing up time for our small business. **Official Response from Kapil Kumar:** > It's wonderful to hear that VensureHR has helped simplify payroll and onboarding for your business while providing the responsive support your team values. We're delighted that our communication, efficient implementation, and dedicated specialists have helped reduce the administrative burden so you can focus on running your business. We also appreciate your feedback regarding fees and your overall service experience. Perspectives like yours help us continue evaluating opportunities to enhance the value and experience we provide. Thank you for trusting VensureHR to support your growing business. ### 26. Historically great, now not so much **Rating:** 0.0/5.0 stars **Reviewed by:** Steve H. | Club Pilates Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about VensureHR?** Historically the way they handle all of my HR needs form payroll to benefits to answering questions and guiding me through challenging situations has been awesome. It is nice to have one team that gets to know my business and guides me through all the HR challenges that come up. **What do you dislike about VensureHR?** It seems like we are continually getting a new team to work with every few months and each time that happens we get worse and worse support and there are more and more mistakes. I can't even keep track of all the different contacts for all the different companies and that makes it difficult to resolve issues and there have been a plethora of issues lately to the point of it being untenable for us. **What problems is VensureHR solving and how is that benefiting you?** They are mitigating my risk in the HR space, but it is damn difficult to get any answers. They drop the ball constantly and I am the one pushing all issues along. Proactivity on their part is zero. **Official Response from Kapil Kumar:** > Thank you for taking the time to share your feedback and experience. We truly appreciate your recognition of the support and guidance VensureHR has provided over the years across payroll, benefits, and HR management. We also sincerely acknowledge your concerns regarding consistency in support, communication, and overall responsiveness. Transparent feedback such as yours is incredibly valuable, as it helps provide an important perspective on the client experience and where improvements are most impactful. Thank you again for your continued partnership and candid review. ### 27. Smooth Payroll and Insurance Management with Timely Support **Rating:** 4.0/5.0 stars **Reviewed by:** Lisa G. | Bookkeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about VensureHR?** I like the personal customer service I receive from VensureHR and the timeliness in processing our payroll. It's important for me to have a good working relationship with the payroll team, and I appreciate how they can give me the specific reports I need. **What do you dislike about VensureHR?** The biggest downfall is the time difference. Sometimes it's a struggle when no payroll specialist is in our same time zone. A three hour gap makes a big difference. If a situation occurs and the person who handles our payroll has already left for the day, it is an issue. I feel you need to have people who work in our same state or one with an hour's difference. **What problems is VensureHR solving and how is that benefiting you?** I use VensureHR for payroll and workers compensation insurance. It runs smoothly, offering great customer service and timely payroll processing. They create any reports I need, which is super helpful for maintaining a good working relationship with the payroll team. **Official Response from Kapil Kumar:** > Thank you for sharing your experience and feedback. We’re glad to hear that the responsiveness of our team, timely payroll processing, and customized reporting support have contributed positively to your day-to-day operations. Building strong working relationships with our clients remains a key priority for us. We also appreciate your perspective regarding time zone differences and understand how important timely support can be when urgent payroll matters arise. Feedback like this helps us continue evaluating ways to enhance the overall client support experience. ### 28. Simple Time & Labor, but Implementation Feels Disjointed **Rating:** 3.0/5.0 stars **Reviewed by:** Joeanna H. | Business Manager/Co-Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about VensureHR?** We like the simplicity of Time & Labor for our employees. **What do you dislike about VensureHR?** We did not find the implementation of your software easy to understand. The various formats were rather disjointed and not smooth to navigate in between systems. **What problems is VensureHR solving and how is that benefiting you?** Because there is so much use of technology, reaching out to individuals to explain various areas of concerns with your software would have been more helpful than sending emails with screenshots. Hiring links were somewhat cumbersome to navigate at times. **Official Response from Kapil Kumar:** > Thank you for sharing your feedback. We're pleased to hear that the simplicity of our Time & Labor solution has made it easy for your employees to use. We also appreciate your insights regarding the implementation experience, system navigation, and onboarding support. Feedback like yours helps us identify opportunities to create a more seamless experience for our clients. We're glad VensureHR has been able to support your hiring and workforce management needs. Thank you for your partnership and for choosing VensureHR. ### 29. Effortless Payroll & Time Tracking with Great Value and Helpful Specialists **Rating:** 5.0/5.0 stars **Reviewed by:** Reginald J. | HR Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2026 **What do you like best about VensureHR?** Assistance with policies, effortless payroll and time. tracking integration. Pricing is low for all the features you get. Specialist are ready to assist with all aspects of the business. System performance is ease of use and offers pretty much whatever you need. **What do you dislike about VensureHR?** Rathe ruse one website for all needs rather than multiple websites. A little more AI integration. **What problems is VensureHR solving and how is that benefiting you?** All HR needs are being met by using vensure and they take some of the workload off your hands. **Official Response from Kapil Kumar:** > Thank you for taking the time to share your experience. We're delighted to hear that our payroll and time tracking solutions, competitive pricing, and dedicated specialists have helped support your business and simplify your HR operations. We also appreciate your feedback regarding a more unified platform experience and additional AI capabilities. Insights like yours help guide our continued product enhancements. Thank you for choosing VensureHR as your trusted HR partner. ### 30. Attentive Support, but Integrations and Flexibility Often Crack Under Pressure **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2026 **What do you like best about VensureHR?** I like that that we can almost always figure out the solutions for situations and adjust the payroll if anything happens. Also the team is super attentive to OOC and other events in which we need careful and fast handling. **What do you dislike about VensureHR?** The major events like integration, reports, system locks usually tend to "crack". The system is super not flexible in terms of re-opening periods, adjusting the reports, adding last minute changes, creating OOC on my own etc. The system is also very not self-manageable and I need to approach Vensure team with every item I have. **What problems is VensureHR solving and how is that benefiting you?** Usually the problems that I can't solv in my own using the system, e.g. issuing an off cycle. **Official Response from Kapil Kumar:** > Thank you for your thoughtful feedback. We're pleased to hear our team has been responsive and dependable, especially when supporting time-sensitive payroll adjustments and off-cycle requests. Delivering timely solutions when they matter most is something we take pride in. We also appreciate your candid feedback regarding system flexibility, integrations, and reporting. Your insights are valuable and help us better understand where we can continue enhancing the overall user experience. Thank you for trusting VensureHR with your payroll operations. We value your partnership and remain committed to providing the support you need to keep your business running smoothly. ### 31. VensureHR Keeps Everything in One Place and Saves Time **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2026 **What do you like best about VensureHR?** The upside about using VensureHR is that all the information you need to view is right there on the platform in one place helping to save me time. **What do you dislike about VensureHR?** When it comes to open enrollments, we have had some delays that have caused angry and upset clients. This has caused me some additional stress during an already high time of stress. **What problems is VensureHR solving and how is that benefiting you?** With one of my clients, we had a serious delay with the open enrollment process and Vensure stepped in and offered to speak to them and help calm them and reassure them that it would be done and would not have any negative affect for their company despite the delay on Vensures part. **Official Response from Kapil Kumar:** > Thank you for taking the time to share your experience. We're pleased to hear that VensureHR helps you save time by keeping everything in one place and that our platform supports your day-to-day needs. We also appreciate your honest feedback regarding the open enrollment delays. We understand how challenging situations like that can be, and we're glad our team was able to step in, support your client, and help resolve the issue. Your feedback is invaluable as we continue working to improve both our processes and the experience we deliver. Thank you for your partnership and for trusting VensureHR. ### 32. User-Friendly HR Solution with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2026 **What do you like best about VensureHR?** I really appreciate how VensureHR saves time and makes daily HR tasks easier to manage. The platform is user-friendly and pretty straightforward, which I find really helpful. I also enjoy using the My Favorites section on the home page because it gives me quick access to the reports and tools I use most often, making it faster and more convenient to tackle tasks. I'm impressed with the amazing team we have, as they're always helpful, responsive, and willing to assist whenever we have questions or need help. Even during the initial setup, which was fairly easy, the support team did an amazing job of smoothing out any bumps we encountered. **What do you dislike about VensureHR?** One thing that I would like to improve but know can be resolved with the report team is the allocation report. The report parameter format # 17746CUZ does not currently include benefits in the totals, so I have to review the invoices to get the overall totals for each employee when preparing payroll reports. Adding benefits to the report totals would make the process more efficient and save time. **What problems is VensureHR solving and how is that benefiting you?** VensureHR helps us keep payroll, employee documents, and our handbook organized in one place, saving time and making HR tasks easier. It's user-friendly and straightforward. **Official Response from Kapil Kumar:** > Thank you for your thoughtful review and for sharing your experience with VensureHR. We're delighted to hear that our platform, My Favorites functionality, and dedicated support team have helped simplify your day-to-day HR responsibilities and create a smooth onboarding experience. We also appreciate your suggestion regarding the allocation report. Feedback like yours helps us identify opportunities to further enhance reporting capabilities and improve efficiency for our clients. Thank you for your partnership and for choosing VensureHR. ### 33. Efficient Payroll Management with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about VensureHR?** I really appreciate the account manager that's been assigned to us; they have great attention to detail and are always willing to help. I like how easy it is to modify things to meet our business needs, and the amount of data the system can hold and generate reports with. VensureHR offers an ample amount of tools that help us get the results we need, especially in a complex staffing organization where data is crucial. I also find their ability to integrate with our ATS and CRM system to be really beneficial. The initial setup was very easy, with their team helping us every step of the way, and having an expert available for any questions was great. The process was detailed, organized, and overall a great experience. **What do you dislike about VensureHR?** The data piece can also be negative sometimes because there are so many options, that sometimes we just want it only streamlined to our business needs. For example, we only wanna see the termination options that we use, but we have access to all of the termination options that they've ever entered. And so sometimes that can be a lot. **What problems is VensureHR solving and how is that benefiting you?** I use VensureHR for payroll management and it addresses complex data needs, offering ample tools for results. The account manager's attention to detail is helpful, and the software integrates well with our ATS and CRM systems, allowing tailored modifications and comprehensive report generation. **Official Response from Kapil Kumar:** > Thank you for your thoughtful and detailed review! We're delighted to hear that our account management team, implementation process, reporting capabilities, and integrations have helped support your business. It's especially rewarding to know our platform is meeting the needs of your complex staffing organization. We also appreciate your feedback about streamlining certain data options. Insights like yours help us continue enhancing the platform to better support our clients' unique workflows. Thank you for your trust and partnership with VensureHR! ### 34. Serious Gaps Overshadow HR Support Benefits **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** I enjoy working with our Payroll team. They are very helpful and quick to resolve issues. Pranav, our partner, has gone above and beyond a normal payroll partner. He understands problems, communicates well, and is willing to jump onto calls to help us with last-minute requests. Additionally, they have been helpful with answering questions about state laws. **What do you dislike about VensureHR?** Almost everything. We've had several reports take months to create, impacting our 401k reporting. We hire minors and need a flagging system from VensureHR for if a minor gets hurt, but they haven't provided it. The benefits process was very frustrating; we had only one week to decide and employees had one week to select benefits. We didn't get responses to our questions for days, which was too late. The initial setup of VensureHR was very difficult. **What problems is VensureHR solving and how is that benefiting you?** VensureHR helps us with questions around state laws and provides a helpful payroll team. Pranav, our partner, is exceptional at resolving issues quickly and handles last-minute requests well. **Official Response from Kapil Kumar:** > Thank you for taking the time to share your candid feedback. We're pleased to hear that Pranav and our Payroll team have provided responsive support and valuable guidance with payroll and state compliance questions. We'll be sure to share your kind words with Pranav. We also appreciate your honest feedback regarding reporting, implementation, benefits enrollment, and communication. We understand how important these experiences are and are committed to continuously improving our processes and the support we provide. Thank you for your partnership and for helping us improve the VensureHR experience. ### 35. Good HR benefits but questionable tax filing processes & procedures **Rating:** 2.5/5.0 stars **Reviewed by:** Amy C. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** The fact that they provide HR benefits options & file quarterly taxes and W2's on our behalf. **What do you dislike about VensureHR?** We have had multiple instances of the quarterly tax returns being filed late which has resulted in our contractor's license being suspended until the filing was submitted and paid and all penalties were paid. **What problems is VensureHR solving and how is that benefiting you?** The main problem that VensureHR is solving HR benefits offerings to their customers; eliminating the confusing process of choosing benefits options for their employees. **Official Response from Kapil Kumar:** > Thank you for sharing your feedback. We’re pleased to hear that VensureHR’s HR benefits solutions and support with payroll tax filings and year-end processes have helped simplify important administrative responsibilities for your organization. We appreciate your feedback regarding tax filing processes and the importance of timely updates and clear communication. Providing a seamless experience and keeping our clients informed throughout key processes are priorities for our team, and your insights help us continue improving our service approach. We’re glad that VensureHR has helped make benefits administration easier by providing access to resources and solutions that support your organization and employees. ### 36. Inconsistent Support, But Decent Service Team **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** I appreciate Jacki's support on the HR side. She is very fair, always available, understands our challenges, and helps me mediate and plan for challenges with staff when they've come up. Jacki is quick to reply via email and if I call, she's usually going to answer or call back if she's not available. This responsiveness is something I can't say for a lot of the other partners within VensureHR. I also liked that initially, VensureHR or rather Emplicitly (Vensure acquired), at that point, had a dedicated service team that was going to give us more attentive service and a cleaner time card system for our hourly employees. Their PEO benefits package was also a decent savings from what we were paying at TriNet. **What do you dislike about VensureHR?** I'm particularly dissatisfied with the benefits team, and their lack of initiative and action in following through to make sure that my team is on the right benefits package. They were not particularly responsive or great at following up. And that is why I'm actually looking to shop my PEO and leave VensureHR then I'm dissatisfied with their actions. Also, none of these transitions are particularly seamless or easy. You have to get a whole bunch of reporting, and then you have to reenroll in all your benefits, all the things. It's a challenge. Every PEO seems to have different points of emphasis and different things that they look the other way on. **What problems is VensureHR solving and how is that benefiting you?** VensureHR handles payroll and HR services as our PEO benefits provider. They have a cleaner time card system and their package offered savings compared to TriNet. **Official Response from Kapil Kumar:** > Thank you for taking the time to share your feedback. We're pleased to hear that Jacki's support, responsiveness, and partnership have made a positive difference in your experience. We also appreciate your candid feedback regarding our benefits team and overall service consistency. Insights like yours help us identify opportunities to improve and deliver a better experience for our clients. Thank you again for your review. ### 37. Confusing Setup and Logins, Needs Better Management **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** I think that one of the interfaces and dashboards of VensureHR was clean. The health care options that I am able to get through America's Back Office are great. VensureHR allows me to have access to corporate grade, enterprise grade medical, dental, and vision plans for a small company. **What do you dislike about VensureHR?** The benefits management was incorrect, leading to a sudden change with very little notice, which was shocking and disorienting. The process seemed to involve unfamiliar email addresses, making it appear like a scam, and it included a lot of bad information. The logistics of managing employees and benefits during the switch was horrible. Additionally, different domain URLs and login pages were used for accessing various services, making it extremely difficult to know where to log in. There's a lack of harmonization in branding, systems, and logins, which adds to the confusion. It was impossible to set up initially. An account manager is needed to explain what's going on between the various plans and services instead of dealing with uninformed representatives. **What problems is VensureHR solving and how is that benefiting you?** VensureHR allows me to have access to corporate grade, enterprise grade medical, dental, and vision plans for a small company. **Official Response from Kapil Kumar:** > We appreciate you taking the time to share your perspective. It's encouraging to hear that you've found value in the healthcare benefits available through VensureHR and that aspects of the platform have supported your organization's needs. We also appreciate your feedback regarding the onboarding experience, platform accessibility, and benefits administration. Insights like yours help us continue evaluating opportunities to simplify the client experience, improve navigation across our solutions, and strengthen the support we provide. Thank you for choosing VensureHR. ### 38. This has been frustrating and time consuming. **Rating:** 0.0/5.0 stars **Reviewed by:** Kerry W. | Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** Sending out the handbook electronically for signature has been time saving. **What do you dislike about VensureHR?** Nothing has worked right since we came on in January. We are looking to join a different PEO if things don't improve. We are having the most challenges with Timeco , who they have partnered with. **What problems is VensureHR solving and how is that benefiting you?** They have made more work for us which has been frustrating. In addition, the information coming out is inaccurate which is causing challenges with our employees. **Official Response from Kapil Kumar:** > We appreciate you sharing your experience. It's encouraging to hear that our electronic handbook distribution has helped streamline part of your onboarding process. We also value your feedback regarding your implementation experience and system performance. Client insights like yours help us identify opportunities to strengthen both our solutions and the overall service experience. We appreciate the opportunity to support your organization and remain committed to delivering the reliable HR and payroll experience our clients expect. ### 39. Horrible nightmare experience that has cost me more money than I'm benefiting by using Vensure. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** The most helpful part was guidance with selecting a healthcare plan. **What do you dislike about VensureHR?** The experience of onboarding was a nightmare. I was bounced around from person to person. They incorrectly set up my ACH payments causing me to incur wire transfer fees that were unreimbursed by Vensure. Then they entered by business address incorrectly so my company has been paying taxes to the wrong city and state for 7 months and has not corrected or responded to my requests on status updates. The customer service with resolving this issue has been terrible. I've been ghosted by Veronica Wareham after requesting information. The IRS now has the incorrect address for my business that will need to be corrected as well and no one from Vensure has lifted a finger to resolve the issues they created! **What problems is VensureHR solving and how is that benefiting you?** They have created more problems than they have solved its been a terrible experience. **Official Response from Kapil Kumar:** > Thank you for taking the time to share your feedback. We appreciate you highlighting both the positive support you received during the benefits selection process and the areas where your experience did not meet expectations. We understand the importance of having a smooth onboarding experience and timely support when addressing account-related questions. The feedback you’ve shared regarding communication and service experience is important to us, and we would welcome the opportunity to connect directly to better understand your concerns and ensure they are reviewed by the appropriate teams. Our goal is to provide clients with a reliable partnership and the guidance needed to effectively manage their HR responsibilities. We appreciate the opportunity to learn from your experience and work toward a better client experience moving forward. ### 40. Responsive, Friendly, Expert Support That Delivers **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about VensureHR?** Their responsiveness, friendliness, and expertise. They are always quick to respond, pleasant to work with, and provide knowledgeable guidance whenever needed. **What do you dislike about VensureHR?** The initial setup process was more challenging than expected, although those issues have now been resolved. I also think the pre-sales process could have been more transparent regarding timesheet management, as we only discovered during implementation that it relies on a third-party solution rather than being fully integrated within the VensureHR platform. **What problems is VensureHR solving and how is that benefiting you?** VensureHR has helped us centralize key HR processes, including payroll processing, benefits administration, and performance management. This has improved efficiency, reduced administrative work, strengthened compliance, and provided a better experience for both employees and managers. **Official Response from Kapil Kumar:** > Thank you for your thoughtful review! We're delighted to hear that our team's responsiveness, expertise, and dedication have made a positive impact on your experience. It's also wonderful to know that VensureHR has helped streamline your HR processes, improve efficiency, and support your payroll, benefits, and performance management needs. We appreciate your feedback regarding the implementation experience and pre-sales communication. Insights like yours help us continue improving every stage of the client journey. Thank you for your trust and partnership with VensureHR! ### 41. Great Staffing Support, but QBO Integration and Payroll Processing Need Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Jordan G. | Senior Accounting Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2026 **What do you like best about VensureHR?** The staffing team that helps with processing, reporting and onboarding has been great. **What do you dislike about VensureHR?** The integration to our accounting platform (QBO) is not great. Constant issues and requires manual corrections from their support team. We also see frequent issues in processing payroll. Our operations are a bit complex which requires some overrides or corrections that the system is unable to help with. **What problems is VensureHR solving and how is that benefiting you?** Payroll processing, multi-state taxation & reporting **Official Response from Kapil Kumar:** > Thank you for taking the time to share your feedback. We're pleased to hear that our staffing team has provided dependable support with processing, reporting, and onboarding. We also appreciate your insights regarding the QuickBooks Online integration and payroll processing for more complex operational needs. Feedback like yours helps us identify opportunities to further enhance our integrations and platform capabilities. Thank you for trusting VensureHR to support your payroll, multi-state tax, and reporting requirements. ### 42. Good Functionality but Lacks User Control **Rating:** 1.5/5.0 stars **Reviewed by:** Kaylie T. | HR Business Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2026 **What do you like best about VensureHR?** I like that VensureHR is mostly a one-stop shop for multiple HR services. I also appreciate the ease of onboarding new hires. **What do you dislike about VensureHR?** I do not feel like the service level between VensureHR reps meets the needs of our company. It feels mostly restrictive having VensureHR representatives doing things like system terminations, account resets, changing titles, etc. when we as the employer would like more control. I do not think that VensureHR thinks about the client when it comes to benefit renewals. We've had negative experiences with the benefit enrollment dates changes as well as issues between our system and the BCBS or Metlife platforms. Communication overall is very disorganized. **What problems is VensureHR solving and how is that benefiting you?** VensureHR helps with benefits, payroll, and HRIS. I like that it's a one-stop shop for multiple HR services and onboarding new hires. **Official Response from Kapil Kumar:** > Thank you for taking the time to provide such thoughtful and candid feedback. We are pleased to hear that VensureHR has been valuable to your organization as a centralized solution for HR services and onboarding support. We also appreciate your candid insights regarding service responsiveness, administrative controls, benefits renewal coordination, and communication processes. Client feedback like yours is extremely important, as it helps us identify opportunities to improve both operational efficiency and the overall client experience. Thank you again for your partnership and thoughtful review. ### 43. Streamlined Onboarding and a One-Stop Employee Portal **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** The onboarding process is very streamlined, and the benefits enrollment is as well. The feature our employees appreciate most is the employee portal, which lets them review payroll, benefits, PTO, and 401k all in one place. **What do you dislike about VensureHR?** I wish the signed employee onboarding documents were always readily available to us—right there on the portal or employee page—whenever we need to access them. **What problems is VensureHR solving and how is that benefiting you?** The biggest problem it solved for us was giving our management team more time back by taking HR, payroll, and benefits-related items off our plate. With Vensure doing most of the legwork, these tasks are now very low impact on our day-to-day operations. **Official Response from Kapil Kumar:** > Thank you for sharing your feedback. We’re pleased to hear that VensureHR has helped streamline your onboarding and benefits enrollment processes while providing employees with convenient access to payroll, benefits, PTO, and retirement information through a centralized portal. We’re also glad to know that our full-service HR solutions have helped reduce administrative workload and allow your team to focus on higher-value priorities. We appreciate your feedback regarding access to signed onboarding documents. Insights like these help us identify opportunities to further enhance the user experience and ensure clients have efficient access to the information they need. ### 44. Dedicated Team of Specialists Makes Vensure a Strong Partner **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2026 **What do you like best about VensureHR?** I like that you’re assigned a team of professionals, and that each person has their own area of specialization. **What do you dislike about VensureHR?** I ran into a few issues getting started with Vensure and setting it up so the program aligns properly with our policies. I also wish all of our employee onboarding documents were virtual and included as part of the initial onboarding process, because we still have employees signing some documents in person on paper. **What problems is VensureHR solving and how is that benefiting you?** Timekeeping has been really helpful, especially when changes need to be made quickly. Most of the staff have also been very helpful and responsive whenever I’ve needed assistance. **Official Response from Kapil Kumar:** > Thank you for sharing your feedback. We're pleased to hear that our team-based approach and dedicated specialists have made a positive impact on your experience. We also appreciate your candid feedback about the initial implementation process and the opportunity to further streamline employee onboarding with a fully digital experience. Your insights are invaluable as we continue enhancing our solutions and delivering a seamless client experience. Thank you for partnering with VensureHR. ### 45. Very Easy to Use—Straightforward Services That Fit My Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Marco V. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** Very easy to use. Their services are exactly what I need, and everything feels straightforward and convenient. **What do you dislike about VensureHR?** So far, I am not dissatisfied with VensureHR overall. **What problems is VensureHR solving and how is that benefiting you?** I mainly needed a company to handle my payroll, and so far they’ve been the best HR service for me. The process has been straightforward, and it’s been a relief not having to manage payroll on my own. **Official Response from Kapil Kumar:** > It's wonderful to know that VensureHR has been the right fit for your business. We're delighted to hear that our platform has made payroll management straightforward and provided the ease and convenience you were looking for. Helping our clients simplify their day-to-day HR responsibilities is at the heart of what we do. Thank you for choosing VensureHR and for sharing your experience. ### 46. Seamless HR Management with Top-Grade Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about VensureHR?** I really like VensureHR because it's very easy to use. The system is intuitive, making it simple to navigate. I've had excellent customer service, as everyone I've interacted with—from sales to onboarding and post-onboarding—has been responsive and very helpful. Additionally, the administrative fees are significantly less and more flexible compared to TriNet, which was an unexpected but great discovery after switching. The VensureHR software itself is much better, easier to use, and faster than what we had before. The initial setup was super easy, with the onboarding and sales team facilitating everything smoothly, and we had no issues whatsoever. **What do you dislike about VensureHR?** I don't do it very often, but creating custom reports can be a bit confusing. **What problems is VensureHR solving and how is that benefiting you?** I find that VensureHR solves my problem of accessing good health care plans at a reasonable rate compared to other options. **Official Response from Kapil Kumar:** > Thank you for your wonderful review! We're delighted to hear that your transition to VensureHR was seamless and that our onboarding, customer support, and platform have exceeded your expectations. It's especially rewarding to know you've found greater value through our intuitive software, responsive team, and competitive benefits offerings. We also appreciate your feedback on custom reporting. Insights like yours help us better understand where we can continue enhancing the user experience. Thank you for choosing VensureHR. We look forward to continuing to support your team as you grow. ### 47. Review of Services **Rating:** 2.5/5.0 stars **Reviewed by:** Chris T. | Accounting , Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about VensureHR?** They don't pull the payroll money until the day before payroll. **What do you dislike about VensureHR?** I have a credit of $155.00 and I keep emailing and asking how do I use that against an invoice, but never get a response of any kind. **What problems is VensureHR solving and how is that benefiting you?** I have made a few errors on payroll and Claudia has been great at helping me correct my errors. Thank you **Official Response from Kapil Kumar:** > Thank you for your review. We're glad to hear you appreciate our payroll funding process and that Claudia has been able to provide helpful support when payroll adjustments were needed. We also appreciate your feedback regarding the communication around your account credit. Clear and timely responses are important, and we value you sharing your experience. Thank you for being a valued client and for taking the time to leave a review. ### 48. Cheaper Than ADP, But Onboarding and Multiple Logins Need Work **Rating:** 0.5/5.0 stars **Reviewed by:** Chris L. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2026 **What do you like best about VensureHR?** We signed up because it was less expensive than ADP and now we understand. I should listen to my wife when she says cheaper not always better. **What do you dislike about VensureHR?** The onboarding process was not very good and I do not like multiple sites to log into. You should have everything under one site. **What problems is VensureHR solving and how is that benefiting you?** We had checks mailed to wrong address and people not get paid. **Official Response from Kapil Kumar:** > We appreciate you sharing your experience and your candid perspective. Your feedback regarding the onboarding experience, platform accessibility, and overall service experience provides valuable insight as we continue to enhance our solutions and client experience. We recognize the importance of delivering a seamless implementation process and intuitive access to the tools our clients rely on every day. Thank you for giving VensureHR the opportunity to support your organization. ### 49. Very User-Friendly Website and Tools, with Responsive AI and Support Agents **Rating:** 4.5/5.0 stars **Reviewed by:** Gili P. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2026 **What do you like best about VensureHR?** Very user friendly. Can find anything easily and if not, their AI tool and agents are available, responsive and informative. **What do you dislike about VensureHR?** Sometimes it takes a minute to find the right section to look into when interested in a very specific question but that happens very rarely **What problems is VensureHR solving and how is that benefiting you?** We use it for our payroll, benefits, and vacation tracking, and it also supports our compliance needs. **Official Response from Kapil Kumar:** > Thank you for your wonderful review! We're delighted to hear that you find our platform easy to navigate and that our AI tool and support team have been responsive and helpful. It's also great to know that VensureHR is supporting your payroll, benefits, vacation tracking, and compliance needs. We appreciate your feedback about locating specific information and will continue working to make the experience even more intuitive. Thank you for your trust and partnership! ### 50. Effective Benefits Management with Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about VensureHR?** I like that VensureHR helps keep our benefits at a lower rate. They also assist with questions regarding employees, pay, and any other issues. The process to switch over to VensureHR was pretty easy, and their support group was very helpful. I do enjoy working with the people that I work with, and I've been satisfied with the support we have received so far. **What do you dislike about VensureHR?** We had an issue where one of our employees had to wait for medical benefits longer than necessary because the response took a while. Additionally, during our implementation period, we experienced frustration and difficulty because an employee with VensureHR quit suddenly, and it took a while for their team to inform us. **What problems is VensureHR solving and how is that benefiting you?** VensureHR helps keep our benefits at a lower rate and assists with employee-related questions, pay, and other issues. **Official Response from Kapil Kumar:** > Thank you for sharing your experience. We're glad to hear the transition to VensureHR was smooth and that our team has been able to support you with benefits, payroll, and employee-related questions. We also appreciate your feedback regarding the benefits delay and the communication challenges during implementation. We understand how important timely responses and consistent communication are, and insights like yours help us continue improving our service. Thank you for your partnership and for trusting VensureHR with your HR needs. ## VensureHR Discussions - [What is Vensure HRIS used for?](https://www.g2.com/discussions/what-is-vensure-hris-used-for) - [How do you reduce manual work and fix configuration issues in VensureHR payroll and benefits?](https://www.g2.com/discussions/how-do-you-reduce-manual-work-and-fix-configuration-issues-in-vensurehr-payroll-and-benefits) - 1 upvote - [View VensureHR pricing details and edition comparison](https://www.g2.com/products/vensurehr/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+10%3A38%3A43+-0500&secure%5Bsession_id%5D=a652828f-871e-4a51-81a3-8f87073cbb81&secure%5Btoken%5D=764702369b2ca0cf082cac83a680b75df37fd941c61a67c9dc79f6e7ad9a78c6&format=llm_user) ## VensureHR Integrations - [Connecteam](https://www.g2.com/products/connecteam/reviews) - [Humanity Time by TCP](https://www.g2.com/products/humanity-time-by-tcp/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [ShelbyNext Financials](https://www.g2.com/products/ministry-brands-holding-llc-shelbynext-financials/reviews) - [WorkforceHub](https://www.g2.com/products/workforcehub/reviews) ## VensureHR Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration - Goal Management - Benefits Management - Employee Management - Workflow Management - HR Management - Recruitment Management - Payroll Management - Compliance Management - Document Management - Calendar Management - Performance Management - Time Off Management - Compensation Management - Training Management - Timesheet Management - Talent Management - Commission Management **Employee Self Service** - Web Portal - Benefits Manager - Mobile - Self Service Portal **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access - Timesheet Management - Payroll Management - Performance Management - Recruitment Management - Compliance Management - Deduction Management - Training Management - Employee Management - Compensation Management - HR Management - Workflow Management - Attendance Management - Retirement Plan Management - Provider Management - Online Benefits Enrollment - Employee Portal **Compliance** - Compliance Support - Safety Program - Certified Assistance **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Additional Functionality** - Reminders - Applicant Tracking - Time & Attendance - Predictive Analytics - Learning & Development - Employee Database - Employee Engagement - Self Service Portal - Sick Leave Tracking - Customizable Branding - Mobile App - Access Controls/Permissions - Onboarding - Customizable Reports - 360 Degree Feedback - Customizable Templates - AI Copilot - Reporting/Analytics - Succession Planning - Data Import/Export - Approval Process Control - Surveys & Feedback - Offboarding **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery - Split Deposits **Platform** - Tools - Management - Access - Mobile Access - Performance Management - Tax Management - Compliance Management - Recruitment Management - Employee Management - Expense Management - Certification Management - Insurance Management - Attendance Management - Payroll Management - Document Management - Benefits Management - Workforce Management - Contractor Management - Client Management **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Intermediate GEP features** - International Hiring Support - Pre-built Integrations **Generative AI** - AI Text Summarization - Generative AI **Additional Functionality** - Reminders - Applicant Tracking - Time & Attendance - Predictive Analytics - Learning & Development - Employee Database - Employee Engagement - Self Service Portal - Sick Leave Tracking - Customizable Branding - Mobile App - Access Controls/Permissions - Onboarding - Customizable Reports - 360 Degree Feedback - Customizable Templates - AI Copilot - Reporting/Analytics - Succession Planning - Data Import/Export - Approval Process Control - Surveys & Feedback - Offboarding - Employee Profiles - For Cloud - Employee Training - Time Off Requests **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Support** - Scale - Specialist Guidance - Consulting - Invoicing - Implementation - Support - Assistance **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text - Generative AI **Additional Functionality** - ACA Reporting - Real-Time Reporting - Vacation/Leave Tracking - HIPAA Compliant - Reminders - Leave Tracking - COBRA Administration - AI Copilot - Data Import/Export - Reporting & Statistics - Employee Database - Time Off Requests - Employee Benefits Administration - Configurable Workflow - Sick Leave Tracking - Life Insurance Administration - Health Insurance Administration - Benefits Administration Outsourcing - Disability Insurance Administration - Attendance Tracking - Applicant Tracking - Customizable Reports - FMLA Administration - Document Storage - Employee Onboarding - HSA/FSA Administration - Reporting/Analytics **Additional Functionality** - Data Connectors - For PEO/ASO - Time Tracking - Applicant Tracking - API - Client Portal - Employee Benefits Administration - Employee Portal - Onboarding - AI Copilot - Online Benefits Enrollment - Employee Engagement - Accounting - Generative AI - Workflow Automation **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration - API - 401(k) Tracking - Expense Tracking - Vacation/Leave Tracking - Third-Party Integrations - Third-Party Integration **Other GEP Features** - Compliance Managenent - Analytics - Hiring Support - Reporting/Analytics **Additional Functionality** - Data Connectors - For PEO/ASO - Time Tracking - Applicant Tracking - API - Client Portal - Employee Benefits Administration - Employee Portal - Onboarding - AI Copilot - Online Benefits Enrollment - Employee Engagement - Accounting - Generative AI - Workflow Automation **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management **Platform** - Payroll Reporting - User, Role, and Access Management - Performance and Reliability - Scalability - Payroll Reporting - Activity Dashboard - Compensation Management - Timesheet Management - Performance Management - Benefits Management - Document Management - Payroll Management - Compliance Management - Cash Flow Management - Team Management - Policy Management - Calendar Management - Mobile Access - Attendance Management - Deduction Management - Employee Management - Reimbursement Management - Audit Management - Receipt Management - Time Off Management - Workflow Management - Expense Management **Additional Functionality** - Reminders - Employee Profiles - Generative AI - Alerts/Notifications - W-2 Preparation - Multi-Country - Employee Database - Reporting & Statistics - Employee Self Service - AI Copilot - Data Import/Export - Multi-State - Approval Process Control - Tax Compliance - Access Controls/Permissions - Time Tracking - Customizable Reports - Web-based Deployment - Payroll Outsourcing - Expense Claims - Multi-Currency - Corporate/Business - Chatbot - 1099 Preparation - Auto Update - Time & Attendance - AI/Machine Learning - Employee Onboarding - Batch Processing - Accounting - For Accountants - For CPA Firms - Multi-Location - Reporting/Analytics - For Small Businesses - Workflow Automation ## Top VensureHR Alternatives - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,629 reviews) - [Justworks](https://www.g2.com/products/justworks/reviews) - 4.6/5.0 (1,119 reviews) - [Paychex](https://www.g2.com/products/paychex/reviews) - 4.1/5.0 (1,700 reviews)