--- title: VensureHR Reviews meta_title: 'VensureHR Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 197 reviews by the users' company size, role or industry to find out how VensureHR works for a business like yours. aggregate_rating: rating_value: 3.6 review_count: 197 scale: '5' date_modified: '2026-08-04' parent_category: name: HR url: https://www.g2.com/categories/hr --- # VensureHR Reviews **Vendor:** Vensure Employer Solutions **Category:** [Core HR Software](https://www.g2.com/categories/core-hr) **Average Rating:** 3.6/5.0 **Total Reviews:** 197 ## About VensureHR VensureHR helps businesses simplify workforce management through flexible payroll, HR, benefits, compliance, and workforce solutions designed to support every stage of growth. Rather than forcing every organization into the same platform, VensureHR takes a diagnostic approach to understand each employer's workforce, operational complexity, and business goals. This allows organizations to align the right combination of technology, services, and expertise to their unique needs today while providing a path to scale as they grow. VensureHR solutions include: - Payroll Processing - Human Resources - Benefits Administration - Time & Attendance - Hiring, Onboarding & Talent Management - HR Compliance & Risk Management - Workers' Compensation - Employee Self-Service - Reporting & Workforce Analytics - Integrations & Workforce Technology Whether supporting small businesses looking to simplify HR administration or growing organizations managing increasingly complex workforce needs, VensureHR combines modern technology with experienced HR professionals to help reduce administrative burden, improve compliance, increase operational efficiency, and create better employee experiences. Powered by the VensureONE workforce technology ecosystem, VensureHR connects employers with flexible technology, integrated workforce solutions, and expert support that can adapt as business needs evolve. Rather than locking organizations into a one-size-fits-all platform, VensureHR delivers the right combination of payroll, HR, compliance, benefits, and workforce technology to help businesses operate more efficiently today while supporting future growth. ## VensureHR Pros & Cons **What users like:** - Users highlight the **outstanding customer support** of VensureHR, praising its responsiveness and effectiveness in addressing needs. (17 reviews) - Users appreciate the **attentive support** from VensureHR, ensuring thorough assistance with HR needs and payroll services. (16 reviews) - Users value the **efficient payroll services** from VensureHR, enhancing growth and simplifying administrative tasks across multiple states. (14 reviews) - Users find **VensureHR easy to use** thanks to its straightforward payroll entry and seamless implementation. (9 reviews) - Users value the **ease of payroll entry** and appreciate the comprehensive HR services offered by VensureHR. (6 reviews) - Response Time (5 reviews) - Comprehensive Features (4 reviews) - Easy Payroll (4 reviews) - HR Management (4 reviews) - Implementation Ease (4 reviews) **What users dislike:** - Users report a **poor customer support** experience with VensureHR, highlighting unresolved issues and lack of accountability. (7 reviews) - Users express frustration over **lack of knowledge** and communication from VensureHR, severely impacting payroll management. (6 reviews) - Users report **ineffective HR management** , citing poor support and frustrating delays in payroll and benefits communication. (4 reviews) - Users face **account management issues** with VensureHR, including unresponsiveness and frequent payroll errors leading to frustration. (3 reviews) - Users find the **complex reporting** features challenging, with difficulties in generating and accessing convenient reports. (3 reviews) - Users note a **steep learning curve** when using VensureHR, needing time to become comfortable with its features. (3 reviews) - Users face significant **benefits issues** with VensureHR, including communication breakdowns and unresolved provider concerns. (2 reviews) - Users express frustration with **communication breakdowns and payroll failures** from VensureHR, impacting their business operations significantly. (2 reviews) - Clarity Issues (2 reviews) - Connectivity Issues (2 reviews) ## VensureHR Reviews ### 1. Efficient Payroll, But Benefits Need Improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** I like that VensureHR's payroll team is efficient and helpful. Also, the initial setup of VensureHR was fairly easy for us. **What do you dislike about VensureHR?** They have no employee advocacy line. And their benefits group does not appear to be helpful or provide any assistance or knowledge of the plans. **What problems is VensureHR solving and how is that benefiting you?** VensureHR provides payroll and employee benefits. **Official Response from Kapil Kumar:** > We appreciate you sharing your experience with VensureHR. It's rewarding to hear that our payroll team has provided efficient, helpful support and that your implementation process was a smooth one. We also value your feedback regarding the benefits experience. Client insights like yours help us identify opportunities to further strengthen our service offerings and ensure we continue delivering the level of support our clients expect. Thank you for choosing VensureHR. ### 2. Helpful Employee Advice, but Organization and Staff Turnover Need Work **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** That they can give us advice on issues we encounter with employees **What do you dislike about VensureHR?** Sometimes it feels they are not organized and staff is always changing. **What problems is VensureHR solving and how is that benefiting you?** It freed up my time by taking payroll off my plate and removing the need to track down employee insurance. **Official Response from Kapil Kumar:** > Thank you for sharing your feedback. We’re pleased to hear that VensureHR has been a valuable resource in providing guidance on employee-related matters and helping simplify your HR responsibilities. We’re also glad our payroll and benefits solutions have helped reduce administrative tasks and give your team more time to focus on other priorities. We appreciate your feedback regarding organization and team continuity. Maintaining a consistent and seamless client experience is important to us, and we continue to focus on strengthening communication and support throughout the client journey. ### 3. Flexible Report Formats, but Import Files Could Be More Concise **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about VensureHR?** They are able to create reports in different formats for import files. **What do you dislike about VensureHR?** The import file created by them aren't the most concise and still editing. **What problems is VensureHR solving and how is that benefiting you?** The files created for importing save me time because I don't have to manually import the entries. **Official Response from Kapil Kumar:** > Thank you for your feedback! We're glad to hear that our customizable report formats are helping streamline your import processes and save you valuable time. We also appreciate your comments about the import file format. Feedback like yours helps us identify opportunities to make our reports even more efficient and user-friendly. Thank you for your trust and partnership with VensureHR! ### 4. Very User-Friendly Website Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about VensureHR?** For the most part the website is very user friendly **What do you dislike about VensureHR?** Not being able to always speak to my dedicated team when needed **What problems is VensureHR solving and how is that benefiting you?** Not sure that I am having many problems with Vensure currently to answer this question. **Official Response from Kapil Kumar:** > Thank you for sharing your feedback. We're pleased to hear that you've found the website easy to use and that it has provided a positive experience. We also appreciate your feedback regarding access to your dedicated support team. Insights like yours help us continue enhancing the client experience and the way we deliver support. We're glad to know things have been running smoothly for your business. Thank you for your partnership and for choosing VensureHR. ### 5. Service Mistakes and Unreachable Support Need Improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Farming | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about VensureHR?** I have built a repore with our payroll person. **What do you dislike about VensureHR?** There have been mistakes, the person I'm trying to contact is unavailable by phone, the quality of service has not been up to par with Employers Resource. **What problems is VensureHR solving and how is that benefiting you?** Unsure **Official Response from Kapil Kumar:** > Thank you for taking the time to share your feedback. We're glad to hear you've built a strong relationship with your payroll representative and value that partnership. We also appreciate your candid comments regarding service consistency and accessibility. Feedback like yours provides important insight into the client experience and helps us identify opportunities to do better. Thank you for being a valued client and for sharing your perspective. ### 6. Vensure Review and Overview **Rating:** 4.0/5.0 stars **Reviewed by:** Mohd K. | HR Generalist, Non-Profit Organization Management, Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about VensureHR?** 1. Responsive and approachable customer service whenever we need help. 2. Streamlined payroll and benefits administration, saving us valuable time. 3. Expertise in handling compliance and risk management with confidence. 4. Easy-to-use systems that make onboarding and HR management simple. **What do you dislike about VensureHR?** 1. Fewer integrations with third-party tools. 2. Service scope is strong in HR compliance but less extensive in global HR support. **What problems is VensureHR solving and how is that benefiting you?** 1. Helps us stay compliant with employment laws, reducing legal and financial risks. 2. Takes the burden of payroll calculation, ensuring accuracy and timeliness. 3. Simplifies benefits enrollment and management, giving employees better options and support. 4. Provides expert guidance on sensitive HR matters, saving us from potential missteps. ### 7. Not as promised **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Motion Pictures and Film | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2026 **What do you like best about VensureHR?** Staff are nice until they start ghosting you. **What do you dislike about VensureHR?** Misleading pricing quotes, clunky website. **What problems is VensureHR solving and how is that benefiting you?** PEO **Official Response from Kapil Kumar:** > Thank you for sharing your feedback. We truly value hearing from our clients, even when the experience hasn’t met expectations. We’re glad to hear that our team made a positive initial impression, but we’re very concerned by your comments regarding follow-up and communication. Ghosting or lack of responsiveness is not the level of service we aim to provide, and we take that feedback seriously. We also appreciate you calling out concerns around pricing clarity and website usability. Transparency and ease of use are important to us, and your input helps us continue improving. We would very much like the opportunity to learn more about your experience and make things right. If you’re open to it, we encourage you to reach out directly to your Service Operations Specialist. Alternatively, please feel free to share your name or contact information here (or through a private channel), and we will proactively connect with you. Thank you again for your feedback! ### 8. Always Available, But Support Responses Can Be Slow **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** Access to the system is available when i need it **What do you dislike about VensureHR?** Many times my inquiries take too much time to receive a response **What problems is VensureHR solving and how is that benefiting you?** Vensure is handling all our payroll processing and reporting ### 9. Broad Coverage, But Siloed Teams and a Less Agile, Client-First Experience **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2026 **What do you like best about VensureHR?** Extremely large organization with a wide range of coverage for basically any size or type of client and with various product offerings for any system needed **What do you dislike about VensureHR?** Teams are extremely silo'ed and the company has gotten so large it's no longer agile or client first. The solutions feels like just throwing more money at acquiring other smaller companies instead of actually improving experiences **What problems is VensureHR solving and how is that benefiting you?** Vensure provides a payroll and benefits system for our employees to be able to track and view coverages and pay information in an easy place. **Official Response from Kapil Kumar:** > Thank you for sharing your experience. We are glad to hear that our broad coverage and product offerings are helping support organizations of different sizes and needs. We also appreciate your candid perspective on agility and collaboration across teams. Feedback like yours is valuable as we continue working to improve the client experience and strengthen how we support our customers. ### 10. Fast, Knowledgeable Support Whenever We Need It **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** Whenever we have questions or need assistance they respond quickly with knowledgeable guidance. **What do you dislike about VensureHR?** Honestly, don't have anything negative to say **What problems is VensureHR solving and how is that benefiting you?** Payroll is always processed on time **Official Response from Kapil Kumar:** > Thank you for sharing your feedback. We’re pleased to hear that our team has consistently provided fast, knowledgeable support and that you can rely on us for timely guidance whenever questions arise. We’re also glad to know that VensureHR is helping ensure a smooth payroll process and providing the reliability your organization needs. Delivering responsive support and dependable HR solutions that simplify day-to-day operations remains a key focus for our team. ### 11. Human, Understanding Support That’s Always Available **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about VensureHR?** They are human and understandinging. Always available to chat **What do you dislike about VensureHR?** That some hard commitments ended up changing mid year but overall positive **What problems is VensureHR solving and how is that benefiting you?** Payroll **Official Response from Kapil Kumar:** > Thank you for your kind review. We're delighted to hear that our team has been approachable, understanding, and readily available whenever you needed support. Providing a positive client experience is something we value greatly. We also appreciate your feedback regarding changes to commitments during the year. Thank you for sharing your experience and for trusting VensureHR with your payroll needs. ### 12. Smooth and Reliable HR Solution **Rating:** 5.0/5.0 stars **Reviewed by:** kelsey t. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2025 **What do you like best about VensureHR?** What I like best about VensureHR is how easy it is to use and navigate. The platform makes handling HR tasks like payroll, benefits, and employee management straightforward and efficient. Their customer support team is very responsive and helpful, which has given me peace of mind whenever I’ve had a question. I also appreciate the range of features offered, as it saves me time by having everything in one place. Overall, the implementation process was seamless, and it quickly became an asset to our organization. **What do you dislike about VensureHR?** There are very few downsides, but occasionally the system can feel a bit overwhelming when exploring all the different features for the first time. It takes a little time to get familiar with everything. **What problems is VensureHR solving and how is that benefiting you?** VensureHR is our PEO. So, they handle all of our HR, payroll, compliance, and benefits. ### 13. Very easy to use once you understand **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Machinery | Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2026 **What do you like best about VensureHR?** Once you get to know the platform, it’s easy to use. **What do you dislike about VensureHR?** I can’t say there’s anything I dislike; I just need a bit more time to get used to it. **What problems is VensureHR solving and how is that benefiting you?** Cheaper rates for medical for all of our employees **Official Response from Kapil Kumar:** > Thank you for sharing your experience. We are glad the platform feels easy to use once familiar and appreciate you taking the time to get comfortable with it. It is great to hear VensureHR is helping provide more affordable medical benefits for your team. We look forward to a long, prosperous partnership! ### 14. Easy to use integrated platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about VensureHR?** Very easy to use. Great customer service from customer support with quick response. **What do you dislike about VensureHR?** There were a few issues with payroll processing. **What problems is VensureHR solving and how is that benefiting you?** Provides guidance on HR compliance, including handbooks and safety, reducing legal risk. **Official Response from Kapil Kumar:** > Thank you for your feedback. We’re glad you find VensureHR easy to use and appreciate our responsive support. We also value your input on the payroll issues and are continuously working to improve reliability. It’s great to hear our HR compliance support is adding value to your organization. Thank you for being a valued partner. ### 15. Easy to use with great service **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2026 **What do you like best about VensureHR?** Great Service Easy to enter payroll info **What do you dislike about VensureHR?** no negatives to using Vensure with the great support **What problems is VensureHR solving and how is that benefiting you?** reducing staff headcount reducing time to perform payroll functions **Official Response from Kapil Kumar:** > Thanks for the great rating! We appreciate your partnership. ### 16. VensureHR makes everything a breeze as an Operations Manager! **Rating:** 5.0/5.0 stars **Reviewed by:** Tiffany K. | Agency Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2025 **What do you like best about VensureHR?** So many amazing features! Taking care of payroll and benefits for our employees. Customer support is also great. Employees find it easy to use, and it was easy to implement and integrate. **What do you dislike about VensureHR?** Nothing comes to mind. Have liked everything so far! **What problems is VensureHR solving and how is that benefiting you?** Outsourcing all things HR. Payroll, Benefits, HR, Compliance. ### 17. Great HR Solution for my small business **Rating:** 5.0/5.0 stars **Reviewed by:** Alyce A. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2025 **What do you like best about VensureHR?** VensureHR saves me a ton of money as a small business who needs an HR solution, but not a FT employee to do the work. We loved working with Jessica and Dean and all issues were taken care of asap thanks to these two. The interface for employees is easy to use and I can tell my team likes the solution. **What do you dislike about VensureHR?** Onboarding was a little bumpy, but the minute I expressed concern we were taken care of. The interface for the HR team is a little outdated in terms of UI, but it has strong UX. **What problems is VensureHR solving and how is that benefiting you?** We needed a more affordable payroll, healthcare, and general HR admin solution and we were doing all of it ourselves. This has taken hours off my plate each week. ### 18. Nightmare of a company **Rating:** 0.0/5.0 stars **Reviewed by:** Cheryl R. | Corporate Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2024 **What do you like best about VensureHR?** The only upside is the Vfficient app for checking paychecks and documentation. I had to use it religiously iin order to catch all the payroll errors **What do you dislike about VensureHR?** Lack of response. Complete lack of accountability. Slow to respond, and that is when you can even get them to respond. Such a bad experience **What problems is VensureHR solving and how is that benefiting you?** Vensure has not solved any problems. Vensure causes problems. They deduct more money from paychecks than they should. I had their pet insurance benefit for 2 years. I canceled the benefit by following their instructions. That was on July 22, 2024. They were still deducting the benefit cost from my paycheck until 2 weeks ago. Now, they informed me that they refuse to pay me back for the money they stole from me, telling me that I have to go to the third party benefit provider and "fight for" my money. They refuse to pay me back ### 19. Amazing team, and amazing experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Laura L. | Founder & Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2024 **What do you like best about VensureHR?** From day one, working with Vensure was an absolute delight. My consultant, Roman, was knowledgeable, professional, and dedicated to finding the right solutions for our company. Amiee, our implementation consultant, was incredible. She guided us every step of the way, always patient and professional. Even when we encountered issues, she went out of her way to ensure everything was resolved. I can't recommend this team enough. **What do you dislike about VensureHR?** I love the platform from a personal user perspective. However, I believe it could be a bit more user-friendly on the administrator side. It's nothing too concerning, just a suggestion for improvement. **What problems is VensureHR solving and how is that benefiting you?** The number one reason I love Vensure is the constant support available whenever needed. With previous platforms, it was almost impossible to reach my team for questions or concerns. With Vensure, I can contact my team and resolve any issue almost immediately. ### 20. Surprised Vensure is still in business **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2024 **What do you like best about VensureHR?** Difficult to say there was anything to like. Every time Vensure came up in internal meetings, I never heard a positive comment. **What do you dislike about VensureHR?** Completely unaccountable and unresponsive. Payroll errors were a constant fact of life. They had issues with the permissions in their online portal and over the course of multiple years, there were some users at our organization that never had their technical support issues resolved. We were told repeatedly that their tech team was looking into it, and we just gave up after a while. **What problems is VensureHR solving and how is that benefiting you?** VensureHR processes payroll. We need payroll to run a business. I suppose you could say the benefits may have outweiged the costs of working with Vensure, though it is difficult to say. **Official Response from Mauriah Lamia:** > Thank you for bringing your challenges to our attention. We understand that changing Payroll vendors can be tough and frustrating to learn new processes and technology. We hear you and would like to fix this for you as soon as possible. Please contact our help desk at1-888-757-4804. ### 21. Director of Accounting and HR **Rating:** 5.0/5.0 stars **Reviewed by:** Catherine M. | Director of Accounting & Human Resources, Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2024 **What do you like best about VensureHR?** I've had the best experience with our client relations specialists! Kim Snyder and Christi Pardo are a blessing to our company. They exceeded expectations any time we had a minor issue with our Vensure services! They both have been happily available after hours for urgent needs. The care we have received form them is rare, but cherished. They truly take care of their clients while going above and beyond!! **What do you dislike about VensureHR?** The disconnect between payroll processing and the benefits team can be frustrating. It would be helpful to have team members on payroll that have experience in Vensure's benefits departments. Any time we have an issue with benefit deductions, there is never a quick answer and our client relations specialist has to get involved. The client relations specialist usually has the answer we need before our ticket with the benefits department is involved. When processing something as time sensitive as payroll, tickets can be be a huge bottlenck in the process of adjusting the issue and approving payroll. **What problems is VensureHR solving and how is that benefiting you?** Vensure helps us with employment laws. ### 22. POOR handling of accts, lack of communication & overall inconsistencies makes them a NO FOR ME! **Rating:** 0.0/5.0 stars **Reviewed by:** irina t. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2024 **What do you like best about VensureHR?** I was able to get benefits, which is the only reason I stayed with them as long as I did. Even with that, I left because dealing with the subpar service was NOT worth it. **What do you dislike about VensureHR?** Unreliable payroll: They are constantly fixing their own mistakes, re-running, and changing your invoices... and the constant turnover of new account managers makes it extremely difficult to fully grasp your payroll. I am a small business, I couldn't even begin to fathom how confusing it would be with dozens of employees.. like I said, it was a NO for me. 1 star, and if I could give lower, I would. **What problems is VensureHR solving and how is that benefiting you?** I was able to get benefits from them. That's about it. I moved from GUSTO running my own payroll to them solely for the benefits. I WOULD NOT RECOMMEND. Find benefits elsewhere or find another payroll company. ### 23. Great having support from my team **Rating:** 5.0/5.0 stars **Reviewed by:** Sean M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2024 **What do you like best about VensureHR?** My team at Vensure has been instrumental in allowing us to accelerate our growth far past what would have been possible if we were to have to adminsiter HR and payroll internally, or worse, do everything on paper. My favorite thing, other than the people we work with, is the amount of resources that Vensure has for their clients! System is easy to get use to and fairly intitutive to use. Their partnerships and single sign on make admin work a breeze! **What do you dislike about VensureHR?** Great people, nothing bad to say. We have great rates but wouldn't say no to a discount! **What problems is VensureHR solving and how is that benefiting you?** All around great partner for HR and Payroll! **Official Response from Paige Shoemaker:** > Thank you for your review! We really appreciate your feedback and are happy to hear that our platform and people have been instrumental in helping your company grow! ### 24. HR Made Easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Shelby M. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about VensureHR?** I love that there is always a team there to assist when there is a problem or when we need something quickly. Payroll is also quick and the website is easy to use! Implementation was also a breeze. We have 2 entities through Vensure and it was a seemless process. I love that there are so many different functions and that we can use their system to write a handbook. I log in to the site nearly every day. **What do you dislike about VensureHR?** I wish there was more that I could change when people are having issues getting registered. Waiting to have someone change a SSN or name when the employee mistypes it the first time can be a pain. **What problems is VensureHR solving and how is that benefiting you?** Ease of payroll as well as HR soluitions. ### 25. Review of VensureHR **Rating:** 3.5/5.0 stars **Reviewed by:** Ryan H. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2023 **What do you like best about VensureHR?** Pricing is very competitive and has not been ridiculously increased over the years that I have used them. They have many services to use if you need them and a lot of it can be customized to your needs. **What do you dislike about VensureHR?** Too many different softwares that do not communicate. Ive used ADP in the past and having to login to one portal for everything is very convenient. With Vfficient, staff have to clock in with one software, then for payroll you have to import that over, then for approving you have to go into a different portal. It would be better if they all at least communicated better. **What problems is VensureHR solving and how is that benefiting you?** I havent really noticed them solving any problems, but I keep finding issues and bringing them up. If you do not know who to go to, it can be difficult at times to get things fixed. ### 26. awesome job team i cant thank you enough **Rating:** 5.0/5.0 stars **Reviewed by:** brian T. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2024 **What do you like best about VensureHR?** The attentiveness always answering the phone or email and willing to sit down and explain everything to me when needed **What do you dislike about VensureHR?** this box that wont let me put not applicable other than that i havent found anything yet to dislike **What problems is VensureHR solving and how is that benefiting you?** im looking into moving to biweekly pay for everyone it will save on payroll **Official Response from Paige Shoemaker:** > Thank you for your review! We really appreciate your feedback and are happy you're satisfied with the support you're receiving from our team. We strive to always make sure our customers feel like we're there for you when you need us! ### 27. Vast array services, yet personal **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2024 **What do you like best about VensureHR?** VensureHR has a great myriad of services that smaller companies can take advantage of. The VensureHR team tends to be quite responsive and knowedlge, or can find one of their team members that can help you. We have been with them through some significant transitions, that were honestly bumpy, but they have tirelessly worked to improve their processes and communications. We've enjoyed our tenure overall with them! **What do you dislike about VensureHR?** Anytime you include another person in the loop, it increases time to an answer. However, this has increased more and more overtime with VensureHR as they've streamlined and learned some things through their growth. **What problems is VensureHR solving and how is that benefiting you?** Payroll is hard to manage for a small business and HR compliance is daunting. VensureHR helps with both! **Official Response from Mauriah Lamia:** > Thank you for your review! We really appreciate your feedback and are happy to hear that our platform has helped your small business with HR compliance and payroll! ### 28. Customized Care **Rating:** 5.0/5.0 stars **Reviewed by:** Cassidy D. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about VensureHR?** Your company receives personal and customized care based on your business size and needs. You can always reach a live person, and have multiple representatives catering specifically to you in each department. **What do you dislike about VensureHR?** As a small business, the system is overwhelming at first- but your care team takes time to walk you through it all until you are familiar and comfortable with all it has to offer. **What problems is VensureHR solving and how is that benefiting you?** We had an absolute nightmare time with our previous payroll company. VensureHR has given us the tools to have a seamless, user friendly way to run payroll and multiple other aspects of our business. ### 29. Very helpful Team! **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha F. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2023 **What do you like best about VensureHR?** The staff at Vensure are always there to assist when you have questions. If they don't have an answer, they always circle back after investigating. They really know their stuff about HR compliance, which has been incredibly helpful for our business. **What do you dislike about VensureHR?** I can't think of anything! All interactions have been positive thus far! **What problems is VensureHR solving and how is that benefiting you?** Their team has helped us build a strong and compliant handbook and have made sure we have access to all information necessary to run as a national and fully remote business. ### 30. Great Experience Overall **Rating:** 4.5/5.0 stars **Reviewed by:** Kristi C. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2023 **What do you like best about VensureHR?** Payroll is so simple and a big HR weight is off our shoulders. I sincerely appreciate Barrett Whittington and Fatima Navarro who have been incredible! **What do you dislike about VensureHR?** The turnover is tough to deal with sometimes and not being able to just pick up the phone and call to get a quick answer on things. **What problems is VensureHR solving and how is that benefiting you?** Extremely less time consuming when dealing with Payroll and HR issues. ### 31. Best PEO we have been with! **Rating:** 4.5/5.0 stars **Reviewed by:** Christie H. | Director of HR, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2023 **What do you like best about VensureHR?** The customer service has been amazing! We have been with 3 other PEO's and we use a PEO so we can lean on their expertise and Vensure is responsive, helpful, reliable, and cost efficient! **What do you dislike about VensureHR?** The benefits side with Vensure/Thompson Risk has been a bit tricky for some of us to navigate. Using the PHCS network has been an adjustment for our group but our account representatives are always there to offer their guidance. **What problems is VensureHR solving and how is that benefiting you?** Their platform has full HRIS capabilities at a better cost than ADP and most of the others. They also have the ability to connect us to global payroll providers for a great cost and that is something we were looking for with our business being across the globe. ### 32. Account managers couldn't even spell our company name correctly **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2023 **What do you like best about VensureHR?** The initial onboarding experience with Vensure was pretty good in late 2021. Unfortunately, they did a massive reorg and RIF in early 2022 and things went downhill thereafter. From then on, we really only had one reliable contact and she was often helping us but doing so from well outside her directed scope. **What do you dislike about VensureHR?** We had more issues with Vensure than I can elaborate on: - They ended up double charging us for benefits due to a communication issue with them - They had multiple account managers who couldn't spell our company name properly (it's not that complicated) and often replied to emails with responses that were so grammatically incorrect that they were hard to understand... yet all of them were native English speakers - We wasted 100s of hours trying to help Vensure triage an accounting problem - We switched to another PEO this summer and Vensure ended up cancelling some of our benefits a month early - Because of their poor direction, we ended up with some messed up SUTA accounts and are still cleaning that up - Arbitrarily cancelled our HSA with no warning or notice such that employees thought they had it 3 months after the start of a benefits year - Repeatedly messed up small benefits deductions that would result in random deductions/refunds to employee paychecks - At one point, I had to point out to an exec that I was their exec sponsor yet they had messed up my paycheck (and the CEO's) - Hated their implementation of PrismHR. Clunky and disorganized. The Employee Portal would often freeze up, especially during benefits election **What problems is VensureHR solving and how is that benefiting you?** We already terminated our relationship because of all of their missteps and problems. **Official Response from Mauriah Lamia:** > It is unfortunate to read a less-than-stellar review and disheartening to hear that this was the experience of a client. We welcome the feedback and strive as a business to ensure our values, solutions, and people drive a strong and positive experience for all past, present and future clients. We will continue to aim towards best-in-class service and positive outcomes in our service offering and delivery so that we can continue to add value to our clients. We thank you for taking the time to provide us with feedback. ### 33. HR/Payroll **Rating:** 3.5/5.0 stars **Reviewed by:** April M. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about VensureHR?** Help pay taxes and things like that so i do not have to worry about it or remember. **What do you dislike about VensureHR?** the slow response time, lack of knowledge, and constant turn over of those assisting with our account. **What problems is VensureHR solving and how is that benefiting you?** Handling payroll and it helps take off some of the work and pressure, but not much since i am constantly having to correc them and catching their mistakes.q ### 34. Never Alone With My VensureHR Team By My Side **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2023 **What do you like best about VensureHR?** I always feel my Vensure team has my back on every little thing - from the simplest of questions to the complex operation. Even when working in different time zones, the team is always available to assist me. **What do you dislike about VensureHR?** I don't have any complaints, really. I don't recall having an interaction with Vensure which left me unsatisfide. Being a startup, Vensure walks with me step by step in establishing an efficient HR in my conpany. **What problems is VensureHR solving and how is that benefiting you?** Not being trained previously in the fine art of HR management - I have full on guidance, clear explainations and simple solution to each step I take in handling with HR. ### 35. Good value **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2023 **What do you like best about VensureHR?** They are professional and do provide full response to our company's HR needs. The Client Representative Specialist I'm working with is very kind and always willing to help. **What do you dislike about VensureHR?** Sometimes it takes for them time to respond to HR matters that require immediate assistance. That has been improved recently. Also, there was a change is their workforce and I was informed about it inretrospect. **What problems is VensureHR solving and how is that benefiting you?** They're solving the fact that we need someone to take care of payroll for our US based employees. Also, they helped us with setting up all the benefits for our US based employees. ### 36. Amazing Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua C. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2023 **What do you like best about VensureHR?** Samantha Randall The customer service she has provided has been better than any other vendor that we use. She is absolutely incredible! **What do you dislike about VensureHR?** Nothing comes to mind. Any issues we had were resolved with the help of Fallynn and Sam. **What problems is VensureHR solving and how is that benefiting you?** I like that any report I can think of is available. Makes pulling info easy. ### 37. Wondorful HRMS Software and Sales Support. **Rating:** 5.0/5.0 stars **Reviewed by:** Ruchit K. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2023 **What do you like best about VensureHR?** The best part of VensureHR is all the HRMS features like Payroll, employee benefits, compliance and many more, and also, the support team is very cooperative and supportive. **What do you dislike about VensureHR?** All the things are good, and nothing is disliked in Vensure. **What problems is VensureHR solving and how is that benefiting you?** All the features that require in HRMS is covered in VensureHR and also if we face any challenges and difficulties the support is always available to resolve the same as early as possible. ### 38. Review of Vensure **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2023 **What do you like best about VensureHR?** Great customer service. We feel anytime we have an issue, our representatives at Vensure are quick to respond and find a solution. **What do you dislike about VensureHR?** We have a good relationship with VensureHR, there's nothing that comes to mind for dislike **What problems is VensureHR solving and how is that benefiting you?** We are a global PEO and we use Vensure to help run our US payroll. The system is very efficient and the customer service is great. We're able to process payroll fast and efficiently because of Vensure. ### 39. They started strong, but have moved away from a dedicated team to a customer service ticket system. **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about VensureHR?** We are a small company in multiple states, so having a payroll service is helpful. **What do you dislike about VensureHR?** Lack of a dedicated benefits representative. **What problems is VensureHR solving and how is that benefiting you?** When it goes smoothly, running payroll through their system is more efficient than me trying to figure out multiple state rules. ### 40. Very professional and attentive to client needs **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about VensureHR?** Very professional and attentive to client needs **What do you dislike about VensureHR?** Reports are very difficult to produce.... **What problems is VensureHR solving and how is that benefiting you?** Currently preparing weekly payroll and payroll tax reports. Payroll can be prepared even when payroll preparer is out of office. Has not increased business performance. ### 41. great fast service **Rating:** 5.0/5.0 stars **Reviewed by:** Doreen A. | Global Employee Experience & Employer Branding specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about VensureHR?** i love that aimee and the vensure team is always available to answer and they are very precise with their feedback. it is very helpful to us international clients **What do you dislike about VensureHR?** at the moment there is nothing that i dislike about vensure. they give me great service and all the help we need to succeed. **What problems is VensureHR solving and how is that benefiting you?** they are our POC for anything hr related in the US and have great knowledge on topics we do not know ### 42. Great Software and Support **Rating:** 5.0/5.0 stars **Reviewed by:** Ashish A. | Sales Head, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2023 **What do you like best about VensureHR?** Best Software with all the features, and the team is very cooperative and supportive. They are always available for any support and discussion. **What do you dislike about VensureHR?** Nothing is disliked, and I will prefer VensureHR for future reference. **What problems is VensureHR solving and how is that benefiting you?** The HRMS System has features like employee management, attendance management, payroll, business process, etc. It all helps organizations for running the system systematically and profitably. ### 43. Wonderful support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2023 **What do you like best about VensureHR?** One of the most crucial aspects of any software is the support quality. VensureHR has this nailed! **What do you dislike about VensureHR?** Finding the correct report is sometimes a challenge **What problems is VensureHR solving and how is that benefiting you?** VensureHR makes setting up a business in the USA very easy. We have employees spread throughout the USA and through VensureHR, we're able to comply with the legislation that exists in each state related to payroll ### 44. The communication and ease of engaging were poor. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2023 **What do you like best about VensureHR?** The payroll was consistent once set up, but anything other than that, such as on boarding new employees, taxes etc. was painstaking and very poorly executed. **What do you dislike about VensureHR?** The communication was horrible. Staff turnover is excessive. **What problems is VensureHR solving and how is that benefiting you?** Payroll ### 45. Good service, willing to help. Platform is a little bit old. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2023 **What do you like best about VensureHR?** The service. The team. It feels like the team always wants to help. **What do you dislike about VensureHR?** Sometimes there are delays in answers. Platform is pretty old not allowing the extract convenient reports. **What problems is VensureHR solving and how is that benefiting you?** Payroll services mainly. ### 46. Definitely a confusing experience **Rating:** 2.5/5.0 stars **Reviewed by:** Temperance D. | Deployment QA, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2022 **What do you like best about VensureHR?** The homepage has a fair amount of information readily available. Finding certain details about pay and time off is also easily accomplished, as well as updating personal information. **What do you dislike about VensureHR?** The name of the platform, the name within the platform, and the URL are each a unique name, making it very confusing to know which of my umpteen bookmarks to use based on where and how the conversation originated, or if I'm looking for an email from the platform. I dislike how challenging it is to find additional details about the benefits I'm enrolled in, as if you only get those details during open enrollment. **What problems is VensureHR solving and how is that benefiting you?** This is our payroll and insurance/benefits system, and only for our US employees. It's useful in that I get paid, but I don't generally use the system more than a handful of times per year. ### 47. Worst HR management service **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2022 **What do you like best about VensureHR?** I kinda like the price at which it comes, it is easy for small businesses to afford. **What do you dislike about VensureHR?** Businesses like ours need some professional help which can help us to grow more efficiently but their services weren't up to the mark. **What problems is VensureHR solving and how is that benefiting you?** The problem of HR management as required by every business was faced by us ,but they weren't able to solve perfectly. ## VensureHR Discussions - [What is Vensure HRIS used for?](https://www.g2.com/discussions/what-is-vensure-hris-used-for) - [How do you reduce manual work and fix configuration issues in VensureHR payroll and benefits?](https://www.g2.com/discussions/how-do-you-reduce-manual-work-and-fix-configuration-issues-in-vensurehr-payroll-and-benefits) - 1 upvote - [View VensureHR pricing details and edition comparison](https://www.g2.com/products/vensurehr/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+08%3A40%3A56+-0500&secure%5Bsession_id%5D=0349ea98-c741-45dd-bd78-77f2126261ee&secure%5Btoken%5D=0fa464bc1f2ff92e98dd203cd3f9590318041cfeb9827b997ac0c3d632b1cbb0&format=llm_user) ## VensureHR Integrations - [Connecteam](https://www.g2.com/products/connecteam/reviews) - [Humanity Time by TCP](https://www.g2.com/products/humanity-time-by-tcp/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [ShelbyNext Financials](https://www.g2.com/products/ministry-brands-holding-llc-shelbynext-financials/reviews) - [WorkforceHub](https://www.g2.com/products/workforcehub/reviews) ## VensureHR Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration **Employee Self Service** - Web Portal - Benefits Manager - Mobile **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access **Compliance** - Compliance Support - Safety Program - Certified Assistance **Generative AI** - AI Text Generation - AI Text Summarization **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Platform** - Tools - Management - Access **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Intermediate GEP features** - International Hiring Support - Pre-built Integrations **Generative AI** - AI Text Summarization **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Support** - Scale - Specialist Guidance - Consulting - Invoicing - Implementation - Support - Assistance **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration **Other GEP Features** - Compliance Managenent - Analytics - Hiring Support **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability ## Top VensureHR Alternatives - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,608 reviews) - [Justworks](https://www.g2.com/products/justworks/reviews) - 4.6/5.0 (1,119 reviews) - [Paychex](https://www.g2.com/products/paychex/reviews) - 4.1/5.0 (1,700 reviews)