--- title: VensureHR Reviews meta_title: 'VensureHR Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 197 reviews by the users' company size, role or industry to find out how VensureHR works for a business like yours. aggregate_rating: rating_value: 3.6 review_count: 197 scale: '5' date_modified: '2026-07-29' parent_category: name: HR url: https://www.g2.com/categories/hr --- # VensureHR Reviews **Vendor:** Vensure Employer Solutions **Category:** [Core HR Software](https://www.g2.com/categories/core-hr) **Average Rating:** 3.6/5.0 **Total Reviews:** 197 ## About VensureHR VensureHR helps businesses simplify workforce management through flexible payroll, HR, benefits, compliance, and workforce solutions designed to support every stage of growth. Rather than forcing every organization into the same platform, VensureHR takes a diagnostic approach to understand each employer's workforce, operational complexity, and business goals. This allows organizations to align the right combination of technology, services, and expertise to their unique needs today while providing a path to scale as they grow. VensureHR solutions include: - Payroll Processing - Human Resources - Benefits Administration - Time & Attendance - Hiring, Onboarding & Talent Management - HR Compliance & Risk Management - Workers' Compensation - Employee Self-Service - Reporting & Workforce Analytics - Integrations & Workforce Technology Whether supporting small businesses looking to simplify HR administration or growing organizations managing increasingly complex workforce needs, VensureHR combines modern technology with experienced HR professionals to help reduce administrative burden, improve compliance, increase operational efficiency, and create better employee experiences. Powered by the VensureONE workforce technology ecosystem, VensureHR connects employers with flexible technology, integrated workforce solutions, and expert support that can adapt as business needs evolve. Rather than locking organizations into a one-size-fits-all platform, VensureHR delivers the right combination of payroll, HR, compliance, benefits, and workforce technology to help businesses operate more efficiently today while supporting future growth. ## VensureHR Pros & Cons **What users like:** - Users highlight the **outstanding customer support** of VensureHR, praising its responsiveness and effectiveness in addressing needs. (17 reviews) - Users appreciate the **attentive support** from VensureHR, ensuring thorough assistance with HR needs and payroll services. (16 reviews) - Users value the **efficient payroll services** from VensureHR, enhancing growth and simplifying administrative tasks across multiple states. (14 reviews) - Users find **VensureHR easy to use** thanks to its straightforward payroll entry and seamless implementation. (9 reviews) - Users value the **ease of payroll entry** and appreciate the comprehensive HR services offered by VensureHR. (6 reviews) - Response Time (5 reviews) - Comprehensive Features (4 reviews) - Easy Payroll (4 reviews) - HR Management (4 reviews) - Implementation Ease (4 reviews) **What users dislike:** - Users report a **poor customer support** experience with VensureHR, highlighting unresolved issues and lack of accountability. (7 reviews) - Users express frustration over **lack of knowledge** and communication from VensureHR, severely impacting payroll management. (6 reviews) - Users report **ineffective HR management** , citing poor support and frustrating delays in payroll and benefits communication. (4 reviews) - Users face **account management issues** with VensureHR, including unresponsiveness and frequent payroll errors leading to frustration. (3 reviews) - Users find the **complex reporting** features challenging, with difficulties in generating and accessing convenient reports. (3 reviews) - Users note a **steep learning curve** when using VensureHR, needing time to become comfortable with its features. (3 reviews) - Users face significant **benefits issues** with VensureHR, including communication breakdowns and unresolved provider concerns. (2 reviews) - Users express frustration with **communication breakdowns and payroll failures** from VensureHR, impacting their business operations significantly. (2 reviews) - Clarity Issues (2 reviews) - Connectivity Issues (2 reviews) ## VensureHR Reviews ### 1. Vensure Keeps Our Multi-State HR and Payroll Compliant **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about VensureHR?** As a staffing company, I appreciate that Vensure is able to cover all of our HR needs in each US state. We have employees all over the US and Vensure has been able to assure that payroll is compliant as well as all trainings and benefits are covered. **What do you dislike about VensureHR?** Vensure has so many different facets and to navigate. Basic training was provided during onboarding, but it would be nice to have more guidance on trainings that would benefit our specific line of business. **What problems is VensureHR solving and how is that benefiting you?** VensureHR has provided us with key compliance components that have benefitted us in the medical staffing field. It puts our company at ease knowing that VensureHR is keeping our payroll, onboarding, and offboarding compliant in the states we are working in. The payroll process has also been streamlined for us as well. **Official Response from Kapil Kumar:** > Thank you for sharing your experience. We're pleased to hear VensureHR has helped support your multi-state workforce by simplifying HR, payroll, compliance, and benefits management. We also appreciate your feedback regarding training resources. Insights like yours help us continue improving the onboarding experience and delivering more role-specific guidance. Thank you for your partnership and for trusting VensureHR to support your business. ### 2. Responsive Dedicated Team, but Implementation and Payroll Approvals Feel Cumbersome **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about VensureHR?** Having a dedicated team assigned to my account has been helpful, and they’re generally timely in their responses. **What do you dislike about VensureHR?** The implementation wasn’t as smooth as I expected, and their payroll approval process feels more cumbersome than on other platforms I’ve used. **What problems is VensureHR solving and how is that benefiting you?** They handle paying unemployment taxes, although that was missed during the first quarter I was using them, and I had to follow up multiple times to get it resolved. It’s also been helpful that they’re involved in supporting the worker’s comp process. In addition, the ability to ask HR-related questions has been a valuable resource. **Official Response from Kapil Kumar:** > Thank you for taking the time to share your experience. We're glad to hear that having a dedicated support team and timely assistance has made a positive difference for your business. We also appreciate your candid feedback regarding the implementation experience and payroll approval process. Insights like yours help us identify opportunities to improve and enhance the overall client experience. It's great to know our support with unemployment tax administration, workers' compensation, and HR guidance has provided value to your organization. Thank you for your partnership and for choosing VensureHR. ### 3. Boosts Daily Efficiency, but Reaching the Right Support Person Is Hard **Rating:** 2.5/5.0 stars **Reviewed by:** Aydin C. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about VensureHR?** I Like daily basis working efficiency, thanks **What do you dislike about VensureHR?** When I call the staff, they are usually busy and not able to connect me to the right person easily. When you call back, start from the beginning to tell everything **What problems is VensureHR solving and how is that benefiting you?** I need basic payroll services, and I get them on time. its the most importing think for me **Official Response from Kapil Kumar:** > Thank you for taking the time to share your feedback. We're glad to hear that VensureHR helps support your day-to-day efficiency and consistently delivers your payroll services on time. We also appreciate your comments about reaching the right support person. We understand how important it is to have a smooth support experience without having to repeat information, and your feedback helps us identify opportunities to improve. Thank you for choosing VensureHR, and we look forward to continuing to support your business. ### 4. Practical, Step-by-Step Guidance That Makes Administration Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Jesus G. | General Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** practical software to use as an administrator and for end users too, step by step guidance for any process make from this platform one of the best in the industry. **What do you dislike about VensureHR?** I would like to see more availability on training for all the different features this platform have **What problems is VensureHR solving and how is that benefiting you?** time management, hiring process, termination process, reports retrieval, i-9 forms, allocations reports **Official Response from Kapil Kumar:** > We're thrilled to hear that VensureHR has provided a practical and intuitive experience for both administrators and employees. It's especially rewarding to know that our step-by-step guidance and comprehensive HR tools have helped streamline processes such as hiring, time management, reporting, and compliance. We also appreciate your suggestion for expanded training opportunities across our platform's features. Feedback like yours helps us continue enhancing the resources available to our clients. Thank you for choosing VensureHR. ### 5. Hard to Work With—Slow Replies and Frequent Mistakes **Rating:** 0.5/5.0 stars **Reviewed by:** Farrah W. | office manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** It is very hard to work with vensure. You do not get timely replies. The set up was the only easy part of the process. **What do you dislike about VensureHR?** Vensure is very hard to work with. A lot of mistakes happen. They double billed insurance. Dont catch mistakes weeks in a row. Hard to get intouch with anyone for assistane. was told multiple times I would get a call back and never did. **What problems is VensureHR solving and how is that benefiting you?** Not proactive at all on anything. Hard to work with. They do not problem solve. I have to find them and bring them to there attention. **Official Response from Kapil Kumar:** > We appreciate you taking the time to share your experience. It's encouraging to hear that your initial implementation process was straightforward. We also value your candid feedback regarding communication, responsiveness, and your overall experience. Client feedback is an important part of how we evaluate opportunities to strengthen our processes and service experience. We appreciate the opportunity to support your organization and remain committed to delivering reliable solutions and responsive client service. ### 6. Good Payroll Service, Responsive Support, Communication Needs Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Joseph H. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** I find VensureHR's payroll service really good. The support staff are very helpful, and they are responsive in a timely manner, helping us get the job done and fix mistakes if and when they happen. **What do you dislike about VensureHR?** Some of the staff could spend more time reading emails thoroughly, as they sometimes send generalized responses without addressing all the issues mentioned. The initial setup process could have been improved, as it involved a lot of manual work and wasn't as seamless as presented. **What problems is VensureHR solving and how is that benefiting you?** I use VensureHR for payroll, taxing, and compliance, helping us complete these tasks effectively. **Official Response from Kapil Kumar:** > Thank you for sharing your feedback. We’re pleased to hear that you’ve had a positive experience with VensureHR’s payroll services and that our support team has been helpful in providing timely assistance and guidance when needed. We appreciate your feedback regarding communication and the initial setup experience. Clear, personalized communication and a seamless onboarding journey are important components of the client experience, and your insights help us identify opportunities to further enhance our processes and support approach. We’re glad that VensureHR is helping simplify important payroll-related responsibilities and providing the resources needed to support your organization’s day-to-day operations. ### 7. Effortless Payroll, Exceptional Rep Support **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew W. | Founder / CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** I use VensureHR for my business HR and Payroll services. It makes everything super easy and basically saves me multiple employees. I like my rep Gillian, and the payroll feature is super easy to use. If I mess something up, I can fix it easily. The initial setup was easy, and I give it a 10 for likelihood to recommend to a friend or colleague. **What do you dislike about VensureHR?** n/a **What problems is VensureHR solving and how is that benefiting you?** VensureHR makes HR and payroll tasks super easy, saving me the need for multiple employees. The payroll feature is easy to use and errors are simple to fix. **Official Response from Kapil Kumar:** > Thank you for sharing your experience with VensureHR. We’re thrilled to hear that our HR and payroll solutions have helped simplify your day-to-day operations and reduce administrative workload. It’s great to know that you find the payroll platform intuitive, easy to manage, and flexible when adjustments are needed. We also appreciate your recognition of Gillian and the support she provides. Building strong client relationships and delivering personalized guidance are important parts of our commitment to helping businesses manage HR and payroll with confidence. ### 8. Vensure Simplifies Multi-Location Payroll Compliance **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about VensureHR?** The co-employer aspect of Vensure has been a net positive for our company, especially as we run multiple restaurants and Vensure has made the tax reporting and compliance portion of our payroll much simpler to manage **What do you dislike about VensureHR?** The only real downside that we've experienced is infrequent delays in time it takes from submitting timesheets to receiving payroll approvals. **What problems is VensureHR solving and how is that benefiting you?** The tax reporting and compliance aspects has helped us a lot. Especially when it comes to the frequent hr and payroll updates from the state, Vensure does an excellent job of keeping us up to date **Official Response from Kapil Kumar:** > Thank you for your thoughtful feedback! We're delighted to hear that our co-employment model has helped simplify payroll tax reporting and compliance for your multi-location business. It's also great to know that our HR and payroll updates are helping you stay informed as regulations evolve. We appreciate your feedback regarding payroll approval timelines and are always looking for ways to improve the client experience. Thank you for your continued trust and partnership with VensureHR! ### 9. VensureHR: All-in-One Payroll and Benefits Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Yoni L. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about VensureHR?** I really like that VensureHR is extremely helpful, it stands out as a great app. Everything being in one place is super convenient, and it's impressive that we can access Fortune 500 benefits despite being a small company. I appreciate having a multi-person team that is focused on specific needs; they resolved my recent issue very easily. The app itself is really, really good, and I like it a lot. **What do you dislike about VensureHR?** Nothing sticks out **What problems is VensureHR solving and how is that benefiting you?** I find VensureHR puts everything in one place and provides my small company with Fortune 500 benefits. **Official Response from Kapil Kumar:** > Thank you for your wonderful feedback. We're thrilled to hear that having your HR, payroll, and benefits in one place has made managing your business easier, and that our team was able to quickly resolve your recent issue. It's especially rewarding to know your organization is benefiting from enterprise-level benefits while receiving the personalized support you deserve. Thank you for choosing VensureHR. ### 10. Efficient Onboarding and Payroll, Needs Better Benefits Communication **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2026 **What do you like best about VensureHR?** I like the direct contact of everyone handling our company. Most are quite professional and honest, as well as always willing to help. This makes it easier to work with VensureHR because problems are solved right now instead of next week. It was really easy to set up, especially since we have used Prism before. **What do you dislike about VensureHR?** I feel that the benefits department could use some improvement through more communication within the company. I have 2 companies in VensureHR that I work with, they are sister companies and are on the same benefits. They have 2 different reps. Why is that? Everyone is on the same bill, so everyone should have the same representative. **What problems is VensureHR solving and how is that benefiting you?** VensureHR solves the problem of correcting payroll mistakes efficiently and provides direct, professional support to resolve issues quickly. **Official Response from Kapil Kumar:** > We're grateful for your thoughtful review and are delighted to know that our team's professionalism, responsiveness, and dedication have made a positive impact on your experience. It's especially rewarding to hear that your transition was seamless, thanks to your familiarity with Prism. We also appreciate your feedback regarding benefits administration and account alignment across your sister companies. Insights like yours help us identify opportunities to further enhance coordination and deliver an even more consistent client experience. Thank you for choosing VensureHR as your trusted HR partner. ### 11. Vensure HR review from Yondr **Rating:** 3.5/5.0 stars **Reviewed by:** Arya S. | HR Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** Once you get a hang of it, it's easy to navigate the platform. **What do you dislike about VensureHR?** It is not the most user friendly at first, given there are several different sub-platforms involved. **What problems is VensureHR solving and how is that benefiting you?** Vensure representatives are extremely helpful and responsive. This makes us feel like we have help available and not overwhelmed when employees have questions we can't answer. **Official Response from Kapil Kumar:** > We're grateful for your thoughtful review and for sharing your experience with VensureHR. It's great to know that our responsive support team has helped your organization feel confident and supported when navigating HR questions. We also appreciate your feedback regarding the platform's learning curve and navigation across multiple modules. Insights like yours help guide our ongoing efforts to enhance the user experience while continuing to provide the reliable support our clients value. Thank you for choosing VensureHR. ### 12. VensureHR Makes Payroll and Employee Self-Service Simple **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2026 **What do you like best about VensureHR?** I do payroll processing and also have access to my own employee portal when I am in the programming. When I have issues with the time sheet entry and have to reach out to a contact, it is very timely. **What do you dislike about VensureHR?** At this time, I do not have any complaints with the VensureHR programming, nor the performance, I inform my employees that they can manage the different aspects of their own accounts just by logging into the app or using the mobile app to look over information in their own account. **What problems is VensureHR solving and how is that benefiting you?** N/A **Official Response from Kapil Kumar:** > Thank you for your wonderful review! We're thrilled to hear that VensureHR has made payroll processing easier and that your employees are able to take advantage of the self-service portal and mobile app. It's also great to know our support team has been responsive whenever you've needed assistance with timesheet entries. Thank you for your trust and partnership. We appreciate your feedback and look forward to continuing to support your team! ### 13. Well-Built Software with Strong Higher-Level Management **Rating:** 4.0/5.0 stars **Reviewed by:** Jason P. | Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about VensureHR?** Software is well built out, higher level management is good. **What do you dislike about VensureHR?** Wait times for support. Non-responsiveness for day on urgent matters. Sometimes I feel like I know more about main software than Vensure team does. **What problems is VensureHR solving and how is that benefiting you?** Pricing was a huge issue and that has been our main objective on transitioning to Vensure HR **Official Response from Kapil Kumar:** > Thank you for your feedback. We're pleased to hear you value our software, leadership team, and the cost savings you've achieved by partnering with VensureHR. We also appreciate your candid comments regarding support responsiveness and wait times. Your perspective is valuable, and we appreciate you taking the time to share your experience. Thank you for choosing VensureHR. ### 14. Dissatisfaction with VensureHR's Service and Support **Rating:** 0.0/5.0 stars **Reviewed by:** Tona . **Reviewed Date:** July 14, 2026 **What do you like best about VensureHR?** I don't **What do you dislike about VensureHR?** I don't like VensureHR. I preferred it when it was OneSource. They still haven't paid us our ERC, which is a lot of money they're holding from us. The initial setup was awful. They need to stop hiring people from different time zones who don't speak English for clients in the EST zone who only speak English. They shouldn’t keep changing the reps I work with, as it disrupts building a business relationship. **What problems is VensureHR solving and how is that benefiting you?** VensureHR processes our payroll, but we're dissatisfied with service changes and financial delays. **Official Response from Kapil Kumar:** > Thank you for taking the time to share your feedback. We appreciate your candid perspective and recognize that your experience has not met your expectations. We understand the importance of consistent support, clear communication, and timely service, especially when it comes to payroll and other critical business matters. Your comments reflect the areas that matter most to clients, and we appreciate you bringing them to our attention. Thank you for your continued partnership and for sharing your experience with us. ### 15. Helpful, Fast Replies—But ERTC Funding Updates Need Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Jamie B. | office manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about VensureHR?** They are very helpful and quick replies are appreciated **What do you dislike about VensureHR?** only thing is we filed for ERTC funding over 2 years ago and still nothing and dont get alot of communication on this **What problems is VensureHR solving and how is that benefiting you?** Solving ways to expediate payroll, the Zoom is pretty neat feature for employees to get paid early **Official Response from Kapil Kumar:** > Thank you for your review. We're glad to hear you've had a positive experience with our team's responsiveness and that our payroll solutions, including early pay features, have been beneficial to your employees. We also appreciate your feedback regarding communication around the ERTC process. We understand the importance of staying informed and value you sharing your experience. Thank you for choosing VensureHR and for taking the time to leave a review. ### 16. Efficient Payroll with Room for Benefits Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** I find VensureHR's payroll processing easy and appreciate the responsive support and knowledgeable HR staff. The payroll timesheet feature is quick and easy, calculating everything for me, and allows for easy approval or changes. **What do you dislike about VensureHR?** The benefits enrollment, choices, and management need improvement. It feels rushed, and the staff needs a better understanding of offerings. Insurance details are vague, and policy information is hard to get. The process could be better with knowledgeable people available, a longer enrollment process, maybe an in-person option, and more details for better benefits. **What problems is VensureHR solving and how is that benefiting you?** I use VensureHR for quick payroll processing and employee relations support. It helps with hiring, termination advice, and has responsive support as well as knowledgeable HR staff. The payroll timesheet is quick and easy, streamlining approval and changes. **Official Response from Kapil Kumar:** > Thank you for sharing your detailed feedback. We’re pleased to hear that VensureHR’s payroll capabilities, timesheet functionality, and HR support have helped streamline your processes and provide valuable assistance with your workforce needs. We appreciate your feedback regarding the benefits enrollment experience and the importance of having clear information, helpful guidance, and sufficient resources when making benefits decisions. Providing a smooth and informative experience for our clients and their employees is a priority, and your insights help us identify opportunities to continue enhancing our support approach. We’re glad that VensureHR continues to support your organization with payroll processing, employee relations guidance, and HR resources that help simplify your day-to-day operations. ### 17. Fast, Easy to Use, and Helpful Support When You Need It **Rating:** 4.0/5.0 stars **Reviewed by:** HEATHER K. | HUMAN RESOURCES, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** IT IS VERY FAST AND EASY TO USE. IF YOU NEED HELP SOMEONE IS THERE TO REACH OUT TO. **What do you dislike about VensureHR?** SOMETIMES I HAVE TO WAIT AWHILE TO GET A RESPONSE BACK FROM SOMEONE THERE **What problems is VensureHR solving and how is that benefiting you?** THEY DO MY PAYROLL - WHICH THEN THEY HANDLE ALL THE TAXES AND GARNISHMENTS WHICH SAVES ME TIME **Official Response from Kapil Kumar:** > Thank you for sharing your feedback. We’re glad to hear that you find VensureHR fast, easy to use, and valuable in providing support when you need assistance. We’re also pleased that our payroll solutions help simplify your administrative responsibilities by managing critical processes such as tax requirements and garnishments, allowing you to focus on other priorities. We appreciate your feedback regarding response times. Providing timely and efficient support is an important part of our client experience, and we continue to focus on improving responsiveness while ensuring clients receive the guidance they need. ### 18. Efficient Payroll and HR Management, But Needs Faster PTO Setup **Rating:** 3.5/5.0 stars **Reviewed by:** Ryan G. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2026 **What do you like best about VensureHR?** I like that I can manage all six of our companies from one login with VensureHR. I also appreciate having access to people who assist with payroll and HR issues. It's very easy to manage payroll across all my companies, and I find it relatively cheap. Adding new employees to the system is straightforward, which makes the onboarding process smoother. **What do you dislike about VensureHR?** I have had issues in the past getting my PTO programs for our companies set up in a timely manner. Make the turnaround time faster to get it set up. **What problems is VensureHR solving and how is that benefiting you?** VensureHR helps us with payroll, HR, insurances, and garnishments. I can manage all six companies from one login, and it's easy and cost-effective. **Official Response from Kapil Kumar:** > Thank you for sharing your experience with VensureHR. We’re pleased to hear the platform has helped simplify payroll and HR management across all six of your companies while providing a convenient single-login experience. It’s also great to know that the onboarding process, payroll management tools, and support resources have contributed to making day-to-day operations more efficient and cost-effective for your team. We appreciate you taking the time to share additional feedback regarding PTO setup experiences as well. Insights like these are valuable as we continue enhancing our processes and overall client experience. Thank you again for your partnership and thoughtful review. ### 19. Easy-to-Navigate Portals with a Clean, Aesthetic Layout **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** Vensure HR is laid out aesthetically well. It is very easy to navigate both the employee and admin portals. **What do you dislike about VensureHR?** Sometimes logging in can get stuck or is slow to login. From the admin portal it can be difficult to find certain reports if you dont already know where they are. **What problems is VensureHR solving and how is that benefiting you?** VensureHR helps us keep all of our employee documents in one place without having to worry about paper copies getting lost or damaged. It allows for easy access to information for employees to review their details. **Official Response from Kapil Kumar:** > Thank you for sharing your feedback. We’re pleased to hear that you find VensureHR’s employee and admin portals intuitive, well-organized, and helpful for maintaining centralized access to important employee information. We’re also glad the platform is helping your organization streamline document management and reduce reliance on manual processes. We appreciate your feedback regarding login performance and report accessibility. Insights like these are valuable as we continue enhancing the user experience and making it easier for clients to access the tools and information they need. ### 20. HR Manager **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2023 **What do you like best about VensureHR?** Vensure has multiple avenues and tools to assist. It is wonderful to have so many resources available through Vensure. **What do you dislike about VensureHR?** As Vensure has grown bigger, you are not always aware of who to contact for certain items. Fortunalty my customer service rep points me in the right direction. They are not as responsive as when it was just OneSource, but they still do a good job. **What problems is VensureHR solving and how is that benefiting you?** Ease of payroll and wonderful partners with Workers Comp and Unemployment. Becky Hall in WC is fantastic! ### 21. Smooth Implementation and Easy-to-Navigate Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Mike S. | CEO & Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2026 **What do you like best about VensureHR?** We had a great implementation with our new Vensure partners. I t was very smooth and we find the platform easy to navigate. **What do you dislike about VensureHR?** Everything has been very good with Vensure, so far. We have found that most of our requests can be met, however there are some limits to the amount of customization you can make in the system. **What problems is VensureHR solving and how is that benefiting you?** It has saved us time in processing our timekeeping, payroll and payroll tax processing functions. **Official Response from Kapil Kumar:** > Thank you for sharing your experience and for highlighting your smooth implementation journey with VensureHR. We’re glad to hear our team helped make the transition seamless and that the platform has been easy for your team to navigate from day one. It’s also great to know the system is helping streamline your timekeeping, payroll, and payroll tax processes while saving valuable time. We appreciate your feedback around customization as well, as insights like these help us continue improving the experience for our clients. Thank you again for your partnership and for taking the time to leave a review. ### 22. Stellar Customer Support, Room for UI Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron M. | HR Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2026 **What do you like best about VensureHR?** I like VensureHR for their great customer service. I can get in contact with someone via email very quickly, which is really helpful. They also walked us through the whole implementation process and were willing to have as many calls with us as we needed. When setting up the platform, they provided all of the necessary instructions and offered additional support whenever we needed it. **What do you dislike about VensureHR?** I wish that their portal was a little bit prettier. There's a lot of information there, a lot of reports, and links to different places. But it's not as visually nice as other portals. **What problems is VensureHR solving and how is that benefiting you?** VensureHR integrates everything in one place for benefits access and administration. It offers strong customer service with quick email responses and guided implementation. We switched to it for its robust platform and PEO benefits. **Official Response from Kapil Kumar:** > Thank you for sharing your experience with VensureHR. We are so glad to hear that our support team and implementation process made a positive impact. It means a lot to know you felt supported every step of the way. We appreciate you calling out your experience with the portal as well. Feedback like this is always helpful as we continue to refine the overall experience. It is great to hear that having everything in one place and access to PEO benefits has been valuable for your team. We truly appreciate your partnership and look forward to continuing to support you. ### 23. Easy to Navigate Platform with All the Info You Need **Rating:** 4.0/5.0 stars **Reviewed by:** Tanner O. | VP Finance and Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** The platform is really easy to navigate and contains all the information one would need. **What do you dislike about VensureHR?** The customer service is generally slow and takes talking to multiple people to get what you're looking for. **What problems is VensureHR solving and how is that benefiting you?** Payroll processing and it saves me time rather than trying to do everything manually. **Official Response from Kapil Kumar:** > Thank you for sharing your feedback. We’re glad to hear that you find the VensureHR platform easy to navigate and valuable in providing access to the information you need. We’re also pleased that our payroll solutions are helping streamline your processes and save valuable time by reducing manual administrative efforts. We appreciate your feedback regarding the support experience. Providing efficient, seamless assistance is a priority, and we’ll continue working to improve responsiveness and ensure clients receive the guidance they need as quickly as possible. ### 24. Very User-Friendly Platform with Extremely Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Heather S. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2026 **What do you like best about VensureHR?** The platform is very user friendly. And when I need support everyone I was spoken with is extremely helpful **What do you dislike about VensureHR?** There are times I want to call my support team, but I’m only provided email addresses **What problems is VensureHR solving and how is that benefiting you?** All of my HR solutions and cutting my time **Official Response from Kapil Kumar:** > Thank you for taking the time to share your feedback! We're delighted to hear that you find our platform user-friendly and that our support team has been helpful whenever you've needed assistance. It's also great to know VensureHR is helping streamline your HR processes and save you time. We appreciate your feedback regarding support contact options and will take it into consideration as we continue to enhance the client experience. Thank you for your partnership and for choosing VensureHR! ### 25. Dedicated Payroll & HR Team, But Ongoing Payroll Tax Issues Need Better Access **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about VensureHR?** I have a dedicated team working with me on payroll and HR. **What do you dislike about VensureHR?** We have been having issues with payroll taxes for the past 3 years and we have to keep following up. We are not able to speak directly to the team working on the tax issues. **What problems is VensureHR solving and how is that benefiting you?** Having an HR person that helps with various HR issues that pop up. She helped create a new handbook and verify signatures with staff using HR Compliance software. **Official Response from Kapil Kumar:** > Thank you for your feedback. We're glad to hear that your dedicated payroll and HR team has been a valuable resource and that your HR representative has been able to support initiatives like updating your employee handbook and streamlining HR compliance. We also appreciate you sharing your concerns regarding payroll tax support and communication. Feedback like yours helps us identify opportunities to improve responsiveness, visibility, and the overall client experience. Thank you for taking the time to share your experience. ### 26. Efficient Payroll, Responsive Support, Minor Hiccups with Benefits **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** I like the fast replies from VensureHR representatives and find the system easy to handle, which lets me work faster and with no worries. The good pricing is a plus, and I appreciate that the payroll works with not much problem. I also found the initial setup pretty simple and straightforward. **What do you dislike about VensureHR?** Benefits enrollment this year was bad, the BEC is really not easy to handle. At some point, representatives stopped sending benefits guides and overviews. Also, enrollment periods were very short. **What problems is VensureHR solving and how is that benefiting you?** VensureHR helps with payroll, tax-related deductions, and state accounts. I appreciate the fast representative response, easy system handling, good pricing, and payroll efficiency. It lets me work faster and without worries compared to other PEOs. **Official Response from Kapil Kumar:** > We truly appreciate you sharing your experience with VensureHR. It's rewarding to know that our responsive support team, straightforward payroll process, and competitive pricing have helped make your day-to-day HR responsibilities more efficient and worry-free. We also appreciate your feedback regarding the benefits enrollment experience and client communications during open enrollment. Insights like yours help us continue refining our processes and enhancing the overall client experience. Thank you for your trust in VensureHR and for allowing us to support your payroll and HR needs. ### 27. Easy PTO Requests and Approvals, Though Support Response Can Lag **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about VensureHR?** The user interface is navigatable. I specifically like the ease of requesting PTO time from the employee perspective and approving PTO from the Manager side. **What do you dislike about VensureHR?** At times there is a significant lag in response time from the staff. **What problems is VensureHR solving and how is that benefiting you?** Everything is at arms length, for example all state rules and regulations are provided to the employer and that is a MAJOR problem solved for an employer who has multiple offices in different states like we do. **Official Response from Kapil Kumar:** > Thank you for your thoughtful feedback. We're glad the PTO request and approval process has been easy to navigate and that our compliance resources have helped support your multi-state workforce. We also appreciate your comments regarding support response times. Your feedback helps us continue improving the experience we provide to our clients. Thank you for choosing VensureHR. ### 28. Always Available, Ready-to-Help Team **Rating:** 5.0/5.0 stars **Reviewed by:** Shealee D. | Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** The employees are always available and ready to help! **What do you dislike about VensureHR?** Honestly, Nothing! They have always been good to us **What problems is VensureHR solving and how is that benefiting you?** They are handling any mistakes we may make during a busy work week, they always catch any problems we seem to make **Official Response from Kapil Kumar:** > Thank you for sharing your feedback. We’re pleased to hear that our team has consistently provided dependable support and has been available to assist when you need it. We appreciate your recognition of our efforts to help identify and address potential issues, allowing your team to navigate busy periods with greater confidence. Supporting our clients with reliable expertise and proactive guidance is at the core of what we do, and we’re glad to know VensureHR continues to be a trusted partner for your organization. ### 29. All Payroll and HR in One Place **Rating:** 4.0/5.0 stars **Reviewed by:** Shaina P. | Director of Payroll, Enterprise (> 1000 emp.) **Reviewed Date:** June 25, 2026 **What do you like best about VensureHR?** All aspects of payroll and HR in one place **What do you dislike about VensureHR?** Turn around time can be slow. Would like more dedicated service. A go to person rather than a department email approach **What problems is VensureHR solving and how is that benefiting you?** Replacing lost checks. Resolving DD issues. Working on General Ledger posting of payroll expenses. Reports **Official Response from Kapil Kumar:** > Thank you for taking the time to share your experience and for highlighting the convenience of having your payroll and HR needs managed in one place. We're glad to hear VensureHR has been able to support you with payroll processing, direct deposit issues, general ledger reporting, and replacing lost checks. We also appreciate your candid feedback regarding response times and your preference for a more dedicated point of contact. We understand the value of having a familiar resource who knows your business, and insights like yours help us continue improving the support experience we provide. Thank you for your partnership and for trusting VensureHR to support your business. ### 30. Smooth Onboarding and Simple Payroll That Keeps Us Compliant **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2026 **What do you like best about VensureHR?** The staff at Vensure make sure your company is compliant and stays on track with all requirements. The onboarding is smooth and painless and the payroll system is simple enough to use, yet covers all the bases. **What do you dislike about VensureHR?** I wish the interface were a little more user friendly, but at least I can bookmark the tasks I use often. **What problems is VensureHR solving and how is that benefiting you?** With Vensure as a PEO, they make sure all compliance tasks are maintained and deadlines are met. **Official Response from Kapil Kumar:** > Thank you for your thoughtful review! We're delighted to hear that our team has helped keep your business compliant and that you've found our onboarding process smooth and our payroll system easy to use. It's wonderful to know we're helping you stay on track with important deadlines. We also appreciate your feedback about the user interface. We're always looking for ways to enhance the client experience, and insights like yours help guide those improvements. Thank you for your trust and partnership with VensureHR! ### 31. User-Friendly System, but Communication on Tax Updates Needs Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Rokesha A. | Accounting Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** I like the system. It is very user friendly. **What do you dislike about VensureHR?** The communication is poor and we are constantly reaching out for updates on taxes that should be paid by Vensure. **What problems is VensureHR solving and how is that benefiting you?** Processing payroll, worker's compensation and other HR features. **Official Response from Kapil Kumar:** > Thank you for sharing your feedback. We’re pleased to hear that you find the VensureHR platform user-friendly and that our solutions are helping support key HR functions, including payroll processing, workers’ compensation, and other administrative needs. We appreciate your feedback regarding communication and tax-related updates. Providing clear, timely information and ensuring clients have visibility into important processes is a priority for us. We value your insights as we continue to enhance our communication approach and deliver a more seamless client experience. ### 32. Vensure’s Always-Available Support Has Been Great for Years **Rating:** 5.0/5.0 stars **Reviewed by:** James D. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2026 **What do you like best about VensureHR?** Vensure is always available to help us, and have been for years! **What do you dislike about VensureHR?** Absolutely nothing! They are great to us at all times **What problems is VensureHR solving and how is that benefiting you?** Any time we make a mistake, they are there to catch it every time! **Official Response from Kapil Kumar:** > Thank you for your wonderful review! We're thrilled to hear that our team has consistently been there to support you over the years. Knowing that we've been able to provide dependable service and help when you need it most means a great deal to us. Thank you for your continued trust and partnership. We look forward to supporting your team for many years to come! ### 33. Knowledgeable, Responsive Team That Fully Supports Our US HR Function **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2026 **What do you like best about VensureHR?** The team are very knowledgable and quick with responses. The UI could be better its a little clunky and reports are hard to navagate. It has all we need to support our US HR Function **What do you dislike about VensureHR?** The reports are clunky - The UI is not great. We do not have any integrations. It would be cool if it had integrations with Medical suppliers. I have not seen any AI features **What problems is VensureHR solving and how is that benefiting you?** US Payroll and benefits. **Official Response from Kapil Kumar:** > Thank you for sharing your thoughtful feedback! We're delighted to hear that our knowledgeable and responsive team has been able to support your U.S. HR, payroll, and benefits needs. We also appreciate your suggestions regarding the user interface, reporting experience, integrations, and AI capabilities. Feedback like yours helps us identify opportunities to enhance our platform and better serve our clients. Thank you for your partnership and for choosing VensureHR! ### 34. Vensure HR Makes Managing Employees, PTO, and Benefits Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about VensureHR?** Vensure HR allows us a platform to easily manage our employees, PTO, benefits and other resources. **What do you dislike about VensureHR?** At this time, I have encountered anything that I would say I dislike. **What problems is VensureHR solving and how is that benefiting you?** One of the problems I would say they solve, is keeping track of our PTO and the way we approve requests. This put ease on the time it takes our managers to approve and maintain the hours allocated to each employee. **Official Response from Kapil Kumar:** > Thank you for your feedback. We're glad to hear VensureHR has made it easier to manage your employees, benefits, and PTO. It's great to know our platform has helped simplify your PTO approval process and made it easier for your managers to track employee time. Thank you for choosing VensureHR and for your partnership. ### 35. VensureHR: Easy to use, reliable support, and more efficient payroll/HR **Rating:** 5.0/5.0 stars **Reviewed by:** Cristian S. | Payroll, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** What I like most about VensureHR is its ease of use, reliable customer support, and the way it streamlines payroll and HR processes, saving time and improving efficiency. **What do you dislike about VensureHR?** Nothing in particular. Everything has been working well so far. **What problems is VensureHR solving and how is that benefiting you?** VensureHR helps simplify payroll, HR administration, benefits management, and compliance. By handling these processes efficiently, it saves time, reduces administrative work, minimizes errors, and allows us to focus more on our core business operations. **Official Response from Kapil Kumar:** > It's rewarding to hear that VensureHR has helped simplify your payroll and HR processes while delivering the ease of use and dependable support your team values. Knowing that our solutions are helping your organization save time, improve efficiency, and focus on core business priorities is exactly what we strive to achieve. Thank you for your trust in VensureHR and for sharing your experience. We look forward to continuing to support your success. ### 36. Excellent Communication and Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Tana H. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about VensureHR?** Excellent communication, with helpful reminders when things slip through the cracks. They’re very responsive and highly knowledgeable, which makes the whole process feel smooth and well supported. **What do you dislike about VensureHR?** The website can be a bit difficult to navigate, especially if you aren’t familiar with it yet. **What problems is VensureHR solving and how is that benefiting you?** Vensure handles all of our payroll and workers’ comp filings on time, so I don’t have to worry about it. **Official Response from Kapil Kumar:** > Thank you for your feedback. We’re pleased to hear that our team’s responsiveness, communication, and support have contributed to a positive experience. Feedback like this helps us continue enhancing the level of service and support we provide. We also appreciate your comments regarding website navigation as we continue working to improve the overall user experience. ### 37. Professional, Helpful Support When You Need It **Rating:** 4.5/5.0 stars **Reviewed by:** Haim D. | accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about VensureHR?** The help I receive from your prof' staff. **What do you dislike about VensureHR?** lact of responce in the weekend. It'll be nice to get responce when I need **What problems is VensureHR solving and how is that benefiting you?** EE from verious countries need different solutions **Official Response from Kapil Kumar:** > Thank you for your feedback. We're pleased to hear that our team has provided the professional support you rely on, and we appreciate your recognition of their efforts. We also value your feedback regarding weekend response availability. Insights like yours help us continue evaluating ways to enhance the support experience for our clients. We're glad VensureHR is able to support your workforce across multiple countries by helping address diverse employment needs. Thank you for your partnership and for choosing VensureHR. ### 38. Easy Access to Paystubs and Tax Forms **Rating:** 4.0/5.0 stars **Reviewed by:** Jenna R. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2026 **What do you like best about VensureHR?** The site makes it easy to get paystubs and tax forms. **What do you dislike about VensureHR?** The benefits enrollment can be slow and somewhat confusing. **What problems is VensureHR solving and how is that benefiting you?** It used to be more frustrating to get employees copies of their paystubs. **Official Response from Kapil Kumar:** > Thank you for sharing your feedback! We're glad to hear that our platform makes it easy to access paystubs and tax forms, helping simplify everyday tasks for you and your employees. We also appreciate your feedback regarding the benefits enrollment experience. We're continually working to improve the platform and make every step as intuitive and efficient as possible. Thank you for your trust and for choosing VensureHR! ### 39. Personal, Attentive Support That Answers Every Question **Rating:** 5.0/5.0 stars **Reviewed by:** Ana Paula P. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** Personal support and attention to all our questions and needs **What do you dislike about VensureHR?** There are a lot of options to choose from, but they do assist you in the selection. **What problems is VensureHR solving and how is that benefiting you?** Choices fitted for our company needs **Official Response from Kapil Kumar:** > Thank you for your kind review! We're delighted to hear that our team has provided the personalized support and attention you deserve. It's especially rewarding to know we've been able to help you navigate your options and find solutions that best fit your company's needs. We appreciate your feedback and are always here to help make the process as simple and seamless as possible. Thank you for your trust and partnership with VensureHR! ### 40. Excellent Communication with Pauline, Our New Agent **Rating:** 5.0/5.0 stars **Reviewed by:** Kenia F. | Human Resources, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2026 **What do you like best about VensureHR?** The comunication with new agent!! Pauline is excellent **What do you dislike about VensureHR?** Mmm something the processes are too long **What problems is VensureHR solving and how is that benefiting you?** With Human Resources!!! Lily is the best!! Vensure helps me a great deal in resolving my questions **Official Response from Kapil Kumar:** > Thank you for your thoughtful review! We're thrilled to hear that Pauline's communication has made such a positive impression and that Lily has been able to support you with your HR questions. We'll be sure to share your kind words with both of them. We also appreciate your feedback about our processes. We're always looking for ways to improve and make the experience as efficient as possible. Thank you for choosing VensureHR. We appreciate your partnership! ### 41. Friendly Staff **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about VensureHR?** The staff is friendly. It is hard though to know who to contact when we have a question because there are too many people. There should be one contact person and that person should escalate to the proper person. **What do you dislike about VensureHR?** It is hard though to know who to contact when we have a question because there are too many people. There should be one contact person and that person should escalate to the proper person. Also. Sometimes the response time is too long.0 **What problems is VensureHR solving and how is that benefiting you?** I’m not really sure that I can answer this question. I don’t know that they have solved any problems for us. **Official Response from Kapil Kumar:** > Thank you for sharing your feedback. We're glad to hear you've had positive interactions with our team and appreciate you recognizing their commitment to supporting your business. We also value your feedback regarding communication, response times, and having a more centralized point of contact. Insights like yours help us identify opportunities to enhance the overall client experience. Thank you for choosing VensureHR. We appreciate your partnership and look forward to continuing to support your business. ### 42. Promising Pitch, But Lacking Proactive Management and Clear Communication **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about VensureHR?** Platform was originally pitched as having insurance coverage for startups with minimal employees. **What do you dislike about VensureHR?** Zero proactive management, very few operational actions implemented to solve problems, slow or zero communication when things go wrong and a total lack of clear and concise communications. **What problems is VensureHR solving and how is that benefiting you?** They were supposed to be the solution for insurance coverage for small business, but it is not working out to be that at all. **Official Response from Kapil Kumar:** > Thank you for taking the time to share your feedback. We appreciate your perspective and understand that your experience has not aligned with the expectations set during your evaluation process. We recognize the importance of proactive support, timely communication, and delivering on client expectations. Thank you for sharing your experience and for giving us the opportunity to better understand your perspective. ### 43. Always Responsive Support and Fast Issue Resolution **Rating:** 4.0/5.0 stars **Reviewed by:** Aditya K. | Finance Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** They are always responsive and address all issues without any delays **What do you dislike about VensureHR?** I have no negative comments as it has been great experience working with them **What problems is VensureHR solving and how is that benefiting you?** All payroll-related to our company **Official Response from Kapil Kumar:** > We're delighted to hear that our team's responsiveness and commitment to timely support have made your experience with VensureHR a positive one. Knowing that we've been able to provide dependable payroll support and address your needs promptly is incredibly rewarding. Thank you for your trust and partnership. We look forward to continuing to support your organization. ### 44. Fast Customer Service and Helpful New-Law Notifications **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2026 **What do you like best about VensureHR?** Fast customer service when I call and notifications when there are new laws to review **What do you dislike about VensureHR?** I did not have a good experience with the workforce management. It did not transfer over out PTO with my employees and caused some headache trying to figure out their balances **What problems is VensureHR solving and how is that benefiting you?** Being a small business, we don't have the bandwidth to have a full time HR employee so this helps us tremendously **Official Response from Kapil Kumar:** > Thank you for taking the time to share your feedback! We're delighted to hear that our responsive customer service and timely compliance updates have been valuable to your business. It's especially rewarding to know we're helping support your HR needs as a growing organization. We also appreciate your feedback regarding the workforce management transition and PTO balances. We're always looking for ways to improve our processes and deliver a smoother client experience. Thank you for your trust and partnership with VensureHR! ### 45. Outdated Platform with Subpar Support **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about VensureHR?** Not much - price maybe **What do you dislike about VensureHR?** I find their platform completely outdated and it requires way too much manual work to do simple things. I have found their customer support team members unprofessional lately. They also don't integrate with any of our tools, which is a major drawback. **What problems is VensureHR solving and how is that benefiting you?** We use VensureHR to ensure compliant hiring in the US. ### 46. Great Implementation with Professional, Friendly Vensure Staff **Rating:** 4.5/5.0 stars **Reviewed by:** Mike S. | CEO & Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2026 **What do you like best about VensureHR?** We had a great implementation! The Vensure staff was professional, friendly and efficient. **What do you dislike about VensureHR?** On some occasions it takes longer than expected to get a response to a question or resolution of a problem. **What problems is VensureHR solving and how is that benefiting you?** Payroll and payroll taxes processing; benefits offerings; and benefits administration are the biggest benefits. Our administrators have been able to save incredible amounts of time. **Official Response from Kapil Kumar:** > Thank you for sharing your experience with VensureHR. We’re pleased to hear that your implementation experience was smooth and that our team was able to provide professional, friendly, and efficient support throughout the process. It’s also great to know that payroll processing, tax administration, and benefits support have helped your team save valuable time. We appreciate your comments regarding response times as well and understand the importance of timely communication and issue resolution. ### 47. User-Friendly and Seamless, but Customer Support Needs a Human Touch **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about VensureHR?** The software is user friendly, performance is seamless and pricing is reasonable. I have not integrated the software with any other platforms and have not utilized AI. Customer support is pretty basic. **What do you dislike about VensureHR?** Customer support and human intervention could be better. **What problems is VensureHR solving and how is that benefiting you?** It has assisted our small organization in getting a good product at an affordable rate and provides our employees with basic assistance. **Official Response from Kapil Kumar:** > Thank you for your feedback. We're pleased to hear you've found the platform user-friendly, reliable, and a good value for your organization. We also appreciate your comments about customer support. We're continually working to enhance the support experience and ensure our clients receive the assistance they need. Thank you for choosing VensureHR. ### 48. Amazing Client Rep and Top-Notch Communication **Rating:** 4.0/5.0 stars **Reviewed by:** Sami B. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2026 **What do you like best about VensureHR?** Mary Mwihacki is amazing. The level of communication and service she provides is what clients deserve and respect. **What do you dislike about VensureHR?** Departmental communication is key and Vensure lacks in this area. Aside from the assigned client rep, issues generally have to be handled by more than one person and delayed or no response can make the whole experience unpleasant. **What problems is VensureHR solving and how is that benefiting you?** Payroll. Removes a tedious task from a busy schedule. **Official Response from Kapil Kumar:** > Thank you for recognizing the exceptional support provided by Mary. We're delighted to hear that her communication and dedication have made such a positive impact on your experience. We also appreciate your feedback regarding cross-functional communication and service coordination. Client insights like yours help us continue strengthening collaboration across our teams to deliver a more seamless support experience. Thank you for trusting VensureHR with your payroll and HR needs. ### 49. Easy to Navigate, Clearly Laid Out, and Works Great **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** The system is very easy to navigate. Everything is laid out clearly, so I can find what I need without any trouble. **What do you dislike about VensureHR?** I don’t dislike anything about it. Everything is working great so far, and I haven’t run into any issues. **What problems is VensureHR solving and how is that benefiting you?** It makes entering payroll extremely easy, and when employees need copies of their pay stubs or tax forms, I can quickly access them. **Official Response from Kapil Kumar:** > Thank you for sharing your feedback. We’re delighted to hear that you find VensureHR easy to navigate and that the platform’s clear layout helps you quickly access the information you need. We’re also pleased to know that VensureHR is simplifying your payroll process and making it easier to access important employee documents such as pay stubs and tax forms. Providing an efficient, user-friendly experience that helps streamline daily HR and payroll tasks is a key focus for us. ### 50. Good tool and at times great experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** The technology is easy to use and generally effective. I’ve also had support from some great team members, which has made the experience even better. **What do you dislike about VensureHR?** At times, the red tape and overall communication can be slow or delayed. I’ve also worked with a payroll specialist who didn’t communicate clearly, which made things more difficult than they needed to be. **What problems is VensureHR solving and how is that benefiting you?** HR management, benefits and payroll **Official Response from Kapil Kumar:** > Thank you for sharing your feedback. We’re pleased to hear that you find VensureHR’s technology easy to use and effective in supporting your HR, benefits, and payroll needs. We also appreciate your recognition of the team members who have provided a positive experience and helped support your organization. We value your feedback regarding communication and process efficiency. Clear, timely communication is essential to delivering a strong client experience, and we continue to focus on improving collaboration, responsiveness, and overall service delivery across our teams. ## VensureHR Discussions - [What is Vensure HRIS used for?](https://www.g2.com/discussions/what-is-vensure-hris-used-for) - [How do you reduce manual work and fix configuration issues in VensureHR payroll and benefits?](https://www.g2.com/discussions/how-do-you-reduce-manual-work-and-fix-configuration-issues-in-vensurehr-payroll-and-benefits) - 1 upvote - [View VensureHR pricing details and edition comparison](https://www.g2.com/products/vensurehr/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-01+06%3A57%3A28+-0500&secure%5Bsession_id%5D=a4fb2a00-82ba-4ea4-b38c-1bc5b41eebdd&secure%5Btoken%5D=872537ce47c3d6b7d5dd4cf00d18e979a8946c6f509f0ce2611ce1715fd2a22b&format=llm_user) ## VensureHR Integrations - [Connecteam](https://www.g2.com/products/connecteam/reviews) - [Humanity Time by TCP](https://www.g2.com/products/humanity-time-by-tcp/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [ShelbyNext Financials](https://www.g2.com/products/ministry-brands-holding-llc-shelbynext-financials/reviews) - [WorkforceHub](https://www.g2.com/products/workforcehub/reviews) ## VensureHR Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration **Employee Self Service** - Web Portal - Benefits Manager - Mobile **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access **Compliance** - Compliance Support - Safety Program - Certified Assistance **Generative AI** - AI Text Generation - AI Text Summarization **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Platform** - Tools - Management - Access **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Intermediate GEP features** - International Hiring Support - Pre-built Integrations **Generative AI** - AI Text Summarization **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Support** - Scale - Specialist Guidance - Consulting - Invoicing - Implementation - Support - Assistance **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration **Other GEP Features** - Compliance Managenent - Analytics - Hiring Support **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability ## Top VensureHR Alternatives - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,596 reviews) - [Justworks](https://www.g2.com/products/justworks/reviews) - 4.6/5.0 (1,119 reviews) - [Paychex](https://www.g2.com/products/paychex/reviews) - 4.1/5.0 (1,700 reviews)