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VDCF

VDCF Alternatives & Competitors

Top Alternatives to VDCF

  • Freshservice
  • Zendesk Support Suite
  • Jira Service Management
  • SolarWinds Service Desk
  • Microsoft System Center

Top 20 Alternatives & Competitors to VDCF

    #1
    #1
  1. Freshservice

    (838)4.6 out of 5
    Optimized for quick response

    Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.

    Categories in common with VDCF:
  2. Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.

    Categories in common with VDCF:

    AM
    Ease of ticket creation, updating and tracking.
    #2
    #2
  3. Zendesk Support Suite

    (2,276)4.2 out of 5
    Optimized for quick response

    Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with VDCF:
  4. Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with VDCF:

    Lindsay  j.
    LJ
    Zendesk is a very simple and state of art technology tool that offers me various features to get connected with my customers and to build strong relations with them. This application is time saving...Read more
    18%   of software applications aren't well liked by teams using them.
    Find out how your team feels about your stack with G2 Pulse Surveys.
    Learn More
    #3
    #3
  5. Jira Service Management

    (640)4.2 out of 5

    Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.

    Categories in common with VDCF:
  6. Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.

    Categories in common with VDCF:

    UL
    Most liked is automatically create the support ticket whenever received any mail from the client support team.
    #4
    #4
  7. SolarWinds Service Desk

    (635)4.4 out of 5
    Optimized for quick response

    SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.

    Categories in common with VDCF:
  8. SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.

    Categories in common with VDCF:

    MB
    Ease of use and visibility. When setup to service your clients, it's a very easy to use ticketing system. Setup in almost a spreadsheet like view, tickets are easy to work with.
    #5
    #5
  9. Microsoft System Center

    (525)4.1 out of 5

    Microsoft System Center helps customers realize the benefits of the Microsoft Cloud Platform by delivering unified management. Experience fast time-to-value with out-of-the-box monitoring, provisioning, configuration, automation, protection and self-service.

    Categories in common with VDCF:
  10. Microsoft System Center helps customers realize the benefits of the Microsoft Cloud Platform by delivering unified management. Experience fast time-to-value with out-of-the-box monitoring, provisioning, configuration, automation, protection and self-service.

    Categories in common with VDCF:

    RR
    one-click solution for software rollout and patching. integration with WDS for the operating system deployment. configuration management can be utilized. configured Inventory, Hardware &...Read more
    #6
    #6
  11. SysAid

    (411)4.5 out of 5
    Optimized for quick response

    SysAid is an all-in-one IT service management tool that integrates all the essentials directly into ONE service desk and asset management platform.

    Categories in common with VDCF:
  12. SysAid is an all-in-one IT service management tool that integrates all the essentials directly into ONE service desk and asset management platform.

    Categories in common with VDCF:

    AA
    Not sure, maybe that there are different vendors DBs
    #7
    #7
  13. Spiceworks Help Desk

    (290)4.3 out of 5

    From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place…for FREE!

    Categories in common with VDCF:
  14. From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place…for FREE!

    Categories in common with VDCF:

    SS
    Easy setup of the Spiceworks server side software. The software is stable (minus the odd zombie process). Being able to monitor my servers and network in real time is a game changer! Having the...Read more
    #8
    #8
  15. Citrix Workspace

    (274)4.0 out of 5

    Citrix Workspace is a complete secure digital workspace, designed to empower people to work better anytime, anywhere without distractions. It seamlessly integrates with your existing systems, so you can focus on driving digital transformation.

    Categories in common with VDCF:
  16. Citrix Workspace is a complete secure digital workspace, designed to empower people to work better anytime, anywhere without distractions. It seamlessly integrates with your existing systems, so you can focus on driving digital transformation.

    Categories in common with VDCF:

    UI
    The best part in Citrix is its remote desktop option.It is very easy and your company data is safe. One can easily login from anywhere to their Citrix company desktop and maintain their data...Read more
    #9
    #9
  17. BMC Helix ITSM

    (255)3.6 out of 5

    BMC Helix ITSM combines the latest in digital and cognitive automation technologies to transform best-practice ITSM principles, provide superior service management across multi-cloud environments that is intelligent and predictive

    Categories in common with VDCF:
  18. BMC Helix ITSM combines the latest in digital and cognitive automation technologies to transform best-practice ITSM principles, provide superior service management across multi-cloud environments that is intelligent and predictive

    Categories in common with VDCF:

    UI
    Coverage of all ticketing applications, wider features, although not organized very well.
    #10
    #10
  19. Goverlan Reach

    (232)4.4 out of 5
    Optimized for quick response

    Complex IT Systems Management Made Easy. Get broad-scope, enterprise-level administration of your users & machines along with industry standard encryption & security. Empower your IT staff with instant access to real-time information and tools to address issues quickly, efficiently and dynamically.

    Categories in common with VDCF:
  20. Complex IT Systems Management Made Easy. Get broad-scope, enterprise-level administration of your users & machines along with industry standard encryption & security. Empower your IT staff with instant access to real-time information and tools to address issues quickly, efficiently and dynamically.

    Categories in common with VDCF:

    Ankit K.
    AK
    This's a program that's easy to learn, time-saving and simple, moving and frustrating. I love the chance to discover all displays simultaneously. This item is a huge plus for the cost. When I began...Read more
    #11
    #11
  21. VirtualBox

    (222)4.5 out of 5

    VirtualBox is an open source x86 and AMD64/Intel64 VDI solution for enterprises.

    Categories in common with VDCF:
  22. VirtualBox is an open source x86 and AMD64/Intel64 VDI solution for enterprises.

    Categories in common with VDCF:

    Jaime P.
    JP
    The easy way to make a new machine with the operating system whatever you want, the sharing files between the host and the virtual. It's simply and efficient. You can make test with the final host...Read more
    #12
    #12
  23. LogMeIn Central

    (173)4.2 out of 5
    Optimized for quick response

    Helping people and businesses access their digital lives from virtually anywhere, on any device.

    Categories in common with VDCF:
  24. Helping people and businesses access their digital lives from virtually anywhere, on any device.

    Categories in common with VDCF:

    BG
    Simple and intuitive platform, quick access. It is effective for accessing internal computers.
    #13
    #13
  25. Ivanti Service Manager

    (172)3.9 out of 5

    Comprehensive set of service and lifecycle products designed to improve service levels and productivity, deliver standardization and align IT.

    Categories in common with VDCF:
  26. Comprehensive set of service and lifecycle products designed to improve service levels and productivity, deliver standardization and align IT.

    Categories in common with VDCF:

    MF
    Supposedly, a mature implementation can integrate with other Ivanti tools. We were not able to see that benefit due to more fundamental problems with the platform. There's very little benefit to...Read more
    #14
    #14
  27. VMware vCenter

    (169)4.5 out of 5

    VMware vCenter Server provides a centralized platform for managing your VMware vSphere environments so you can automate and deliver a virtual infrastructure with confidence.

    Categories in common with VDCF:
  28. VMware vCenter Server provides a centralized platform for managing your VMware vSphere environments so you can automate and deliver a virtual infrastructure with confidence.

    Categories in common with VDCF:

    R
    Vcenter is very good at managing resources, and load balancing to keep everything working properly, I liked this software as it is good at consolidating the information you need to know about your...Read more
    #15
    #15
  29. NinjaRMM

    (165)4.8 out of 5
    Optimized for quick response

    NinjaRMM is a powerful cloud-based IT management tool designed to save technician's time and minimize downtime.

    Categories in common with VDCF:
  30. NinjaRMM is a powerful cloud-based IT management tool designed to save technician's time and minimize downtime.

    Categories in common with VDCF:

    Jim W.
    JW
    I can't limit this to just one item. I have used Ninja in the last two jobs. The ease of setting up monitors, software installations and running tasks on a per machine basis when something like a...Read more
    #16
    #16
  31. ManageEngine ServiceDesk Plus

    (162)4.2 out of 5
    Optimized for quick response

    Run your IT with a complete web-based, ITIL-driven Help Desk & Asset Management tool.

    Categories in common with VDCF:
  32. Run your IT with a complete web-based, ITIL-driven Help Desk & Asset Management tool.

    Categories in common with VDCF:

    Hassan M.
    HM
    Detailed and easy to use with respect to configurations, Service Desk Flows, Managing Requests, Change, Incidents, Release, Projects, Purchase contracts etc.
    #17
    #17
  33. ServiceNow IT Service Management

    (158)4.2 out of 5

    ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.

    Categories in common with VDCF:
  34. ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.

    Categories in common with VDCF:

    Sanjay b.
    SB
    Service now offers a single system platform that organize all our works. It has best report options, interface, user-friendly. Has many data and thus provides us great planning for future.
    #18
    #18
  35. Cherwell ITSM

    (150)4.1 out of 5

    Cherwell’s flexible ITSM solution is designed to make work flow, empower your organization to implement automated processes across your organization, and deliver digital transformation - faster.

    Categories in common with VDCF:
  36. Cherwell’s flexible ITSM solution is designed to make work flow, empower your organization to implement automated processes across your organization, and deliver digital transformation - faster.

    Categories in common with VDCF:

    Thomas F.
    TF
    We decided on Cherwell because of price point and the capability it promised could be delivered. With a bit of customization we were able to continually add value and improve core services. Initial...Read more
    #19
    #19
  37. Autotask PSA

    (139)3.7 out of 5

    Autotask Pro integrates all of the features and functionality you need - and the flexibility to adapt them to meet your specific business requirements

    Categories in common with VDCF:
  38. Autotask Pro integrates all of the features and functionality you need - and the flexibility to adapt them to meet your specific business requirements

    Categories in common with VDCF:

    AI
    It integrates well with most popular RMM tools and it is easy to set up workflows to trigger on different criteria for the service desk. Additionally, the search features are powerful and allow you...Read more
    #20
    #20
  39. Kaseya VSA

    (123)4.0 out of 5
    Optimized for quick response

    Kaseya allows organizations to efficiently manage and secure IT in order to drive IT service and business success. Offered as both an industry-leading cloud solution and on-premise software, Kaseya solutions empower businesses to command all of IT centrally, manage remote and distributed environments with ease, and automate across IT management functions.

    Categories in common with VDCF:
  40. Kaseya allows organizations to efficiently manage and secure IT in order to drive IT service and business success. Offered as both an industry-leading cloud solution and on-premise software, Kaseya solutions empower businesses to command all of IT centrally, manage remote and distributed environments with ease, and automate across IT management functions.

    Categories in common with VDCF:

    OR
    RMM features such as Agent Management, Policy Management, Ticketing.