URBANTZ Features
Routing (3)
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Master Routing
Matches customer requests with routes and driver or vehicle availability.
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Default Routes
Define default routes per customer, geography, type of vehicle or type of cargo.
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Route Assignment
Routes can be assigned to drivers individually or by batch base on criteria such as qualifications or experience.
Scheduling (4)
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Master Schedule
Defines schedules for a geographical area, customer group, or type of delivery.
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Constraints
Define and implement constraints such as maximum distance or number of required stops.
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Adjustments
Administrators can override schedules when unexpected changes occur.
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ETA
Estimated time of arrival can be shared with customers and adjusted when needed.
Optimization (3)
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Priorities
Allows users to establish and change priorities for routing activities.
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Real-Time Updates
Receive system updates as soon as any changes are made
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Dynamic Routing
Adjust routes based on company constraints and customer requirements.
Analytics (7)
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Performance
Analyse the performance of different routes or schedules.
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Time & Costs
Track time (for travel, load/unload, etc.) and the associated costs.
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Productivity
Monitor driver productivity based on KPIs such as time to destination.
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Vehicle Performance
Analyze vehicle performance for various routes or types of deliveries.
Driver Performance
Provide KPIs to monitor and manage driver performance.
Cost
Analyze costs for vehicle maintenance, fuel consumption, or mileage.
Vehicle Tracking (5)
Alerts
Create alerts for speeding, idle engine, or fast acceleration.
Locations
Track the location of vehicles using GPS technology.
Fuel Consumption
Ability to monitor and optimize fuel consumption.
Inventory
Monitor the inventory of vehicles across multiple locations.
Geofencing
Set up geographic boundaries around areas that needs to be monitored.
Driver Tracking (4)
Alerts
Deliver driver alerts via text message or other forms of communication.
Mileage
Track actual mileage and compare to estimated distances.
Performance
Monitor driver performance based on idle time and on-time deliveries.
ETAs
Provide estimated times of arrival (ETAs) for deliveries.
Dispatching (3)
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Route optimization
Creates the most efficient route for users taking into account location, traffic and other factors
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Auto dispatch
Automates delivery assignments by quickly assigning deliveries based on customer demand
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Order management
Allows fleet managers to automatically adjust deliveries based on new customer orders.
Customer portal (5)
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Status updates
Provides customers with live status updates on the ETA of a delivery
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Real-time driver tracking
Provides customers with live driver locations in order to better track their shipments
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Customer communication
Allows customers to call or message thier driver.
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Customer feedback
Allows customers to quickly review and rate thier customer experience
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Delivery customization
Allows customers to choose a time window that they would like thier delivery to arrive
Reports (3)
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Delivery metrics
Provides metrics on deliveries such as distance traveled, on-time rates and feedback scores
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Heat maps
Provides users with tools to idnetify where the most deliveries are taking place which can better inform delivery planning
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Driver rating
Provides reports on driver ratings which allows fleet managers to make more informed decisions for promotions
Driver tools (4)
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Delivery rescheduling
Allows drivers to automatically reschedule deliveries on the occurence that the recieivng party is not home
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Proof of delivery
Provides drivers with tools for electronic proof of delivery including timestamps, signatures and point of sale tools
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Onboarding
Provides new drivers with interactive training which allows them to onboard quicker.
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Adaptive deliveries
Provides tools to automatically update deliveries based on customer interaction or traffic conditions.
Agentic AI - Fleet Tracking (2)
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Additional Functionality (29)
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Mobile Access
Access software remotely via mobile devices
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Data Import/Export
Import and export data to and from software applications
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Scheduling
Plan availability and assign specific time slots for tasks and resources
Driver Management
Track all personnel who operate company vehicles
GPS
System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
Electronic Signature
Digitally sign online documents
Dispatch Management
Manage sending personnel and resources to a site as needed
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Employee Management
Track employee schedules, availability, and performance across projects and tasks
SMS Messaging
Send messages via SMS
Territory Management
Organize customer data and accounts by user or geography
Order Management
Manage and track customer orders for goods, investments, or any other purchases
Live Driver Tracking
Track driver locations on a map in real time
Delivery Tracking
Track item deliveries through dispatch notifications, status and location tracking, and ETA updates
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Route Optimization
Finding the most optimal routes for drivers based on various factors and constraints
Fuel Tracking
Monitor and track fuel consumption and costs
Voice Recognition
Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking
Inventory Management
Track and manage inventory levels to maintain proper supply
Status Tracking
Track the status over time for a request, process, asset, or transaction
Shipping Management
Manage and track orders being shipped to customers
Transportation Management
Organize and track the physical movement of goods from one location to another
Order Tracking
Track orders throughout the fulfillment process
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Generative AI
Use AI to generate content in the form of text, images, videos, etc.