---
title: URBANTZ Reviews
meta_title: 'URBANTZ Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 20 reviews by the users' company size, role or industry to
  find out how URBANTZ works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 20
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Supply Chain & Logistics
  url: https://www.g2.com/categories/supply-chain-logistics
---


# URBANTZ Reviews
**Vendor:** URBANTZ  
**Category:** [Last Mile Delivery Software](https://www.g2.com/categories/last-mile-delivery)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 20
## About URBANTZ
Revolutionize your delivery operations with Urbantz – the ultimate solution for logistics, retail, and e-commerce enterprises. With a proven track record of helping industry giants such as Bosch, Carrefour, FM Logistic, and more, Urbantz is the key platform to unlocking untapped delivery operations potential and supercharging your business. Urbantz empowers you to digitalize and scale your delivery operations with ease, making it possible to reduce costs and improve efficiency without sacrificing quality. Our flexible enterprise-grade software is designed to handle even the most complex delivery scenarios without requiring any extra coding, so you can focus on delivering more sustainably and with confidence. Don&#39;t settle for mediocre delivery management – upgrade to Urbantz today and experience the difference for yourself. Contact us to learn more and start your journey towards efficient delivery management.




## URBANTZ Reviews
  ### 1. Clear, usefull and Helpful APP

**Rating:** 4.0/5.0 stars

**Reviewed by:** Pieter T. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 18, 2024

**What do you like best about URBANTZ?**

The clear overview of the steps to take, and the ease-of use in the APP

**What do you dislike about URBANTZ?**

In the current setup you have to follow all steps, I miss somehow a "shortcut".

**What problems is URBANTZ solving and how is that benefiting you?**

accuracy of Track&Trace information - so our customers are better informed

  ### 2. Very flexible tool to manage your (last-mile) transports

**Rating:** 4.0/5.0 stars

**Reviewed by:** Joël V. | Software Engineer, Transportation/Trucking/Railroad, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 05, 2023

**What do you like best about URBANTZ?**

Urbantz is a very flexible tool, meaning there are many ways to customize workflows according to your company's needs. With the use of metadata, you can gather optional or mandatory input from your drivers or dispatchers, which can be customized on client or flow level. UX is very intuitive and easy to use. The support team is very reactive and always eager to think along to find a solution for your problem. Extensive API to integrate with the rest of your application landscape.

**What do you dislike about URBANTZ?**

Sometimes slow loading times, but this is improving.
Pickup & delivery cannot be combined as a single task.
Lack of written documentation so no general overview of all the features and capabilities.

**What problems is URBANTZ solving and how is that benefiting you?**

Mainly route planning and keeping track of our last-mile deliveries.

  ### 3. Urbantz - a complete and responsive TMS

**Rating:** 3.5/5.0 stars

**Reviewed by:** Maxence D. | Chef de projet stratégie et innovation, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 17, 2022

**What do you like best about URBANTZ?**

Urbantz is a comprehensive TMS that allows for the easy implementation of numerous transport projects. Furthermore, the responsiveness of the teams reassures us in its use in case of problems.

**What do you dislike about URBANTZ?**

The tool remains very expensive (more than the rest of the market), so make sure you need all its features.

**What problems is URBANTZ solving and how is that benefiting you?**

We were able to set up a transport subsidiary on Réunion Island, completely managed by Urbantz.

  ### 4. URBANTZ Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** May 09, 2022

**What do you like best about URBANTZ?**

Hassle free shipment with real time tracking

**What do you dislike about URBANTZ?**

Nothing as such which I came across to dislike as a customer

**Recommendations to others considering URBANTZ:**

Just use URBANTZ without second thought, you will never be disappointed

**What problems is URBANTZ solving and how is that benefiting you?**

One destination for all logistic issues to solve. Quick response time makes life easier and this makes life more productive

  ### 5. Friendly tracking vehicles

**Rating:** 4.0/5.0 stars

**Reviewed by:** Naveenkumar R. | Sr.Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 17, 2022

**What do you like best about URBANTZ?**

Assign destination point to point delivery

**What do you dislike about URBANTZ?**

Different areas won't assign in a single trip. Different areas assigned to multi trips

**What problems is URBANTZ solving and how is that benefiting you?**

Delivering location assigning point wise

  ### 6. very intuitiv

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Package/Freight Delivery | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 08, 2022

**What do you like best about URBANTZ?**

tour planning is easy and intuitive. I like the map and list design.

**What do you dislike about URBANTZ?**

sometime the planed tour optimizes itself, without letting you know. for example the entered time is changed without telling you.

**What problems is URBANTZ solving and how is that benefiting you?**

mainly route planing


## URBANTZ Discussions
  - [What is URBANTZ used for?](https://www.g2.com/discussions/what-is-urbantz-used-for)

- [View URBANTZ pricing details and edition comparison](https://www.g2.com/products/urbantz/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-13+22%3A57%3A57+-0500&secure%5Bsession_id%5D=1ab1dd71-4237-4513-9f96-a70f74daeb95&secure%5Btoken%5D=7479edcd3447559d7fc521cee56229238f9a4b37819bd020ac7293b63fc2f3df&format=llm_user)

## URBANTZ Features
**Routing**
- Master Routing
- Default Routes
- Route Assignment

**Vehicle Tracking**
- Alerts
- Locations
- Fuel Consumption
- Inventory
- Geofencing

**Dispatching**
- Route optimization
- Auto dispatch
- Order management

**Scheduling**
- Master Schedule
- Constraints
- Adjustments
- ETA

**Driver Tracking**
- Alerts
- Mileage
- Performance
- ETAs

**Customer portal**
- Status updates
- Real-time driver tracking
- Customer communication
- Customer feedback
- Delivery customization

**Optimization**
- Priorities
- Real-Time Updates
- Dynamic Routing

**Analytics**
- Vehicle Performance
- Driver Performance
- Cost

**Driver tools**
- Delivery rescheduling
- Proof of delivery
- Onboarding
- Adaptive deliveries

**Analytics**
- Performance
- Time & Costs
- Productivity
- Performance Metrics

**Reports**
- Delivery metrics
- Heat maps
- Driver rating

**Agentic AI - Fleet Tracking**
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Alerts/Notifications
- Mobile Access
- Drag & Drop
- Billing & Invoicing
- Data Import/Export
- AI Copilot
- Scheduling
- Driver Management
- GPS
- Electronic Signature
- Dispatch Management
- Search/Filter
- Employee Management
- SMS Messaging
- Territory Management
- Order Management
- Live Driver Tracking
- Delivery Tracking
- Third-Party Integrations
- Route Optimization
- Fuel Tracking
- Voice Recognition
- Inventory Management
- Status Tracking
- Shipping Management
- Transportation Management
- Order Tracking
- Self Service Portal
- Generative AI

## Top URBANTZ Alternatives
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